MM
Matthew M.
CTO
Mid-Market (51-1000 emp.)
"Top-Tier Business Suite with Seamless Integration and Global Support"
4/5
What do you like best about Microsoft?

Microsoft is one of, if not the top-tier, business software solution with products that can solve almost any business problem. It is a worldwide company with a matching support network. The different apps are seamlessly and thoroughly integrated out of the box. Review collected by and hosted on G2.com.

What do you dislike about Microsoft?

Once you understand the language of Microsoft, this gets easier; however, the learning curve is very steep, and the support is often incomplete or outdated online. Review collected by and hosted on G2.com.

JF
Joe F.
IT Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Great Features for Email & Documents, but Windows UI and Support Need Work"
3.5/5
What do you like best about Microsoft?

I'm mostly used to it and it has a lot of products or services I need such as Email, document processing. Review collected by and hosted on G2.com.

What do you dislike about Microsoft?

I don't like the interface for Windows, the cost is expensive and there is very little support. Review collected by and hosted on G2.com.

Meghan D.
MD
Meghan D.
Digital Marketing Specialist
Small-Business (50 or fewer emp.)
"Seamless Microsoft Integration Across Devices and Teams"
4/5
What do you like best about Microsoft?

What I like best about Microsoft is how seamlessly its tools integrate across platforms and teams. I am able to use all of their products across different devices. I love that I can use my OneDrive across devices. Review collected by and hosted on G2.com.

What do you dislike about Microsoft?

Sometimes it feels like Microsoft Word on desktop hasn’t evolved significantly in its core interface since the early 2000s. While its reliability and familiarity are strengths, the overall user experience can feel dated compared to more modern, streamlined document tools. Continued refinement in design, collaboration visibility, and formatting automation would enhance usability. Review collected by and hosted on G2.com.

FC
Franny C.
Author
Small-Business (50 or fewer emp.)
"Powerful Features in MS Word, Excel & PowerPoint; Teams & Outlook are overly complex"
3.5/5
What do you like best about Microsoft?

Microsoft Word, Excel, and PowerPoint are powerful and in my opinion the best to use at this time. Review collected by and hosted on G2.com.

What do you dislike about Microsoft?

Microsoft Teams and Outlook are overly complicated, with too many features hard to find. Not intuitive, and burdensome to use. Review collected by and hosted on G2.com.

Juanita  C.
JC
Juanita C.
Senior Recruiter
Mid-Market (51-1000 emp.)
"An App for Every Need"
4.5/5
What do you like best about Microsoft?

It has an app for each need a company or person may have Review collected by and hosted on G2.com.

What do you dislike about Microsoft?

Something’s it feels a bit outdated compared to other platforms that do the same Review collected by and hosted on G2.com.

Heather W.
HW
Heather W.
Property Administrator
Small-Business (50 or fewer emp.)
"Easy to Use with Helpful Microsoft Customer Service!"
4.5/5
What do you like best about Microsoft?

Easy to use, can google anything you are not sure what to do, microsoft customer service is good Review collected by and hosted on G2.com.

What do you dislike about Microsoft?

Expensive to purchase the entire office package. Review collected by and hosted on G2.com.

SG
Stacy G.
In-field Quantitative Market Researcher
Small-Business (50 or fewer emp.)
"Easy to Use Microsoft Standard I’ve Trusted Since High School"
5/5
What do you like best about Microsoft?

It's so easy to use, love all the Microsoft products, I have been a long-time user since high school, it's the standard to show kids as they move on to a computer. I trust all of their electronics. I use Microsoft every day, I love OneDrive that connects everything in Microsoft. Review collected by and hosted on G2.com.

What do you dislike about Microsoft?

Some programs are for Apple only and not microsoft. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"My Go-To Microsoft Program That Works Seamlessly with Everything"
5/5
What do you like best about Microsoft?

To be honest, this is the only program I’ve been using since I’ve had a computer. I really like the system and the way this program works. It aligns with so many programs, and they’ve also developed many other programs that work perfectly when you have the updated version. Review collected by and hosted on G2.com.

What do you dislike about Microsoft?

To this day, I haven’t found anything to dislike about Microsoft. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Seamless Microsoft Integration That Simplifies Collaboration"
5/5
What do you like best about Microsoft?

What I like best is how integrated Microsoft tools are across everyday business functions. Applications like Outlook, Excel, Word, and Teams all work together seamlessly, which makes communication, reporting, and collaboration much easier. Review collected by and hosted on G2.com.

What do you dislike about Microsoft?

One downside is that the system can feel complex at times, especially with so many tools and settings across different apps. It can also require training or experience to fully use some of the more advanced features effectively. Review collected by and hosted on G2.com.

Ali A.
AA
Ali A.
IT Manager
Small-Business (50 or fewer emp.)
"Seamless Integration and Reliability Across the Microsoft Ecosystem"
4/5
What do you like best about Microsoft?

Microsoft offers a very broad ecosystem that works well together, especially tools like Microsoft 365, Teams, and Azure. The products are reliable, widely adopted, and integrate smoothly with many third-party applications, which makes collaboration and daily work much easier across tea Review collected by and hosted on G2.com.

What do you dislike about Microsoft?

Some Microsoft products can feel overly complex, especially for new users or smaller teams. Licensing and pricing are sometimes confusing, and frequent UI or feature changes can disrupt established workflows and require additional time for users to adapt. Review collected by and hosted on G2.com.