It can be managed in the most efficient way that way allows companies to grow with such an easy, scalable system. Review collected by and hosted on G2.com.

I would like the interface to be more modern and could be customized. Review collected by and hosted on G2.com.

Rich text support and custom build options availability. Review collected by and hosted on G2.com.

Speed is sometimes a problem, while working on multiple tabs. Review collected by and hosted on G2.com.

mHelpDesk features a very well designed layout which makes it very easy to locate your files and items. It is very easy to learn and use. You can also schedule appointments and meetings. It is also the best software for creating new invoices. Review collected by and hosted on G2.com.

They provide an app but it is very limited in features and functionality. The search function provided by mHelpDesk is not very good, we were told that it will be upgraded soon but it hasn’t been updated yet. Review collected by and hosted on G2.com.

They are friendly and polite. Sales did a good job. Review collected by and hosted on G2.com.

They had known issues with iPhone on customized reports and could not get them solved. The sales rep knew we were using iPhones yet didn't disclose the glitchy problems. Ask a question and you'll get a very basic response. So then you have to email back and ask a follow up. Quick books integration failed completely. They couldn't handle that we had different billing addresses and service addresses in the integration. Timesheet function also didn't work smoothly. We had high hopes for this product and it failed all around. Review collected by and hosted on G2.com.

contact, scheduling, communication, billing, and everything in between. Review collected by and hosted on G2.com.

I honestly don't have any complaints about it. It does its job. Review collected by and hosted on G2.com.

I enjoy that this service is easy to use and organizes all customer contact in a very orderly manor. The colander is nice to use and I enjoy that it helps me in all. Review collected by and hosted on G2.com.

I don’t like how sometimes it freezes up and it makes the process slower. I enjoy how it does refresh easily to resolve this issue Review collected by and hosted on G2.com.

The ease of submitting tickets. How mostly I get an answer quickly. Review collected by and hosted on G2.com.

When I don't get a reply on my ticket. Sometimes I need to submit twice. Review collected by and hosted on G2.com.

It’s very user friendly. It helps me to find all the tools at one place. Review collected by and hosted on G2.com.

Sometimes it is very difficult to configure one tools to another one. Even though, everything is easy to find. Review collected by and hosted on G2.com.

I have been using Mhelp for more than a year now. I work for a Window Treatment company based in Georgia US and i find the software user friendly. I would recommend it to first time users. Invoicing has never been this easy. Plus the interface of the software is so easy to understand. The chat support is also very responsive in case you will have any questions. Never did I encounter any problems with using it. Review collected by and hosted on G2.com.

For more than a year of using it, I don't find anything unhelpful with it. Review collected by and hosted on G2.com.

The assistance is great when you are not moving forward with something. Review collected by and hosted on G2.com.

There is not anything I dislike no more than I wish it was more available. Review collected by and hosted on G2.com.