Micro Focus ALM Reviews & Product Details


What is Micro Focus ALM?

Micro Focus ALM is a set of software products designed for accelerating the delivery of secure, reliable modern applications

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Micro Focus ALM Profile Details

Micro Focus ALM Profile Details

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David Shephard

Website
www8.hp.com
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Vendor
Micro Focus
Company Website
Year Founded
1976
Total Revenue (USD mm)
4,754
HQ Location
Newbury, United Kingdom
Ownership
LSE: MCRO
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
9,284
Twitter
@microfocus
Twitter Followers
40,324
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Micro Focus ALM Reviews

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Micro Focus ALM Reviews

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U
Enterprise
(1001-5000 employees)
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"Good Idea, bad execution"

What do you like best?

The Idea behind it that people with almost no programming skill can write tests. Thats it. Every other aspect of this product is bad.

What do you dislike?

This product is highly frustrating to work with. It all feels static and slow. There are a handful of features but almost all of them did not work when released and most still do not work properly and crash the whole application from time to time. That is the biggest problem. Constant errors with no hint to what caused the problem, random crashes where no message is shown and all unsaved work is lost. Working with ALM and UFT together is highly problematic. Having two programs, one acting as the structural component and the other as the development component only works if there is a high frequency of communication between the two. There is not. Having the same functions in some parts like check-in and check-out mechanisms makes this important. The two programs sync every hour once. Yes, once. That means when UFT crashes, which it does, a lot, you will have to manually have an admin unlock it or wait up to an hour. Furthermore is the framework limited. There are many Elements UFT understands but a lot of things have to be done by work-around, this defeats the purpose of having a product that can be handled by people with little know how. To add to the disaster, the actual performance is excruciatingly bad. This product is used in my company for test automation and is by far the slowest scripted UI I have ever seen, and because of all the problems, working with it, I always thought: “why don’t we just code the test?” The only reason not to use other UI-drivers and automation through coding would have been usability. Small tests that consist of maybe 5 clicks a dropdown and one edit are manageable. Anything more complex will not work properly and falsify test outcomes due to errors occurring randomly. Since HPE couldn’t realize this, I can only conclude that this product has no use for test automation. This product will slowly fade away until UFT realizes that they should stop announcing new features when the base product isn’t even finished. Do not buy this. It will only cost you money and drive your employees mad.

Recommendations to others considering the product:

Do not buy this. Don't let the good idea fool you. This product is unfinished and full of errors.

What problems are you solving with the product? What benefits have you realized?

Test Automation, Process automation and management of said processes.

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UF
Mid-Market
(51-200 employees)
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"Earlier called as HP ALM"

What do you like best?

This was the first Test Management tool i have used when it was called Quality Centre-Mercury owned, then owned by HP and now MicroFocus. Like the name suggests it is the complete 'Application Life Cyle Management tool' right from release management to bug tracking.

What do you dislike?

1) ALM hangs when we export more test cases to excel and it is slow. We never had good experience with the support.

2) Automation scripts kick off from ALM will be pretty slow when compared to kicking off the script directly from UFT.

Recommendations to others considering the product:

ALM Integrates with UFT for automation and it can be used as an isolated tool also. Customization's within ALM is very handy and useful.

What problems are you solving with the product? What benefits have you realized?

1) Since this is a complete test management tool we will not have any audit issues as we maintain all the test articrafts within the tool.

2) Even though we open multiple instances of ALM , it still works and updates the history correctly.

3) Easy to generate customized document reports to share with clients about the test case details.

4) user authentication with LDAP is useful so we get to use single sign on.

5) Dashboard are easily to customize

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Cloud Integration Developer
Information Technology and Services
Enterprise
(10,001+ employees)
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"Very Good at application life tracking "

What do you like best?

Rich UI with good user experience.

Ease to track an application history.

Reports that can be generated are much appealing to clients.

Options for problem description is much better in terms of UI and work also.

Online platform takes less time to load the screen and this is unique among the tools that provide the same sort of needs.

History section and versioning control section are really feasible in order to getting things done easier.

defect tracking has highlights that can be used for sorting and assigning task in an easier way.

Role based access was easy to get things move on.

What do you dislike?

There was some time lag in response

Desktop Client has some issue in windows platform .

Generation of graphs needs some technical coding as well.

Support to this was limited I felt.

Community help is also lagging interms of help from support and users.

This need some more additional detail with respect to windows application client.

Documentation part needs some improvement.

Some drawbacks when it comes to testing via this application.

Recommendations to others considering the product:

Good at tracking defects.

Good at generation customized reports.

What problems are you solving with the product? What benefits have you realized?

Easy to track application level defects.

Good to work in Agile methodology

This can also be used in scrum methodology as well.

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Senior Consultant
Information Services
Enterprise
(1001-5000 employees)
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"Extremely unpleasant tool to work with"

What do you like best?

There is nothing what I really like.

It works.

Grid view of bugs is good.

Manual test plan design is quite good.

What do you dislike?

Its thick client in browser. No way how to open another window. Slow, huge.

Everything is defect. Even if its a change

No easy way how to enforce workflow.

Some workflow states are default which are not possible to change from administration.

I cant do links from defect to a lot of entities, but these entities can create link to defect.

No back - forward button.

All dialogs are modal no way how to look somewhere else with opened detail of defect or anything else - impossible to used advantage of two monitors

No way how to limit some possibilities

Requirements manager is not really working as requirements manager.

Recommendations to others considering the product:

Do not even try, there are many more cheaper and better or similarly expensive and much better solutions. Actually there are OS solutions without license cost which will work better then this.

What problems are you solving with the product? What benefits have you realized?

Bug tracking, manual testing and test management. Only benefit is that testcases are stored and bugs are tracked. Its also quite easy to see requirements coverage.

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Software Engineer
Information Technology and Services
Enterprise
(10,001+ employees)
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"Good one for Bug management system"

What do you like best?

The best in market, simplicity and broader ways to integrate other project management tools with it. tool has a good GUI and better test data management mechanism. Notification mechanism and reporting features are also competitive.

What do you dislike?

I dont like the fact that ALM only works well with Internet explorer and because of that it inherits all the performance issues from IE. Its very slow sometimes. there is improvement required in this speed context. look wise GUI is bettter but due Internet explorer thing , it freezes frequently.

Recommendations to others considering the product:

If you have a big team and bug tracking is a bottleneck for you, please use HP ALM.

What problems are you solving with the product? What benefits have you realized?

We are using ALM as our bug lifecycle management tool. The major benefit of this tool is its ability to integrate with HP's other testing tools which makes it a perfect automated testing framework.

HP has a good team to provide support on proactively.

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"HP Alm is worth a try "

What do you like best?

HP ALM is a good pack o services. Best feature that I liked in this was the ease with which it collaborates with Microsoft Visual Studio. This improves the productivity of the developer.

What do you dislike?

I disliked its bug tracking feature as its not as accurate as its competitors. Rest all the feature were well and good. Developers behind this tool have put some work that is worth appreciating.

Recommendations to others considering the product:

Cheers, this is a software that one must try if they are looking forward to a good tool for software testing and Application Life cycle Management.

What problems are you solving with the product? What benefits have you realized?

I use it as the ALM Suite and I also use it for Software Testing for my application. One thing that this tool made sure was the ease of developers. It integrates itself to other software like Visual Studio in my case to make handling easier for the developer.

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Senior SAP Consultant
Information Technology and Services
Mid-Market
(51-200 employees)
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"HP ALM for SAP Functional testing coordination"

What do you like best?

I like how HP ALM offer many tools for testing, all integrated.

You go from creating your test cycles, test campaigns, specifying your business requirements, to creating test scenarios. Optional tools like HP Sprinter can be used to record your test scenarios, and the script will be helpful for the persons in charge the testing.

I like the integration with SAP: from solution manager solution documentation to SAP ECC, there are many connectors out there that can be used to transfer data from and to HP ALM.

What do you dislike?

The tools offers so much possibilities that you can be lost at times. I couldn't find a simple user guide that would explain me all the options, or things I needed to do to execute my tests in an adequate way.

Some features still need to be polished. Some things that should just be copy and pasted can't, and require you to do the same tasks again and again. To be used perfectly, many concepts needs to be understood, which takes time.

What problems are you solving with the product? What benefits have you realized?

I was in charge of coordinating a SAP testing team, and HP ALM offers a lot for creating a very robust test campaign.

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Teaching Assistant
Higher Education
Mid-Market
(501-1000 employees)
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"A Comprehensive Solution "

What do you like best?

HP ALM integrates well with other HP products and has all the necessary features required to test code coverage. It also manages test data, thus making it easier to test applications. Excellent bug reporting features and analytics dashboards as well.

What do you dislike?

Learning curve is a bit steep and the application is not intuitive. Missing ability to edit multiple test cases together.

Recommendations to others considering the product:

Although it is expensive, it is a complete package. You get what you pay for.

What problems are you solving with the product? What benefits have you realized?

As a quality engineer, I used HP ALM to keep track of the entire test suite and track progress. It also served as a communication tool with the development team.

ALM help streamline our testing process and organised the test cases and test scripts into manageable suites and releases.

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GH
Enterprise
(10,001+ employees)
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"A complete Test Management tool"

What do you like best?

The end to end traceability of a release from requirements through test cases down to defects leading to full accountability of QA projects and activities. The history feature for each and every change made to any of the components inside any of the modules helps for a complete audit trail of the QA processes.

What do you dislike?

I personally liked the Defects module in the older QC 10.xx versions before the upgradation to ALM 11.xx version. The

Recommendations to others considering the product:

I would definitely recommed this product to all businesses having a quality assurance practice. Its robust and capable of completely capturing and retaining the entire qa processes for the business.

What problems are you solving with the product? What benefits have you realized?

HP ALM serves as the one and only robust test and defect management framework for our company where the end to end QA processes for each and every phase are captured and audited for quality control and process improvements.

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A
Small-Business
(2-10 employees)
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"HP Alm helped me make project management, from requirements to deployment easier"

What do you like best?

HP Application Lifecycle Management (ALM) solutions enabled our application team to deliver high quality apps with greater speed and agility.

What do you dislike?

It's ability to represent information is weak. Testing takes time if you want to make it perfect. Loading takes quite a while before the invalid password message is displayed.

Recommendations to others considering the product:

It is good practice to learn as much as possible about the tool. It has many features that one may not be utilizing in one's area of work but reading about and watching as many tutorials as possible about the tool will be helpful in using the tool effectively.

What problems are you solving with the product? What benefits have you realized?

I am a tester and I have been immensely helped by ALMs Test Management Tool which solved the end to end daily tasks of a tester. The benefit for management was the ability to manage a large team, working on a large project, with multiple components, all at the same time.

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Global Director
Information Technology and Services
Enterprise
(10,001+ employees)
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"ALM for end to end Test Management"

What do you like best?

This Product has evolved very well over last 20+ years from Test Director Mercury days to Microfocus merging acquired products into the Toolset. Excellent integration with other tools. Good integration to Test Automation and Performance Testing capability

What do you dislike?

Price is on Higher side

Need more flexibility with reporting

Need better seamless Integration to other non micro focus tools.

What problems are you solving with the product? What benefits have you realized?

Primarily use it for Test , Defect and Requirements mgt

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Mobile QA Analyst
Banking
Enterprise
(10,001+ employees)
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"It is helpful for testers to track test process but it is not user friendly"

What do you like best?

Users can define work flows conveniently to track test process, including logging defect with multiple cycles (new, assigned, fixed, reopen, closed, etc.), uploading test cases and updating test execution

What do you dislike?

I can't upload test cases from Excel to HPQC using add-in (Excel 2013, HPQC 11.52). I can't load HPQC using safari on my Macbook (HPQC 11.52), which is very inconvenient). It takes long time to load the HPQC and the server is not stable.

Recommendations to others considering the product:

It can help to improve the project quality if use wisely, e.g. defining processes for defect and test progress tracking among multiple projects.

What problems are you solving with the product? What benefits have you realized?

Define test workflow to allow developers, tester and project managers to track the progress easily. Generate test cases execution report in different forms easily.

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Test Analyst
Financial Services
Mid-Market
(51-200 employees)
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"Robust test management tool"

What do you like best?

The best feature of HP ALM is the traceability matrix against the tests covered. I have used that feature a lot for one of big project. It gave us a good feedback on test coverage so as to know which requirements are covered and which are still pending. Thus, minimizing the risk involved with mising requirement. Also, this is the unique feature of HP ALM, which is not found in other test management tools.

The other functionality is the ability to add defects using ALM, which provides an end to end solution from requirement tracing to test case preparation to test runs, reports and raising bugs and linking them to tests.

Best one stop shop.

What do you dislike?

There is no way to set up a communication channel or a feature so that content can be added apart from files upload.

Recommendations to others considering the product:

HP ALM has lots of users which are often not known to lot of users. Probably more user knowldege, easy os training videos or stuff like that might help bring awareness to make the most of the tool.

What problems are you solving with the product? What benefits have you realized?

I am a tester and I have been immensely helped by ALMs Test Management Tool which solved the end to end daily tasks of a tester.

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Support Center Specialist
Staffing and Recruiting
Enterprise
(10,001+ employees)
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"I manage test cases, create test sets and execute test sets using manual runner and log in defects. "

What do you like best?

The fact that testers can ling defects to test runs is awesome. Also, for any status change or mandatory fields changed during the workflow, an email is triggered from ALM and sent to Assigned Tester of the project. ALM is also s great tool for auditing purposes.

What do you dislike?

It is a great tool. One minor issue is the fact that the application takes long when initializing and there is also major delay when the wrong password is typed when trying to sign in. Loading takes quite a while before the invalid password message is displayed.

Recommendations to others considering the product:

It is good practice to learn as much as possible about the tool. It has many features that one may not be utilizing in one's area of work but reading about and watching as many tutorials as possible about the tool will be helpful in using the tool effectively.

What problems are you solving with the product? What benefits have you realized?

I am using manual runner to execute test sets, linking defects to these test runs as they are found and assigning defects to developer to developers. I am also using the tool to audit testing practices that testers are implementing within my team from reports pulled out of ALM.

Through the audit we have realized that testers may welcome opportunities for more training on the tool.

Also, with defects linked to given test runs, testers have the ability to use defects logged as reference to easily resolve similar issues that arise when testing is in progress.

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CC
Small-Business
(11-50 employees)
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"Great tool to manage the entire application life cycle - from requirements to testing "

What do you like best?

I like how requirements can be linked to tests (both manual and automated).

The best part is how end to end testing is possible with and without BPT for both technical and non-technical members of the team. I like the integration of tests to defects and the reporting that helps visualize the status of any project at any time.

Within setup of test cases and test sets, I like the linking of output fields, there has been a lot of improvement to this feature.

What do you dislike?

Would like to see more options in selecting the test scenarios that we would like to run for test sets. Sometimes it makes me feel like there are a lot of manual steps involved than required. I also feel that the BPT can run a bit faster, just like actions.

Recommendations to others considering the product:

Great tool to be considered if you are planning on keeping track of your requirements, its coverage with manual and automated testing (using UFT, which is another good product from HP), Tracking defects and more. Everything that you will need to manage the lifecycle of an application.

What problems are you solving with the product? What benefits have you realized?

We implement test automation frameworks for organizations and help them create end-to-end scenarios for regression testing. We are reducing time, effort and resource involved if the same was to be done manually. Further, we are able to hit all the major risk areas by using a simple framework that can be used even by business analysts and manual testers making automation as simple as it should be.

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Senior Agile Business Analyst
Information Technology and Services
Enterprise
(1001-5000 employees)
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"HP ALM user as a Senior BA with focus on defect identification throughout product life cycle"

What do you like best?

Requirements, Test Cases, Test Execution, Defect management are easily available in one place. Defects could be tracked with the flexibility to add new fields per organizational requirements and could be used for better management. Feature to bring up report from HP ALM for senior management to expedite the trends in defect management process and improve on it.

What do you dislike?

Not easily navigable between multiple defects at the same time. Not readily supported by other browser types.

What problems are you solving with the product? What benefits have you realized?

Business problem - Agile development requires shorter development cycles and an efficient and fast defect management process. Also we need to produce report from HP ALM which show cases the correct state of the project in terms of the defects.

Benefits - Using HP ALM with some customization on the fields we are able to effectively manage the defects using each cycle of development and also reporting on the defects from HP ALM.

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Sr. QA Engineer Lead/Manager
Telecommunications
Small-Business
(11-50 employees)
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"HP ALM User and Admin Experience Feedback"

What do you like best?

Streamline with different modules and ease of use. I like the reporting aspect of HP ALM from Release to Requirements, to Test Cases, To Defects and etc...

What do you dislike?

Administration is not as friendly as others. I highly suggest that upgrading and administering the tool should have a great step by step instructions in the help menu for admin and also in the documentation.

Recommendations to others considering the product:

I highly recommend HP ALM for any company that is thinking of evaluating a Test Management Tool. Over the years, HP ALM has improved its ability managing test data, requirements, and defects. Because of the flexibility of HP ALM it can cater small, medium, to large enterprises.

What problems are you solving with the product? What benefits have you realized?

The business problem resolved was the traceability of Requirements, Test Cases and Defects. The benefits I learned is that having a traceability is key to implementing a successful release. Traceability gives you the ability to know which requirements has been tested or not. Having a single repository of the SDLC makes testing be much more efficient than saving it all in a spreadsheet etc...

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QA Manager
Computer Software
Mid-Market
(51-200 employees)
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"Very good tool for a process oriented organization."

What do you like best?

ALM allows you to implement most of the common SDLCs followed in the industry. It allows a lot of customizations as well. I like the Test automation model a lot.

What do you dislike?

Browser compatibility issues.

Software patching issues.

Long turn around time with customer support

QTP - ALM integration was a little difficult area

Recommendations to others considering the product:

It has to be an advanced web app which people can use like facebook.

What problems are you solving with the product? What benefits have you realized?

We implemented the complete QA Process around it. It was very useful in test automation as well. We could track requirements and test cases very effectively. Tool was highly customizable and that helped a lot. ALM increases the collaboration among remote teams working in a Sprint or Release.

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UM
Mid-Market
(201-500 employees)
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"Robust test management tool"

What do you like best?

The best feature of HP ALM is the traceability matrix against the tests covered. I have used that feature a lot for one of big project. It gave us a good feedback on test coverage so as to know which requirements are covered and which are still pending. Thus, minimizing the risk involved with mising requirement. Also, this is the unique feature of HP ALM, which is not found in other test management tools.

What do you dislike?

There is no way to set up a communication channel or a feature so that content can be added apart from files upload.

What problems are you solving with the product? What benefits have you realized?

I am a tester and I have been immensely helped by ALMs Test Management Tool which solved the end to end daily tasks of a tester.

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GC
Enterprise
(10,001+ employees)
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"Been using HP QLM actively since 6 years"

What do you like best?

Well HO QLM basically used for continues integration, reporting, defect management and manging a wide variety of projects.

Things that I really appreciate and like about the software are it's a great tool for managing the project and makes it very comfortable for managing everything centrally.

Secondly, it's a great for reporting, documenting, managing test cases and defect tracking.

What do you dislike?

Could be more user friendly and would be wonderful if it could integrate with third party tools.

Server navigations seems limited often.

What problems are you solving with the product? What benefits have you realized?

Traceability matrix is very clear and apt. Makes defect tracking very easy and helps me keep track of almost everything that the project is by far involved in.

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Solution Consultant
Information Technology and Services
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"Solution Consultant"

What do you like best?

HP ALM is robust and intuitive tool. It includes all (and much more) stuff needed to manage entire test management process. It has many of integrations not only to development tools (visual studio, eclipse, SCM and Build management tools ) which keeps your requirements, bugs or other entities synced with other systems/.

What do you dislike?

HP ALM is quite expensive. On the other site HP provides interesting license policy which helps you to fully occupy ALM license.

Recommendations to others considering the product:

HP ALM includes many build in tools (for reporting, release management, risk analysis, HP Sprinter...etc) you should consider while evaluating this tool. It offers whole framework for application lifecycle management , but you can use also just some parts (module) of it independently.

What problems are you solving with the product? What benefits have you realized?

Apart of the general test mgmt.. process - Reporting, linkage among entities, KPI. Risk Analysis, integrations

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Master Test Engineer
Information Technology and Services
Enterprise
(10,001+ employees)
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"HP ALM 12.2 review"

What do you like best?

This tool does everything for the software life cycle. It allows requirements and test cases to be mapped along with tracking defects. Extremely robust.

What do you dislike?

The Dashboards for reporting could be better and more intuitive.

Recommendations to others considering the product:

If you can afford it, this is the most robust tool for software testing. It consolidates at least 4 others tools into one realizing a huge cost savings.

What problems are you solving with the product? What benefits have you realized?

We are writing test cases for an ETL process. We have realized benefits of not having to change tools even though we witched from a waterfall approach to SCRUM agile.

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GF
Mid-Market
(51-200 employees)
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"A very nice application lifecycle management tool"

What do you like best?

This is a great tool for somebody who is a fresher or somebody who is new to testing. The reports are very detailed and accurate. You can create detailed test plans and test cases and also link them to respective requirements and also link defects at the same time.

What do you dislike?

This product is a little expensive for teams who have a tight budget and cannot afford a lot of money for small applications

What problems are you solving with the product? What benefits have you realized?

we have multiple projects in our team and we wanted to send email notifications to the developers and testers when the defects are logged. Quality center is a very customizable product and we were able to achieve what we wanted.

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Test Manager
Information Technology and Services
Mid-Market
(51-200 employees)
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"Very good, complete, but you need a powerful server and computer to use it"

What do you like best?

There is everything necessary to the whole software testing life cycle and it's all customizable.

What do you dislike?

It is slow and freezes sometimes, nothing else. I like HP ALM very much and intend to keep working with it.

Recommendations to others considering the product:

It's a very good and complete tool, it has everything you need to your testing. If you have someone with good knowledge of it, he will be able to customize the entire HP ALM for your business needs. You just need to have a powerful server to host it.

What problems are you solving with the product? What benefits have you realized?

Keep the register of testing and the control easier

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Technical Writer
Information Technology and Services
Mid-Market
(201-500 employees)
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"Great tool for management"

What do you like best?

Its is best tool for all kinds of management. It has good User Interface. Good for managing test cases.

Quality Center helps in analyzing test results.

What do you dislike?

It hangs a lot and application gets crashed sometimes.

Quality Center is very costly and not available free of cost.

Recommendations to others considering the product:

It’s a very nice tool that can hold everything you need for project work. Give it a try

What problems are you solving with the product? What benefits have you realized?

Helped in Project management. Managing requirement, test cases and defects

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Senior QA Lead
Airlines/Aviation
Enterprise
(10,001+ employees)
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"One stop shop product for QA needs"

What do you like best?

BPT, Requiement management, Test case and Run management, Integration with UFT. It is a completly a centralized test managment tool.

What do you dislike?

multi word defect search by summary, select and right click on test lab, defect, Google chrome not supported

What problems are you solving with the product? What benefits have you realized?

I am predominant working in Airline domain and it requires IT solution/product should be available to customer as earlier as possible with very less down time when it in production without compromising quality. It is very important for the airline to be more competitive and it should be achieved only by providing current market relevent IT solution/product to the customer at the right time without compromising quality. Herecome the HP ALM to help the QA organization to help track and control the requirements, tests, defects, accessability of the application etc...

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Sr. QA Analyst
Enterprise
(10,001+ employees)
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"ALM Leads the way, but is it getting left behind?"

What do you like best?

I've primarily used HP ALM as a test planning and test execution tool. I've used it at multiple companies as a quality industry-standard tool. HP ALM provides for easy requirement traceability in the Requirements module (though that relationship is easily broken). It has robust reporting capabilities--far beyond what I found necessary for the scope of my work. It's fairly easy to parameterize a test case, in order to perform data-driven testing. It was easy to look at a list of test cases/configurations and see which ones had been executed. I've always liked the defect tracking in ALM. It's easy to create a bug while executing a test and tie it directly to the step being executed, or to create a general bug and list out the steps to reproduce.

What do you dislike?

I wish you could dock/undock the screen when creating test cases. The text on the screen is entirely too small to read it as you enter the text, or as you try to execute a test case, and there's no way to increase the font size or change the font. There's no way to change the default font size/type.

Once I parameterized a test case, I found it difficult to work with the test case configurations. I couldn't create a new suite of test case configurations as a new test run/test build without creating copies of EVERY test case configuration when often times I only wanted a subset, meaning I had to delete the configs I didn't need/want. Once I have multiple configs built, I want to be able to manage them as individual tests.

It was easy to filter a list of test configs to find out which ones I owned, but without creating a report, I couldn't view all the test cases I owned across multiple test suites. With a large team, working on a large project, there needs to be better visibility of the test cases/configurations not completed, and who owns them, or a way for testers to find all the test cases they own to make sure everything is completed or to find test cases that can be run, when some tests may be blocked by an issue.

I wish you could create default text to be generated within the bug window when creating a bug so that standard information was entered and collected. When every tester follows the same format, and provides the same basic information (Summary, Environment, OS/Browser, Module/Feature/Function, Description with Steps to Reproduce, and Expected vs. Actual Results), it makes it easier for developers to reproduce an issue.

The requirements traceability is fragile, and easily broken. In a waterfall environment, we used standard requirement documents, which we uploaded/attached to the requirements we manually entered into ALM. I saw several instances where someone updated a requirement or added the exact same requirement, without updating the traceability to an existing test case. Now you had duplicate requirements, but test cases that still pointed to the old requirement, or didn't point to any requirements.

Recommendations to others considering the product:

I would consider the other options available, such as JIRA or Rally, and how robust your defect tracking/reporting must be for the pace of your development. If you need robust reporting capabilities and defect tracking, ALM is unmatched, but if you need a light-weight, flexible solution, there's probably a better option.

What problems are you solving with the product? What benefits have you realized?

We used ALM for a big team, working on a big project. Upper management used ALM's robust reporting capabilities to see everything going on with the project. With those reports being so data-driven, it was important that everyone enter the correct data or make the correct selections, in order to produce the correct result and give management an accurate picture of the project. The benefit for management was the ability to manage a large team, working on a large project, with multiple components, all at the same time.

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CI
Mid-Market
(51-200 employees)
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"HP ALM Review William Havard"

What do you like best?

I like the integration with other tools such as HP Sprinter.

As a test designer I mostly use the test part of the software. In this section I like the business components part because HP keeps it pretty simple and no too load with informations.

What do you dislike?

As a test designer, I dislike the configuration part of the testing tool, which is in my opinion too complex and not user friendly. For example when you modify parameters in your business components the parameters don't update automatically. You have to delete the parameters and the business components from the flow and then reload the business components with the modifies parameters. Also I think that HP should give us more flexibility regarding the manual implementation of the business components. For example it would be great if we could have a dynamic business components which evolve with the value that is assigned.

What problems are you solving with the product? What benefits have you realized?

We are currently designing test plan in order to test the implementation of SAP. The test will be executed by the business people. These people will then identify anomalies.

As the project is still going on we haven't seen for the moment real benefits of HP ALM.

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AB
Enterprise
(10,001+ employees)
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"HP ALM review"

What do you like best?

I like that this program gives you one step at a time to complete with checks along the way. As you complete your testing, it also allows you to add pictures/proof of your testing throughout the steps rather than having to leave the program to use another screenshot app.

What do you dislike?

It is not intuitive and can even be difficult for myself to use as an active user. Employees that I need to help me in a tight squeeze are unable to easily jump in and assist in the effort as gaining access is difficult and the understanding/training on the program is lengthy. Aside from the training taking a while to understand and complete, I still find myself in times of confusion as it is not intuitive. A new issue I recently ran into was being able to reopen attachments from steps within a test case after the fact. I needed to refer to a number within a screenshot in an earlier test case for a following test case and was unable to open the attachment leading me to have to complete the testing yet again.

Recommendations to others considering the product:

As I have not used another system prior to this one for testing and documentation purposes, I do not have the best basis to make a decision off of. Though, I would recommend that if a business decided to adopt HP ALM to have more IT literate employees assigned to this program as i is not intuitive.

What problems are you solving with the product? What benefits have you realized?

I use this program for testing of various financial systems and expense reporting system out of SAP. I utilize the program for routine testing of various SAP systems that I manage as well as for global projects. I do not tend to use this program for bug fixes rather strictly testing. We do not use any program/system really for bug testing as they tend to be quicker tests that don't necessitate documentation. I have realized benefits of global testing and documentation of such testing. I tend to test my SAP systems quarterly as well as when we bring on new company codes to support in our finance shared service center. This program gives us a standard system to turn to for all global partners on the project including IT and Bussiness representation.

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CT
Enterprise
(5001-10,000 employees)
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"ALM is great all-around testing and project mgmt tool"

What do you like best?

There are several advantages to using ALM:

1) manual testing can store screen shots, files, cut and paste data, as well as attached documents.

2) can be used with QTP for automated testing

3) can help define project scope with its requirements repository

4) can store defects and allow assignment to other resources for resolution

5) can be connected with other project testing or project mgmt tools like TFS

6) can use add-in software for customized electronic signatures

7) easy to train for basic use by business to view data, requirements, testing results

8) Report wizards to show graphs and bar charts for multiple objects and statuses

What do you dislike?

Some of the sections appear very similar and may cause confusion to casual users.

To inexperienced users, the "Cycles" are confused with Testing Cycles so beginners start using the Releases and Cycles definitions as Testing cycles like System Testing and UAT instead of properly using them as Releases (Projects) and Cycles (Phases).

Recommendations to others considering the product:

Hire consultants who have used it fully in the past and can guide you to setup all sections correctly and mentor you when starting.

What problems are you solving with the product? What benefits have you realized?

We use ALM for system testing, but we are trying to convince development area to use it for storing unit tests.

Easy to find testing scope when you always link requirements to test cases. Next time you know the requirements affected by a project, you can easily identify all the test cases which cover those requirements.

Report wizard can make it easy to show mgmt the testing status of a given project.

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UD
Small-Business
(2-10 employees)
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"IV&V testing of a java based application in government space."

What do you like best?

I like the integration of ALM with the other HP products (UFT and LoadRunner) used for testing, and the ability it provides to create dashboards and summarize all relevant information into one view. This helps provide leadership great insight into testing activities and progress during software releases.

What do you dislike?

I dislike some of the limitations of special characters. This can make integration and the syncing of data with other tools being used to manage software development more challenging than it needs to be.

Recommendations to others considering the product:

I would recommend considering HP ALM in combination with the other testing products offered in the HP suite. The built in seamless integration between the tools can save a lot of time.

What problems are you solving with the product? What benefits have you realized?

We are solving the lack of testing and specifically automated testing. The program has realized a major increase in quality of product being delivered to the end user by utilizing ALM to manage the testing activities.

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UI
Mid-Market
(501-1000 employees)
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"Best Tool for testers"

What do you like best?

I like the way it executes test cases in the test lab is very good

What do you dislike?

I did not like the slowness of the product it can be improved

What problems are you solving with the product? What benefits have you realized?

It solved the problem of bug tracking and regression testing and simplified testing process.

Response from David Shephard of Micro Focus ALM

Thank you for the 5-Star review; but, we'd really like to address the slowness in performance, which can be attributed to many variables. I would like to have one of our Customer Success Managers contact you and review the issues you are experiencing and define what could be causing that. Simply email me: david.shephard@microfocus.com, with your contact details referencing "G2C 1149167" and I will connect you.

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Enterprise
(10,001+ employees)
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"ALM has a good idea of what it is used for, however, it is not user friendly nor is it efficient."

What do you like best?

The data storage is massive. It can hold thousands of defects for example that are being tracked during a lifecycle of a software.

What do you dislike?

Not user friendly, it's confusing and not always helpful. The audit trail for each defect doesn't do a good job of recording past history and hence, data becomes hard to analyze.

What problems are you solving with the product? What benefits have you realized?

To track defects after a software M&A. Benefits are that it tracks a lifecycle of a problem but it's not efficient nor is it easy to use.