--- title: Microsoft Entra ID Reviews meta_title: 'Microsoft Entra ID Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 912 reviews by the users' company size, role or industry to find out how Microsoft Entra ID works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 912 scale: '5' date_modified: '2026-08-09' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # Microsoft Entra ID Reviews **Vendor:** Microsoft **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.5/5.0 **Total Reviews:** 912 ## About Microsoft Entra ID Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID, you get: • Secure adaptive access with multi-factor authentication and Conditional Access policies • Seamless user experience with single sign-on, passwordless and user portal • Unified identity management that connect all internal and external users to all apps and devices. • Simplified Identity Governance with provisioning, access packages, and access reviews. Microsoft Entra is our new product family that encompasses all of Microsoft’s identity and access capabilities. The Entra family includes Microsoft Entra ID, as well as two new product categories: Cloud Infrastructure Entitlement Management (CIEM) and decentralized identity. The products in the Entra family will help provide secure access to everything for everyone, by providing identity and access management, cloud infrastructure entitlement management, and identity verification. ## Microsoft Entra ID Pros & Cons **What users like:** - Users appreciate the **ease of use** of Microsoft Entra ID, highlighting its smooth initial setup and efficient management. (129 reviews) - Users value the **strong security features** of Microsoft Entra ID, including MFA and Conditional Access for enhanced protection. (122 reviews) - Users appreciate the **seamless SSO** of Microsoft Entra ID, enhancing efficiency across various platforms and services. (90 reviews) - Users value the **strong security and seamless management** of identities in Microsoft Entra ID, enhancing protection and integration. (89 reviews) - Users value the **seamless integration** of Microsoft Entra ID with Microsoft cloud services, enhancing identity and access management efficiency. (80 reviews) - Users appreciate the **ease of access with SSO** , enabling seamless login to multiple applications effortlessly. (74 reviews) - Users appreciate the **easy integrations** of Microsoft Entra ID, facilitating seamless connections across various applications and services. (73 reviews) - Cloud Services (72 reviews) - Secure Access (66 reviews) - MFA (Multi-Factor Authentication) (61 reviews) **What users dislike:** - Users find Microsoft Entra ID's **complexity** in configuration and licensing to be a significant challenge in management. (56 reviews) - Users find the **cost of Microsoft Entra ID** to be significant, especially for larger organizations needing advanced features. (53 reviews) - Users find **Microsoft Entra ID's complex administration** frustrating, especially with configuration and management of security settings. (42 reviews) - Users find the learning curve for **difficult features and configurations** in Microsoft Entra ID to be quite steep. (38 reviews) - Users find the **complex setup** of Microsoft Entra ID challenging, particularly with Conditional Access and security configurations. (37 reviews) - Users find Microsoft Entra ID's **complex configuration** challenging, especially regarding licensing and feature tier confusion for small teams. (36 reviews) - Users find the **complex usability** of Microsoft Entra ID challenging, especially with configuration and licensing issues. (36 reviews) - Licensing Issues (34 reviews) - High Licensing Cost (30 reviews) - Users find the **missing features** in Microsoft Entra ID frustrating, impacting standardization and automation in their processes. (30 reviews) ## Microsoft Entra ID Reviews ### 1. EntraID: Seamless M365 Integration, Powerful Automation, and Phenomenal Support **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio D. | Lead Product Engineer, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Microsoft Entra ID?** We've found that EntraID (which replaced Azure AD) is super integrated and easy to implement. It's built into our M365 subscriptions and the customer support is phenomenal. For most of our daily products we rely on it under the hood. It has a ton of features that allow us to manage license assignments and automate group allocations and permissions and roles across various products. For myself, as a dev as well as a user, I use it daily without it being in my way and it's really easy to integrate and use. **What do you dislike about Microsoft Entra ID?** Unfortunately, one of the most advertised and demoed features, such as automatic access reviews or advanced risk-based sign-in protection, depends on the most expensive Premium P2 license. That isn’t made very obvious, and the licensing matrix around EntraID is not always easy to understand or work with. On top of that, there have been a lot of deprecations that frustrate long-time Azure AD users, especially around older tools like MSOnline PowerShell. This can be particularly annoying for SysAdmins in environments that were using Azure AD well before EntraID replaced it. **What problems is Microsoft Entra ID solving and how is that benefiting you?** EntraID provides our business with SSO and a central point for user access management, onboarding, and related tasks. It lets us control where users can sign in to business resources, and it also gives users a single set of credentials, which simplifies access. Most of our users sign in to web services using their Windows account, which is provisioned to their machine through our domain via EntraID / Azure Active Directory. This helps us manage and track access, and reduce unauthorized use of various services. Access to servers and other resources is managed through groups, with approvals handled by managers using a third-party tool we built in-house around EntraID. ### 2. Strong, Scalable Identity Platform with Seamless Integration and Robust Security **Rating:** 5.0/5.0 stars **Reviewed by:** Manjunath K. | Lead-Compute & Tools Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Microsoft Entra ID?** Microsoft Entra ID provides a strong and scalable identity platform with seamless integration across Microsoft 365, Azure, and third-party applications. Features like Conditional Access, MFA, and Single Sign-On significantly improve security while enhancing user experience. Centralized identity management, granular access controls, and strong compliance capabilities make it well-suited for enterprise and hybrid environments. **What do you dislike about Microsoft Entra ID?** Advanced security features are heavily license-dependent, which increases cost for enterprises. Troubleshooting Conditional Access and authentication issues can be complex due to limited error transparency. The portal experience can feel fragmented at times, and changes or updates are not always clearly communicated, which can impact administration and learning curves **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID helps address identity sprawl, inconsistent access controls, and security risks across cloud and hybrid environments. By centralizing identity and access management, it supports secure Single Sign-On, strong authentication with MFA, and Conditional Access based on user, device, and risk signals. As a result, it helps reduce unauthorized access, strengthen compliance, streamline user lifecycle management, and lower operational overhead, while still delivering a consistent and secure user experience. ### 3. Seamless Identity Management with Robust Security Features **Rating:** 4.0/5.0 stars **Reviewed by:** Kanga Y. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** What I like best about Microsoft Entra ID is how seamlessly it manages identity and access across the organisation. Its strong security features like conditional access, MFA, and risk-based controls make it easy to implement a solid Zero Trust approach. It integrates smoothly with Microsoft 365 and third-party apps, simplifies user lifecycle management, and offers helpful self-service options that reduce IT workload. The clear visibility through logs and reporting also makes monitoring and troubleshooting much easier. **What do you dislike about Microsoft Entra ID?** What I dislike about Microsoft Entra ID is that some features are complex to configure, and important settings are spread across multiple admin portals. Licensing can also be confusing, with key security features locked behind higher-tier plans. Troubleshooting conditional access issues can sometimes feel slow and complicated. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID is solving the challenge of securely managing user identities, access, and authentication across all our apps and devices. It centralises user management, automates provisioning, and enforces strong security controls like MFA and conditional access. This helps reduce security risks, improves compliance, and saves time for IT by streamlining onboarding, offboarding, and access control. Overall, it provides a more secure and efficient identity management system for the organisation. ### 4. Azure Active Directory Review **Rating:** 5.0/5.0 stars **Reviewed by:** Syed M. | Service Delivery Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2022 **What do you like best about Microsoft Entra ID?** Azure is very cost-effective because of its pay-as-you-go model. I only pay for what I use, which helps manage budgets and avoid unnecessary spending. It lets me run both customer and internal apps in the cloud, saving on hardware and maintenance costs. Scaling is easy—I can increase or decrease resources with just a click. Security is strong with features like multi-factor authentication and app passwords, so data stays safe. Plus, Azure offers high availability with a 99.95% SLA, which means services are reliable and always up. **What do you dislike about Microsoft Entra ID?** Using Azure IaaS requires ongoing patching and diligent server monitoring, which is different from SaaS solutions where much of this maintenance is managed for you. It also demands a certain level of expertise, as all the various components must operate smoothly together. One frequent error is over-provisioning resources—what functions well on local servers may not be suitable for the cloud, potentially resulting in avoidable expenses. Without sufficient knowledge, businesses risk spending thousands more than necessary. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Azure Active Directory (AAD) is both cost-effective and user-friendly. It integrates seamlessly with a wide range of platforms and applications, whether they are on-premises or cloud-based. The service supports Single Sign-On (SSO) combined with Multi-Factor Authentication (MFA) and Self-Service Password Reset (SSPR), making access management straightforward. Security is robust, featuring monitoring and alerts for any unusual login attempts. AAD also ensures high availability and offers conditional access, as well as Privileged Identity Management (PIM), which provides an audit trail to monitor suspicious activity on privileged accounts. The MFA options are diverse, including app authentication, tokens, SMS, and voice calls, which adds to its flexibility and security. ### 5. Streamlined Access and Robust Security with Entra ID **Rating:** 4.5/5.0 stars **Reviewed by:** Jenson S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2026 **What do you like best about Microsoft Entra ID?** I love Microsoft Entra ID for its seamless integration with a wide range of applications and services, both inside and outside the Microsoft ecosystem. Its Conditional Access policies give me granular control over user access, which allows for tailored security based on user identity, device compliance, and location. The single sign-on (SSO) capability enhances user experience while keeping robust security standards intact. Overall, Entra ID effectively balances security and usability, making identity management simpler for organizations. Additionally, the initial setup was perfect and easy. **What do you dislike about Microsoft Entra ID?** One area for improvement is the complexity of certain advanced features, which can make configuration and troubleshooting challenging for less experienced administrators. Additionally, more intuitive guidance or pre-built templates for common scenarios would be beneficial. Reporting and auditing capabilities, while robust, could be more user-friendly and customizable. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID to address identity sprawl, weak authentication, and access complexity, which simplifies user management, enhances security, and ensures compliance, reducing IT admin overhead and improving overall efficiency. ### 6. Easy, Secure SSO with Strong MFA and Seamless Microsoft Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2026 **What do you like best about Microsoft Entra ID?** What I like best about Microsoft Entra ID is how easy and secure it makes access to Microsoft 365 and other applications. Single sign-on works smoothly, so users don’t need to remember multiple passwords. The security features like multi-factor authentication and conditional access add strong protection without making the login process complicated. It also integrates very well with other Microsoft tools, which makes identity management simple and reliable. **What do you dislike about Microsoft Entra ID?** What I dislike about Microsoft Entra ID is that some advanced settings and security features can be confusing at first, especially for new users. The admin interface has many options, which can feel overwhelming without proper guidance. Also, troubleshooting access or sign-in issues sometimes takes time because of the multiple policies involved. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID solves the problem of managing user identities and secure access across multiple applications. It provides a single sign-on experience, so users can access Microsoft 365 and other connected apps with one account. This reduces password fatigue and improves security through features like multi-factor authentication. As a result, access is more secure, login issues are reduced, and managing accounts is much easier. ### 7. Comprehensive IAM with Robust Security Features **Rating:** 4.5/5.0 stars **Reviewed by:** M S. | Specalist Systems Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Microsoft Entra ID?** I like that Microsoft Entra ID provides a centralized identity platform with built-in security features such as Multi-Factor Authentication (MFA), Conditional Access, and access governance. This setup helps reduce risk, supports compliance requirements, and allows for secure remote and hybrid work. I appreciate the seamless integration with Microsoft 365 and other cloud applications, which boosts productivity while cutting down on operational complexity. Entra ID has become foundational for managing identities securely at scale. **What do you dislike about Microsoft Entra ID?** While Microsoft Entra ID is a powerful identity platform, there are a few areas where I feel it could be improved. One challenge I experience is complexity in configuration and policy management. Features like Conditional Access and identity governance are very powerful, but they come with a learning curve. The policy setup and troubleshooting process can sometimes be difficult, especially when multiple policies interact and affect sign-in behavior. Licensing clarity is another area for improvement. Some advanced features such as Conditional Access, Identity Protection, and access governance require specific premium licenses. It’s not always straightforward to understand which features are included in which license, which can make planning and cost management more difficult. I’ve also found that documentation and UI consistency could be better. With frequent updates and rebranding from Azure AD to Entra ID, some documentation and portal navigation still feel inconsistent or outdated, which can slow down implementation and troubleshooting. Troubleshooting sign-in issues can sometimes be time-consuming. While logs are detailed, identifying the exact reason for access failures or policy blocks isn’t always intuitive, particularly for less experienced administrators. Lastly, integration with non-Microsoft or legacy applications occasionally requires additional configuration or workarounds compared to Microsoft-native services, where the experience is much smoother. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID centralizes identity management, strengthens security with MFA and Conditional Access, and enables seamless SSO, simplifying remote work. It improves governance and compliance with access reviews and role-based controls, integrating well with existing infrastructure to solve fragmented identity management and enhance user experience. ### 8. Secure Access, But Needs User-Friendly Console **Rating:** 4.0/5.0 stars **Reviewed by:** Jasvinder S. | Sr. Technical Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Microsoft Entra ID?** I like Microsoft Entra ID for its seamless integration with hybrid Active Directory and its strong security features. Single sign-on makes managing identities simple, and features like conditional access and multi-factor authentication protect accounts and reduce risks, which is critical for remote and hybrid work. It makes managing user access easy and secure, allowing for smooth login across cloud and on-prem systems without major integration issues. It is useful for simplifying and securing identity and access management. **What do you dislike about Microsoft Entra ID?** Error reporting needs improvement, and the console feels complex. Making it more user-friendly and reducing errors would create a much better experience. Connecting Microsoft Entra ID with some legacy apps can be tricky, as older systems sometimes need extra configuration. Going hybrid with Entra ID is more complex, and you’ll need an expert for hybrid configuration—without one, it’s very hard to manage. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID for effortless identity and access management. It ensures secure app access with single sign-on, integrating seamlessly with our hybrid Active Directory for smooth authentication across cloud and on-prem systems. ### 9. Centralized Identity and Access Management with Strong Security Controls **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Microsoft Entra ID?** Microsoft Entra ID provides a very robust and centralized identity and access management solution. It integrates seamlessly with Azure services and the broader Microsoft ecosystem, which makes user and access management much easier. Features like Single SignOn, Conditional Access, and Multi-Factor Authentication are powerful and reliable, and they significantly improve security without adding too much friction for users. User and group management is straightforward, and integration with third-party applications is simple through built-in connectors. Overall, it’s a solid and mature platform for managing identities at scale. **What do you dislike about Microsoft Entra ID?** Some configurations, especially around Conditional Access and advanced security policies, can be complex and not always intuitive at first. Licensing can also be confusing, as certain features are spread across different plans, making it harder to understand what is included without careful review. Troubleshooting authentication or access issues can sometimes take longer than expected due to limited visibility in error messages. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID helps us centralize identity management and secure access to applications and cloud resources. It allows us to enforce consistent authentication policies, reduce the risk of unauthorized access, and simplify user onboarding and offboarding. Features like SSO and MFA improve both security and user experience, while Conditional Access enables fine-grained control over who can access what and under which conditions. This results in better security, easier administration, and improved compliance. ### 10. Reliable Authentication; Needs Better Cross-Platform Support **Rating:** 4.0/5.0 stars **Reviewed by:** Arjun G. | Associate Salesforce Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Microsoft Entra ID?** I use Microsoft Entra ID for client authentication in internal projects because it offers easy and quick access through users' Microsoft accounts along with a promising authentication service. It eliminates the need for other paid tools and ensures faster, safer, and more reliable authentication. I particularly like its reliability and security, as we have never encountered authentication holes, and our clients have never complained about security issues. Additionally, when used together with SharePoint, Microsoft Entra ID works wonders by ensuring total authentication based on the user's group. **What do you dislike about Microsoft Entra ID?** So we faced problem when we used it with Vite & React. The handshake couldn't be completed so it was kind of tough to implement it with such projects. So sometimes it can be very complicated to implement it in some projects that are not based out of the Microsoft ecosystem. If they can improve their libraries and ensure that developers can use it easily, would be the best. Even an improved documentation and a quick walkthrough would be really a gamechanger for the developers to adopt it. Easy with Microsoft ecosystem products, tougher with the non-Microsoft entities. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID solves the need for other paid authentication tools, providing faster, safer, and reliable client authentication with Microsoft accounts. ### 11. Effortless Secure Access with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Tiwari S. | Systems Integration Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** What I appreciate most about Microsoft Entra ID is the ease it brings to secure access. The platform provides robust security features such as Multi-Factor Authentication and Conditional Access, yet remains user-friendly thanks to Single Sign-On. Its seamless integration with Microsoft 365 and other applications ensures that managing identities is both dependable and straightforward. **What do you dislike about Microsoft Entra ID?** One aspect I find frustrating about Microsoft Entra ID is that its advanced features tend to be complicated to set up, and accessing them often necessitates purchasing higher-tier licenses. Additionally, troubleshooting issues related to access or Conditional Access policies can be quite time-consuming, particularly when dealing with large-scale or hybrid environments. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID addresses the challenge of managing secure access to applications and data. It helps prevent unauthorized sign-ins, while also streamlining the user experience through features like Single Sign-On and Multi-Factor Authentication. For me, this means enhanced security, fewer login problems, and a more straightforward way to manage access all in one centralized location. ### 12. Centralized Security and Seamless SSO Make Identity Management Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Fathy M. | IT help desk, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** What I like best about Microsoft Entra ID is its centralized identity and access management combined with strong security features. It makes user account management, onboarding, and offboarding efficient, while Single Sign-On (SSO) reduces login issues and help desk tickets. Features like Multi-Factor Authentication and Conditional Access enhance security without overly complicating daily support tasks. Additionally, detailed sign-in logs and audit trails make troubleshooting faster and more effective, allowing me to resolve user issues quickly and accurately. **What do you dislike about Microsoft Entra ID?** What I dislike about Microsoft Entra ID is the complexity of configuration and licensing. Some features, such as Conditional Access and advanced security settings, can be difficult to understand for new administrators and often require higher-tier licenses, which can be confusing for users and support staff. Troubleshooting hybrid environments or sync issues with Entra Connect can also be time-consuming, and error messages are not always very clear, making issue resolution more challenging for help desk engineers. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID solves the problem of managing identities, access, and security across multiple applications and systems from a single platform. It eliminates the need for separate credentials for different services by enabling Single Sign-On, which reduces password-related issues and improves the user experience. Entra ID also strengthens security through Multi-Factor Authentication and Conditional Access, helping prevent unauthorized access and account compromises. For me as a help desk engineer, this results in fewer login and security incidents, faster onboarding and offboarding, easier troubleshooting using sign-in logs and audit trails, and overall more efficient user ### 13. Streamlined Integration with a Powerhouse of Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** I like how Microsoft Entra ID offers a lot of functionality within a single environment, avoiding the mishmash of different products and vendors, which helps with support issues. The centralized sync with Active Directory makes maintaining users easy, and it's great for maintaining security across Teams, SharePoint, OneDrive, email, and other areas since everything is part of the same ecosystem. The integration for third-party authentication and single sign-on is something I appreciate, providing a seamless and secure user experience with one account across all systems. Additionally, the AD Sync Tools made the initial setup straightforward, enabling us to get up and running quickly. Its integration with networking for VPN, certificate login, security keys, and passwordless login are also features that really work well. **What do you dislike about Microsoft Entra ID?** Some of the documentation is behind on the changes. Using the learn sites often refers to menus that are different, which makes you think a little more. **What problems is Microsoft Entra ID solving and how is that benefiting you?** With Microsoft Entra ID, maintaining users is easy due to centralized sync with the Active Directory. It streamlines security across Microsoft 365 apps and provides a cohesive environment instead of disparate products. It enhances user experience with single sign-on and integrates well with third-party services. ### 14. Seamless, Secure Identity Management with Powerful Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Christian N. | Responsabile ICT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** Microsoft Entra ID provides a seamless and highly secure identity management experience. Its Single Sign-On (SSO) capabilities significantly streamline user access across multiple applications, reducing friction for end users while enhancing security. Multi-Factor Authentication (MFA) and passwordless authentication add an additional layer of protection without compromising usability. The platform integrates well with other Microsoft and third-party services, making it highly flexible for enterprise environments. Additionally, the user provisioning and governance tools allow for efficient lifecycle management of accounts, saving time and reducing administrative overhead. **What do you dislike about Microsoft Entra ID?** While Microsoft Entra ID is powerful, its initial setup and configuration can be complex for organizations new to Microsoft’s ecosystem. Some advanced features, such as conditional access policies or privileged access management, require a deep understanding to configure optimally. Documentation is comprehensive but occasionally scattered, which can lead to a learning curve for administrators. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID addresses the critical need for secure and centralized identity management across our organization. By providing SSO and MFA, it reduces security risks while improving user productivity. Automated user provisioning and governance help us manage access efficiently, minimizing administrative errors and ensuring compliance with internal policies. The platform’s integration capabilities with both cloud and on-premise applications simplify IT operations and enhance overall organizational security posture. Overall, Microsoft Entra ID has strengthened our identity management processes and allowed us to enforce security policies consistently without hindering usability. ### 15. Extremely Flexible and Seamless Integration Across Identity Providers **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick B. | IT Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** This product offers a great deal of flexibility in terms of configuration. It integrates seamlessly with both legacy on-premises systems and modern identity providers, supporting SAML as well as Tenant-2-Tenant configurations. There are several options for securing resources, and it also allows for short-term, user-initiated access when required. Furthermore, it runs with minimal overhead. The ability to integrate with multiple 3rd party tools seamlessly is great for keeping centralized authentication and access methodologies consistent across all resources. Simple for end-users to understand permission grants. **What do you dislike about Microsoft Entra ID?** If not used correctly, it can become unnecessarily complicated. **What problems is Microsoft Entra ID solving and how is that benefiting you?** centralized and consistent sign-in experience for end users and consistent control methodolgy for admins to centralize rapid response. ### 16. Effortless Single Sign-On and Robust Security Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Shiv K. | DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Microsoft Entra ID?** Easy single sign-on across many apps. Strong security with MFA and access policies. Central user and group management. Integrates well with Microsoft services. Supports modern identity standards. **What do you dislike about Microsoft Entra ID?** It can be complicated to set up, and it does not offer strong support for other identity providers, as it is closely tied to its own system. and max secret default expiry is 2 years. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID solves the problem of managing multiple user identities and access across different applications and platforms. By using it as a centralized Identity Provider (IdP) and Single Sign-On (SSO) solution for services like AWS, Shopify, and other service providers, it simplifies authentication, reduces password sprawl, and improves security. ### 17. Enhanced Security and Management with Microsoft Entra ID **Rating:** 5.0/5.0 stars **Reviewed by:** Serafin S. | IT Support, Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Microsoft Entra ID?** I like the centralized control and visibility Microsoft Entra ID provides over users and access. Managing accounts, permissions, and security policies in one place makes administration much more efficient. It integrates directly with Microsoft 365, which made the initial setup relatively straightforward. **What do you dislike about Microsoft Entra ID?** Some advanced security and identity features require higher tier licenses, which can limit full implementation depending on budget. The interface can also feel complex at times, especially when configuring conditional access or troubleshooting sign-in issues. Reporting is powerful, but it sometimes requires extra filtering to get exactly the information needed quickly. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID to reduce security risks with MFA and conditional access, simplifying user lifecycle management, and centralizing control over users and access, making administration much more efficient. ### 18. Robust Security and Scalability for Growing Organizations **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan C. | Technology Support Technician, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** This secure identity solution offers our organization both strong protection and the ability to scale effectively. It has provided us with the confidence to expand while keeping our systems safe. **What do you dislike about Microsoft Entra ID?** Microsoft Entra ID comes with certain limitations and can be somewhat confusing to set up, especially when trying to configure it correctly for an organization that is evolving. Navigating the setup process and ensuring the right configuration can be challenging as organizational needs change. **What problems is Microsoft Entra ID solving and how is that benefiting you?** User identity protection via login is heavily protected now with Single Sign on, password authentication for user simplification, and MFA has drastically reduced our user vulnerabilities for our more technically challenged users. ### 19. Seamless Integration and Security with Microsoft Entra ID **Rating:** 5.0/5.0 stars **Reviewed by:** Gopi Sri Krishna Y. | Full Stack Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2026 **What do you like best about Microsoft Entra ID?** What I like best about Microsoft Entra ID is its seamless integration with the entire Microsoft ecosystem, making identity and access management extremely efficient. Its conditional access policies and MFA options provide strong security without disrupting user experience. **What do you dislike about Microsoft Entra ID?** Role and group setup feels complex and time consuming **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID is solving the problem of managing identity, access, and security across all our apps in a consistent way. Users can sign in once with their corporate account and access Office and our connected applications without juggling multiple passwords. Passwordless sign in reduces password reset requests, improves user experience, and lowers the risk of compromised credentials from phishing or password reuse. ### 20. Secure Access with Seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** agarcia G. | IT Analist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** I love the Conditional Access feature in Microsoft Entra ID, especially the way it allows me to block access entirely. It analyzes real-time signals like user location, device compliance, and sign-in risk before granting access, which is really helpful for our security. Also, using Entra ID as our identity hub integrates seamlessly with our core stack, which I really appreciate. The wizard was also very helpful for syncing our local directory quickly. **What do you dislike about Microsoft Entra ID?** I find the licensing structure quite complex and costly. The admin interface can feel cluttered and slow, making it difficult to find specific settings. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID for security in our company, enhancing mail and cloud access with two-factor authentication. Conditional Access lets me block access, analyzing real-time signals like user location and device compliance, and it integrates seamlessly with our core stack. ### 21. Seamless Microsoft Integration with Robust Security and Peace of Mind **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel H. | Cloud Enginner, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** Its seamless integration with other Microsoft services greatly simplifies identity and access management. The platform offers robust security features, such as conditional access and multi-factor authentication, providing peace of mind. **What do you dislike about Microsoft Entra ID?** Some advanced settings can be complex and require specialized knowledge. Error messages and troubleshooting tools are not always clear, which can slow down the resolution process. **What problems is Microsoft Entra ID solving and how is that benefiting you?** It solves the challenge of managing identities and access across multiple applications and environments. It provides secure authentication and conditional access, reducing the risk of unauthorized access. By centralizing identity management, it eliminates the complexity of managing separate credentials and improves user productivity. ### 22. Strong Security and Seamless Identity Management with Entra ID **Rating:** 5.0/5.0 stars **Reviewed by:** Himanshu V. | Technical Engineer (Cloud, AI), Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Microsoft Entra ID?** Microsoft Entra ID provides strong security and seamless user management through its tight integration of SSO, MFA, and Conditional Access policies, making identity protection both intelligent and automated. I also like how it centralizes identity management across cloud and hybrid environments, while offering AI-driven insights through Security Copilot. Easy to deoplye **What do you dislike about Microsoft Entra ID?** Managing Conditional Access policies can become complex in large environments, and misconfigurations may lead to unintended access blocks or added administrative overhead. **What problems is Microsoft Entra ID solving and how is that benefiting you?** We have Enhanced security with MFA & Conditional Access, Seamless SSO, AI driven Identity protection and insights, hybrid identity(Cloud + on prem AD) ### 23. Strong Identity Security and Seamless Microsoft Cloud Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Mukesh N. | IT support, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Microsoft Entra ID?** Microsoft Entra ID is its strong identity security seamless integration with Microsoft cloud services and powerful features like conditional access and zero trust support which make identity management both secure and scalable. **What do you dislike about Microsoft Entra ID?** Microsoft Entra ID can feel overly complex to configure and manage especially for beginners with frequent UI changes error messages that make it difficult. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID solves identity and access management problems by securely controlling users access enabling single sign-on enforcing access and reducing security risks which benefits me by improving security and simplifying user management. ### 24. Centralized IAM with MFA and Seamless Single Sign-On **Rating:** 4.5/5.0 stars **Reviewed by:** vijaya k. | IT Support, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Microsoft Entra ID?** I like Microsoft Entra ID because it provides centralized identity and access management improves security with MFA and conditional access and enables seamless single sign-on acres cloud and on-prem applications. **What do you dislike about Microsoft Entra ID?** I dislike that Microsoft Entra ID can be complex to configure and manage for beginners and its licensing and features tiers are confusing and costly for smaller IT teams **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID centralizes identity and access management enabling secure authentication SSO and MFA it simplifies user onboarding and offboarding enforces policies and reduce manual IT work improving security and operational efficiency. ### 25. Secure, Centralized Identity Management with SSO and MFA in MS Entra ID **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew V. | IT Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Microsoft Entra ID?** MS Entra ID enables secure, centralized management of user identities and access across MS platforms.The security is strengthened by using features like single Sign-on as and Multi factor authentication **What do you dislike about Microsoft Entra ID?** MS ID is complex to configure and manage **What problems is Microsoft Entra ID solving and how is that benefiting you?** MS Entra ID helps solve the challenge of controlling and securing user access across multiple systems. This enhances security through MFA as well as single Sign-On. This then leads to easier administration and reduced risk of unauthorized access ### 26. Secure and Reliable Identity Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Microsoft Entra ID?** It integrates smoothly with Microsoft 365 and Azure, making identity and access management much more straightforward. Features such as single sign-on, conditional access, and robust security controls are simple to configure and manage from one central location. **What do you dislike about Microsoft Entra ID?** The licensing model can be confusing, and some important security features are locked behind higher-tier plans. The initial setup and policy configuration can also feel overly complex, especially for new users who are just getting started. **What problems is Microsoft Entra ID solving and how is that benefiting you?** It addresses the challenge of securely managing user identities and access across both cloud and on-premise applications. This helps us strengthen security, streamline access management, and reduce the risk of unauthorized access, all while maintaining a smooth user experience. ### 27. Robust Security with Conditional Access, MFA, and Seamless Microsoft 365 Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Subrajit B. | Deputy Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Microsoft Entra ID?** I like about the most . Conditional Access Multifactor Authentication Identity Governance Integration with Microsoft 365 and cloud apps Role-Based Access Control **What do you dislike about Microsoft Entra ID?** Below are some points I dislike about Entra ID . False Positives and Negatives in Risk Detection . Complexity in Policy Management . Integration Challenges in Microsoft Ecosystem . **What problems is Microsoft Entra ID solving and how is that benefiting you?** 1. Regulatory Compliance and Auditing 2.Centralized identity Platform provides by Entra id like we can integrate with Microsoft 365,Azure and other thousands of application . ### 28. Microosoft Entra ID -Best-in-Class Centralized Management for Hybrid Environments **Rating:** 5.0/5.0 stars **Reviewed by:** Geetanjali s. | Human Resources Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Microsoft Entra ID?** It is the best tool for Centrailized management for Hybrid enviournment. It manage conditional access , Privileged identity management , Passwordless login and also It manage external identity. **What do you dislike about Microsoft Entra ID?** Entra ID license complexity , Interface overload and Sync lag and you can't see the risk level of guest users. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID is designed to solve the problem of fragmented and insecure digital identities like - SSO , Self service. ### 29. Streamlined Identity and Access Management with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Dharshini D. | IT support engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Microsoft Entra ID?** I like Microsoft Entra ID most for its centralized identity management, strong security features, and seamless integration with Microsoft services, which together simplify access control while improving security. It works especially well with M365, Azure, and security tools like conditional access and MFA, making identity management and security more seamless and effective. The initial setup is generally straightforward, especially with M365. **What do you dislike about Microsoft Entra ID?** Some features can feel complex to configure, licensing can be confusing, and troubleshooting access or policy issues isn't always straightforward, especially for smaller teams. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID to centralize user management, secure sign-ins, enable single sign-on, enforce access policies, and reduce security risks from unauthorized access or credential misuse. ### 30. Streamlined Identity Management with Powerful Conditional Access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Microsoft Entra ID?** I use Microsoft Entra ID for centralizing and managing user identities, which is incredibly helpful. One of the standout features is Conditional Access, which I find to be a real security control. It allows me to enforce risk-based access decisions based on multiple risk vectors rather than static rules. I also appreciate the support for SAML, SCIM, OIDC, and OAuth, which reduces the need for custom identity work. Microsoft Entra ID scales well without additional operational overhead. The initial setup was incredibly easy, and I love how it enables identity to function as a control plane, adapting access decisions in real time and integrating almost all applications effortlessly. **What do you dislike about Microsoft Entra ID?** One of the bigger issues with Entra ID that I have had is self-inflicted. Conditional Access is incredibly powerful, but too many policies can cause overlapping issues and eventually you have a spiderweb of policy that is difficult to reason through and untangle. In addition, I've found that licensing between tiers can be confusing when trying to determine which identity protections are available without additional purchases. There isn't too much off the top of my head, potentially better tooling around policy versioning and one-click rollbacks with Conditional Access would be useful. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID to centralize and manage user identities, solving identity sprawl. With it, I federate identities and control tool access, benefiting from Conditional Access for adaptive security and support for standards like SAML and OAuth to ease integration, all while scaling without operational overhead. ### 31. Centralized Identity Management with Strong Security and Hybrid AD Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jyoti M. | Senior Executive Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Microsoft Entra ID?** It provide centralized identity and access management solution for users. It has lots of good security features like - MFA . conditional access also it provide hybrid management for on-premises AD users. **What do you dislike about Microsoft Entra ID?** The setup and configuration is complex and need more extra configuration for old PCs. **What problems is Microsoft Entra ID solving and how is that benefiting you?** It provide best security features for client users like - SSO , MFA and It manage SaaS application and also it can manage external users and On-premises users. ### 32. MS Entra: Strong Security with an Easy Single Sign-On Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Mandla N. | IT manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Microsoft Entra ID?** It like how MS Entra combines strong security with a very easy user experience through single-on and conditional access.It also allows secure access to applications while integrating with MS ecosystem **What do you dislike about Microsoft Entra ID?** The licensing can be very confusing, and this is a bit complex to configure **What problems is Microsoft Entra ID solving and how is that benefiting you?** MS Entra solves problems of secure access management by centralizing authentication and user lifecycle control across the environment. This makes access safer and simpler. ### 33. Strong Conditional Access and Seamless Microsoft Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh K. | Network Security Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Microsoft Entra ID?** Strong conditional access controls. Excellent MFA and passwordless options. Seamless integration across the Microsoft ecosystem. Solid identity protection with risk-based access policies. Helpful device-based access control. Cloud-first and highly available overall. **What do you dislike about Microsoft Entra ID?** Licensing is complex and can get expensive. The logs are powerful and offer a lot of capability, but they aren’t simple to work with, especially if you’re just trying to get started or do something straightforward. **What problems is Microsoft Entra ID solving and how is that benefiting you?** 1. Identity sprawl and password fatigue. 2. Account compromise and phishing attacks. 3. Conditional Access that uses signals such as user risk, device compliance, and location. 4. Detailed sign-in and audit logs. ### 34. Strong Security, Seamless SSO, Complex Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Aishwarya R. | Senior Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Microsoft Entra ID?** I like the strong security features of Microsoft Entra ID, along with the seamless single sign-on experience. The integration with the Microsoft ecosystem is also a big plus for me, as it works well with other tools like Intune and Defender. **What do you dislike about Microsoft Entra ID?** I find the complexity of configuration to be a bit challenging. The licensing complexity is also something I don't like. Additionally, reporting and log analysis could be improved. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID offers single sign-on and multifactor authentication, securing user identities and controlling access seamlessly. The integration with the ecosystem enhances security, and conditional access policies improve management across environments. ### 35. Microsoft Entra ID Improved Our Security, but Setup and Cost Were Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Nithish C. | Aws Cloud Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Microsoft Entra ID?** In our organisation we had a scenario where few users were accessing applications from outside network without proper VPN. Earlier it was very hard to track and control this. After moving to Microsoft Entra ID, conditional access made it much easier. We blocked risky sign in and enforced MFA only when users are outside trusted locations. This reduced lot of security alerts and gave us more confidence in user access. I also liked the Single Sign-On feature, because before we had multiple passwords issues, and now users just sign in once to access Outlook, Teams, SharePoint and even third-party apps. It saves time and reduced password reset tickets for our IT team. **What do you dislike about Microsoft Entra ID?** The main challenge I faced is during hybrid setup with our on-premises Active Directory. The sync setup with Azure AD Connect was not very difficult, and some group policies did not reflect properly at first. Also, the admin portal sometimes feels complicated. And also, the cost of P1/P2 licenses is higher compared to basic identity tools, so for smaller organisations it can be a bit heavy. **What problems is Microsoft Entra ID solving and how is that benefiting you?** In our organisation the main problem was managing multiple logins and controlling user access securely. People used to maintain separate passwords for different apps, which created confusion and many passwords reset requests. With Entra ID, SSO solved this issue users sign in once and get access to all apps. Another big problem was risky sign in from outside network, and conditional access with MFA helped us block unauthorized access. Overall, it improved security, reduced helpdesk tickets, and made user experience much smoother ### 36. Secure Identity Management That Integrates Seamlessly with Microsoft Ecosystems **Rating:** 5.0/5.0 stars **Reviewed by:** Fidel F. | Commercial Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Microsoft Entra ID?** My own favorite is how it ties in so naturally to the Microsoft ecosystem — from Teams and SharePoint to Outlook and Azure. With Single Sign-On (SSO), all applications can be accessed securely by users through a single sign-in, and identities can be managed by administrators from a single point. Conditional Access is probably the most helpful feature. It allows us to implement policies that vary based on location, device, or user risk. This allows us to have strong security without adding more hassle for users. Integration with Multi-Factor Authentication (MFA) is also seamless and reliable. The most significant benefits are identity management centralization, security, and scalability. It deals with hybrid environments very well — we can both on-premises and cloud identities manage. Besides, features like self-service password reset and group-based access reduce the workload for IT support. **What do you dislike about Microsoft Entra ID?** The interface and terminology can be confusing, especially for users or admins who aren’t deeply familiar with Microsoft environments. It’s not always easy to find what you’re looking for in the portal, and advanced configurations often require PowerShell or Azure knowledge. Some documentation is hard to follow or is obsolete, especially for setting up more complex integrations with third-party apps. In addition, license limitations restrict the use of valuable features if you're not on higher-tier plans (i.e., Entra ID P1 or P2). The main negatives are the complexity of the advanced features and the requirement for Microsoft-specific knowledge. It's great for Microsoft-based shops, but if you're in a mixed environment, you might need additional tools or connectors. Additionally, changes can take a while to propagate between services. **What problems is Microsoft Entra ID solving and how is that benefiting you?** It’s solving the problem of fragmented identity management across multiple apps and systems. With Entra ID, we’ve unified our user authentication, reduced reliance on manual provisioning, and enhanced security with tools like MFA and risk-based access. This saves time and improves the user experience. Entra ID enables secure access management, compliance with identity governance policy, and protection from credential-based attacks. It helps ensure business continuity through the confidence that users have always-secure and purpose-fit access — whether in the office or remote or hybrid work. It also simplifies auditing and role-based access control (RBAC). ### 37. Solid SSO, MFA & Conditional Access—Deep Microsoft 365/Azure Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Ravi Ranjan G. | Azure Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Microsoft Entra ID?** it give us solid for SSO + MFA + Conditional Access, and it’s deeply integrated with Microsoft 365/Azure. Also provide strong eco system. **What do you dislike about Microsoft Entra ID?** Identity tasks can bounce between Entra portal, Azure portal, Intune, Defender. Conditional Access is powerful, but when something breaks, the “why” isn’t always obvious. Sign-in logs help, but you can still spend time correlating policies, device state, token claims, and session controls. **What problems is Microsoft Entra ID solving and how is that benefiting you?** SSO, It provide strong Security than password, Centralized access control, External collaboration (B2B)Identtity for modern endpoint ### 38. Centralized ID Management and Seamless Microsoft Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Gayan F. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** Centralised ID management, Security features and Seamless integration with Microsoft services **What do you dislike about Microsoft Entra ID?** This software can be a bit complicated for beginners, and the extra features come at a high cost. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Simplified IT management and enhanced security with features like MFA and conditional access. ### 39. Smooth, Easy Initial Setup Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Microsoft Entra ID?** The ease of access during the initial setup was really good to see. With other platforms, the process can feel tedious and drawn out. **What do you dislike about Microsoft Entra ID?** Many user features and policies at times seemed complex to configure and manage. **What problems is Microsoft Entra ID solving and how is that benefiting you?** For us it mostly helped in authentication of usage for azure based VM's and containers. ### 40. Centralized Identity Management with Seamless SSO and Powerful Conditional Access **Rating:** 4.5/5.0 stars **Reviewed by:** BHARAT SINGH B. | Business Analyst, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Microsoft Entra ID?** Centralized identity management with seamless SSO and robust Conditional Access, striking a strong balance between security and a smooth user experience. **What do you dislike about Microsoft Entra ID?** Some of the more advanced security features require higher-tier licenses, and the configuration process can feel complex for new administrators. **What problems is Microsoft Entra ID solving and how is that benefiting you?** It addresses secure identity management and access control at scale, strengthening security, cutting down on administrative effort, and enabling seamless access to applications. ### 41. Effortless Global Identity Management with Lightning-Fast Access Control **Rating:** 4.5/5.0 stars **Reviewed by:** Dave C. | Senior Technical Operations Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** Easy management of identities across global enterprise business, leverage speed of the cloud for quick access control and permission management. **What do you dislike about Microsoft Entra ID?** Could be clearer on how to configure certain aspects, MFA and conditional access can be complex and difficult to troubleshoot. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Management of users, groups, permission, identity security and device management for large business in many countries globally. ### 42. Effortless One-Click Access to 5000+ Apps **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** Provides users with a one click access to all Microsoft Office 365 apps and over 5000 SaaS applications, thereby reducing the inconvenience of multiple logins within an organization **What do you dislike about Microsoft Entra ID?** Set up rules for conditional access and risk based policies can be very powerful but very complex at the same time, where a single misconfiguration can trigger false positives, blocked access or even security blind spots, making monitoring more difficult **What problems is Microsoft Entra ID solving and how is that benefiting you?** It is very easy to implement unified management across all pure cloud or hybrid environments, giving a developer friendly platform for use as well ### 43. Seamless Security Integration for Mobile Apps and Websites **Rating:** 5.0/5.0 stars **Reviewed by:** Maynor C. | Subgerente de Desarrollo, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** Excellent way to integrate security into mobile applications and websites. **What do you dislike about Microsoft Entra ID?** It could be more user-friendly when scaling to new versions. **What problems is Microsoft Entra ID solving and how is that benefiting you?** By reducing code when programming a new mobile application or website, the programming team can focus on the specific development of functionalities. ### 44. Powerful Sign-In Audit Logs, But a Confusing, Buggy UI **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Microsoft Entra ID?** It can be a powerful tool for checking audit logs for sign-ins **What do you dislike about Microsoft Entra ID?** The UI is very confusing and buggy; a lot of features do not work properly. **What problems is Microsoft Entra ID solving and how is that benefiting you?** User management and audit logs ### 45. incomplete product with frustrating user and admin experiences all around **Rating:** 0.0/5.0 stars **Reviewed by:** Chris W. | Coo, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Microsoft Entra ID?** The interface is reasonable for administration given what limited cability the product has. **What do you dislike about Microsoft Entra ID?** There is a great deal to dislike. External Authentication Mechanisms doesn't support primary factors so MSFT forces me to try and go Passwordless "their way" -their implimentation of passkeys is not appropriate for enterprise use, it appears more consumer oriented. SAML integration is done through "federation" which is not granular the way Okta and every other SAML SSO is. In general the product is painful to set up, use and maintain. I haven't even started on the "hybrid" aspects with on Prem AD. It's like a sequel to a bad horror movie. **What problems is Microsoft Entra ID solving and how is that benefiting you?** it satisfies our SSO requirements and allows us to integrate our cloud apps into SSO. It also serves as IAM although is a complete and utter mess to manage and maintain. Conditional Access is a recipie for spaghetti policy and job security for adminstrators who thrive off of uncessesarry complexity. ### 46. Secure Login Management Across All Our Platforms **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Microsoft Entra ID?** Great for secure login management across all our platforms. **What do you dislike about Microsoft Entra ID?** The downside is that I found it complex to configure. You really need to make sure it’s properly tweaked through policy design so it doesn’t end up locking users out. **What problems is Microsoft Entra ID solving and how is that benefiting you?** It’s simple for all employees to use for daily logins, and Regional Managers benefit from secure, role-based access to systems. ### 47. Powerful Directory and Identity Management **Rating:** 4.0/5.0 stars **Reviewed by:** Chris R. | Tech Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Microsoft Entra ID?** Easy to setup, well supported and integrates to almost anything. **What do you dislike about Microsoft Entra ID?** Complex, can be daunting if first time using EntraID, Azure or Active Directory. No easy path to move from onprem or Hybrid into full online. **What problems is Microsoft Entra ID solving and how is that benefiting you?** My workplace has strict compliance, EntraID is a pre approved tool that ticks all the boxes for user and identity management in one package and has strong windows integration. ### 48. Efficient user management and seamless access to cloud resources **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Microsoft Entra ID?** I like that Microsoft Azure Active Directory offers robust identity and access management capabilities, ensuring secure authentication and authorization for cloud resources. It also integrates well with other Microsoft services, providing a seamless experience for users and administrators. **What do you dislike about Microsoft Entra ID?** One aspect I dislike about Microsoft Azure Active Directory is the complexity of its configuration and setup, which can be overwhelming for newcomers. Additionally, some advanced features and functionalities may require additional licenses or subscriptions, which can add to the overall cost. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Azure Active Directory solves the problem of managing user identities and access to various cloud resources, providing a centralized and secure identity management solution. This benefits me by streamlining user management processes, improving security through robust authentication and authorization mechanisms, and enabling seamless access to Azure services and other integrated applications. ### 49. Cloud based multi tenant IAM service to provide single sign-on. **Rating:** 5.0/5.0 stars **Reviewed by:** Mohini S. | Data Scientist, Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Microsoft Entra ID?** Microsoft Azure Active Directory enables users to sign up for numerous services like Azure container service, SQL databases and Azure Machine Learning and access them with a single set of credentials on the cloud. Users don't have to manage multiple login passwords for accessing resources. Microsoft AAD can be used for smart lockout, banned list of passwords and self-reset for passwords. It can manage external identities and provide custom access to resources based on the requirement. It can be used to control identities and access devices. **What do you dislike about Microsoft Entra ID?** Microsoft AAD can be a little bit tedious to configure and needs specialisation. The service offers excellent security and enables compliance but is not suited for a small organisation given the price attached to it, as most of the essential features are provided in Premium P2. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Azure Active Directory is an excellent identity management tool which saves us the hassle of keeping multiple login credentials and enhances security compliance as users don't have to maintain various logins. It is more accessible from the administrator's point of view as it enables conditional access to internal and external resources based on requirements. No other authentication system is required as it can provide a single sign-on service. The hybrid identity support enables users to access both on-premise and cloud infrastructure. ### 50. Microsoft Azure Active Directory (AAD) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Microsoft Entra ID?** Microsoft Azure Active Directory (AAD) is a cloud-based identity and access management (IAM) solution that provides a range of benefits for organizations. One of the primary advantages of using AAD is its ability to provide centralized management of user identities and access to resources across multiple applications and services. This can significantly simplify administration and improve security by enabling organizations to manage access to resources based on user roles, groups, and policies. Another key benefit of AAD is its support for single sign-on (SSO), which enables users to access multiple applications and services with a single set of credentials. This can help improve productivity by reducing the need for users to remember multiple passwords and login information for different systems. Additionally, AAD provides built-in support for multi-factor authentication (MFA) to provide an extra layer of security. **What do you dislike about Microsoft Entra ID?** There are also some potential drawbacks to consider when using AAD. One potential issue is that the cloud-based nature of the service means that organizations must rely on Microsoft to provide and maintain the infrastructure and security for the service. This can create some concerns around data privacy and security, particularly for organizations that handle sensitive or confidential data. Another potential issue is that some learning curve or administrative overhead may be involved in configuring and managing AAD. Organizations may need to invest in training or hire additional personnel to manage the service effectively. Additionally, there may be some limitations or constraints on the types of applications and services that can be integrated with AAD, which could impact compatibility with existing systems and workflows. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Single sign-on (SSO): AAD enables users to access multiple cloud-based applications and services with a single set of credentials, improving productivity and reducing the need for users to remember multiple passwords. User and access management: AAD provides centralized management of user identities and access to resources across multiple applications and services, allowing organizations to manage access based on user roles, groups, and policies. Multi-factor authentication (MFA): AAD supports MFA to provide an extra layer of security beyond passwords, reducing the risk of unauthorized access to sensitive data and resources. Federation: AAD supports federation with other identity providers, allowing organizations to integrate with external partners or customers while maintaining control over user identities and access. Application integration: AAD provides a range of tools and APIs for integrating with cloud-based applications and services, making it easier for organizations to manage user access and authentication across different systems. ## Microsoft Entra ID Discussions - [What is Microsoft Azure Active Directory used for?](https://www.g2.com/discussions/what-is-microsoft-azure-active-directory-used-for) - 1 comment, 1 upvote - [Which is better Google Authenticator or Microsoft authenticator?](https://www.g2.com/discussions/which-is-better-google-authenticator-or-microsoft-authenticator) - 3 comments, 1 upvote - [chance for more training?](https://www.g2.com/discussions/chance-for-more-training) - 1 comment, 1 upvote - [Do I neeed Azure AD Premium license for every user?](https://www.g2.com/discussions/do-i-neeed-azure-ad-premium-license-for-every-user) - 1 comment, 1 upvote - [What is the best way to learn Azure Active Directory in advance?](https://www.g2.com/discussions/what-is-the-best-way-to-learn-azure-active-directory-in-advance) - 1 comment, 1 upvote - [View Microsoft Entra ID pricing details and edition comparison](https://www.g2.com/products/microsoft-entra-id/reviews?filters%5Bsentiment_snippet%5D=1214005&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+18%3A55%3A11+-0500&secure%5Bsession_id%5D=d7fa4635-512d-4065-a0c8-ef07fbea9287&secure%5Btoken%5D=4749a1c9dabb784c1e3964d4eb068215c98d3e65dd517f4b0cdb9af0a8a8773e&format=llm_user) ## Microsoft Entra ID Integrations - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Adobe Analytics](https://www.g2.com/products/adobe-analytics/reviews) - [AWS Identity and Access Management (IAM)](https://www.g2.com/products/aws-identity-and-access-management-iam/reviews) - [Azure Kubernetes Service (AKS)](https://www.g2.com/products/azure-kubernetes-service-aks/reviews) - [Azure Pipelines](https://www.g2.com/products/azure-pipelines/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Azure SQL Database](https://www.g2.com/products/azure-sql-database/reviews) - [Barracuda Incident Response](https://www.g2.com/products/barracuda-incident-response/reviews) - [BeyondTrust Password Safe](https://www.g2.com/products/beyondtrust-password-safe/reviews) - [Blackboard](https://www.g2.com/products/blackboard/reviews) - [BlackLine Financial Close Management](https://www.g2.com/products/blackline-blackline-financial-close-management/reviews) - [Bonusly](https://www.g2.com/products/bonusly-bonusly/reviews) - [CCH Axcess™ Tax](https://www.g2.com/products/cch-axcess-tax/reviews) - [CheckPoint](https://www.g2.com/products/checkpoint/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews) - [Commvault Cloud](https://www.g2.com/products/commvault-cloud/reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) - [ConnectWise ITBoost](https://www.g2.com/products/connectwise-itboost/reviews) - 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[ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) - [Medius](https://www.g2.com/products/medius/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Miro](https://www.g2.com/products/miro/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [Nutanix AHV](https://www.g2.com/products/nutanix-nutanix-ahv/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OpManager Nexus](https://www.g2.com/products/opmanager-nexus/reviews) - [Portnox](https://www.g2.com/products/portnox/reviews) - [Relativity](https://www.g2.com/products/relativity/reviews) - [RT Reporting](https://www.g2.com/products/rt-reporting/reviews) - [SailPoint](https://www.g2.com/products/sailpoint/reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - [Script](https://www.g2.com/products/script/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [ShareGate](https://www.g2.com/products/sharegate/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Sophos Email](https://www.g2.com/products/sophos-email/reviews) - [Sophos Firewall](https://www.g2.com/products/sophos-firewall/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Tanium](https://www.g2.com/products/tanium/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Wasabi Object Storage](https://www.g2.com/products/wasabi-object-storage/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Yardi Aspire](https://www.g2.com/products/yardi-aspire/reviews) - [Yardi RENTCafe](https://www.g2.com/products/yardi-rentcafe/reviews) ## Microsoft Entra ID Features **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis **Additional Functionality** - Generative AI - AI Copilot - Access Controls/Permissions - Active Directory Integration - Multiple User Accounts - Data Verification - Access Management - Activity Dashboard - Secure Data Storage - Data Security - Biometrics - HIPAA Compliant - SSL Security - Alerts/Notifications - API - Data Synchronization - Secure Login - Policy Management - User Management - Real-Time Data - Password Management - Self Service Portal - Reporting/Analytics - Employee Onboarding - Activity Tracking - Audit Trail - Compliance Management - Credential Management - Third-Party Integrations - Workflow Management **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) - Two-Factor Authentication - Authentication **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows - Compliance Management - Audit Management - Workflow Management - Template Management - Application Management - Password Management - Access Management **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication - Knowledge-Based Authentication - Two-Factor Authentication - Mobile Authentication **Access Control** - Directory Listing Management - Access Termination - Remote Access - Partner Access - Reviews Management - Advertising Management - SEO Management **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests - Configurable Workflow - User Management - User Session Management - Password Management - Workflow Management - Policy Management - Access Management - Endpoint Management **Functionality** - FIDO2-compliant - Works with hardware security keys - Multiple authentication methods - Offline or no-phone solution **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication - Two-Factor Authentication **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Functionality** - Multi-Device Sync - Backup **Administration** - Smart/Automated Provisioning - Policy Management - On-premise identity repositories supported - Ease of Connecting Applications **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Password Vault - Centralized management - Role-based security - Live notifications - Hide passwords - Temporary, time-limited privilege - Compliance Management - Remote Monitoring & Management - Credential Management - Incident Management - Alerts/Notifications - Real-Time Notifications - Network Security - Multi-Factor Authentication ** Type** - On-premises solution - Cloud-solution **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration - Single Sign On **Governance** - Identifies and Alerts for Threats - Compliance Audits **Functionality** - SSO - Multi-Factor Authentication - Supports Required Authentication systems **Monitoring** - Audit Logging - Activity Logging - Anomaly Detection ** Reporting** - Activity Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export - Ad hoc Reporting - Role-Based Permissions - Real-Time Reporting **Implementation** - Easy Setup - Mobile SDK - Web SDK **Additional Functionality** - Credential Management - Active Directory Integration - Activity Dashboard - Remote Access/Control - Compliance Management - Audit Management - Social Sign On - Secure Login - Real-Time Monitoring - API - Access Management - Third-Party Integrations - Event Logs - Role-Based Permissions - Policy Management - Reporting & Statistics - Fraud Detection - Access Controls/Permissions - Member Accounts - Real-Time Notifications - AI Copilot - Generative AI - Customizable Branding - Alerts/Notifications - Secure Data Storage - Single Sign On - Real-Time Analytics - Data Verification - Biometrics - Multiple User Accounts - Workflow Management - Activity Tracking - User Management - Risk Alerts - Self Service Portal - Password Management - Push Notifications - Access Control - Email Alerts - Data Security - Reporting/Analytics - Knowledge Base Management - Monitoring - Multiple Authentication Methods **Additional Functionality** - Generative AI - Profile Change Approvals - AI Copilot - Search/Filter - Payment Processing - Profile Visibility Controls - Profile Templates - Layout & Design - Customer Portal **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Administration** - Reporting - Mobile App - Ease of set up for target systems - APIs **Reporting** - Audit log - Reporting - Event Logs **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Additional Functionality** - Role-Based Permissions - Audit Trail - Approval Process Control - Security Auditing - Activity Tracking - Data Verification - Reporting/Analytics - Activity Dashboard - Secure Data Storage - Third-Party Integrations - Access Controls/Permissions - HIPAA Compliant - Behavioral Analytics - Application Access Control - Multiple User Accounts - PCI Compliance - API - User Activity Monitoring - Device Auto Discovery - Generative AI - Network Monitoring - AI Copilot - Real-Time Monitoring - Threat Intelligence **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management - Member Accounts - User Management - Multiple User Accounts **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis ## Top Microsoft Entra ID Alternatives - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,932 reviews) - [CyberArk Workforce Identity](https://www.g2.com/products/cyberark-workforce-identity/reviews) - 4.5/5.0 (126 reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - 4.4/5.0 (274 reviews)