# OpenText ArcSight Intelligence Reviews **Vendor:** OpenText **Category:** [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About OpenText ArcSight Intelligence Micro Focus ArcSight Intelligence user and entity behavioral analytics (UEBA) empowers Security Operations Centers (SOCs) to detect, investigate, and respond to threats that may be hiding in your enterprise—before your data is stolen. Using unsupervised machine learning, ArcSight Intelligence distills billions of events from multiple data sources into a prioritized list of high-quality security leads to focus and accelerate the efforts of your SOC. ArcSight Intelligence's unparalleled unsupervised machine learning and advanced mathematical models, combined with a highly intuitive user interface (UI), accelerate threat detection and investigation from weeks to minutes. Videos: Speed Up Your SOC with Machine Learning - https://www.youtube.com/watch?v=9Yl-\_742tY4 Next-Gen SOC | Episode 5: ArcSight and Interset - https://www.youtube.com/watch?v=l27OLOFBKr8 Behavioral Analytics Reveals Hidden Endpoint Threats - https://www.youtube.com/watch?v=qTDioUckdb8 Use Cases for Machine Learning in the SOC - https://www.youtube.com/watch?v=\_gJprNEj\_r0 Best Practices for Machine Learning in the SOC - https://www.youtube.com/watch?v=KnPst380HXQ CrowdStrike Store - Interset - https://www.youtube.com/watch?v=tbZduzCmFYs Downloads: Datasheet: ArcSight Interset User and Entity Behavioral Analytics - https://www.microfocus.com/media/flyer/user-and-entity-behavioral-analytics-flyer.pdf Flyer: ArcSight Interset UEBA for CrowdStrike EDR - https://www.microfocus.com/media/flyer/find-unknown-threats-with-crowdstrike-and-interset-flyer.pdf Whitepaper: We Uncover Threats that Matter - https://www.microfocus.com/media/white-paper/we-uncover-the-threats-that-matter-wp.pdf Buyers Guide: Security Analytics and UEBA - https://www.microfocus.com/media/guide/security-analytics-and-ueba-buyers-guide.pdf A Guide to Insider Threats and How to Prevent Them - https://www.microfocus.com/media/infographic/a-guide-to-insider-threats-infographic.pdf ## OpenText ArcSight Intelligence Pros & Cons **What users like:** - Users value the **advanced threat detection** capabilities of OpenText ArcSight Intelligence, enhancing their cybersecurity measures significantly. (1 reviews) - Users benefit from the **easy integrations** of OpenText ArcSight Intelligence, enhancing their overall experience and efficiency. (1 reviews) - Users value the **intuitive user interface** , which simplifies navigation and enhances overall experience with ArcSight Intelligence. (1 reviews) - Users value the **unsupervised machine learning** capabilities for effective threat detection and enhanced security insights. (1 reviews) - Users value the **single console for monitoring multiple connectors** , enhancing efficiency and simplifying their workflows. (1 reviews) - Response Time (1 reviews) - Robust Support (1 reviews) - Search Efficiency (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users find the **difficult learning curve** for customization challenging, impacting effective use of OpenText ArcSight Intelligence. (1 reviews) - Users experience frequent **false positives in threat detection** , leading to unnecessary alerts and potential confusion. (1 reviews) - Users face **integration issues** that complicate setup and hinder seamless functionality within OpenText ArcSight Intelligence. (1 reviews) - Users express concerns about the **licensing cost** , finding it to be a significant financial burden for implementation. (1 reviews) - Users report **poor customer support** , facing challenges in receiving timely and effective assistance when needed. (1 reviews) - Poor Documentation (1 reviews) - Training Required (1 reviews) ## OpenText ArcSight Intelligence Reviews ### 1. Powerful Behavioral Analytics for Proactive Threat Detection **Rating:** 5.0/5.0 stars **Reviewed by:** jigar P. | Security Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about OpenText ArcSight Intelligence?** 1.Unsupervised Machine Learning for Threat Detection 2.Behavioral Analytics & “Unique Normal” Modeling 3.Intuitive User Interface (UI) 4.Single Console for Monitoring Multiple Connectors 5.Customizable Filters and Parsers 6.Accelerated Investigation Time 7.Helpful Customer Support **What do you dislike about OpenText ArcSight Intelligence?** 1.Complex Deployment Process 2.License Terms and Cost 3.Support Challenges 4.False Positives in Threat Detection 5.Learning Curve for Customization 6.Limited Documentation for Advanced Features **What problems is OpenText ArcSight Intelligence solving and how is that benefiting you?** 1.Faster Response Times 2.Improved Accuracy 3.Operational Efficiency 4.Scalability 5.Better Risk Management ### 2. Micro Focus ArcSight Intelligence SIEM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2021 **What do you like best about OpenText ArcSight Intelligence?** The capability of handling multiple clients in a single SIEM solution under the different client tags and the user-friendly interface makes it one of the best market leaders. The use of smart and flex connectors helps us integrate various security devices from multiple vendors and gives us an edge over other SIEM tools. **What do you dislike about OpenText ArcSight Intelligence?** The response time for fetching the older logs for an extended period of time in the application console is slower than the web console. **Recommendations to others considering OpenText ArcSight Intelligence:** You can effectively use the Micro Focus ArcSight Intelligence solution in a dedicated as well as Managed Security Service environment. The dynamic and static threat intel/ feeds can be easily integrated with Arcsight. **What problems is OpenText ArcSight Intelligence solving and how is that benefiting you?** I am working on data analysis, threat hunting, correlation rule formation, report, trends in the Security Operation Center/ Cyber Protection Center. It is a compact SIEM solution having ArcMC as a centralized management center to manage the overall security posture. ## OpenText ArcSight Intelligence Discussions - [What is Micro Focus ArcSight Intelligence used for?](https://www.g2.com/discussions/what-is-micro-focus-arcsight-intelligence-used-for) - [View OpenText ArcSight Intelligence pricing details and edition comparison](https://www.g2.com/products/opentext-arcsight-intelligence/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+09%3A06%3A27+-0500&secure%5Bsession_id%5D=f6ad8698-b2b7-4093-97c3-8b578265ea8e&secure%5Btoken%5D=4e5aa3d66a71c04e9cefc2dea35d5071a0d69e7b1fc62954ac784b25f60a89e2&format=llm_user) ## OpenText ArcSight Intelligence Features **Network Management** - Activity Monitoring - Asset Management - Log Management **Incident Management** - Event Management - Automated Response - Incident Reporting **Security Intelligence** - Threat Intelligence - Vulnerability Assessment - Advanced Analytics - Data Examination **Agentic AI - Security Information and Event Management (SIEM)** - Autonomous Task Execution - Multi-step Planning - Proactive Assistance - Decision Making ## Top OpenText ArcSight Intelligence Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (690 reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - 4.3/5.0 (412 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.7/5.0 (377 reviews)