--- title: Microsoft Entra ID Reviews meta\_title: 'Microsoft Entra ID Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 912 reviews by the users' company size, role or industry to find out how Microsoft Entra ID works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 912 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- ## Top-Rated Alternatives [ ![JumpCloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JumpCloud") JumpCloud 4.5/5(4,063) ](https://www.g2.com/products/jumpcloud/reviews) [ ![CyberArk Workforce Identity](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CyberArk Workforce Identity") CyberArk Workforce Identity 4.5/5(130) ](https://www.g2.com/products/cyberark-workforce-identity/reviews) [ ![OneLogin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OneLogin") OneLogin 4.4/5(292) ](https://www.g2.com/products/onelogin/reviews) [ View All Alternatives ](https://www.g2.com/products/microsoft-entra-id/competitors/alternatives) # Microsoft Entra ID Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Microsoft Entra ID but has limited features. Are you part of the Microsoft Entra ID team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID, you get: • Secure adaptive access with multi-factor authentication and Conditional Access policies • Seamless user experience with single sign-on, passwordless and user portal • Unified identity management that connect all internal and external users to all apps and devices. • Simplified Identity Governance with provisioning, access packages, and access reviews. Microsoft Entra is our new product family that encompasses all of Microsoft’s identity and access capabilities. The Entra family includes Microsoft Entra ID, as well as two new product categories: Cloud Infrastructure Entitlement Management (CIEM) and decentralized identity. The products in the Entra family will help provide secure access to everything for everyone, by providing identity and access management, cloud infrastructure entitlement management, and identity verification. * * * Seller [Microsoft](https://www.g2.com/sellers/microsoft) Discussions [Microsoft Entra ID Community](https://www.g2.com/products/microsoft-entra-id/discuss) Languages Supported English Solution Type All-in-One Overview by Natalia Godyla Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmicrosoft-entra-id%2Freviews%3Ffocus_review%3D135224%26page%3D3%26product_id%3Dmicrosoft-entra-id) ## User Insights Average based on 912 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Microsoft Entra ID Integrations (69) What do users say about integrations? Integration information sourced from real user reviews. 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"Jasvinder S.") JS Jasvinder S. Sr. Technical Engineer Information Technology and Services Mid-Market (51-1000 emp.) 1/15/2026 "Secure Access, But Needs User-Friendly Console" 4/5 What do you like best about Microsoft Entra ID? I like Microsoft Entra ID for its seamless integration with hybrid Active Directory and its strong security features. Single sign-on makes managing identities simple, and features like conditional access and multi-factor authentication protect accounts and reduce risks, which is critical for remote and hybrid work. It makes managing user access easy and secure, allowing for smooth login across cloud and on-prem systems without major integration issues. It is useful for simplifying and securing identity and access management. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? Error reporting needs improvement, and the console feels complex. Making it more user-friendly and reducing errors would create a much better experience. Connecting Microsoft Entra ID with some legacy apps can be tricky, as older systems sometimes need extra configuration. Going hybrid with Entra ID is more complex, and you’ll need an expert for hybrid configuration—without one, it’s very hard to manage. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? I use Microsoft Entra ID for effortless identity and access management. It ensures secure app access with single sign-on, integrating seamlessly with our hybrid Active Directory for smooth authentication across cloud and on-prem systems. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Mid-Market (51-1000 emp.) 1/14/2026 "Centralized Identity and Access Management with Strong Security Controls" 4/5 What do you like best about Microsoft Entra ID? Microsoft Entra ID provides a very robust and centralized identity and access management solution. It integrates seamlessly with Azure services and the broader Microsoft ecosystem, which makes user and access management much easier. Features like Single SignOn, Conditional Access, and Multi-Factor Authentication are powerful and reliable, and they significantly improve security without adding too much friction for users. User and group management is straightforward, and integration with third-party applications is simple through built-in connectors. Overall, it’s a solid and mature platform for managing identities at scale. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? Some configurations, especially around Conditional Access and advanced security policies, can be complex and not always intuitive at first. Licensing can also be confusing, as certain features are spread across different plans, making it harder to understand what is included without careful review. Troubleshooting authentication or access issues can sometimes take longer than expected due to limited visibility in error messages. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? Microsoft Entra ID helps us centralize identity management and secure access to applications and cloud resources. It allows us to enforce consistent authentication policies, reduce the risk of unauthorized access, and simplify user onboarding and offboarding. Features like SSO and MFA improve both security and user experience, while Conditional Access enables fine-grained control over who can access what and under which conditions. This results in better security, easier administration, and improved compliance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Arjun G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arjun G.") AG Arjun G. Associate Salesforce Consultant Small-Business (50 or fewer emp.) 1/14/2026 "Reliable Authentication; Needs Better Cross-Platform Support" 4/5 What do you like best about Microsoft Entra ID? I use Microsoft Entra ID for client authentication in internal projects because it offers easy and quick access through users' Microsoft accounts along with a promising authentication service. It eliminates the need for other paid tools and ensures faster, safer, and more reliable authentication. I particularly like its reliability and security, as we have never encountered authentication holes, and our clients have never complained about security issues. Additionally, when used together with SharePoint, Microsoft Entra ID works wonders by ensuring total authentication based on the user's group. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? So we faced problem when we used it with Vite & React. The handshake couldn't be completed so it was kind of tough to implement it with such projects. So sometimes it can be very complicated to implement it in some projects that are not based out of the Microsoft ecosystem. If they can improve their libraries and ensure that developers can use it easily, would be the best. Even an improved documentation and a quick walkthrough would be really a gamechanger for the developers to adopt it. Easy with Microsoft ecosystem products, tougher with the non-Microsoft entities. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? Microsoft Entra ID solves the need for other paid authentication tools, providing faster, safer, and reliable client authentication with Microsoft accounts. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Tiwari S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiwari S.") TS Tiwari S. Systems Integration Assistant Mid-Market (51-1000 emp.) 1/13/2026 "Effortless Secure Access with Seamless Integration" 5/5 What do you like best about Microsoft Entra ID? What I appreciate most about Microsoft Entra ID is the ease it brings to secure access. The platform provides robust security features such as Multi-Factor Authentication and Conditional Access, yet remains user-friendly thanks to Single Sign-On. Its seamless integration with Microsoft 365 and other applications ensures that managing identities is both dependable and straightforward. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? One aspect I find frustrating about Microsoft Entra ID is that its advanced features tend to be complicated to set up, and accessing them often necessitates purchasing higher-tier licenses. Additionally, troubleshooting issues related to access or Conditional Access policies can be quite time-consuming, particularly when dealing with large-scale or hybrid environments. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? Microsoft Entra ID addresses the challenge of managing secure access to applications and data. It helps prevent unauthorized sign-ins, while also streamlining the user experience through features like Single Sign-On and Multi-Factor Authentication. For me, this means enhanced security, fewer login problems, and a more straightforward way to manage access all in one centralized location. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Fathy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fathy M.") FM Fathy M. IT help desk Mid-Market (51-1000 emp.) 1/13/2026 "Centralized Security and Seamless SSO Make Identity Management Effortless" 4/5 What do you like best about Microsoft Entra ID? What I like best about Microsoft Entra ID is its centralized identity and access management combined with strong security features. It makes user account management, onboarding, and offboarding efficient, while Single Sign-On (SSO) reduces login issues and help desk tickets. Features like Multi-Factor Authentication and Conditional Access enhance security without overly complicating daily support tasks. Additionally, detailed sign-in logs and audit trails make troubleshooting faster and more effective, allowing me to resolve user issues quickly and accurately. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? What I dislike about Microsoft Entra ID is the complexity of configuration and licensing. Some features, such as Conditional Access and advanced security settings, can be difficult to understand for new administrators and often require higher-tier licenses, which can be confusing for users and support staff. Troubleshooting hybrid environments or sync issues with Entra Connect can also be time-consuming, and error messages are not always very clear, making issue resolution more challenging for help desk engineers. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? Microsoft Entra ID solves the problem of managing identities, access, and security across multiple applications and systems from a single platform. It eliminates the need for separate credentials for different services by enabling Single Sign-On, which reduces password-related issues and improves the user experience. Entra ID also strengthens security through Multi-Factor Authentication and Conditional Access, helping prevent unauthorized access and account compromises. For me as a help desk engineer, this results in fewer login and security incidents, faster onboarding and offboarding, easier troubleshooting using sign-in logs and audit trails, and overall more efficient user Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 1/13/2026 "Streamlined Integration with a Powerhouse of Features" 4.5/5 What do you like best about Microsoft Entra ID? I like how Microsoft Entra ID offers a lot of functionality within a single environment, avoiding the mishmash of different products and vendors, which helps with support issues. The centralized sync with Active Directory makes maintaining users easy, and it's great for maintaining security across Teams, SharePoint, OneDrive, email, and other areas since everything is part of the same ecosystem. The integration for third-party authentication and single sign-on is something I appreciate, providing a seamless and secure user experience with one account across all systems. Additionally, the AD Sync Tools made the initial setup straightforward, enabling us to get up and running quickly. Its integration with networking for VPN, certificate login, security keys, and passwordless login are also features that really work well. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? Some of the documentation is behind on the changes. Using the learn sites often refers to menus that are different, which makes you think a little more. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? With Microsoft Entra ID, maintaining users is easy due to centralized sync with the Active Directory. It streamlines security across Microsoft 365 apps and provides a cohesive environment instead of disparate products. It enhances user experience with single sign-on and integrates well with third-party services. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite CN Christian N. Responsabile ICT Mid-Market (51-1000 emp.) 1/13/2026 "Seamless, Secure Identity Management with Powerful Integration" 4.5/5 What do you like best about Microsoft Entra ID? Microsoft Entra ID provides a seamless and highly secure identity management experience. Its Single Sign-On (SSO) capabilities significantly streamline user access across multiple applications, reducing friction for end users while enhancing security. Multi-Factor Authentication (MFA) and passwordless authentication add an additional layer of protection without compromising usability. The platform integrates well with other Microsoft and third-party services, making it highly flexible for enterprise environments. Additionally, the user provisioning and governance tools allow for efficient lifecycle management of accounts, saving time and reducing administrative overhead. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? While Microsoft Entra ID is powerful, its initial setup and configuration can be complex for organizations new to Microsoft’s ecosystem. Some advanced features, such as conditional access policies or privileged access management, require a deep understanding to configure optimally. Documentation is comprehensive but occasionally scattered, which can lead to a learning curve for administrators. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? Microsoft Entra ID addresses the critical need for secure and centralized identity management across our organization. By providing SSO and MFA, it reduces security risks while improving user productivity. Automated user provisioning and governance help us manage access efficiently, minimizing administrative errors and ensuring compliance with internal policies. The platform’s integration capabilities with both cloud and on-premise applications simplify IT operations and enhance overall organizational security posture. Overall, Microsoft Entra ID has strengthened our identity management processes and allowed us to enforce security policies consistently without hindering usability. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Azeddine B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Azeddine B.") AB Azeddine B. Senior Network and Security Consultant 1/13/2026 "Secure and User-Friendly with Stellar Documentation" 5/5 What do you like best about Microsoft Entra ID? I really like the security features of Microsoft Entra ID, particularly how it allows for a single database to authenticate users while adhering to local AD strategies like password length and complexity. The availability of documentation is another plus for me, as it simplifies setup and configuration that would otherwise be time-consuming due to a lack of guidance. The setup process was also very easy, thanks in part to the comprehensive documentation available. I appreciate that I can use Microsoft Entra ID to authenticate third-party applications, which adds an extra layer of convenience and security. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? The single issue I've been struggling with is that when you disable/re-enable a user, it loses the membership of the groups it belongs to. The admin needs to remove the user from the group synced with the third-party application, wait for the synchronization, and put the user back again. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? I use Microsoft Entra ID to authenticate third-party applications. It simplifies having multiple instances of AD, providing a single source for user authentication. The security is enhanced by using one database for authentication, following local AD strategies like password complexity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Patrick B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick B.") PB Patrick B. IT Consultant Information Technology and Services Small-Business (50 or fewer emp.) 1/13/2026 "Extremely Flexible and Seamless Integration Across Identity Providers" 5/5 What do you like best about Microsoft Entra ID? This product offers a great deal of flexibility in terms of configuration. It integrates seamlessly with both legacy on-premises systems and modern identity providers, supporting SAML as well as Tenant-2-Tenant configurations. There are several options for securing resources, and it also allows for short-term, user-initiated access when required. Furthermore, it runs with minimal overhead. The ability to integrate with multiple 3rd party tools seamlessly is great for keeping centralized authentication and access methodologies consistent across all resources. Simple for end-users to understand permission grants. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? If not used correctly, it can become unnecessarily complicated. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? centralized and consistent sign-in experience for end users and consistent control methodolgy for admins to centralize rapid response. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite DD D D. CTO Mid-Market (51-1000 emp.) 1/20/2026 "Centralized IT Hub with Easy Setup" 4.5/5 What do you like best about Microsoft Entra ID? I find Microsoft Entra ID very helpful as it serves as our portal for everything related to IT. I like that it allows me to group users into groups for email or distribution lists, and I can make a change on a PC or desktop. Having control of the environment from within Entra is very beneficial, especially being able to see if devices need updates or patching. The ability to recover a Bitlocker key to the PC is also a significant advantage. The initial setup process was easy, and overall, I would rate it highly. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? I don't like the need to switch from Microsoft Entra ID to other portals like Teams and Exchange instead of having them contained within the platform itself. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? Microsoft Entra ID serves as our IT portal where I can group users, control the environment, manage updates, and recover Bitlocker keys efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Microsoft Entra ID? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Microsoft Entra ID ](https://www.g2.com/products/microsoft-entra-id/discussions/new) GU Guest User • Last activity about 2 years ago What is Microsoft Azure Active Directory used for? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-microsoft-azure-active-directory-used-for) GU Guest User What is Microsoft Azure Active Directory? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-microsoft-azure-active-directory) [ View all Discussions ](https://www.g2.com/products/microsoft-entra-id/discuss) ## Pricing Options Pricing provided by Microsoft Entra ID. ### Azure Active Directory Free Free ### Office 365 Free ### Azure Active Directory Premium P1 $6.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/microsoft-entra-id/pricing) Microsoft Entra ID Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6d0241f849d000763024744ff5901159/okta.png "Product Avatar Image") Okta 4.5/5(1,367) [ Compare Now ](https://www.g2.com/compare/microsoft-entra-id-vs-okta) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-cognito.jpg "Product Avatar Image") Amazon Cognito 4.1/5(47) [ Compare Now ](https://www.g2.com/compare/amazon-cognito-vs-microsoft-entra-id) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a1ff161ba2b69dfe821e2c53d0e3b958/cyberark-privileged-access-manager.png "Product Avatar Image") CyberArk Privileged Access... 4.4/5(71) [ Compare Now ](https://www.g2.com/compare/cyberark-privileged-access-manager-vs-microsoft-entra-id) ##### ##### Microsoft Entra ID Features Authentication Options Authentication User experience Supports Required Authentication systems Multi-Factor Authentication Administration Administration Console Ease of connecting applications Functionality User provisioning Single Sign-on Enforces policies Type On-premises solution Cloud-solution [ View More Features ](https://www.g2.com/products/microsoft-entra-id/features) ##### Categories on G2 [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa)[Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)[Passwordless Authentication](https://www.g2.com/categories/passwordless-authentication)[Cloud Directory Services](https://www.g2.com/categories/cloud-directory-services) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best ASM software for reducing cybersecurity risks](https://www.g2.com/discussions/what-are-the-best-asm-tools-for-reducing-cybersecurity-risks)[What is the best IT alerting tool for large-scale IT environments?](https://www.g2.com/discussions/what-is-the-best-it-alerting-tool-for-large-scale-it-environments)[Which retail media platforms are worth using for a CPG company that wants to integrate retail media spend data with its broader marketing mix model without a custom data pipeline?](https://www.g2.com/discussions/which-retail-media-platforms-are-worth-using-for-a-cpg-company-that-wants-to-integrate-retail-media-spend-data-with-its-broader-marketing-mix-model-without-a-custom-data-pipeline) [What is the leading security compliance software for mobile use](https://www.g2.com/discussions/what-is-the-leading-security-compliance-software-for-mobile-use)[Which PR CRM software has the best reviews from account executives at boutique PR firms who need solid media contacts and pitch tracking without an enterprise budget?](https://www.g2.com/discussions/which-pr-crm-software-has-the-best-reviews-from-account-executives-at-boutique-pr-firms-who-need-solid-media-contacts-and-pitch-tracking-without-an-enterprise-budget)[Pros and Cons Details](https://www.g2.com/products/microsoft-entra-id/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)