--- title: MHC Software Reviews meta\_title: 'MHC Software Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 184 reviews by the users' company size, role or industry to find out how MHC Software works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 184 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- ### MHC Software Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of MHC Software, benefiting from convenient access to project documentation on any device. [(30 mentions)](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1188523&qs=pros-and-cons#reviews) Users appreciate the **secure and convenient document management** of MHC Software, streamlining processes and enhancing compliance. [(19 mentions)](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1190040&qs=pros-and-cons#reviews) Users appreciate the **efficiency** of MHC Software, as it significantly reduces HR workload and streamlines operations. [(18 mentions)](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1189266&qs=pros-and-cons#reviews) Users praise the **exceptional customer support** of MHC Software, highlighting their quick responses and effective guidance. [(14 mentions)](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1188897&qs=pros-and-cons#reviews) Users value MHC Software for its **automation features** , which streamline document processes and reduce manual workloads effectively. [(12 mentions)](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1189282&qs=pros-and-cons#reviews) Users find the **complexity** of MHC Software requires additional effort for setup and ad hoc reporting, often needing support help. [(9 mentions)](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1189629&qs=pros-and-cons#reviews) Users find the **steep learning curve** of MHC Software challenging, particularly with complex workflows and reporting. [(9 mentions)](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1189090&qs=pros-and-cons#reviews) Users find the **complex setup** process challenging, requiring considerable resources and ongoing maintenance efforts. [(8 mentions)](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1189671&qs=pros-and-cons#reviews) Users find the **difficult setup** of MHC Software complex and time-consuming, affecting overall onboarding and productivity. [(7 mentions)](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1190049&qs=pros-and-cons#reviews) Users find the **inefficient workflow management** leads to heavy reliance on human input, complicating automation efforts. [(6 mentions)](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1189721&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of MHC Software ##### 1. Ease of Use Users appreciate the **ease of use** of MHC Software, benefiting from convenient access to project documentation on any device. [ See 30 mentions ](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1188523&qs=pros-and-cons#reviews) See Related User Reviews KA Keith A. Enterprise (\> 1000 emp.) 5.0/5 "Mass Pay and Vendor Onboarding Make Global Payments Effortless" What do you like about MHC Software? I liked the fact that the mass pay feature made it possible for me to send payments to hundreds of different vendors in multiple currencies across the IK Imad K. Mid-Market (51-1000 emp.) 5.0/5 "Automated Invoicing and Flexible Approval Workflows That Truly Cut Workload" What do you like about MHC Software? I love being able to adjust approval workflows, as it significantly reduces manual work for our teams. It has noticeably lowered our overall workload, ##### 2. Document Management Users appreciate the **secure and convenient document management** of MHC Software, streamlining processes and enhancing compliance. [ See 19 mentions ](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1190040&qs=pros-and-cons#reviews) See Related User Reviews KA Keith A. Enterprise (\> 1000 emp.) 5.0/5 "Mass Pay and Vendor Onboarding Make Global Payments Effortless" What do you like about MHC Software? I liked the fact that the mass pay feature made it possible for me to send payments to hundreds of different vendors in multiple currencies across the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Effortless Document Access and Maintenance" What do you like about MHC Software? Easy to maintain, you can quickly access any of the documents. The support staff is extremely helpful and knowledgeable. ##### 3. Efficiency Users appreciate the **efficiency** of MHC Software, as it significantly reduces HR workload and streamlines operations. [ See 18 mentions ](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1189266&qs=pros-and-cons#reviews) See Related User Reviews KA Keith A. Enterprise (\> 1000 emp.) 5.0/5 "Mass Pay and Vendor Onboarding Make Global Payments Effortless" What do you like about MHC Software? I liked the fact that the mass pay feature made it possible for me to send payments to hundreds of different vendors in multiple currencies across the IK Imad K. Mid-Market (51-1000 emp.) 5.0/5 "Automated Invoicing and Flexible Approval Workflows That Truly Cut Workload" What do you like about MHC Software? I love being able to adjust approval workflows, as it significantly reduces manual work for our teams. It has noticeably lowered our overall workload, ##### 4. Customer Support Users praise the **exceptional customer support** of MHC Software, highlighting their quick responses and effective guidance. [ See 14 mentions ](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1188897&qs=pros-and-cons#reviews) See Related User Reviews CS C S. Enterprise (\> 1000 emp.) 3.5/5 "Great Support, but Invoice Automation Still Needs More Streamlining" What do you like about MHC Software? MHC has great support. I am contacting them a lot for support and updates and they are always very helpful. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Excellent Service and Reliable Performance" What do you like about MHC Software? The MHC software does the job and customer service has been terrific. ##### 5. Automation Users value MHC Software for its **automation features** , which streamline document processes and reduce manual workloads effectively. [ See 12 mentions ](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1189282&qs=pros-and-cons#reviews) See Related User Reviews IK Imad K. Mid-Market (51-1000 emp.) 5.0/5 "Automated Invoicing and Flexible Approval Workflows That Truly Cut Workload" What do you like about MHC Software? I love being able to adjust approval workflows, as it significantly reduces manual work for our teams. It has noticeably lowered our overall workload, CB Clarice B. Small-Business (50 or fewer emp.) 4.0/5 "We finally feel confident that employee hours are always accurate" What do you like about MHC Software? I like MHC Software since it enhances uniformity in the operations and saves the HR administrative workload. Automating payroll, assignment of shifts, ### 5 Cons or Disadvantages of MHC Software ##### 1. Complexity Users find the **complexity** of MHC Software requires additional effort for setup and ad hoc reporting, often needing support help. [ See 9 mentions ](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1189629&qs=pros-and-cons#reviews) See Related User Reviews CB Clarice B. Small-Business (50 or fewer emp.) 4.0/5 "We finally feel confident that employee hours are always accurate" What do you dislike about MHC Software? The only thing I do not like is that reporting and customization options are not as flexible as we desire in terms of analysing department wide trends ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Effortless Document Access and Maintenance" What do you dislike about MHC Software? It is a bit technical for some of the routines. ##### 2. Learning Curve Users find the **steep learning curve** of MHC Software challenging, particularly with complex workflows and reporting. [ See 9 mentions ](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1189090&qs=pros-and-cons#reviews) See Related User Reviews CB Clarice B. Small-Business (50 or fewer emp.) 4.0/5 "We finally feel confident that employee hours are always accurate" What do you dislike about MHC Software? The only thing I do not like is that reporting and customization options are not as flexible as we desire in terms of analysing department wide trends ![Kara F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kara F.") KF Kara F. Enterprise (\> 1000 emp.) 2.5/5 "Digital solutions with simple UI, But Backend Feels Outdated" What do you dislike about MHC Software? Backend is not simple and seems antiquated. Integration involves many departments - The set up seems more IT department friendly with terminology and ##### 3. Complex Setup Users find the **complex setup** process challenging, requiring considerable resources and ongoing maintenance efforts. [ See 8 mentions ](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1189671&qs=pros-and-cons#reviews) See Related User Reviews ![Kara F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kara F.") KF Kara F. Enterprise (\> 1000 emp.) 2.5/5 "Digital solutions with simple UI, But Backend Feels Outdated" What do you dislike about MHC Software? Backend is not simple and seems antiquated. Integration involves many departments - The set up seems more IT department friendly with terminology and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Robust Yet Complex; A Must-Have for Invoice Management" What do you dislike about MHC Software? I find the MHC Software's analytics ECRT interface cumbersome and not user-friendly, making it less intuitive to navigate and analyze data effectively ##### 4. Difficult Setup Users find the **difficult setup** of MHC Software complex and time-consuming, affecting overall onboarding and productivity. [ See 7 mentions ](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1190049&qs=pros-and-cons#reviews) See Related User Reviews ![Kara F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kara F.") KF Kara F. Enterprise (\> 1000 emp.) 2.5/5 "Digital solutions with simple UI, But Backend Feels Outdated" What do you dislike about MHC Software? Backend is not simple and seems antiquated. Integration involves many departments - The set up seems more IT department friendly with terminology and SD Sandra D. Small-Business (50 or fewer emp.) 4.5/5 "A solid boost to our process efficiency" What do you dislike about MHC Software? MHC Software's biggest weakness is the fact that some of the setup procedures are more time-consuming than I would prefer, particularly when modifying ##### 5. Inefficient Workflow Management Users find the **inefficient workflow management** leads to heavy reliance on human input, complicating automation efforts. [ See 6 mentions ](https://www.g2.com/products/mhc-software/reviews?filters%5Bsentiment_snippet%5D=1189721&qs=pros-and-cons#reviews) See Related User Reviews CS C S. Enterprise (\> 1000 emp.) 3.5/5 "Great Support, but Invoice Automation Still Needs More Streamlining" What do you dislike about MHC Software? Some of the processes, especially Invoice automation, need a lot of human interaction and the process could be automated better. SD Sandra D. Small-Business (50 or fewer emp.) 4.5/5 "A solid boost to our process efficiency" What do you dislike about MHC Software? MHC Software's biggest weakness is the fact that some of the setup procedures are more time-consuming than I would prefer, particularly when modifying RR Roberta R. Human Resources Business Partner Management Consulting Small-Business (50 or fewer emp.) 6/26/2025 "Turns out, managing invoices doesn't have to be a total nightmare" 4/5 What do you like best about MHC Software? I prefer MHC Software as it makes our back-office process faster. The most useful one is accounts payable. When the invoices arrive, it scans them and forwards them to individuals that require approving, thus we are not needed to spend time. The document management has everything organized and accessible, and the automation of the workflows reduces errors and makes the approvals straightforward. Review collected by and hosted on G2.com. What do you dislike about MHC Software? MHC should enhance its interface. It looks outdated and may be difficult to learn by a new user. The process of installing elaborate workflow may be more technical than anticipated or a user requires massive assistance by the team. This is not a dealbreaker, but it would be better to have a more modern design and simpler customization to self-service. Review collected by and hosted on G2.com. What problems is MHC Software solving and how is that benefiting you? MHC Software has transformed our manual document processing. Our finance team used to spend days on paper approvals, often misplacing documents. Now, everything is digital and automatic. Invoices follow a clear approval process, and we can quickly check statuses and find records, greatly improving our efficiency and compliance. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AS Amy S. PMO Manager Enterprise (\> 1000 emp.) 9/24/2025 "Great experience with Ross Anderson assisting us with getting our process running with our HCM." 4.5/5 What do you like best about MHC Software? Easy to get set up, great employees at MHC, i liked the portal for shared information. This was easy to set up and our employees are excited to be able to access their documents easily. MHC was very patient with us while we were encountering issues internally that had to be resolved. Review collected by and hosted on G2.com. What do you dislike about MHC Software? Haven't found anything to complain about. Review collected by and hosted on G2.com. What problems is MHC Software solving and how is that benefiting you? We won't have to print and send the w2's, 1099's, and other documents. Employees will have access to their documents at anytime. This will seriously help our overworked staff. We used to actually print ourselves so this alleviates a ton of manual work. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Sara C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara C.") SC Sara C. HR Administrator Leisure, Travel & Tourism Small-Business (50 or fewer emp.) 6/8/2025 "Getting invoices paid is so much faster thanks to MHC Software" 4.5/5 What do you like best about MHC Software? What I like best about MHC is how it really streamlines our document processes, especially for things like accounts payable and HR. Getting invoices routed and approved electronically, and pushing out pay stubs and W-2s digitally saves a ton of time and paper. The automation features cut down on manual work significantly. Review collected by and hosted on G2.com. What do you dislike about MHC Software? It can feel a bit complex to set up initially, and sometimes navigating certain configurations takes some getting used to. Like many specialized systems, the pricing structure isn't always the most straightforward, and there can be costs associated with additional modules or integrations. Review collected by and hosted on G2.com. What problems is MHC Software solving and how is that benefiting you? MHC Software is primarily solving our problems with manual, paper-heavy workflows in departments like finance and HR. It helps us move away from physically handling documents for approvals or distribution. This shift benefits us by making processes much more efficient, speeding up things like invoice processing, ensuring better compliance with digital records, and making it easier for employees to access their HR documents online. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite GH Garry H. Accounts Payable Specialist Professional Training & Coaching Small-Business (50 or fewer emp.) 6/5/2025 "Handling invoices is way less painful with MHC Software, finally getting paid on time" 4.5/5 What do you like best about MHC Software? What I like best about MHC Software is definitely its strong document automation and storage capabilities. The ability to digitize, manage, and quickly retrieve documents, like invoices or HR records, is a massive time saver. The workflow automation is also incredibly powerful; we've automated several approval processes that used to be entirely manual. For example, getting an invoice routed and approved now happens digitally within hours, compared to days or even weeks before. Plus, integrating it with our existing ERP system was relatively smooth and added significant value. Review collected by and hosted on G2.com. What do you dislike about MHC Software? What I dislike is primarily the user interface, which feels a bit dated compared to some modern cloud solutions. Navigating can sometimes be less intuitive than it could be, requiring more clicks for certain tasks. While implementation brought great results, the initial setup and configuration did feel complex and required significant internal resources and expertise. Ongoing maintenance also feels a bit more hands-on than we'd prefer. Review collected by and hosted on G2.com. What problems is MHC Software solving and how is that benefiting you? MHC Software is really solving the problem of manual, paper-heavy processes and slow information flow within our organization. Before implementing it, we were drowning in physical documents – stacks of invoices, personnel files, and contracts that were hard to track and route. Approvals took forever as papers sat on desks. Now, everything is digitized and flows through automated workflows. This means processes like Accounts Payable run much faster and smoother, HR can access employee files instantly, and we have better compliance and audit trails without the physical paper chase. It's fundamentally transformed how we handle critical business documents and approvals. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite PR priyal r. operations manager Mid-Market (51-1000 emp.) 7/8/2025 "Valuable digital accessibility resource from compliance to opportunity" 4/5 What do you like best about MHC Software? What I value most is the product's emphasis on equitable access and its alignment with both ethical practices and regulatory standards. the reference to statistics and expert commentary, like tabias van der velde's quote, adds credibility and depth. I also appreciate that it frames accessibility not just as a legal requirements but as a human centered responsibility and a business opportunity. Review collected by and hosted on G2.com. What do you dislike about MHC Software? One potential area for improvement could be providing more actionable examples or tools for implementing accessibility in documents. While the message is strong, some users may benefit from clearer steps or visual aids on how to create accessible content. Review collected by and hosted on G2.com. What problems is MHC Software solving and how is that benefiting you? The content helped me clearly understand the importance of accessibility in digital documentation and how it contributes to inclusivity in society. It also raised awareness of the legal and financial implication of non compliance. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AS AW S. Systems Engineer Sr • Development Enterprise (\> 1000 emp.) 5/9/2025 "MHC Product and Support review" 4.5/5 What do you like best about MHC Software? Ecrion MHC Software Usage and Update Process Daily Operations - Software Utilized: Ecrion MHC File Types Processed: PostScript files and PDF files Environment Complexity- Nature: Complex Impact: Requires new versions for changes Update Procedure Steps: Install in lower environments. Promote to Promo and Prod systems Challenges: Time-consuming due to the number of servers Review collected by and hosted on G2.com. What do you dislike about MHC Software? The licensing component is quite complex and typically requires the involvement of support personnel for any changes. These changes usually cannot be implemented on the same day, especially if requested outside of support hours. Review collected by and hosted on G2.com. What problems is MHC Software solving and how is that benefiting you? Our print solution was outsourced for several years before being brought back in-house in 2014. Over the years, our requirements have evolved significantly, and MHC has been crucial in addressing these challenges. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Mike P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike P.") MP Mike P. Technical Director Small-Business (50 or fewer emp.) 3/27/2025 "MHC Engage is the core of our business" 4.5/5 What do you like best about MHC Software? We have been using Engage and rendering products for over 20 years (since they were Ecrion) and it forms the core of our business processing millions of documents annually for a variety of verticals. Most of our documents are regulatory and are time based so flexibility and performance are key. We have extended the product using our own custom tasks to provide features to our customer like content management, business rules and validation. All our documents are designed by information engineers and designers so its also important we can get output that is accurate and on brand. Review collected by and hosted on G2.com. What do you dislike about MHC Software? Sorry to say, not great at communicating new features, roadmaps and releases. Review collected by and hosted on G2.com. What problems is MHC Software solving and how is that benefiting you? We are a CCM and CX consultancy and use the platform to provide an end-to-end service for our clients to produce their regulatory and bulk communications. Review collected by and hosted on G2.com. Show More Response from Hayley Kraft of MHC Software [Editedit](https://www.g2.com/survey_responses/mhc-software-review-10986540/official_response/edit) Mike, we are so happy to hear your great experience with MHC! We value your feedback about communicating new features/releases and will pass this on to the relevant teams. Thank you for sharing your thoughts! Current UserValidated ReviewerIncentivizedSource: Seller invite SH Shawn H. Senior HRIS Application Analyst Enterprise (\> 1000 emp.) 2/21/2025 "Good customer service. Product is functional, if not good-looking" 2.5/5 What do you like best about MHC Software? Outstanding customer service. The new Document Express /DSS upgrade is also easy to use and effective. Image Express functions well. Once you get these set up, the administration is fairly simple and the applications rarely malfunction. We use Infor Cloudsuite for HCM/FSM and MHC integrates pretty well with Infor. Review collected by and hosted on G2.com. What do you dislike about MHC Software? I'm not sure if we have the latest and greatest, but the admin tools for Document Express and Image Express as far as setup/configuration have very outdated user interfaces and are somewhat buggy. UI design overall is fairly lacking. Review collected by and hosted on G2.com. What problems is MHC Software solving and how is that benefiting you? It can handle printing aspects for Payroll that our ERP solution (Infor) currently does not have a solution for. We also use it for HR/Payroll document hosting and self service. Although Infor now has the ability to handle this part, it did not when we originally implemented, and we will not have the resources to implement it in Infor anytime soon. MHC also solves our ACA Reporting requirement. Review collected by and hosted on G2.com. Show More Response from Hayley Kraft of MHC Software [Editedit](https://www.g2.com/survey_responses/mhc-software-review-9342749/official_response/edit) Hi Shawn, thank you for your review. We are so happy to hear you've had outstanding customer service. As for your feedback about UI design/bugs, we value your comments and have passed them along to our product team. Thank you for helping us continue to improve our product! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Mid-Market (51-1000 emp.) 12/17/2025 "Effortless Document Access and Maintenance" 4.5/5 What do you like best about MHC Software? Easy to maintain, you can quickly access any of the documents. The support staff is extremely helpful and knowledgeable. Review collected by and hosted on G2.com. What do you dislike about MHC Software? It is a bit technical for some of the routines. Review collected by and hosted on G2.com. What problems is MHC Software solving and how is that benefiting you? They helped use with 1099 process, payment processing, po processing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite RJ Rachelle J. Revenue Assurance Analyst Mid-Market (51-1000 emp.) 3/4/2022 "Easy to use, straightforward interface" 4/5 What do you like best about MHC Software? we have started utilizing other functions which has provided us with more insights and value. The response time for the team is much faster and the communication is clearer. Not changing overall number because this was in response to some issues. If this continues, I would happily give straight 10s in another year or so Review collected by and hosted on G2.com. What do you dislike about MHC Software? Keep doing what you are doing, this year has been much improved! Review collected by and hosted on G2.com. Recommendations to others considering MHC Software: Effective tool for time management and organization without wasting employee resources on things that can be done systematically Review collected by and hosted on G2.com. What problems is MHC Software solving and how is that benefiting you? Much faster process overall, still finding ways to save time and better utilize our employees time so getting even better as we go! Review collected by and hosted on G2.com. 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