Reduces paper costs and helps create a productive-non cluttered work environment. Less likely to loose an invoice. Can easily track invoice approval

I do like the easy to use interface offered by MHC Software to handle our client communications. In particular, I enjoy the simplicity of being able t

Reduces paper costs and helps create a productive-non cluttered work environment. Less likely to loose an invoice. Can easily track invoice approval

The people are the most helpful, there are some areas of the software that are not intuitive and particularly with the W2s as we don't pay much attent

Reduces paper costs and helps create a productive-non cluttered work environment. Less likely to loose an invoice. Can easily track invoice approval

I do like the easy to use interface offered by MHC Software to handle our client communications. In particular, I enjoy the simplicity of being able t

Reduces paper costs and helps create a productive-non cluttered work environment. Less likely to loose an invoice. Can easily track invoice approval

Fairly easy to install the applications on users computer Being able to print checks and have the printers automatically update in Document Express.

Reduces paper costs and helps create a productive-non cluttered work environment. Less likely to loose an invoice. Can easily track invoice approval

Fairly easy to install the applications on users computer Being able to print checks and have the printers automatically update in Document Express.

Their support team is extremely help and willing to assist.

MHC can make some healthcare solutions/processes work that others are not able to accomplish. Project Leaders and Technical Support are A+ to work wit

Reduces paper costs and helps create a productive-non cluttered work environment. Less likely to loose an invoice. Can easily track invoice approval

Outstanding customer service. The new Document Express /DSS upgrade is also easy to use and effective. Image Express functions well. Once you get t

1 year we didn't have a consistent resource to work with and that was a struggle, I think because we hopped from resource to resource each time we cal

Our special document types needed just a little more effort in the initial fine tuning of very specific workflow rules than we thought. It required a

Our special document types needed just a little more effort in the initial fine tuning of very specific workflow rules than we thought. It required a

Nevertheless, even though it is very powerful, it was somewhat intimidating to initially set up custom fields and reporting templates in MHC Software.

What I dislike is primarily the user interface, which feels a bit dated compared to some modern cloud solutions. Navigating can sometimes be less intu

It can feel a bit complex to set up initially, and sometimes navigating certain configurations takes some getting used to. Like many specialized syste

MHC should enhance its interface. It looks outdated and may be difficult to learn by a new user. The process of installing elaborate workflow may be m

Nevertheless, even though it is very powerful, it was somewhat intimidating to initially set up custom fields and reporting templates in MHC Software.

getting reporting output. Difficulty getting reports out of system.

Our special document types needed just a little more effort in the initial fine tuning of very specific workflow rules than we thought. It required a

The process of setting up document categorization was a bit rigid in that it was somewhat stiffer to plan the different types of projects we had at th

Nevertheless, even though it is very powerful, it was somewhat intimidating to initially set up custom fields and reporting templates in MHC Software.

They could include more robust error logging that would assist in troubleshooting configuration issues.

Sometimes the scans don't process correctly and have to be re-scanned.

I'm not sure if we have the latest and greatest, but the admin tools for Document Express and Image Express as far as setup/configuration have very ou

Sometimes the scans don't process correctly and have to be re-scanned.

1 year we didn't have a consistent resource to work with and that was a struggle, I think because we hopped from resource to resource each time we cal

MHC should enhance its interface. It looks outdated and may be difficult to learn by a new user. The process of installing elaborate workflow may be m

Sometimes, reporting module may be slightly slow in creating complicated custom reports and patience may be required. We have also discovered that upd

Implementation was extremely long. Customer Service is helpful but sometimes tedious in the back and forth.

1 year we didn't have a consistent resource to work with and that was a struggle, I think because we hopped from resource to resource each time we cal

Implementation was extremely long. Customer Service is helpful but sometimes tedious in the back and forth.