Thanks for sharing such a detailed review. It’s great to hear that Metricool helps you streamline your posting across platforms and that the analytics and setup experience support your daily work.

About the disconnections, we know how frustrating they can be. These are triggered by the social networks themselves when permissions expire or are revoked for security reasons. While this isn’t something Metricool can prevent, users can reduce how often it happens by following the steps in our article on Best practices to minimize disconnections on social networks. If you’re still running into frequent issues, feel free to reach out to us through the chat so we can look into your case together.

Thanks again for trusting Metricool to manage multiple accounts in one place. Your feedback really helps us keep improving.

Glad the reports are working well for your client workflow, consolidating everything in one place is exactly what they're built for.

On thumbnail and cover image options, availability depends on what each platform allows through their API, so there are some limitations outside our control. That said, if it's not showing up as expected, our support team can walk you through it and make sure everything is set up correctly.

On the UI and report summaries, we're taking note and it's worth checking out Metricool Studio and Campaign Dashboards (both available in the Reporting section), which bring a more modern experience and deeper reporting capabilities that might already address some of what you're looking for.

As for ALT text, it's currently available for images in the planner, and we have it on our radar for reports too. Our team is here for you if you want to share more detail.

Thanks for sharing your experience! It’s great to hear that Metricool helps you manage and schedule content for your clients more efficiently from one place.

We also appreciate your suggestion about improving collaboration and publishing directly from the dashboard. Feedback like this helps us continue refining the platform. Thanks again for taking the time to review Metricool!

We understand how frustrating it can be to forget to cancel a renewal on time, and we’re sorry for the inconvenience this caused. However, managing the subscription is the user’s responsibility. All users have 24/7 access to their account settings to review, modify, or cancel their plan at any time. Metricool’s automatic renewal system is designed to ensure uninterrupted service, and all details about how subscriptions work are clearly explained in our Terms and Conditions and Help Center, both publicly available.

Regarding your comment about connecting Instagram accounts, it’s not necessary to disconnect and reconnect profiles —in fact, we don’t recommend doing so. Metricool is structured by “brands,” and each brand allows you to connect one profile per social network. This means that with any premium plan, you can connect as many Instagram accounts as the number of brands included in your plan—one per brand—without any need to disconnect existing ones.

We understand your disappointment and regret that your experience didn’t meet expectations. While Metricool only provides the service and cannot take responsibility for monitoring individual usage or managing cancellations, our support team is always available via chat to clarify any doubts and ensure you have the information you need.

Thanks for sharing such a thoughtful review. We’re glad to hear that Metricool makes it easy to roll out across multiple clients and streamline approvals, especially when different stakeholders are involved.

We also appreciate your honest feedback about the commenting experience during reviews. That kind of insight is really valuable for our product team as we continue refining collaboration features to make feedback clearer and smoother.

It’s great to know that Metricool is helping you distribute social content internally in a way that feels authentic and engaging. If you ever want to share more ideas or need support, our team is always here to help.

Thanks for taking the time to rate us!

Thanks so much for sharing your experience! We love hearing that Metricool makes your planning easier and that the best times feature is helping you post more confidently.

We understand your point about having a combined calendar view and have shared your feedback with our team. It’s always exciting to hear insights from our first Metricool experiences. Feedback like yours helps us keep improving the experience for all Metricoolers.Thanks again for trusting us with your content strategy!

Thanks for sharing such a thoughtful review. We’re glad to hear Metricool makes your planning faster and that the calendar view and reports help you work more efficiently with your clients. The free plan does have its limits, but if you ever feel curious, you might want to give Premium a try—it could be a good fit for managing multiple clients. Great to know you’re finding value in using Metricool almost every day!

Thanks for sharing your experience. We’re glad to hear that scheduling posts across multiple platforms is helping you save time, that’s exactly what we aim for.

Regarding LinkedIn, some features like scheduling for certain platforms are available on paid plans, which allows us to offer more advanced integrations and keep the service running smoothly.

If you’d like to explore those options or have any questions, feel free to reach out via chat or at help@metricool.com. Our team will be happy to help.

Thanks so much for your detailed review! We’re glad to hear Metricool gives you the coverage, reporting, and client management you need and that our support team has been helpful along the way.

About approval emails:

- If reviewers have a Metricool account, the creator of the post can choose to disable email notifications when setting up approvals. In that case, reviewers won’t get one email per post—instead, they’ll see a notification icon in their “My tasks” section inside Metricool.

- If reviewers don’t have a Metricool account, the system always sends an individual email for each post pending approval.

Your feedback is super valuable, and we’ll keep working on making the approval process even smoother.

Thanks for choosing Metricool, we’re proud to be part of your workflow.