Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"One of the handiest products I've learned to use!"
4.5/5
What do you like best about Microsoft Bookings?

It is easy to set up, the interface is simple and sleek on the customer end, and it is easy to customize. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

The one down side I can think of is the fact that it is difficult to set up rotating schedules. Review collected by and hosted on G2.com.

SC
Steven C.
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Serviceable but lacking"
2/5
What do you like best about Microsoft Bookings?

It's functional, it works for basic scheduling. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

Embedding hardly works, it doesn't give a ton of customization when sending to a custom landing page and is difficult to use with a website. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Great way to schedule and sync with your Outlook calendar!"
5/5
What do you like best about Microsoft Bookings?

Microsoft Bookings is a great way to schedule and sync with your Outlook calendar! I like that it schedules around other items on my calendar so I'm never double-booked. I like how you can have it send automatic e-mail and text reminders to the clients. You can upload your business picture and personalize it for your own business. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

It was time consuming and a bit confusing to set up the first time. A video tutorial would have been nice as there are so many different options that it can be a bit overwhelming to figure out how to use yourself for the first time. Review collected by and hosted on G2.com.

CL
Cindy L.
Director of Marketing
Mid-Market (51-1000 emp.)
"Not ready for prime time"
1/5
What do you like best about Microsoft Bookings?

The tool integrates with Outlook 365 calendars, so everyone with an E3 license can be added to the bookings tool. Once we figured out how to exclude certain user names from appearing on the list (as unbookable), we like it better. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

It's all or nothing: you can't have one or two people bookable for an event and not bookable other times. It's more suited to a business that regularly uses appointments for meetings (doctor's office, spa/salon, trainer). After setting it up, the link did not always work. Often got "bad request" errors when embedding it in a button or text link. Thus, it's too unreliable to work for us right now. Also the documentation is nonexistent. Review collected by and hosted on G2.com.

jp a.
JA
jp a.
Regional Support Manager
Small-Business (50 or fewer emp.)
"A great way to give your customers options to book you internal resources"
4.5/5
What do you like best about Microsoft Bookings?

Bookings is a very easy to use application that can help you give your customers a (responsive) website to be able to book according to your employee's schedule. It has the ability to create services and define who can give which service and use each employee's calendar to give the customers options to book that do not interfere with their already compromised activities. Other great function is that you can define the timeframes in which a customer can create a reservation and cancel it and buffer times before and after the service to have time managed to clean the space or prepare the systems. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

Although it has notifications, the system notifies the customer that reserved and the employee that is going to take on the service but you cannot define a 3rd person to be notified. This could be helpful if you create a bookings and associate it to a conference room because the room and the customer are the ones getting notified but you could need to notify a consultant, for example. Review collected by and hosted on G2.com.

Michael P.
MP
Michael P.
Manufacturer Representative
Management Consulting
Enterprise (> 1000 emp.)
"Easy to use, although someone limited in functionality"
3/5
What do you like best about Microsoft Bookings?

I use a variety of programs that require the use of Microsoft products, especially Microsoft Outlook. The Microsoft Bookings software is very compatible with Outlook and I can send appointment requests to other Outlook users. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

The biggest drawback of Microsoft Bookings is juggling between that and Google Calendar, which more people seem to use. My primary email is set up with Google (Gmail), and I find it hard to synchronize the two calendars so that I have all of my appointments in one place. Review collected by and hosted on G2.com.

william r.
WR
william r.
Computer Store owner
Small-Business (50 or fewer emp.)
"Great booking app "
4.5/5
What do you like best about Microsoft Bookings?

I use Microsoft bookings for my computer store for customers to schedule appointments. it works great. The features are pretty basic, but gets the job done. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

I would like the visuals of the app to look better. It looks cheap. I understand it is included with my office business subscription, but Microsoft could easily update the GUI to give it a more pleasing appearance. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Booking tool"
5/5
What do you like best about Microsoft Bookings?

It saves time as the customers get to choose a time and book a slot Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

Nothing so far. I think sometimes i have to go back into my calendar and open up more available time slot for stakeholders. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Microsoft Bookings"
3.5/5
What do you like best about Microsoft Bookings?

What I like most about Microsoft Bookings is that is is simple to use. I also like that Microsoft Bookings comes with Office 365 Business automatically, so you don't have to worry about paying for it or anything. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

What I dislike most about Microsoft Bookings is that not everyone knows about it and they don't know how to use it. I had to explain it to my coworkers, and although it is simple, they needed help figuring out how to use it. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"Bookings for Microsoft "
0/5
What do you like best about Microsoft Bookings?

It wasn't very hard to figure out. Very fast processor and good for booking hair appointments. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

It's not very practical for me to have in on my laptop. If I would have a tablet or if it was available on iPad, then it would be better for my business. I think if it was more user friendly and easier to organize than it would suit my needs better. However, I think for now I will stick to booking in my books. Review collected by and hosted on G2.com.