--- title: Microsoft Entra ID Reviews meta\_title: 'Microsoft Entra ID Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 912 reviews by the users' company size, role or industry to find out how Microsoft Entra ID works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 912 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

## Top-Rated Alternatives

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# Microsoft Entra ID Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Microsoft Entra ID but has limited features.  
  
Are you part of the Microsoft Entra ID team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID, you get: • Secure adaptive access with multi-factor authentication and Conditional Access policies • Seamless user experience with single sign-on, passwordless and user portal • Unified identity management that connect all internal and external users to all apps and devices. • Simplified Identity Governance with provisioning, access packages, and access reviews. Microsoft Entra is our new product family that encompasses all of Microsoft’s identity and access capabilities. The Entra family includes Microsoft Entra ID, as well as two new product categories: Cloud Infrastructure Entitlement Management (CIEM) and decentralized identity. The products in the Entra family will help provide secure access to everything for everyone, by providing identity and access management, cloud infrastructure entitlement management, and identity verification.

* * *

Seller
[Microsoft](https://www.g2.com/sellers/microsoft)
Discussions
[Microsoft Entra ID Community](https://www.g2.com/products/microsoft-entra-id/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Natalia Godyla

Show More

## Typical Contract Price

Pricing provided by BetterCloud and others.

$$k - $$k

Per Year

[Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmicrosoft-entra-id%2Freviews%3Ffocus_review%3D135224%26page%3D3%26product_id%3Dmicrosoft-entra-id)

## User Insights

Average based on 912 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

Per Year

[Log in to unlock pricing and user insights](/login)

## Microsoft Entra ID Integrations
(69)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ActiveDirectory Domain Controller for Windows 2016

](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Adobe Analytics

](https://www.g2.com/products/adobe-analytics/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

AWS Identity and Access Management (IAM)

](https://www.g2.com/products/aws-identity-and-access-management-iam/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Azure Kubernetes Service (AKS)

](https://www.g2.com/products/azure-kubernetes-service-aks/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Azure Pipelines

](https://www.g2.com/products/azure-pipelines/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Azure Portal

](https://www.g2.com/products/azure-portal/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Azure SQL Database

](https://www.g2.com/products/azure-sql-database/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Barracuda Incident Response

](https://www.g2.com/products/barracuda-incident-response/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

BeyondTrust Password Safe

](https://www.g2.com/products/beyondtrust-password-safe/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Blackboard

](https://www.g2.com/products/blackboard/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

BlackLine Financial Close Management

](https://www.g2.com/products/blackline-blackline-financial-close-management/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Bonusly

](https://www.g2.com/products/bonusly-bonusly/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

CCH Axcess™ Tax

](https://www.g2.com/products/cch-axcess-tax/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

CheckPoint

](https://www.g2.com/products/checkpoint/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Cisco Duo

](https://www.g2.com/products/cisco-duo/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Cisco Meraki

](https://www.g2.com/products/cisco-meraki/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Commvault Cloud

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Confluence

](https://www.g2.com/products/confluence/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ConnectWise ITBoost

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Control-M

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Datto RMM

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Dayforce

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Eptura Visitor

](https://www.g2.com/products/eptura-visitor/reviews)[

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eRun POS

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Factorial

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Filevine

](https://www.g2.com/products/filevine/reviews)[

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Fluent Forms

](https://www.g2.com/products/fluent-forms/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

IFS Cloud

](https://www.g2.com/products/ifs-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Iru

](https://www.g2.com/products/iru/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Jira Service Management

](https://www.g2.com/products/jira-service-management/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

KnowBe4 Security Awareness Training

](https://www.g2.com/products/knowbe4-security-awareness-training/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ManageEngine EventLog Analyzer

](https://www.g2.com/products/manageengine-eventlog-analyzer/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ManageEngine ServiceDesk Plus

](https://www.g2.com/products/manageengine-servicedesk-plus/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Medius

](https://www.g2.com/products/medius/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Intune Enterprise Application Management

](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft SharePoint

](https://www.g2.com/products/microsoft-sharepoint/reviews)[

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Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Miro

](https://www.g2.com/products/miro/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

NinjaOne

](https://www.g2.com/products/ninjaone/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Nutanix AHV

](https://www.g2.com/products/nutanix-nutanix-ahv/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Okta

](https://www.g2.com/products/okta/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

OpManager Nexus

](https://www.g2.com/products/opmanager-nexus/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Portnox

](https://www.g2.com/products/portnox/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Relativity

](https://www.g2.com/products/relativity/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

RT Reporting

](https://www.g2.com/products/rt-reporting/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SailPoint

](https://www.g2.com/products/sailpoint/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SAP Ariba

](https://www.g2.com/products/sap-ariba/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SAP Cloud ERP (SAP S/4HANA Cloud)

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SAP Concur

](https://www.g2.com/products/sap-concur/reviews)[

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SAP Engagement Cloud (formerly SAP Emarsys)

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SentinelOne Singularity Endpoint

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ServiceNow IT Service Management

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Smartsheet

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Tanium

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Vanta

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Wasabi Object Storage

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Workday HCM

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JZ

Joe Z.

Network Administrator

Enterprise (\> 1000 emp.)

5/5/2026

"Seamless Microsoft App Integration with Consistently Strong Performance"

4/5

What do you like best about Microsoft Entra ID?

Integration of all microsoft apps.

Ease of use and functionality of the features that come along with Entra.

Performance has been consistent if not better than my expectations. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Support for any Microsoft product is abysmal at best. This is something that needs to be fixed.

Pricing is very high, even for non-profits. Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

Integration into Apps - because we use a lot of apps that are integrated with 365, one login helps with staff and users, so they don't need to worry about multiple logins.

This includes the integration with OKTA, since that is our MFA vendor. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

KY

Kanga Y.

System Engineer

Small-Business (50 or fewer emp.)

1/13/2026

"Seamless Identity Management with Robust Security Features"

4/5

What do you like best about Microsoft Entra ID?

What I like best about Microsoft Entra ID is how seamlessly it manages identity and access across the organisation. Its strong security features like conditional access, MFA, and risk-based controls make it easy to implement a solid Zero Trust approach. It integrates smoothly with Microsoft 365 and third-party apps, simplifies user lifecycle management, and offers helpful self-service options that reduce IT workload. The clear visibility through logs and reporting also makes monitoring and troubleshooting much easier. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

What I dislike about Microsoft Entra ID is that some features are complex to configure, and important settings are spread across multiple admin portals. Licensing can also be confusing, with key security features locked behind higher-tier plans. Troubleshooting conditional access issues can sometimes feel slow and complicated. Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

Microsoft Entra ID is solving the challenge of securely managing user identities, access, and authentication across all our apps and devices. It centralises user management, automates provisioning, and enforces strong security controls like MFA and conditional access. This helps reduce security risks, improves compliance, and saves time for IT by streamlining onboarding, offboarding, and access control. Overall, it provides a more secure and efficient identity management system for the organisation. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Konstanty H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konstanty H.")
KH

Konstanty H.

QA Engineer/Software testing

Information Services

Small-Business (50 or fewer emp.)

4/22/2026

"Powerful Integration, Needs Setup Simplification"

5/5

What do you like best about Microsoft Entra ID?

I use Microsoft Entra ID for integration with app and I've been testing the integration a lot. I find the ability to add users to certain groups with SSO really useful. I appreciate the groups, roles, and user administration features because we're able to sort users into different groups conveniently. The ability to reassign users in groups is also something I find particularly valuable. I've noticed improvements in these aspects over the past year, which is encouraging. Overall, I feel confident enough to rate it a 10 and recommend it. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

I understand that there is a lot of documentation but it is possible to add more hints to pages. It wasn't exactly easy to set up. Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

I use Microsoft Entra ID for app integration, sorting users into groups with SSO, and conveniently reassigning users in different roles. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Akshay B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay B.")
AB

Akshay B.

Associate cloud infrastructure 2

Enterprise (\> 1000 emp.)

3/11/2024

"Intuitive Interface, Cloud-Ready Ease"

5/5

What do you like best about Microsoft Entra ID?

I really like Microsoft Entra ID's user-friendly interface. It makes managing user profiles and license assignments straightforward. The self-service password reset (SSPR) feature is great too, as it reduces the time for resetting passwords without needing to reach out to the helpdesk or local IT team. It's also fantastic that users can manage their account passwords with multi-factor authentication without the involvement of a technical support engineer. The initial setup was easier for my organization, and the availability of a cloud server made the switch from on-premises Active Directory seamless. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Not have any ,I like all the features of this Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

I use Microsoft Entra ID for managing user profiles and license assignment. It helps with self-service password reset, reducing the need for helpdesk support. Its user-friendly interface and cloud availability make it easier to manage accounts with multi-factor authentication. Review collected by and hosted on G2.com.

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1/17/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

3/10/2026

"Working toward an all in one product for small businesses."

4.5/5

What do you like best about Microsoft Entra ID?

Centralized identity and access management – It allows administrators to manage users, permissions, and application access from one platform across both cloud and on-premises environments.

Single Sign-On (SSO) – Users can access multiple applications with one set of credentials, reducing password fatigue and improving productivity.

Strong security controls – Features like multifactor authentication, conditional access, and identity protection help prevent account compromise and phishing attacks.

Adaptive access policies – Access decisions can consider user risk, device health, and location, enabling a Zero Trust security approach.

Integration - Integrates with the other Microsoft products/ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Complex licensing and pricing tiers – Many advanced features (Conditional Access, Identity Protection, etc.) require premium licenses, which can make costs difficult to predict and manage.

Steep learning curve and configuration complexity – Policies, permissions, and API access settings can be difficult to configure correctly, especially in large environments.

Documentation and troubleshooting challenges – Some administrators report outdated or unclear documentation and inconsistent technical support when resolving issues.

Limited flexibility in certain identity and access scenarios – Permission management and identity controls may lack the granularity needed for complex enterprise environments.

Vendor lock-in with Microsoft services – Organizations heavily using Microsoft 365 are effectively required to use Entra ID for identity management, making it difficult to adopt alternative identity platforms. Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

Centralized identity management – It solves the challenge of managing user accounts and permissions across multiple systems and cloud services by providing a single identity platform.

Benefit: Administrators can manage users, groups, and application access from one location, reducing administrative overhead and improving visibility.

Secure authentication for cloud and hybrid environments – Traditional on-prem authentication does not scale well for remote work and SaaS applications.

Benefit: Entra ID provides secure sign-in with features like multifactor authentication and adaptive access policies, protecting against credential theft and phishing attacks.

Simplifying access to applications – Users previously needed separate credentials for many systems.

Benefit: Single Sign-On (SSO) allows users to access multiple applications with one login, improving productivity and reducing password-related help desk requests. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Syed M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syed M.")
SM

Syed M.

Service Delivery Manager

Information Technology and Services

Enterprise (\> 1000 emp.)

7/25/2022

"Azure Active Directory Review"

5/5

What do you like best about Microsoft Entra ID?

Azure is very cost-effective because of its pay-as-you-go model. I only pay for what I use, which helps manage budgets and avoid unnecessary spending. It lets me run both customer and internal apps in the cloud, saving on hardware and maintenance costs. Scaling is easy—I can increase or decrease resources with just a click. Security is strong with features like multi-factor authentication and app passwords, so data stays safe. Plus, Azure offers high availability with a 99.95% SLA, which means services are reliable and always up. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Using Azure IaaS requires ongoing patching and diligent server monitoring, which is different from SaaS solutions where much of this maintenance is managed for you. It also demands a certain level of expertise, as all the various components must operate smoothly together. One frequent error is over-provisioning resources—what functions well on local servers may not be suitable for the cloud, potentially resulting in avoidable expenses. Without sufficient knowledge, businesses risk spending thousands more than necessary. Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

Azure Active Directory (AAD) is both cost-effective and user-friendly. It integrates seamlessly with a wide range of platforms and applications, whether they are on-premises or cloud-based. The service supports Single Sign-On (SSO) combined with Multi-Factor Authentication (MFA) and Self-Service Password Reset (SSPR), making access management straightforward. Security is robust, featuring monitoring and alerts for any unusual login attempts. AAD also ensures high availability and offers conditional access, as well as Privileged Identity Management (PIM), which provides an audit trail to monitor suspicious activity on privileged accounts. The MFA options are diverse, including app authentication, tokens, SMS, and voice calls, which adds to its flexibility and security. Review collected by and hosted on G2.com.

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12/4/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

4/30/2026

"Fragmented Admin Portal, Confusing Licensing, and Occasional Slowness in Entra ID"

3/5

What do you like best about Microsoft Entra ID?

I like how Microsoft Entra ID delivers a unified, consistent identity layer across Microsoft services. Its integration with Azure, Microsoft 365, and third‑party apps feels smooth, so managing access policies, MFA, and conditional access comes across as straightforward instead of fragmented.

The admin experience is another major strength. The portal makes it simple to review sign‑in patterns, apply security baselines, and automate user lifecycle tasks. Features like Conditional Access and Identity Protection add real value by cutting down on manual security work while still providing fine‑grained control. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Some parts of the admin experience still feel fragmented. A few settings are still tucked away in the old Azure AD blades, while others have moved into the newer Entra portal, so you sometimes end up jumping between interfaces just to finish a single task. As a result, navigation feels less intuitive than it should be.

Licensing can be confusing as well. Features like Conditional Access templates, Identity Protection, and lifecycle automation are spread across different tiers, and it isn’t always clear which plan unlocks which capability. That uncertainty adds friction when you’re planning deployments or trying to scale up.

From a performance standpoint, the portal also occasionally feels slow, especially when loading audit logs or sign-in data, which can interrupt your workflow when you’re in the middle of troubleshooting. Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

Microsoft Entra ID addresses the challenge of managing identity and access across a mix of cloud services, SaaS apps, and on‑prem systems. Rather than maintaining separate authentication flows or manually enforcing security policies in different places, it centralizes everything, users, devices, MFA, and conditional access, into a single hub. This reduces operational overhead and makes it much easier to apply and maintain consistent security across the entire environment. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon
5/2/2026
Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
UL

Verified User in Legal Services

Enterprise (\> 1000 emp.)

4/30/2026

"Entra ID Makes Third-Party Integration and Access Control Scalable"

4.5/5

What do you like best about Microsoft Entra ID?

Entra ID integrates very well with third-party services, which helps reduce deployment concerns, and it provides auditing and logging right out of the gate. Integration with third-party SaaS also makes it possible to manage access control appropriately at scale. That said, I’d still like to see continued improvements to B2B collaboration, along with further enhancements to Identity for Defender. Overall, we rarely experience outages or performance issues. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

There’s a lack of granular conditional access policies, along with limitations in conditional access scoping and asset selection for large-scale firms. I also find the Graph API permissions too coarse for proper scoping, particularly when interacting with Entra ID directory data. Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

Centralised identity management. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

AP

Antonio J P.

Pre-sales consultant and IT manager

Small-Business (50 or fewer emp.)

1/14/2026

"Centralized IAM with SSO, MFA, and Conditional Access That Strengthens Security"

4/5

What do you like best about Microsoft Entra ID?

It benefits my organization by centralizing and strengthening identity and access management, improving security and simplifying administration.

Specifically:

Secure access to applications and resources with single sign-on (SSO).

Enhanced protection with multi-factor authentication and conditional access policies.

Reduced operational burden by managing users and permissions from a single location.

Scalability and compliance, ideal for hybrid and cloud environments. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Some types of licensing have a high cost. Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

Disorganized passwords and logins: Unify credentials.

Security risks: Reduce unauthorized access with MFA and conditional access.

Manual user management: Automate user creation, deletion, and permission changes.

Access from anywhere: Securely control access to cloud and on-premises resources.

Lack of visibility: Provide auditing and logging to monitor who accesses and when.

Regulatory compliance: Helps meet security requirements and regulations. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Enterprise (\> 1000 emp.)

1/13/2026

"Seamless Microsoft Integration, but a Steep Learning Curve"

3.5/5

What do you like best about Microsoft Entra ID?

What I like best about Entra ID is it seamlessly works with Microsoft 365, Azure, and Windows for unified identity management. That is, it provides simplified access to cloud apps and internal resources. It also handles identity needs, from the simple to most complex, effectively. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

First of all, I don't like the name. THat aside, there are some features which aren't as easy to implement because of a somewhat steep learning curve. Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

Helps with providing zero trust security related models. Review collected by and hosted on G2.com.

Show More

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon
6/25/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite

## Questions about Microsoft Entra ID? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Microsoft Entra ID
](https://www.g2.com/products/microsoft-entra-id/discussions/new)

GU

Guest User
•
Last activity over 2 years ago

What is Microsoft Azure Active Directory used for?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-microsoft-azure-active-directory-used-for)

GU

Guest User

What is Microsoft Azure Active Directory?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-microsoft-azure-active-directory)

[
View all Discussions
](https://www.g2.com/products/microsoft-entra-id/discuss)

## Pricing Options

Pricing provided by Microsoft Entra ID.

### Azure Active Directory Free

Free

### Office 365

Free

### Azure Active Directory Premium P1

$6.00

1 User Per Month

[
View More Pricing Information
](https://www.g2.com/products/microsoft-entra-id/pricing)

Microsoft Entra ID Comparisons

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4.1/5(47)

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CyberArk Privileged Access...

4.4/5(71)

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##### 
##### Microsoft Entra ID Features

Authentication Options

Authentication User experience

Supports Required Authentication systems

Multi-Factor Authentication

Administration

Administration Console

Ease of connecting applications

Functionality

User provisioning

Single Sign-on

Enforces policies

 Type

On-premises solution

Cloud-solution

[
View More Features
](https://www.g2.com/products/microsoft-entra-id/features)

##### Categories on G2

[Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)

[Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa)[Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)[Passwordless Authentication](https://www.g2.com/categories/passwordless-authentication)[Cloud Directory Services](https://www.g2.com/categories/cloud-directory-services)

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