The support I have received has been very prompt and helpful! That type of customer service is becoming harder to find. Review collected by and hosted on G2.com.

There isn't much that I can say negative about our use of the software. I believe it is user error with any issues we may have with MHC. Review collected by and hosted on G2.com.

Document Express ingests and processes .rtf files smoothly. Review collected by and hosted on G2.com.

The software log files don't capture detailed system errors. Review collected by and hosted on G2.com.

The arrangement of all the tools and icons is so unique of this software. This software works very well with all the available tools and features and completes all the tasks conveniently. The software helps you create documents for your clients and upload and import them online. Configuration and integration of this software with the banking or CRM platform are fantastic. Review collected by and hosted on G2.com.

Sometimes the software can be a little confusing for new users. The workflow process, which is set default, can not be changed so quickly; troubles are faced when trying to change the process. No special characters or dash/spaces can be added to the file's title in this software. The software is not available in the cloud form. Review collected by and hosted on G2.com.

The technical support is great and helpful. Review collected by and hosted on G2.com.

There is nothing we can write as dislike. Review collected by and hosted on G2.com.

MHC Software team understands our needs and can provide custom solutions to our unique requests. All the technical and support resources are very knowledgeable about their products and are a pleasure to work with. Review collected by and hosted on G2.com.

None. There is nothing we dislike at this time. Review collected by and hosted on G2.com.

We use MHC for Payroll and AP checks and the product really fits ours needs.

We also use MHC for our W2, 1099, & 1095-C Review collected by and hosted on G2.com.

The system just works, so I really don't have any dislikes. Review collected by and hosted on G2.com.

Makes generation of documents very easy for non-technical users. Review collected by and hosted on G2.com.

Documentation on module setup can be lacking Review collected by and hosted on G2.com.

It works well in formatting and printing our W2s, 1095-Cs, pay stubs, and financial documents. The technical support team is also very knowledgeable, and they always provide me with a solution. Review collected by and hosted on G2.com.

I can not think of anything at this time. Review collected by and hosted on G2.com.

I love the outstanding customer service from MHC Software. We appreciate the support staff's dedication to helping us find practical solutions, reacting promptly, and going above and beyond our expectations, regardless of how detailed or specific it may be. For example, they helped us customize our payroll system so we can see pay stub deductions and previous access reports for departed employees, along with uploading reconciliations today! Furthermore, this also allowed more flexibility by changing specific protocols tailored just for us. Indeed great work ethics are demonstrated here at MHC Software! Review collected by and hosted on G2.com.

I wouldn't say I like that the Infor ERP connection issues result in daily technical help required to maintain an efficient system. The performance of this system could have been better, and it cannot handle our regular data processing load, resulting in order forms, vendor contacts, and invoice images frequently missing. Additionally, I'm unhappy with how long open tickets have remained unresolved from MHC support staff. Review collected by and hosted on G2.com.

Intuitive once structure understood. Easy to install and implement. Easily integrated to our ERP Review collected by and hosted on G2.com.

Haven't really found anything that alarms me. Review collected by and hosted on G2.com.