Ease of use of the MHC software , Document Express Review collected by and hosted on G2.com.

getting in contact with support for help Review collected by and hosted on G2.com.

We use MHC for payroll check printing and W2's. Their software is easy to use and the support is some of the best we have received. Both implementations were quick and pain free. Our employees are happy with the smooth transition of their W2's and one click ability to print them. While working with MHC on the set up both products, the team was extremely knowledgable and went out of their way to answer any last minutes questions or concerns. The continued customer support has been wonderful. I would definitely recommend this company to anyone looking for a printing solution. Review collected by and hosted on G2.com.

There are no discerable negatives to the product. Review collected by and hosted on G2.com.

The MHC software does the job and customer service has been terrific. Review collected by and hosted on G2.com.

For us, is that's it sitting on an old server we need to maintain, but that should be corrected this upcoming year. Review collected by and hosted on G2.com.

The people are the most helpful, there are some areas of the software that are not intuitive and particularly with the W2s as we don't pay much attention to them but for once a year so it's easy to forget how to maneuver through. Each support representative we've had has been fast to respond and very helpful at guiding us through and teaching us along the way. At each request for assistance they send a meeting invite which is so much easier than going back and forth in a support caseor trying to talk it through on the phone. Also we have a very large number of employees and the software handles the size well. The status bars also keep us informed when we have a long running process and should disband and the visual is easy to calculate approximate times so we can plan to get back together when it's done. Review collected by and hosted on G2.com.

1 year we didn't have a consistent resource to work with and that was a struggle, I think because we hopped from resource to resource each time we called there were details that were missed and we had some mistakes in the process. As long as there is consistency the process is very smooth. Review collected by and hosted on G2.com.

I like that they are willing to bring in technical experts when issues persist. Review collected by and hosted on G2.com.

They could include more robust error logging that would assist in troubleshooting configuration issues. Review collected by and hosted on G2.com.

The designer studio and the action develop rendering engine do exactly what expected Review collected by and hosted on G2.com.

The command line tool to install ecrion develop licences. Once we had win form tool so much easier Review collected by and hosted on G2.com.

Very good report generation software with outstanding developer support. Review collected by and hosted on G2.com.

We need support to convert documents from one format to other. Review collected by and hosted on G2.com.

The efficiency of routing invoices, the efficiency of processing invoices, the interface into our ERP system, and the accessibility of invoices without going to the AP files.

We have been able to link our invoices into a Crystal Report which gives the end user their expenses for the month that flow through AP. With a single click they can see every invoice that hit their department. The Finance Team also finds this very useful when doing expense analytics so they can see what invoices are causing expense fluctuation. Review collected by and hosted on G2.com.

The installation process took way longer than we were told. Some of that was our fault but most was not. Both of our installation people quit before we finished. We were then given a more senior person to help us finish up. We were told tyhat we could build reports using Crystal Reports, but no one at MHC had a clue how to do it. It was a big selling point for us, and its disappointing that we still don't have it working. Review collected by and hosted on G2.com.

MHC is one of Lawson/Infor's critical partners. They have collaborated for decades, and MHC is the go-to vendor for printing solutions, with a widening product base for AP solutions as well. Review collected by and hosted on G2.com.

The UI for Document Express is Windows 95 era. I know they have more modern products, but a surprising number of my consulting clients still go with DE 4.5 Review collected by and hosted on G2.com.

The system itself works, for the most part, and it is somewhat easy to search on IX Entry. Review collected by and hosted on G2.com.

Too many different processes just to get images into the different applications. Support is not the most helpful or very timely in their responses. Review collected by and hosted on G2.com.