CM

Chris M.

Small-Business (50 or fewer emp.)

8/27/2024

"MicroAccouting review"

2.5/5

What do you like best about MicroAccounting?

If a problem arises they can fix it. They always do. Review collected by and hosted on G2.com.

What do you dislike about MicroAccounting?

There are no downsides or dislikes as far as I'm concerened. And I say that honestly. Review collected by and hosted on G2.com.

Recommendations to others considering MicroAccounting:

This is my observation. They are well organized. Each team member has a specific role which compliments other team members. Consequently, their collective focus toward a project is sharper, produces efficiency, and the result is reliable customer satisfaction. Probably explains why I've been a customer of MicroAccounting for over twenty years. Review collected by and hosted on G2.com.

What problems is MicroAccounting solving and how is that benefiting you?

Software upgrade Review collected by and hosted on G2.com.

Response from Lara Brown of MicroAccounting

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Thank you for sharing your observation about our team's organization and efficiency. We are committed to providing reliable customer satisfaction and are pleased to hear about your positive experience.

GO

Verified User in Oil & Energy

Small-Business (50 or fewer emp.)

10/15/2024

"Helpful Sage Support"

4.5/5

What do you like best about MicroAccounting?

They are prompt in providing assistance and always help find a resolution to my issues. Review collected by and hosted on G2.com.

What do you dislike about MicroAccounting?

It would be nice if the cost of off-site support was built into the fees we already paid for the Sage package, which are pretty high. Or if we could buy a package that alloted us a certain amount of support hours. Review collected by and hosted on G2.com.

Response from Lara Brown of MicroAccounting

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We're glad to hear your find our support prompt and helpful in issue resolution. We appreciate your feedback on support costs, thank you for sharing your experience with us.

PO

Verified User in Oil & Energy

Small-Business (50 or fewer emp.)

9/18/2024

"Great ERP Support"

4.5/5

What do you like best about MicroAccounting?

Prompt, caring, attentive, genuine responses and interactions with our consultant, Heather. She's readily available, flexible, helpful, and patient. Review collected by and hosted on G2.com.

What do you dislike about MicroAccounting?

I get a little bit frustrated with the lack of reconciliation, journal entry and adjustment documentation. But my problem with that is probably also partly due to our lack of controls and adherence to procedures internally. Review collected by and hosted on G2.com.

Recommendations to others considering MicroAccounting:

Depending on your needs, I would consider them a great supplement, but NOT substitute, for a dedicated bookkeeper or accountant. Review collected by and hosted on G2.com.

What problems is MicroAccounting solving and how is that benefiting you?

They helped get us moved from Quickbooks to Sage, provide continuous underlying support for that database. They have also helped with monthly close procedures, reconciliations, imbalance adjusments, and other various bookkeeping tasks. Review collected by and hosted on G2.com.

Response from Lara Brown of MicroAccounting

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We're thrilled to hear that you've had a positive experience with Heather and our team. We appreciate your feedback and will take your comments about documentation into consideration for future improvements.

TC

Tom C.

Small-Business (50 or fewer emp.)

11/21/2024

"Extensive contact."

5/5

What do you like best about MicroAccounting?

Seamless integration of the Sage application. Review collected by and hosted on G2.com.

What do you dislike about MicroAccounting?

I am pretty sure that MicroAccounting can find ways to improve, however I can't think of any at the moment. Review collected by and hosted on G2.com.

Response from Lara Brown of MicroAccounting

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Thank you for your positive feedback, we appreciate your business!

CU

Casey U.

Mid-Market (51-1000 emp.)

9/8/2024

"MicroAccounting helped us implement Sage Intacct"

5/5

What do you like best about MicroAccounting?

Our MicroAccounting team is very knowledgable and quick to respond to our requests for help. Review collected by and hosted on G2.com.

What do you dislike about MicroAccounting?

There really are not any downsides to using MicroAccounting. Review collected by and hosted on G2.com.

Recommendations to others considering MicroAccounting:

We would absolutely recommend MicroAccounting as your implementation partner for Sage Intacct. Review collected by and hosted on G2.com.

What problems is MicroAccounting solving and how is that benefiting you?

MicroAccounting is our implementation partner for Sage Intacct. Sage Intacct is a more robust and efficient software than our current GLAP product. Transitioning to Intacct will enable us to complete our accounting processes more quickly and efficiently. Review collected by and hosted on G2.com.

Response from Lara Brown of MicroAccounting

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We're thrilled to hear that our team has been knowledgeable and responsive to your needs. Thank you for recommending us as an implementation partner for Sage Intacct!

CT

Celia T.

Small-Business (50 or fewer emp.)

11/21/2024

"Great Customer Service"

5/5

What do you like best about MicroAccounting?

They are very friendly and take the time to answer questions thoroughly. Review collected by and hosted on G2.com.

What do you dislike about MicroAccounting?

I have not found any downsides about MicroAccounting Review collected by and hosted on G2.com.

Response from Lara Brown of MicroAccounting

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Thank you for sharing your positive experience with our customer service. We strive to provide helpful and friendly support to all our clients.

PA

Verified User in Automotive

Mid-Market (51-1000 emp.)

8/28/2024

"STEPHANIE WAS VERY HELPFUL AND LISTENED TO WHAT I WAS TRYING TO ACCOMPLISH"

5/5

What do you like best about MicroAccounting?

Knowledge that they have avout Mas90. Quick and helpful responses. Friendly service. Review collected by and hosted on G2.com.

What do you dislike about MicroAccounting?

We have not found a downside or issue yet in the 5 years we've been using them. Review collected by and hosted on G2.com.

Recommendations to others considering MicroAccounting:

Just try them - you can't go wrong. They learn your company needs and helps with delivering those needs and updates. Review collected by and hosted on G2.com.

What problems is MicroAccounting solving and how is that benefiting you?

Program was taking too long to process. Kate was able to see what the issue was and tweaked the program and our labels now print with lightning speed. Saves 5 to 6 minutes per label. A guaranteed life send. Very friendly and accomadating. This is true with all tech support personnel at MicroAccounting. Always helpful and quick. Review collected by and hosted on G2.com.

Response from Lara Brown of MicroAccounting

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We're thrilled to hear that Stephanie provided you with helpful and friendly service. It's great to know that our team has been able to meet your company's needs and improve the processing time. Thank you for your recommendation and for being a loyal customer for the past 5 years!

JL

Jae L.

Accounting Administrator

Small-Business (50 or fewer emp.)

10/17/2024

"Micro to Help"

3.5/5

What do you like best about MicroAccounting?

They are very prompt in helping with your needs Review collected by and hosted on G2.com.

What do you dislike about MicroAccounting?

The cost is very high, they charge a 30 minutes on something that just take a 10 minutes Review collected by and hosted on G2.com.

Response from Lara Brown of MicroAccounting

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We appreciate your feedback and are glad to hear that you find our prompt assistance helpful. Regarding the cost, we understand your concern and will take it into consideration. Thank you.

EE

Elizabeth E.

Acoounting

Small-Business (50 or fewer emp.)

9/20/2024

"Excellent Sage Accounting Support"

5/5

What do you like best about MicroAccounting?

The most helpful aspect of MicroAccounting is there knowledge and willingness to explain complex issues. Review collected by and hosted on G2.com.

What do you dislike about MicroAccounting?

I have not found anything I dislike about MicroAccounting. Review collected by and hosted on G2.com.

Response from Lara Brown of MicroAccounting

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We are thrilled to hear that you find our team knowledgeable and helpful. Thank you for recommending us!

AM

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

11/21/2024

"Easy to use"

5/5

What do you like best about MicroAccounting?

MicroAccounting has made it easy to run reports needed to stay up to date. Review collected by and hosted on G2.com.

What do you dislike about MicroAccounting?

It sometimes takes a long time to load. Review collected by and hosted on G2.com.

Recommendations to others considering MicroAccounting:

I highly reccomend MicroAccounting to businesses looking to streamline customer information, order information, etc. Review collected by and hosted on G2.com.

What problems is MicroAccounting solving and how is that benefiting you?

MicroAccounting has helped me stay organized when it comes to customers' data and having it in the right place(s). Review collected by and hosted on G2.com.

Response from Lara Brown of MicroAccounting

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We're thrilled to hear that our team has made it easy for you to run reports and stay organized. We value your business and are committed to providing you with the best experience possible. Thank you for sharing your feedback and recommending MicroAccounting to other businesses!

MicroAccounting Reviews (42)

MicroAccounting Reviews (42)

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