--- title: Microsoft Dynamics 365 Supply Chain Management Reviews meta_title: 'Microsoft Dynamics 365 Supply Chain Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 103 reviews by the users' company size, role or industry to find out how Microsoft Dynamics 365 Supply Chain Management works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 103 scale: '5' date_modified: '2026-08-07' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Microsoft Dynamics 365 Supply Chain Management Reviews **Vendor:** Microsoft **Category:** [Mixed Mode ERP Software](https://www.g2.com/categories/mixed-mode-erp) **Average Rating:** 3.7/5.0 **Total Reviews:** 103 ## About Microsoft Dynamics 365 Supply Chain Management Microsoft Dynamics AX is the complete ERP solution for enterprises that provides a purpose-built foundation across five industries (manufacturing, distribution, retail, services, and public sector), along with comprehensive, core ERP functionality for financial, human resources and operations management. It empowers your people to anticipate and embrace change so your business can thrive. All of this is packaged in a single global solution giving you rapid time to value. ## Microsoft Dynamics 365 Supply Chain Management Pros & Cons **What users like:** - Users value the **accurate data** provided by Dynamics 365, enhancing visibility and driving informed decision-making across the supply chain. (1 reviews) - Users value the **customizability** of Microsoft Dynamics 365 Supply Chain Management for tailored insights and enhanced decision-making. (1 reviews) - Users benefit from **live insights** throughout the supply chain, facilitating faster, data-driven decisions and enhanced visibility. (1 reviews) - Users value the **real-time insights** provided by Dynamics 365, enhancing data-driven decision-making across the supply chain. (1 reviews) - Users value the **live insights across the supply chain** , enhancing data-driven decision-making and reducing product unavailability. (1 reviews) - Helpful (1 reviews) - Inventory Management (1 reviews) - Problem Solving (1 reviews) - Real-time Analytics (1 reviews) - Real-time Data (1 reviews) **What users dislike:** - Users find the **cost of specialized support** to be prohibitive, especially for smaller or rapidly growing businesses. (1 reviews) - Users find that **lacking features** in Microsoft Dynamics 365 Supply Chain Management limits functionality for smaller businesses. (1 reviews) - Users find the **lack of features** in Microsoft Dynamics 365 Supply Chain Management limits scalability for smaller businesses. (1 reviews) - Users find the **missing features** in Dynamics 365 Supply Chain Management costly and limiting for small businesses. (1 reviews) - Users find **specialized support costly** for smaller businesses, limiting features due to budget constraints during growth. (1 reviews) - Training Costs (1 reviews) ## Microsoft Dynamics 365 Supply Chain Management Reviews ### 1. Good for small companies! a bit complicated when you first get started **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** I do like how easy the interface was to use and learn given that we are already Microsoft Office users. It integrates nicely with Excel and Office 365 which is a plus. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** At first, it was definitely hard for us to implement and understand how to use it. But there is support and help given to answer any of our questions. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** We use it to integrate our Sales and invoice/purchasing to our Finance/Accounts team. ### 2. A myriad of options, but speed issues **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** I love that there are so many modules available to customize a solution for any business. There are also tons of vendors who have software that plugs into Dynamics AX, and lots more willing to create a bolt-on software. The user interface looks very similar to most Microsoft products, with a ribbon across the top of the screen containing tabs and buttons for various functions, so navigation is fairly intuitive. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** The ability to customize the solution comes at a price. The way the indexing is done on Dynamics AX means that the software is very slow -- like software loading back in the 90's slow. That is the biggest complaint I hear from users. Additionally, some of the buttons, menus, error messages, and help text is not intuitive -- to the point that new users often feel overwhelmed and experienced users tend to stick to only the functions they are familiar with, rather than experimenting to try and find new features or faster way to go about processes. **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** I believe that the newest version of Dynamics AX coming out in 2017 is supposed to be faster and much closer to the Windows 10 look. Implement the newest version as the previous version feels very out of date already. Customize as little as possible -- I believe the consensus with our business is that we overcustomized when we could have tweaked some business processes to fit with Dynamics and saved ourselves some heartache. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Dynamics AX has allowed a large number of business processes to become housed within the same software, eliminating lots of overlapping data entry that used to have to be done across various payroll and accounting systems. We are able to manage projects, inventory, accounts payable, receivables, expense management, purchasing, timecards and more within Dynamcs AX. ### 3. THe Dynamic 365 operations was preloaded on my work computer **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** I like the fact that is has a lot of safety features built in **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** I don't like how it asks you to sign into it 3 to 4 different times when you open, email, excel, word, etc **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** fix the massive logging in issues **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** how to document and communicate with the customers ### 4. Interaction with other MS products **Rating:** 3.0/5.0 stars **Reviewed by:** Ulrich (Uli) N. | Managing Partner & Business Owner, Aviation & Aerospace, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** The total control overview of all vendor related items and the immediate supply of information for each product **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** The amount of time to fill the ERP system with data **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** More direct implementation of the internet with referencing information from a certain prodyct line, include for ex. Wikipedia **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** The interaction with other affilates in other countries ### 5. Lots of Improvements could be made **Rating:** 2.5/5.0 stars **Reviewed by:** Erika S. | Executive Coordinator, Media Production, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** I like that it is a very simple looking interface. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** I don't find Microsoft AX to be a very intuitive system. I could be bias coming from a very easy to use financial system previous. But For Microsoft AX there is a lot of extra clicking about, and it's harder to go back and check details for invoices or see where in the process it is. **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Can save you time, but your company may want to talk to Microsoft representatives about what your will specifically need the software to do. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** It is good because it eliminates the need to carry around paper invoices to be signed off and delivered around the office. It also is good for looking up if an invoice has been signed off or paid or in holding. ### 6. Complicated but efficent **Rating:** 2.0/5.0 stars **Reviewed by:** Melissa R. | Founder/ Visionary Leader/ Recruitment Strategist, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2016 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** I like the ease of access available when you first log in, everything is orderly and quickly available. I feel the data entry was simple to follow. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** I dislike the pre-loaded data it made the user experience obscure and I didn't identify or see how it was going to impact my workflow or productivity. Additionally, I feel the software could come with more guidance to learn how to use it. **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Make sure you have someone to assist you with implementation and customization as its not as user friendly as I needed it to be. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** My goal was to pin down security and Microsoft Azure happens to win the reviews. ### 7. CRM - F&O **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** I like the ease of use and the ability to add on items. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** I don't like the app to utilize this on a phone **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** I am organized and able to jot in formulas. ### 8. Review on Microsoft Dynamics. Great tool and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** It is a great tool and very easy to use. It makes tracking leads a lot easier. Team work and collaboration is a lot easier **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Not all companies and clients use it so it would be best to work on marketing the product more. **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** work on promotions and making it accessible across more companies (primarily ones which are not cloud based) **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** We use it to track leads, automate field service . The sales team use it too. Collaboration is a lot easier than before ### 9. Easy to use and a great tool to have **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** This product will be your best friend if it's not already. It's so easy to use and the cost to acquire the software is much less than the value of the item! **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** It's a little tricky to use at first but once you get the hang of it, its a breeze! **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Organization, organization, organization! ### 10. Industry standard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** Of course this is what most enterprises use for their email and of course it works great and gets the works done. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** I don't like how sometimes outlook will add an incoming email to a totally different thread **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** It's the industry standard. Really can't go wrong with this product **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Able to effective communicate with staff and clients ### 11. Microsoft Dynamics CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** Customization according to our needs. Data changes easier to make. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** The time it takes to customize and program changes. There are default views that cannot be changed. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** A one stop shop for staff to keep their lists and update data changes made easier. ### 12. Microsoft Dynamics **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** The converting of the lead once it's qualified and how it creates an opportunity, account and contact. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** I don't think it's user friendly. Especially for people who are older, the system is difficult to teach unless you are somewhat tech savvy. **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Make sure to show people step by step on how to handle using it. Again, it is not user friendly, especially if you are not tech savvy. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** What are real opportunities vs ones that are sitting. The stages are more seen than the 2011 version. ### 13. excellent for data based decision making **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** You can't beat this software when you need to make data based decisions for your company **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** While it can be difficult to understand at first, the learning curve is worth it. **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Must try **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Microsoft dynamics 365 for operations has transformed how we planned and executed business ideas ### 14. Efficient but not optimised for user-friendliness **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** It is well structured and it is customisable **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** It is not very user-friendly, you need to have a manual nearby if you are not an expert user. Poor connectivity with Salesforce **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Production design and project management are well sinergized ### 15. Great program with multiple uses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** January 05, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** Currently using for inventory management and love the flexibility. This program is replacing years of spreadsheet keeping and ticket entering with ease. The options are limitless and we are excited to continue to learn more about the capabilities of this product. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** The program is not as user friendly as I hoped. It has taken a bit of practice to ensure I'm using it correctly. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** It is saving tons of time be integrating multiple platforms into one. ### 16. Clunky **Rating:** 2.0/5.0 stars **Reviewed by:** Jimmy C. | Sales Executive, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** Not a lot really. It gets the job done for storing accounts, but using it for invoicing is hard. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Hard to get reports out of tool and it doesn't sync with many third party apps **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Storing account info. ### 17. Microsoft Dynamics 365 for Operations **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** the optimization and it is very user friendly **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** sometimes get error messages but restarting does fix the problem **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** no **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Sales ### 18. Great usability **Rating:** 5.0/5.0 stars **Reviewed by:** Marissa S. | Freelance Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** User friendly, awesome platform... love it. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Crashed occasionally without saving document working on. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Ease of use ### 19. CRM Software **Rating:** 3.0/5.0 stars **Reviewed by:** Austin S. | Senior Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** How easily I can move around the platform. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Inability to open multiple screens at the same time. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Being able to keep all of my accounts in one location. ### 20. I appreciate that everything is linked **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** The combination of interface, how everything is linked, and how most programs can be accessed remotely. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Not being able to mail merge with attachments and the inability to log CRM's and merge with our CRM database has been frustrating. **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Synching with our membership database and CRM softwares (ie: logging emails) **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Recruiting, retaining, and tracking members. ### 21. Simple Review of MS Dynamics AX **Rating:** 3.5/5.0 stars **Reviewed by:** Daniel S. | Business Development, Sporting Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** Similar user interface like other MS products such as Excel/Word. Feels familiar than our products **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** I felt like this platform has way too complicated functions where it should focus on for user interface and usability. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Data gathering and organizing customer relation regardless of size of whole clientele. ### 22. Microsoft AX **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2016 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** Basic searching within released products is really easy. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** The ability to delete a record with transactions and/or inventory. This can become a nightmare. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Because of the seatch options we can find any attributes that are incorrect quickly. ### 23. Great Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** Love this as a customer service product. We used it in our call center. It allowed sales reps to have access to each customer's profile, their past orders, and any notes all at the time the customer called in. It was a great way to have a large amount of information accessible to multiple people all in one system!! **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** The software an sometimes be slow to load. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** It allows customer info to be shared between many representatives in a clean, organized matter. ### 24. a great experience all around really met my needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** it really helps with our marketing and has greatly helped our customer service **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** i tired using it for my financials but i was a bit lost when trying to figure it out **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** we are solving our marketing that was our biggest issue and the cloud has greatly helped us as well ### 25. Very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan M. | Corporate Sales, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** The ease of navigating and personalization of options **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** There is a user curve, but after a while it becomes second nature **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Have a good support team to help with the transition. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Connecting the different sales groups from around the country on one platform. ### 26. Very positive with the addition of retail **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2016 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** I really enjoy the ability to edit and manage my products within Excel. The edit in grid function is a very useful tool when editing a large amount of products. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** I know that we've had issues when using AX with Atlas. Additionally, I wish that it communicated with Office products easier. **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** AX7 looks awesome and I can't wait to see how the product works when it becomes more widely used. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Microsoft has been an incredible ERP system for our company and I am very happy with the data management point of the product. ### 27. Stay Away! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** I don't like it. It's terrible. And based in the '80s! **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Interface is awful, not intuitive, not seamless, requires re-entering the same thing over and over. Search is very specific and not flexible. Requirements for connection to main office are not legitimate for today's traveling and remote workforce. **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Write it into your contract how much support you get, and make sure you have all stakeholders at the table. Better yet, find anything else. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** None. Causing more problems. ### 28. AX review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** I like that I can create orders from Sales Center 2009 quotes and they will appear in AX **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** It is not user friendly in my opinion and it is very slow **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Do a trial first to see if it is right for all users **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Benefit is that it will tell you if you made a mistake before you place an order to eliminate any errors ### 29. Microsoft Dynamics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** East of use; organized and efficient....keeps my business organized. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Sometimes it takes too many steps to get to where I'd like to be in the system **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Organizing workflow is always difficult. I find it easy to keep on top of my follow up and service calls as well as tie in new business ### 30. Microsoft Dynamics AX 2012 **Rating:** 3.5/5.0 stars **Reviewed by:** Ahmad H. | Project Manager, Pharmaceuticals, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2016 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** Agile and user friendly , reasonably priced **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Very short on retail module resources specially when it comes to the POS and troubleshooting its problems **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Full Organization automation. Retail , supply chain, Accounting and HR ### 31. Review on Microsoft Dynamics AX **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2016 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** I liked the ability to sort out and manage information in accounts payables, accounts receivables and budgeting. It was great software for managing costs for projects. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** I did not like the work order management for this software, it was not as intuitive as its competitors. **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** I liked microsoft dynamics AX for what it was good at which was managing project budgets however I did not find it was as good at organizing and managing work orders for maintenance work. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** The software was mainly used to track project spending and to manage work orders. ### 32. Complicated but Extremely Useful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2016 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** So many things you can do with this. We use it for sales, purchasing, and accounting. Everything can flow together for each department to get the job done. It can be customized and changed accordingly. The navigation is not too bad, but it definitely takes some getting used to. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** This can be a very complicated system. For the average user, it isn't bad, but when any changes happen, the entire system can get slowed down or stop working. You really need to have a lot of energy invested into it. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** We are able to work directly with other companies, works seamlessly with many other programs. Great integration. ### 33. Slow, very slow. It's not worth it. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** I can't say anything that I like. It's slow and tedious to handle. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Everything. Slowly, you die creating fields and tables. It crashes. etc. **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** I give no recommendation **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** None ### 34. It works okay but the interface is clunky. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** It is reliable and the learning curve is not too steep **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** The interface is clunky. Things must be done in a certain order or the program has hiccups. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Having one POS and delivery system company wide. ### 35. ERP product built with user flexibility in mind **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2016 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** - AX Dynamics is an ERP product for managing enterprise resources. - One can use it along with other ERP softwares and it provides good integration capabilities - Since this is a windows based product, it is very easy to navigate - Irrespective of scale of business, its useful **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** - Ribbon interface is bit complicated (if not used before) - Considerable h/w - requires customization / modification for some features to use as per industry standard - After any change, it requires lots of efforts to ensure its working **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Nice user interface and useful ERP for order entry system **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Effective Order entry system ### 36. implementation design execuion **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2016 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** Robust platform with high level of customization to meet any business process or scale **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Platform is complex and development requires a high level of specialized developer. Without the right VAR this platform is nearly impossible to maintain **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** be prepared for intensive develoment. This is a direct competitor to heavy seasoned ERP (SAP, JD Edwards) **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Consolidated GL and financial performance reporting ### 37. Dynamics AX **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2016 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** Internationalism, integration of modules, breath of solution and flexibility **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Look there are a few minor issues around missing functionality like advanced asset maintenance or management of incoming shipments / item costings (its painful), but there are existing Dynamics AX verticals that sort these...in general very happy **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Must be fully evaluated. Bang for Buck is it way ahead of its competitors **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Real time data that is hitting the P&L immediately, with the functionality and flexibility that allows diversification and growth globally if required...all in the one solution...nice. ### 38. Great tool for Outlook integration. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2017 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** I liked the integration with Outlook so I could easily log emails. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Web interface was not great. It used a lot of popup screens. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Help document sales activity. ### 39. Microsoft CRM - WatchOut !! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2016 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** This is from Microsoft so it will be best integrated with any Microsoft products **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Need to how good the CRM will be performing when working with other applications **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Establishing better relations ship with consumers. Easy integrations with .NET and other integration tools. Easy to maintian customers. ### 40. User friendly ERP product **Rating:** 4.5/5.0 stars **Reviewed by:** John B. | Officer, Consumer Goods, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2015 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** We upgraded from an out of date ERP system that couldn't handle the growth of our company. Being a Microsoft product, the user interface is great and easy to use. It can be a powerful tool for a large or small company. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Due the fact that it can hold a lot of data and is a powerful program, it can take a while to use. If a user is not used to the ribbon user interface, it can be difficult for them to get used to. **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Investigate other solutions, but you won't find anything better. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Using Microsoft AX dynamics, as a company, we have been able to manage our growing company in far better ways than before. ### 41. AX is a Quality and User-Friendly ERP Product **Rating:** 4.0/5.0 stars **Reviewed by:** Antonio C. | Windchill Business Administrator, Consumer Goods, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2015 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** AX Dynamics is an good ERP product for managing enterprise resources. Our company uses it along with a non-Microsoft PLM system, PTC Windchill, and they work together well. It is a vast improvement over the ERP system we used before. AX Dynamics is a powerful system with many uses. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Some users find AX to be difficult or complicated to use. I have always found it user-friendly though. It can be a little slow, depending on your hardware, as it is a powerful program. **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Good and powerful product. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** We manage our enterprise resources with AX Dynamics. ### 42. Accounts Payable Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Bernie B. | Accounts Payable Manager, Food Production, Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2016 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** I like the "Ring Central" app where you can share screens. Merit using a ticket system. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** So much to learn... That I cannot figure out some processes on my own. **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Have a solid plan. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Tweaking out kinks and creating better processing in AX. ### 43. Dynamics AX user since 2008 **Rating:** 4.0/5.0 stars **Reviewed by:** Shannon S. | System Administrator, Music, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2015 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** Since this is a windows based product, it is very easy to navigate **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** We have had to do a lot of custom programming of reports and forms in order to get the product to perform as needed **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** We are using AX to greatly reduce our inventory on hand as well as forecasting and master planning. It has taken a lot of work with an outside consulting firm as well as custom programming with an IT company to get it to function the way we need it to. It works very well for order entry and accounting. It needs a little more work for production planning in a manufacturing environment. ### 44. Enterprise, engage **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2016 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** For our business, no shortages of things we can accomplish with AX. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** The problem ERP systems have is useability. While you can get trainings and consultants to help, it would be nice to have more of UI that would be self explaining when you get all setup **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Be sure you need all this power before investing in it. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Centralizing processes was a challenge but with AX we are able to accomplish most of that. ### 45. Microsoft Dynamics AX 2009 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2015 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** Complete solution for our direct to consumer business that is cost effective. We worked with Junction Solutions as a support and install vendor so the Microsoft acquisition of Junction is a bonus for us as well. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Our business required several modifications before we could use it (a key area was financial reporting among others). It looks like the next versions of Dynamics AX have improved so we are able to discontinue many mods. **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Very good if you are already a heavy Microsoft business. Good system for order processing and manangment. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Complete order entry system that interfaces well with our external web site. More efficient order entry process coupled with better inventory mgmt and control. ### 46. Dynamics AX 2012 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2015 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** Large range of functionalities, user friendly, escalability, easy to customize **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Slowness sometimes, standard bugs in newly released versiones that take some time to get fixed **Recommendations to others considering Microsoft Dynamics 365 Supply Chain Management:** Great product and all Microsoft support in the back. Take into account your needs. When planning to move into another software like Dynamics AX explore the standard functionality and even there are always possibilities to customize it's better to stick to the standard functionality. Don't try to just copy and paste your old system into AX. Understand how the system works and as much as possible adapt yourself to AX. The customer team, key users and a proper training before the GO Live are key factors for a successful implementation. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** I work in an IT company in the support department so basically take care of users ### 47. Fully customizable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2015 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** The rapid development environment which is now moving over to VS. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** The system can be slow in places but this is usually due to hardware falling below the recommended levels. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** We're able to improve efficiency throughout the business as the whole application is fully customizable. ### 48. AX Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2015 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** - It offers most features an organisation would need in one solution - AX - Ease of implementing and customisation - Shorter implementation lead times when compared other ERP giants **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** - New versions are released before their time and hence are always full of bugs **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** - Replacing multiple disparate systems to one integrated solution - AX for a client - Benefits will be realised in effective data management and savings in terms of maintaining just one system, getting rid of duplication of work etc. ### 49. Microsoft Dynamics AX is an Excellent Choice for mid-sized companies... **Rating:** 5.0/5.0 stars **Reviewed by:** Hugh L. | Chief Global Data and Integration Lead, Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2015 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** Ease of implementation approaches. Microsoft Corporation backing. Great mid-sized company management. **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** Product lacks the global capabilities of its competitors. Especially around international and global entities. **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Global Regulatory, Statutory,, GxP/Validated Environments and other Business Critical Processes and Systems. ### 50. Implementation and support **Rating:** 5.0/5.0 stars **Reviewed by:** Hakim F. | Technical Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2015 **What do you like best about Microsoft Dynamics 365 Supply Chain Management?** Easy drag and drop development as well as the ability to create multiple financial dimensions **What do you dislike about Microsoft Dynamics 365 Supply Chain Management?** I enjoy using the features in the application and have not come across any feature I can say I dislike **What problems is Microsoft Dynamics 365 Supply Chain Management solving and how is that benefiting you?** Finance ## Microsoft Dynamics 365 Supply Chain Management Discussions - [What advice do you have for others considering Microsoft Dynamics 365 Supply Chain Management for logistics operations?](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-microsoft-dynamics-365-supply-chain-management-for-logistics-operations) - [What is Microsoft Dynamics 365 Supply Chain Management used for?](https://www.g2.com/discussions/what-is-microsoft-dynamics-365-supply-chain-management-used-for) - [View Microsoft Dynamics 365 Supply Chain Management pricing details and edition comparison](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+05%3A50%3A13+-0500&secure%5Bsession_id%5D=72a79d61-029c-46ee-bbab-49d2c5cdf312&secure%5Btoken%5D=a07ccc1b324cd6785b392da4ca3a0a9e0b0ef572719baf75b67e3a7738c5b330&format=llm_user) ## Microsoft Dynamics 365 Supply Chain Management Features **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Settlements - Payment Methods **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods - Business Process Automation - Sales Automation - Marketing Automation **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Agentic AI - Accounting & Finance** - Autonomous Task Execution **AI Assistant - Accounting** - AI Accounting Assistant **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations - Shelf Life - Traceability - Hazardous Materials **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Lean Management - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Inventory Management - Support Ticket Management - Calendar Management - Financial Management - Client Management - Workflow Management - Time Off Management - Training Management - Employee Management - Vendor Management - Supply Chain Management - Payroll Management - Compliance Management - Document Management - Communication Management - Warehouse Management - Enterprise Asset Management - Sales Management - Project Management - Distribution Management - Marketing Management - Resource Scheduling **Logistics** - Cross Docking - Receiving - Pick & Pack **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders - Invoice Processing - Purchase Order Management - ACH Payment Processing - Electronic Payments - Electronic Payments - Credit Card Processing **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration - HR Management - Task Management - Customizable Fields - Purchase Order Management **Analytics** - Error Tracking - Procurement analytics - Order Tracking - Warranty Tracking - Serial Number Tracking - Inventory Tracking **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs - Productivity Tools - Real-Time Data - Collaboration Tools - Data Analysis Tools **Inventory Management** - Customer Portal - Cycle Counting **Additional Functionality** - Batch Processing - Supplier Management - Shipping Management - Order Management - Supply Chain Management - 3PL Management - Workflow Management - Generative AI - Mobile Access - Customizable Fields - Financial Management - AI Copilot - Accounting - Inventory Optimization - Dock Management - Labor Management - Picking & Routing - Kitting - Real-Time Monitoring - Space Management - Reporting & Statistics - Yard Management - Compliance Management - Inventory Management - Multi-Channel Management - Returns Management - Shipping Labels - Ordering Automation - Barcoding/RFID **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense - Cost Tracking - Time Tracking - Status Tracking - Budget Tracking **Manufacturing** - MRP - Formulas & Recipes - MPS - Shop Floor - WIP - Work Orders - Co-Products & By-Products - Batch Management **Discrete Manufacturing** - MRP - MPS - Shop Floor - WIP - Work Orders - BOM **Manufacturing** - WIP - Work Orders - MRP - BOM - MPS - Shop Floor **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options - Manufacturing Planning **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards - Financial Reporting - Activity Dashboard **Quality Management** - Inspections - Rework - Waste - Defects - Recalls - Compliance - Customer Requirements **Process Manufacturing ** - Co-Products & By-Products - Batch Management **Quality Management** - Inspections - Rework - Waste - Defects **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability - Mobile Access **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation - Mobile Access **Distribution** - Picking & Packing - Custom Packing - Labelling - Shipping - Tracking **ETO Manufacturing** - Product Configuration - Concurrent Engineering **Distribution** - Picking & Packing - Shipping - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications - Collaboration Tools - Third-Party Integrations - Accounting Integration - Third-Party Integrations **HR** - Payroll - Workforce Management - Time & Attendance **Quality Management** - Waste - Defects **HR** - Payroll - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration - Activity Dashboard **Service** - Field Service - Maintenance **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Generative AI ** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing - Customer Database - Activity Dashboard - Transaction History - Budget Tracking - Cost Tracking - Alerts/Notifications - Status Tracking - Demand Forecasting - Customer History - Serial Number Tracking - Status Tracking - Third-Party Integrations - Demand Forecasting - Activity Dashboard - Alerts/Notifications **Distribution** - Picking & Packing - Shipping - Tracking **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Agentic AI - Process ERP** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Discrete ERP** - Cross-system Integration - Natural Language Interaction - Decision Making **Additional Functionality** - Data Import/Export - Reminders - AI Copilot - Performance Metrics - Accounting - Billing & Invoicing - Point of Sale (POS) - Quotes/Estimates - Customizable Templates - Reporting & Statistics - Customizable Branding - Drag & Drop - Access Controls/Permissions - CRM - Integrated Business Operations - Multi-Location - Bills of Material - Reporting/Analytics - Customizable Reports - Visual Analytics - Business Intelligence **HR** - Payroll - Workforce Management - Time & Attendance **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Generative AI** - AI Text Generation - AI Text Summarization **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **Agentic AI - Mixed Mode ERP** - Adaptive Learning - Proactive Assistance - Decision Making **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics - Receipt Management - Workflow Management - Payroll Management - Sales Tax Management - Audit Management - Tax Management - Fixed Asset Management - Reporting/Analytics - Order Management - Sales Order Management - Cash Flow Management - Cash Management - Real-Time Data - Vendor Management - Credit Card Processing - Financial Consolidation & Close Management - Transaction Management **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management - Compliance Management - Inventory Tracking - Inventory Management - Financial Management - Activity Tracking - Document Management - Compliance Tracking - Notes Management **Agentic AI - Accounting** - Autonomous Task Execution **Additional Functionality** - Multi-Location - Generative AI - Accounts Payable - Fund Accounting - Quotes/Estimates - Approval Process Control - AI Copilot - Chart of Accounts - Project Accounting - Encryption - Accounts Receivable - Recurring/Subscription Billing - Billing & Invoicing - Reminders - Multi-Currency - Access Controls/Permissions - Income & Balance Sheet - Data Security - General Ledger - Currency Conversion - Customizable Templates - Accounting - Estimating - Reporting & Statistics - Financial Analysis - Transaction History - Expense Claims - Document Storage - SSL Security - Categorization/Grouping - Automatic Billing - Purchasing & Receiving - Customer Database - For Distributors - Bills of Material - Financial Data Protection - Inventory Control - AI/Machine Learning - Mobile App - Client Portal - For CPA Firms - Remote Access/Control - Cash Flow Analysis - Performance Metrics - Multi-Company - For Small Businesses ## Top Microsoft Dynamics 365 Supply Chain Management Alternatives - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (945 reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - 4.2/5.0 (864 reviews) - [Kinetic](https://www.g2.com/products/epicor-kinetic/reviews) - 3.9/5.0 (722 reviews)