
Simplicity. We send logs (via Aptible). We go and search for those logs when we need to. We had to do minimal setup to make it work. Setting up archiving to S3 was a breeze. (We used to do our own Elasticsearch thing. It was horrible.)
Oh, alerts! It is very useful to get alerted when we have certain types of errors in volume. It has helped us be aware of problems very, very quickly! Review collected by and hosted on G2.com.
There are times when there's an ingestion delay (or an indexing delay), and it can be hard to tell where the problem is. It isn't always LogDNA, but sometimes it is. Sometimes it is in our logging system before it gets to LogDNA. But there's no easy way of seeing that.
Because we have a HIPAA-enabled account, support and account management is a little...different. I have access to usage data that the account and support teams don't, even though the aggregate usage data isn't PHI. Review collected by and hosted on G2.com.