[ Microso... Reviews ](https://www.g2.com/products/microsoft-entra-external-id/reviews) [ Microso... Reviews ](https://www.g2.com/products/microsoft-entra-external-id/reviews) # Microsoft Entra External ID Features ##### ## Functionality (7) Self-registration and self-service Enables a seamless customer experience with self-registration and self-service functions, including account creation and preference management. Authentication Verifies user identity with authentication, which may include multiple multi-factor authentication methods. Scalability Scales to support growing a customer base. Consent and preference management Captures and manages a customer's consent and preferences to comply with data privacy laws such as GDPR and CCPA. Social login Offers users the option to sign in with social media accounts. Customer data linking Integrates with directories or other data stores that house customer data to create a complete view of a customer. Access Management Control and manage access to company resources Show More ##### ## AI Authentication Risk Management - Customer Identity and Access Management (CIAM) (5) Adaptive MFA Possesses AI-driven triggers to determine when to require MFA or stronger authentication rather than always requiring it. Anomaly Detection Builds profiles of known devices/environments per user and flags deviations such as new devices, new networks, and/or suspicious locations as higher risk. Fraudulent Login Detection Spot fraudulent behavior, such as account takeover attempts, credential stuffing, bots, and brute force attacks through the use of AI. Adaptive Authentication Policies Uses machine learning to analyze past authentication events and suggest optimizations to security policies (e.g. thresholds, triggers) or to adjust rules over time. Risk-Based Authentication Leverages AI to assign a risk score to a login attempt based on context, device, IP, historical patterns to dynamically decide whether to prompt for MFA, additional challenges, or allow seamless login. Show More ##### ## AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM) (2) Behavioral Biometric Analysis Monitors behavioral signals including typing patterns, mouse movement, and/or touch/swipe dynamics to verify user identity either at login or continuously after login. Liveness Detection Uses computer vision, facial recognition, or other biometrics during onboarding or at risk events, with AI-based liveness checks to prevent spoofing or replay attacks. Show More ##### ## AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM) (2) Account Recovery Assistants Generates dynamic prompts to guide users through account recovery workflows. Constraint Enforcement Implements artificial intelligence to filter, rewrite, or block prompts that attempt to access unauthorized data, escalate privileges improperly, exploit system weaknesses, or otherwise re-provision customer access permissions. Show More ##### ## Additional Functionality (14) Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Access Certification Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Behavioral Analytics Track and analyse user behavior within a system or network Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Generative AI Use AI to generate content in the form of text, images, videos, etc. Multiple Authentication Methods Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics User Provisioning Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Data Security Protect sensitive data for digital privacy Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Single Sign On Allow users to access multiple services after entering their login credentials once Automatic User/Device Recognition The system can automatically recognize a user and/or device Unified Directory Store, modify, and track user accounts and access in a centralized directory Self-Service Access Request Enable end users to request access or request changes to their account privileges AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Show More ## Top-Rated Alternatives [ ![Auth0](https://images.g2crowd.com/uploads/product/hd_favicon/0fec6bb0060bbbce227327b73c91e2dd/auth0.svg "Auth0") Auth0 4.3/5(279) ](https://www.g2.com/products/auth0/reviews) [ ![Okta](https://images.g2crowd.com/uploads/product/hd_favicon/fc3b8f792177eb1565971fd0bb450896/okta.svg "Okta") Okta 4.5/5(1,363) ](https://www.g2.com/products/okta/reviews) [ ![Frontegg](https://images.g2crowd.com/uploads/product/hd_favicon/269d4ab686158e1a566bbed7e81650f3/frontegg.svg "Frontegg") Frontegg 4.8/5(365) ](https://www.g2.com/products/frontegg/reviews) [ View All Alternatives ](https://www.g2.com/products/microsoft-entra-external-id/competitors/alternatives) Microsoft Entra External ID Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_79afe05d7cfced3dad3f9497ab1bbc8d/auth0.png "Product Avatar Image") Auth0 4.3/5(279) [ Compare Now ](https://www.g2.com/compare/auth0-vs-microsoft-entra-external-id) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-cognito.jpg "Product Avatar Image") Amazon Cognito 4.1/5(47) [ Compare Now ](https://www.g2.com/compare/amazon-cognito-vs-microsoft-entra-external-id) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_53603b95b779fcd68c3bb76a675d7455/ping-identity.jpg "Product Avatar Image") Ping Identity 4.4/5(124) [ Compare Now ](https://www.g2.com/compare/microsoft-entra-external-id-vs-ping-identity) ##### Categories on G2 [ Customer Identity and Access Management (CIAM) ](https://www.g2.com/categories/customer-identity-and-access-management-ciam) ##### Explore More [ What civil engineering design platforms give project engineers the best mobile access for reviewing drawings and markups on site without carrying a laptop to the field? 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