Metrobi Delivery Management Software Reviews (59)

Reviews

Metrobi Delivery Management Software Reviews (59)

4.9
59 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its real-time tracking and proof of delivery features, which enhance operational efficiency and customer satisfaction. The intuitive interface simplifies delivery management, making it easy for teams to coordinate logistics effectively. However, some users note that the interface could be more user-friendly in certain areas.

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WV
Werner V.
Last Mile Manager at Colisprive Belux
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Excellent Visibility Across Every Delivery From Dispatch to Completion"
5/5
What do you like best about Metrobi Delivery Management Software?

The biggest advantage for our team is having complete visibility throughout the delivery process. Metrobi combines route optimization, live driver tracking, customer notifications, and proof of delivery into one platform, making it much easier to manage daily operations.

The proof of delivery tools have been especially valuable because our drivers can capture signatures, photos, and delivery notes at every stop. This has reduced delivery disputes and provided a dependable record for our customer service team. Review collected by and hosted on G2.com.

What do you dislike about Metrobi Delivery Management Software?

I would like additional options for customizing notifications and analytics based on different delivery teams. While the existing reports are informative, more flexibility would help larger operations analyze performance more effectively. Review collected by and hosted on G2.com.

RB
Roberto B.
Pipe Warehouse and Dispatch Coordinator
Small-Business (50 or fewer emp.)
"A Reliable Platform for Managing Busy Delivery Schedules"
5/5
What do you like best about Metrobi Delivery Management Software?

Our business experiences large spikes in deliveries during holidays and special occasions, and Metrobi has handled those demands very well. The automated route optimization allows us to organize dozens of deliveries efficiently without spending hours planning routes manually.

The live tracking feature gives our team complete visibility into driver locations, making it much easier to answer customer questions. I also appreciate the proof of delivery functionality because every completed order includes a signature or photo, giving us a reliable record whenever customers request confirmation. Review collected by and hosted on G2.com.

What do you dislike about Metrobi Delivery Management Software?

The reporting tools are useful, although I would enjoy having more customization when comparing delivery performance over longer periods. Aside from that, the overall experience has been very positive. Review collected by and hosted on G2.com.

FG
Frantiska G.
Supply Chain Planning Manager
Manufacturing
Enterprise (> 1000 emp.)
"Metrobi Helped Us Gain Better Control Over Local Deliveries"
5/5
What do you like best about Metrobi Delivery Management Software?

One of the biggest advantages of Metrobi is how it brings every part of the delivery process together in a single platform. The route optimization feature has helped our drivers complete more deliveries without wasting time on inefficient routes. As our order volume increased, manually planning routes became difficult, but Metrobi simplified the entire process. Review collected by and hosted on G2.com.

What do you dislike about Metrobi Delivery Management Software?

The platform includes many useful features, which is great, but it can take some time for new team members to become comfortable with all the available tools and workflows. A few areas of the reporting section could also offer deeper customization for businesses that want more detailed operational analysis. Review collected by and hosted on G2.com.

TC
Tatiana C.
Senior Supply Chain
Manufacturing
Enterprise (> 1000 emp.)
"Metrobi Has Made Our Delivery Process More Predictable and Transparent"
5/5
What do you like best about Metrobi Delivery Management Software?

Metrobi has given us much better visibility into our daily delivery operations. The route optimization feature helps our drivers follow the most efficient delivery sequence, which has reduced unnecessary mileage and improved on time performance. The live tracking dashboard is equally valuable because our dispatch team can monitor deliveries in progress without constantly checking in with drivers. Review collected by and hosted on G2.com.

What do you dislike about Metrobi Delivery Management Software?

The platform covers most of our operational needs, but I would like to see more options for creating custom reports and dashboards tailored to different departments. It would also be useful to have additional training resources for new employees during onboarding. Review collected by and hosted on G2.com.

AL
Ancuta L.
Operation Support Manager
Food & Beverages
Enterprise (> 1000 emp.)
"Metrobi Simplified Our Multi Route Delivery Operations"
5/5
What do you like best about Metrobi Delivery Management Software?

What stands out most is the route optimization capability. Before using Metrobi, our dispatch team spent a significant amount of time manually planning delivery schedules and routes. Metrobi automatically organizes deliveries into efficient routes, which has reduced unnecessary driving time and improved delivery consistency Review collected by and hosted on G2.com.

What do you dislike about Metrobi Delivery Management Software?

While the platform is powerful, there can be a learning curve for new dispatchers and drivers who have not previously worked with delivery management software. Some advanced features require a bit of exploration before teams can take full advantage of them. Review collected by and hosted on G2.com.

Gabriel  M.
GM
Gabriel M.
Head of Facility Management and General Services
Enterprise (> 1000 emp.)
"Real-Time Visibility and Proof of Delivery That Strengthen Accountability"
5/5
What do you like best about Metrobi Delivery Management Software?

What stands out most about Metrobi is the level of visibility it provides into local logistics. For a large organization like ORES, managing moving parts across thousands of employees and various sites is a challenge. Metrobi’s real-time driver tracking and automated dispatching take the guesswork out of our delivery operations. The interface is intuitive, but the real value is in the digital proof of delivery. Having instant access to photos and signatures ensures a level of accountability that is essential in the utilities sector, where documentation and precision are non-negotiable. Review collected by and hosted on G2.com.

What do you dislike about Metrobi Delivery Management Software?

The platform is feature-rich, which is a positive, but for smaller, ad-hoc tasks, the initial setup of complex routes can take a moment to get exactly right. Additionally, while the analytics and heat maps are incredibly detailed, it took our team a bit of time to fully integrate these insights into our weekly reporting cycles. However, once the learning curve was bridged, the data became an asset rather than a hurdle Review collected by and hosted on G2.com.

JC
Julie C.
Site Manager
Events Services
Small-Business (50 or fewer emp.)
"A Practical Solution for Managing Time Sensitive Deliveries"
5/5
What do you like best about Metrobi Delivery Management Software?

Our business relies on making deliveries within strict time windows, and Metrobi has become an important part of our daily operations. The route optimization feature helps us schedule deliveries more effectively, especially during busy periods when drivers are handling multiple stops. Review collected by and hosted on G2.com.

What do you dislike about Metrobi Delivery Management Software?

There are occasions where I would like additional customization options for dashboards and operational reports. The information provided is useful, but businesses with unique reporting requirements may want greater flexibility. Review collected by and hosted on G2.com.

GF
Giuseppe F.
Logistics Coordinator
Wholesale
Mid-Market (51-1000 emp.)
"Reliable Delivery Tracking and Proof of Delivery in One Platform"
5/5
What do you like best about Metrobi Delivery Management Software?

The feature that delivers the most value for our business is the combination of live tracking and proof of delivery. We handle time sensitive deliveries to business clients, and having real time visibility into every delivery allows us to proactively communicate with customers when needed. Review collected by and hosted on G2.com.

What do you dislike about Metrobi Delivery Management Software?

There are times when I would like additional customization options within certain reports and dashboard views. The available information is useful, but more flexibility in how operational data is filtered and displayed would make performance analysis even stronger. Review collected by and hosted on G2.com.

Rachel  K.
RK
Rachel K.
Director of Catering & Events
Hospitality
Enterprise (> 1000 emp.)
"Smooth Delivery Management with Real-Time Benefits"
5/5
What do you like best about Metrobi Delivery Management Software?

I use Metrobi Delivery Management Software to manage our daily catering and store deliveries. It helps us schedule routes, assign drivers, and track orders in real time. I love how it keeps our food deliveries organized and ensures they get to customers on time, even without our own delivery fleet. The software solved the chaos of managing drivers and planning routes manually, making our deliveries run much smoother. The ease of assigning and managing deliveries with Metrobi is impressive, eliminating extra back-and-forth communication. The real-time tracking feature is invaluable, allowing me to see exactly where drivers are and when deliveries will arrive, making it easy to adjust routes quickly if there are delays. Setting up the software was easy and quick, as we could start assigning deliveries in a short time. I also appreciate how using Metrobi alone has been great, and I'd give it a 10/10 rating for effectively ticking all the boxes for me. Review collected by and hosted on G2.com.

What do you dislike about Metrobi Delivery Management Software?

It works well overall but sometimes driver availability during very busy peak hours can be limited. Also, we'd like even more flexibility in scheduling last minute changes without having to rework the whole routes. Review collected by and hosted on G2.com.

Anusha S.
AS
Anusha S.
Salesforce Developer
Small-Business (50 or fewer emp.)
"User-Friendly platform for managing deliveries"
5/5
What do you like best about Metrobi Delivery Management Software?

I use Metrobi Delivery Management Software to manage and streamline my local deliveries. I like the real-time tracking and route optimization, which makes delivery management easier, faster, and more efficient. The setup was simple and quick, with an easy onboarding process for getting started. Review collected by and hosted on G2.com.

What do you dislike about Metrobi Delivery Management Software?

Better integrations with tools like Shopify and QuickBooks would improve workflow efficiency. Review collected by and hosted on G2.com.