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# OpenText Application Quality Management Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by OpenText Application Quality Management but has limited features.  
  
Are you part of the OpenText Application Quality Management team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

Micro Focus is now part of OpenText! OpenText™ Application Lifecycle Management (ALM)/Quality Center empowers you to achieve high efficiency in testing and manage quality with a requirements-driven, risk-based approach, align people with processes, mitigate application complexities, automate manual tasks, and establish end-to-end traceability. Gaining a complete view across all releases and projects grants you insights that help informed decisions. Multiple deployment options, open integrations with common tools, and strong data control make ALM/Quality Center ideal for ensuring compliance and adapting to changes. OpenText™ ALM/Quality Center serves as the single pane of glass to govern software quality and implement rigorous, auditable lifecycle processes. Designed for complex multi-application environments, organizations can achieve high efficiency in their testing and measure quality with a requirements-driven and risk-based testing approach. Advanced reporting provides a complete view across all releases to gain new insights and make informed decisions. With numerous deployment options, open integrations with common tools and strong data controls, ALM/Quality Center is a perfect choice for enterprises that need to enforce standards, ensure compliance and adapt to changing tools.

* * *

Seller
[OpenText](https://www.g2.com/sellers/opentext)
Discussions
[OpenText Application Quality Management Community](https://www.g2.com/products/opentext-application-quality-management/discuss)
Solution Type

All-in-One

Overview by
Trish Schnupp

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

4 months

### Return on Investment

20 months

[
View More Pricing Information
](https://www.g2.com/products/opentext-application-quality-management/pricing)

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## User Insights

Average based on 133 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Mani Teja P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mani Teja P.")
MP

Mani Teja P.

Deputy Manager

Enterprise (\> 1000 emp.)

11/18/2019

"Best in the market for project management purposes"

5/5

What do you like best about OpenText Application Quality Management?

The all in one software to resolve all your project needs. I am into software testing and I have been using this software from the past 4 years and I can say it is just great. It has everything integrated within it for all the needs like test requirements, traceability matrix, test cases, defects dashboard, project dashboard, analytics and many more. It is one stop solution for a testing project. Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

Everything was so well integrated that it doesn't need much changes but I felt that if it can be integrated with non microfocus tools, it will be great. Review collected by and hosted on G2.com.

What problems is OpenText Application Quality Management solving and how is that benefiting you?

Project management, defect management, test cases creation, test cases execution, analytics Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Marcello M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcello M.")
MM

Marcello M.

Quality Assurance Manager

Enterprise (\> 1000 emp.)

9/25/2019

"Alm quality assurance tool"

3/5

What do you like best about OpenText Application Quality Management?

Good for defect management ... not very user friendly but well know in the industry and used by almost any tester

Automatic reporting for monitoring purposes .

Tool for planning and prepare test cases and good execution tool step by step

Good customization in the defect management process

Automatic integration with excel macro to download data from defect / test case Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

Very old style interface

Not easy to use to design custom query for dashboardrsing porpuses Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Application Quality Management:

If you are working in agile, maybe it’s not the better tool to use.

Still very simple and configurable defect management Review collected by and hosted on G2.com.

What problems is OpenText Application Quality Management solving and how is that benefiting you?

Handling test executiion and planning

Defect management Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

CM

Carmen M.

Test engineer

Mid-Market (51-1000 emp.)

9/18/2019

"Good one"

4/5

What do you like best about OpenText Application Quality Management?

Useful tool, easy to use and user friendly that makes you save a lot of time. It is also very interesting the way it is presented because it allows to work smoothly and without losing your time. Used 1 month but I was happy with the test and hopefully will work again in a couple of months. Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

Errors some time and the software needs to restart. It only happened a couple of times in this month but maybe was an error of the computer and not directly of the program. Review collected by and hosted on G2.com.

What problems is OpenText Application Quality Management solving and how is that benefiting you?

User friendly and easy to link the test cases and review the tests with the team. Review collected by and hosted on G2.com.

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Response from David Shephard of OpenText Application...

[Editedit](https://www.g2.com/survey_responses/opentext-application-quality-management-review-3226103/official_response/edit)

Thank you for taking the time to write this review, we very much appreciate it. Do not hesitate to contact our support team: https://www.microfocus.com/support-and-services/contact-support/ just in case the error you are experiencing is something to do with us.

Validated ReviewerIncentivizedSource: G2 invite

AP

Ajay Kumar P.

Associate

Enterprise (\> 1000 emp.)

11/27/2019

"Complete Test Management tool"

4/5

What do you like best about OpenText Application Quality Management?

Tracking the history of changes made whenever/whoever or someone modifies a ticket is a big plus for ALM/QC. Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

Licensing behind ALM/QC can pose a problem if many users will be accessing it. Review collected by and hosted on G2.com.

What problems is OpenText Application Quality Management solving and how is that benefiting you?

Defect/Bug management.

Traceability with requirements, test cases and defects

Defect linking Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
II

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/15/2019

"Smart as you want"

4/5

What do you like best about OpenText Application Quality Management?

Fast lab configuration and good reporting system Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

Sometimes there are too many infos about test cases. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Application Quality Management:

If you want to use a software that is modern and really good to use and watch, this is the software you need. Review collected by and hosted on G2.com.

What problems is OpenText Application Quality Management solving and how is that benefiting you?

Micro Focus ALM helped us to solve various bugs in our application while published.

It's easy to use and manage. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
CB

Verified User in Banking

Small-Business (50 or fewer emp.)

10/14/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Good Defect Management Tool"

3.5/5

What do you like best about OpenText Application Quality Management?

Easy to understand interface. Defect tracking is easy. Advanced analytics available to get defect reports Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

Sometimes server can work too slow. User profile updation is not easý. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Application Quality Management:

Go for it. Review collected by and hosted on G2.com.

What problems is OpenText Application Quality Management solving and how is that benefiting you?

Using for software lifecycle management. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Enterprise (\> 1000 emp.)

8/10/2019

"Powerful but poorly supported "

2.5/5

What do you like best about OpenText Application Quality Management?

My organization uses ALM for task tracking and defect logging. It is highly customizable, and includes the tools for powerful reporting. Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

We see frequent outages with ALM. The more we rely on it, the more we suffer when it is slow or down. Review collected by and hosted on G2.com.

What problems is OpenText Application Quality Management solving and how is that benefiting you?

Great for collaborative task management and in-depth reporting Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Enterprise (\> 1000 emp.)

1/18/2019

"Earlier called as HP ALM"

4.5/5

What do you like best about OpenText Application Quality Management?

This was the first Test Management tool i have used when it was called Quality Centre-Mercury owned, then owned by HP and now MicroFocus. Like the name suggests it is the complete 'Application Life Cyle Management tool' right from release management to bug tracking. Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

1) ALM hangs when we export more test cases to excel and it is slow. We never had good experience with the support.

2) Automation scripts kick off from ALM will be pretty slow when compared to kicking off the script directly from UFT. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Application Quality Management:

ALM Integrates with UFT for automation and it can be used as an isolated tool also. Customization's within ALM is very handy and useful. Review collected by and hosted on G2.com.

What problems is OpenText Application Quality Management solving and how is that benefiting you?

1) Since this is a complete test management tool we will not have any audit issues as we maintain all the test articrafts within the tool.

2) Even though we open multiple instances of ALM , it still works and updates the history correctly.

3) Easy to generate customized document reports to share with clients about the test case details.

4) user authentication with LDAP is useful so we get to use single sign on.

5) Dashboard are easily to customize Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Ramesh P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramesh P.")
RP

Ramesh P.

Global Director

Information Technology and Services

Mid-Market (51-1000 emp.)

1/11/2019

"ALM for end to end Test Management"

5/5

What do you like best about OpenText Application Quality Management?

This Product has evolved very well over last 20+ years from Test Director Mercury days to Microfocus merging acquired products into the Toolset. Excellent integration with other tools. Good integration to Test Automation and Performance Testing capability Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

Price is on Higher side

Need more flexibility with reporting

Need better seamless Integration to other non micro focus tools. Review collected by and hosted on G2.com.

What problems is OpenText Application Quality Management solving and how is that benefiting you?

Primarily use it for Test , Defect and Requirements mgt Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Enterprise (\> 1000 emp.)

11/11/2018

"Best Tool for testers"

5/5

What do you like best about OpenText Application Quality Management?

I like the way it executes test cases in the test lab is very good Review collected by and hosted on G2.com.

What do you dislike about OpenText Application Quality Management?

I did not like the slowness of the product it can be improved Review collected by and hosted on G2.com.

What problems is OpenText Application Quality Management solving and how is that benefiting you?

It solved the problem of bug tracking and regression testing and simplified testing process. Review collected by and hosted on G2.com.

Show More

Response from David Shephard of OpenText Application...

[Editedit](https://www.g2.com/survey_responses/opentext-application-quality-management-review-1149167/official_response/edit)

Thank you for the 5-Star review; but, we'd really like to address the slowness in performance, which can be attributed to many variables. I would like to have one of our Customer Success Managers contact you and review the issues you are experiencing and define what could be causing that. Simply email me: david.shephard@microfocus.com, with your contact details referencing "G2C 1149167" and I will connect you.

Current UserValidated ReviewerIncentivizedSource: G2 invite

## Questions about OpenText Application Quality Management? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about OpenText Application Quality Management
](https://www.g2.com/products/opentext-application-quality-management/discussions/new)

 ![Mani Teja P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mani Teja P.")
MP

Mani Teja Punna
•
Last activity over 6 years ago

How compatible is this software in integrating it with non micro focus applications?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/how-compatible-is-this-software-in-integrating-it-with-non-micro-focus-applications)

GU

Guest User

What is Micro Focus ALM Quality Center used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-micro-focus-alm-quality-center-used-for)

[
View all Discussions
](https://www.g2.com/products/opentext-application-quality-management/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

4 months

### Return on Investment

20 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/opentext-application-quality-management/pricing)

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##### 
##### OpenText Application Quality Management Features

Functionality

Test Repository

Integration

Test Diversity

Management

Reporting

Version Control

Scaling

Bug Reporting

User Reports & Feedback

Tester Reports & Feedback

Team Reports & Comments

Bug Monitoring

Analytics

Bug History

Data Retention

[
View More Features
](https://www.g2.com/products/opentext-application-quality-management/features)

##### Categories on G2

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