--- title: Microsoft Reviews meta_title: 'Microsoft Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how Microsoft works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 68 scale: '5' date_modified: '2026-08-12' parent_category: name: Natural Language Processing (NLP) url: https://www.g2.com/categories/natural-language-processing-nlp --- # Microsoft Reviews **Vendor:** Microsoft **Category:** [Natural Language Processing (NLP) Platforms Software](https://www.g2.com/categories/natural-language-processing-nlp-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 68 ## About Microsoft Microsoft Reading Coach is a free, AI-powered application designed to enhance reading fluency through personalized and engaging practice sessions. It offers learners the opportunity to create unique AI-generated stories by selecting characters and settings, ensuring content is age-appropriate and moderated for quality and safety. As users read aloud, the app analyzes their fluency, identifies challenging words, and provides targeted coaching to improve pronunciation and comprehension. Integrated with Immersive Reader, Reading Coach supports diverse learning needs by allowing customization of text display, including adjustments to text size, font, and background color. Additionally, learners can choose from a curated library of leveled passages or input their own content for practice. The app also features gamified elements such as unlocking new story settings and characters, earning badges, and tracking progress through detailed reports, all aimed at motivating learners and fostering consistent reading habits. Key Features and Functionality: - AI-Generated Stories: Learners create personalized narratives by selecting characters and settings, with content moderated for quality and age appropriateness. - Real-Time Feedback: As users read aloud, the app analyzes fluency, identifies challenging words, and provides immediate coaching to improve pronunciation and comprehension. - Immersive Reader Integration: Supports diverse learning needs by allowing customization of text display, including adjustments to text size, font, and background color. - Curated Library and Custom Content: Offers a selection of leveled passages and the option for learners to input their own content for practice. - Gamified Elements: Includes features such as unlocking new story settings and characters, earning badges, and tracking progress through detailed reports to motivate learners. Primary Value and User Benefits: Reading Coach addresses the challenge of improving reading fluency by providing personalized, engaging, and consistent practice opportunities. By leveraging AI to tailor content and feedback to individual learners, it helps users overcome reading difficulties, build confidence, and develop a love for reading. The integration with Immersive Reader ensures accessibility for diverse learning needs, while the gamified elements keep learners motivated and engaged. Educators benefit from the ability to monitor student progress through detailed reports, enabling targeted support and instruction. ## Microsoft Reviews ### 1. Integrated Systems, Vast Library, and Fair Pricing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Microsoft?** I like how the systems are integrated and the vast library available for different usages. Pricing seems fair for most products. UI / UX is fairly decent. **What do you dislike about Microsoft?** Processes aren’t very straightforward, especially during setup. At times, it feels like a simple missing button or shortcut could speed things up and improve overall performance. Technical Support also isn’t 100% reliable, since it can take a long time to get a hold of someone, and finalizing tasks like setting up phone directories (and similar items) can take ages. Those steps are not very straightforward either and seem to require a lot of licensing. Overall, the processes could be much more straightforward, and there’s a lot of room for improvement in the UI/UX. **What problems is Microsoft solving and how is that benefiting you?** I use it to connect through email, Slack, Teams, SharePoint, Azure, and similar tools. ### 2. Top-Tier Business Suite with Seamless Integration and Global Support **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew M. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Microsoft?** Microsoft is one of, if not the top-tier, business software solution with products that can solve almost any business problem. It is a worldwide company with a matching support network. The different apps are seamlessly and thoroughly integrated out of the box. **What do you dislike about Microsoft?** Once you understand the language of Microsoft, this gets easier; however, the learning curve is very steep, and the support is often incomplete or outdated online. **What problems is Microsoft solving and how is that benefiting you?** Microsoft solves the problem of needing an all-in-one platform to offer to our employees and loan officers. That is more than just a benefit. It is a must-have in today's competitive mortgage market. We are a highly recruited industry where good loan officers have a lot of choices and complete freedom to move whenever they'd like. ### 3. Great Features for Email & Documents, but Windows UI and Support Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Joe F. | IT Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Microsoft?** I'm mostly used to it and it has a lot of products or services I need such as Email, document processing. **What do you dislike about Microsoft?** I don't like the interface for Windows, the cost is expensive and there is very little support. **What problems is Microsoft solving and how is that benefiting you?** I can integrate 365 as an identity provider for multiple services. ### 4. Seamless Microsoft Integration Across Devices and Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Meghan D. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Microsoft?** What I like best about Microsoft is how seamlessly its tools integrate across platforms and teams. I am able to use all of their products across different devices. I love that I can use my OneDrive across devices. **What do you dislike about Microsoft?** Sometimes it feels like Microsoft Word on desktop hasn’t evolved significantly in its core interface since the early 2000s. While its reliability and familiarity are strengths, the overall user experience can feel dated compared to more modern, streamlined document tools. Continued refinement in design, collaboration visibility, and formatting automation would enhance usability. **What problems is Microsoft solving and how is that benefiting you?** Collaborating with teams and using products across devices ### 5. Powerful Features in MS Word, Excel & PowerPoint; Teams & Outlook are overly complex **Rating:** 3.5/5.0 stars **Reviewed by:** Franny C. | Author, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2026 **What do you like best about Microsoft?** Microsoft Word, Excel, and PowerPoint are powerful and in my opinion the best to use at this time. **What do you dislike about Microsoft?** Microsoft Teams and Outlook are overly complicated, with too many features hard to find. Not intuitive, and burdensome to use. **What problems is Microsoft solving and how is that benefiting you?** I'm an author, as well as a professional freelance proofreader, and Microsoft Word is my software of choice for both writing, and marking up documents as I proofread. Microsoft Excel is extremely versatile with unlimited templates you can find and create. ### 6. Seamless Integration and Reliability Across the Microsoft Ecosystem **Rating:** 4.0/5.0 stars **Reviewed by:** Ali A. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2025 **What do you like best about Microsoft?** Microsoft offers a very broad ecosystem that works well together, especially tools like Microsoft 365, Teams, and Azure. The products are reliable, widely adopted, and integrate smoothly with many third-party applications, which makes collaboration and daily work much easier across tea **What do you dislike about Microsoft?** Some Microsoft products can feel overly complex, especially for new users or smaller teams. Licensing and pricing are sometimes confusing, and frequent UI or feature changes can disrupt established workflows and require additional time for users to adapt. **What problems is Microsoft solving and how is that benefiting you?** Microsoft helps centralize communication, collaboration, and productivity in one ecosystem. Tools like Teams, Outlook, and OneDrive reduce context switching, improve collaboration across departments, and allow teams to work efficiently both remotely and in the office. ### 7. Easy to Use, Feature-Rich, and Great Value **Rating:** 4.0/5.0 stars **Reviewed by:** Sameh H. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Microsoft?** Everything! It has great features, it’s up to date, and it’s easy to use. The pricing is great too, the UI features are spot-on, and it now comes with integrated AI. **What do you dislike about Microsoft?** It can sometimes get very close to the limit when dealing with lots of data, so this could be seen as a performance issue. **What problems is Microsoft solving and how is that benefiting you?** Analysing large amounts of data and presenting it in a format that is easy to digest. Also having a stable platform ### 8. Windows 10 Feels Familiar, But Windows 11's AI Isn't for Me **Rating:** 3.5/5.0 stars **Reviewed by:** Benjamin R. | Field Inspector, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Microsoft?** I liked Windows 7 a lot, and windows 10 was pretty similar to it. **What do you dislike about Microsoft?** I do not like windows 11, the addition of AI doesn't feel good. **What problems is Microsoft solving and how is that benefiting you?** It allows me to play my games, but soon I may be switching to Linux so that I can continue to do so. ### 9. Easy to Use and Friendly for Non-Tech Users **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Microsoft?** Microsoft is easy to use. For someone like me that's not computer literate, I appreciate Microsoft. **What do you dislike about Microsoft?** I have notice that something now (google devices) require more work **What problems is Microsoft solving and how is that benefiting you?** Microsoft has made it easier for me to create my spreadsheets and schedules. ### 10. Standardized UI and Apps Make This OS Invaluable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Microsoft?** Has been a very useful OS and has very standardized UI and applications. **What do you dislike about Microsoft?** Strong updates and patches, but lengthy and time consuming. Constant updates of UI for app suite is annoying. **What problems is Microsoft solving and how is that benefiting you?** Been a great UI and OS to use for many many years. Can't imagine switching to MacOS or Linux now. - [View Microsoft pricing details and edition comparison](https://www.g2.com/products/microsoft-2025-10-29/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+04%3A54%3A39+-0500&secure%5Bsession_id%5D=ba8bbebe-0b64-41a5-97da-b0873515353c&secure%5Btoken%5D=20e18c2a88f54b79fdf8c885ef6caa4b72fa8e21ab107fb56d1fc340c91e0373&format=llm_user) ## Microsoft Integrations - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Grammarly](https://www.g2.com/products/grammarly/reviews) - [Mendeley](https://www.g2.com/products/mendeley/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [PowerBI Tiles Pro](https://www.g2.com/products/powerbi-tiles-pro/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Microsoft Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Model Customization - Natural Language Processing (NLP) Platforms** - Domain-Specific Models - Pipeline Customization - Model Fine-Tuning - Pre-Trained Models - Third-Party Library Integration **Scalability and Performance - Natural Language Processing (NLP) Platforms** - Distributed Training - Real-Time Inference - Handling Large Datasets **Integration and Deployment - Natural Language Processing (NLP) Platforms** - CI/CD and MLOps Compatibility - API and SDK Integration - Microservices Deployment **Data Preparation and Labeling - Natural Language Processing (NLP) Platforms** - Preprocessing Tools - Weak Supervision - Data Annotation Tools **Monitoring and Maintenance - Natural Language Processing (NLP) Platforms** - Model Drift Detection - Performance Monitoring **Additional Functionality** - Topic Classification - Sentiment Analysis - AI Copilot - Data Extraction - Generative AI - Optical Character Recognition - Multi-Language - Search/Filter - Text Analysis - Part of Speech Tagging - Speech Recognition - Machine Learning ## Top Microsoft Alternatives - [IBM watsonx Orchestrate](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews) - 4.4/5.0 (370 reviews) - [Datasaur](https://www.g2.com/products/datasaur/reviews) - 4.5/5.0 (64 reviews) - [IBM Watson Natural Language Understanding](https://www.g2.com/products/ibm-watson-natural-language-understanding/reviews) - 4.2/5.0 (32 reviews)