--- title: Microsoft Bookings Reviews meta\_title: 'Microsoft Bookings Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 38 reviews by the users' company size, role or industry to find out how Microsoft Bookings works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 38 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Microsoft Bookings Reviews & Product Details Microsoft Bookings is an online scheduling tool designed to simplify the process of organizing and managing appointments for businesses and their clients. Integrated within the Microsoft 365 suite, Bookings offers a user-friendly web-based interface that allows customers to book appointments at their convenience, reducing the need for back-and-forth communication. By syncing seamlessly with Outlook calendars, it ensures real-time availability updates, minimizing the risk of double bookings and scheduling conflicts. Automated email and SMS notifications keep both staff and clients informed, enhancing overall efficiency and customer satisfaction. Key Features and Functionality: - Web-Based Booking Page: Provides a customizable online platform where clients can view available times and schedule appointments directly. - Calendar Integration: Syncs with Outlook to reflect real-time availability, preventing scheduling overlaps. - Automated Notifications: Sends email and SMS reminders to reduce no-shows and keep all parties updated. - Virtual Meetings: Integrates with Microsoft Teams to facilitate online appointments, creating unique meeting links for each booking. - Customization Options: Allows businesses to tailor appointment types, set staff availability, and manage multiple booking calendars to fit diverse scheduling needs. Primary Value and Solutions Provided: Microsoft Bookings addresses the common challenges associated with appointment scheduling by offering a streamlined, automated solution that saves time and reduces administrative burdens. It empowers customers with the flexibility to book services at their convenience, leading to improved customer engagement and satisfaction. For businesses, the integration with existing Microsoft 365 tools ensures a cohesive workflow, while automated reminders and real-time calendar updates enhance operational efficiency and reduce the likelihood of missed appointments. * * * Seller [Microsoft](https://www.g2.com/sellers/microsoft) Discussions [Microsoft Bookings Community](https://www.g2.com/products/microsoft-bookings/discuss) Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 12 months [ View More Pricing Information ](https://www.g2.com/products/microsoft-bookings/pricing) ## Top-Rated Alternatives [ ![Calendly](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Calendly") Calendly 4.7/5(2,646) ](https://www.g2.com/products/calendly/reviews) [ ![Doodle](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doodle") Doodle 4.4/5(2,071) ](https://www.g2.com/products/doodle/reviews) [ ![YouCanBookMe](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "YouCanBookMe") YouCanBookMe 4.7/5(1,934) ](https://www.g2.com/products/youcanbookme/reviews) [ View All Alternatives ](https://www.g2.com/products/microsoft-bookings/competitors/alternatives) ## User Insights Average based on 38 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Microsoft Bookings Integrations (5) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkedIn Marketing Solutions ](https://www.g2.com/products/linkedin-marketing-solutions/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OWL ](https://www.g2.com/products/owl/reviews) Show More ![Andrea L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea L.") AL Andrea L. Owner Small-Business (50 or fewer emp.) 12/14/2018 "Great for small business" 5/5 What do you like best about Microsoft Bookings? Super easy to use, you don’t need to be a techy to utilize the service. Review collected by and hosted on G2.com. What do you dislike about Microsoft Bookings? As of right now, no cons. I think the only thing I would like to see is the ability to link it to LimoAnywhere Review collected by and hosted on G2.com. What problems is Microsoft Bookings solving and how is that benefiting you? we replaced iCal with Microsoft Bookings. It has removed the potential for human error on our part and has made conversions easier. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") UP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 12/13/2018 "Great concept for " on the go"" 3.5/5 What do you like best about Microsoft Bookings? I do love that there is an "app friendly version". I do love my outlook calendar when it comes to being on a PC tho.. Review collected by and hosted on G2.com. What do you dislike about Microsoft Bookings? As far as user friendly... I'm used to using an outlook calendar for everything work related. However, I do like this app form better than the outlook app. Review collected by and hosted on G2.com. What problems is Microsoft Bookings solving and how is that benefiting you? Benefits are the "on the go" ease. The app version is more user-friendly i believe than the outlook calendar. This app is easier for "quick glance" if youre an on the go person like me! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/20/2018 "Premier B2B Booking Software" 4/5 What do you like best about Microsoft Bookings? The ability to create a booking page with customers on social channels or on custom websites. Review collected by and hosted on G2.com. What do you dislike about Microsoft Bookings? The service is not cheap for businesses and not many customers are aware of the new product in the Office Suite. Review collected by and hosted on G2.com. Recommendations to others considering Microsoft Bookings: First thing is to consider the pros and cons of the product before making the jump because this service is not cheap. The next thing is to consider whether or not this product is easy to use for customers because there is a learning curve. Review collected by and hosted on G2.com. What problems is Microsoft Bookings solving and how is that benefiting you? Allowing a better synchronous system within the Microsoft Suite since everything else in the office is Microsoft. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 10/19/2018 "Bookings made easy" 4.5/5 What do you like best about Microsoft Bookings? This software is awesome. It allows me to streamline the booking process and I’ve actually been getting more booking due to how easy this software and the process is Review collected by and hosted on G2.com. What do you dislike about Microsoft Bookings? My phone moves somewhat slower with this software running; however, I alleviated this issue by assessing it for extended periods of time while on WiFi. Review collected by and hosted on G2.com. What problems is Microsoft Bookings solving and how is that benefiting you? I am now able to post customer reviews!! This has helped my business tremendously. I am a small business owner and this software has changed my life. I am able to see all of my bookings, access customer information, and make manual booking myself while in front of the customer. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Chelsea S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chelsea S.") CS Chelsea S. Program Manager, Dance Performing Arts Small-Business (50 or fewer emp.) 11/29/2018 "Microsoft Bookings for Scheduling" 3.5/5 What do you like best about Microsoft Bookings? This program is easy to setup and easy to use. Great for organizing personal and customer related engagements. Great customer support as well. Review collected by and hosted on G2.com. What do you dislike about Microsoft Bookings? Not many complaints about this program. Can be difficult for customers to access at times. Review collected by and hosted on G2.com. What problems is Microsoft Bookings solving and how is that benefiting you? Scheduling and organizing appointments. Calendar management. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Music](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Music") UM Verified User in Music Mid-Market (51-1000 emp.) 12/11/2018 "A scheduling solution that has is useful and easy" 5/5 What do you like best about Microsoft Bookings? This program has the ease for clients that want to book a service, make appointments and receive confirmations all in one place Review collected by and hosted on G2.com. What do you dislike about Microsoft Bookings? It's part ofOffice 360 Premium subscriptions. It is only accesible with internet, which is a downside for countries where it is not available or times when someone may not have the service. Review collected by and hosted on G2.com. What problems is Microsoft Bookings solving and how is that benefiting you? I use it to schedule meetings with partners and other agents, it integrates perfectly with other software that I use. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts") UA Verified User in Arts and Crafts Small-Business (50 or fewer emp.) 12/2/2018 "Keeps track of appointments" 4/5 What do you like best about Microsoft Bookings? I used this in my nail art business and it was good for keeping track of appointments. Clients actually tell me they love booking through this because it sends reminders and confirmation emails.. Review collected by and hosted on G2.com. What do you dislike about Microsoft Bookings? It's hard for some to pick up on. I also cannot figure out how to upload the data to Excel other than by manually doing so. Review collected by and hosted on G2.com. What problems is Microsoft Bookings solving and how is that benefiting you? Keeping track of appointments very easily. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 12/13/2018 "Was a little complicated but once i talked with the rep they help alot" 4/5 What do you like best about Microsoft Bookings? How efficient they were and easy to get on the ohone for help Review collected by and hosted on G2.com. What do you dislike about Microsoft Bookings? I was happy with them there is nothing I would change Review collected by and hosted on G2.com. Recommendations to others considering Microsoft Bookings: I would strongly recommend them Review collected by and hosted on G2.com. What problems is Microsoft Bookings solving and how is that benefiting you? a lot it is an easy way for my company Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 12 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/microsoft-bookings/pricing) Microsoft Bookings Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9b95c3b92b1ef692b5f69baaec6579d5/calendly.png "Product Avatar Image") Calendly Sales 4.7/5(2,646) [ Compare Now ](https://www.g2.com/compare/calendly-vs-microsoft-bookings) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e4da18cf78dbd356af3cb2b47b1c5dfa/doodle.png "Product Avatar Image") Doodle 4.4/5(2,071) [ Compare Now ](https://www.g2.com/compare/doodle-vs-microsoft-bookings) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3baed532bd23057111c743fa44caf6f6/youcanbookme.png "Product Avatar Image") YouCanBookMe 4.7/5(1,934) [ Compare Now ](https://www.g2.com/compare/microsoft-bookings-vs-youcanbookme) ##### ##### Microsoft Bookings Features Notifications Confirmations & Reminders Settings Availability Settings Blocked Time Settings Personalization Links Integrations Multi- Calendar Integration Video Conferencing [ View More Features ](https://www.g2.com/products/microsoft-bookings/features) ## Work at Microsoft? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/microsoft-bookings/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ##### Categories on G2 [Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling) ##### Explore More [What are the best IRCM platforms for customer lifecycle management and churn reduction for service providers?](https://www.g2.com/discussions/what-are-the-best-ircm-platforms-for-customer-lifecycle-management-and-churn-reduction-for-service-providers)[Is a dedicated RASP tool worth the added operational complexity for a mid-size engineering team?](https://www.g2.com/discussions/is-a-dedicated-rasp-tool-worth-the-added-operational-complexity-for-a-mid-size-engineering-team)[Which QMS software has the highest customer reviews](https://www.g2.com/discussions/which-qms-software-has-the-highest-customer-reviews-let-s-break-it-down) [Which feature management tools have real-time updates and segment targeting for confident production releases?](https://www.g2.com/discussions/which-feature-management-tools-have-real-time-updates-and-segment-targeting-for-confident-production-releases)[What platform integrates visitor management with access control systems?](https://www.g2.com/discussions/what-platform-integrates-visitor-management-with-access-control-systems)[Pros and Cons Details](https://www.g2.com/products/microsoft-bookings/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)