--- title: MessageSolution Reviews meta_title: 'MessageSolution Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how MessageSolution works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 10 scale: '5' date_modified: '2026-07-12' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # MessageSolution Reviews **Vendor:** MessageSolution **Category:** [eDiscovery Software](https://www.g2.com/categories/ediscovery) **Average Rating:** 4.0/5.0 **Total Reviews:** 10 ## About MessageSolution MessageSolution is an industry leader in information archiving and eDiscovery solutions for on-premise, Cloud, and MSP/ISP-hosted multi-tenant environments. With award-winning enterprise on-premise and Cloud-powered products, MessageSolution resolves business issues for organizations around the world in electronic discovery litigation support, compliance, storage management, and email server migrations. With products deployed in over 50 countries, MessageSolution empowers today’s organizations to effectively manage electronically stored information and corporate intelligence. MessageSolution’s software platforms help organizations mitigate risk and reduce costs. MessageSolution's team of dedicated professionals comes from a wide array of companies in Silicon Valley, including technology veterans from Sun Microsystems and IBM as well as graduates of Stanford University. With more than 20 years of high tech experience, MessageSolution puts forth a team effort to create software to solve IT problems for SME/enterprise organizations in various industries across the world. ## MessageSolution Reviews ### 1. MessageSolution is not fantastic **Rating:** 2.0/5.0 stars **Reviewed by:** Charles M. | Computer Control Operator, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about MessageSolution?** MessageSolution comnplicates the management of my emails. Its less user friendly interface and powerless features make it diffiulr to organize and search through my messages. The weak archiving and compliance capabilities does not provide me with peace of mind. **What do you dislike about MessageSolution?** It does not make me know that my companys data is secure or not. The customer support is not well organized and not ready to assist and quick to respond. MessageSolution has truly disturbed email management. **What problems is MessageSolution solving and how is that benefiting you?** The user interface lacks intuitiveness. It is sometimes difficult to navigate. The customer support needs to be more efficient and responsive making it difficult to solve any concerns or resolve issues promptly. The pricing structure lacks transparency with fees. ## MessageSolution Discussions - [What is MessageSolution used for?](https://www.g2.com/discussions/what-is-messagesolution-used-for) - [Is there any other way to integrate the third party tools in Enterprise Information?](https://www.g2.com/discussions/is-there-any-other-way-to-integrate-the-third-party-tools-in-enterprise-information) - 1 upvote - [What are the other softwares does this integrate with?](https://www.g2.com/discussions/what-are-the-other-softwares-does-this-integrate-with) - 1 upvote - [View MessageSolution pricing details and edition comparison](https://www.g2.com/products/messagesolution/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+03%3A36%3A23+-0500&secure%5Bsession_id%5D=37300032-5ba4-4cb6-aa6a-0ccf3a9405b1&secure%5Btoken%5D=c93475485b0d97aa3ae8065caa56c7f60919fc806289af589541610b433f5fec&format=llm_user) ## MessageSolution Features **Additional Functionality** - Single Sign On - Audit Management - Filtering - Third-Party Integrations - Multiple Data Sources - Metadata Management - Audit Trail - Multimedia Archiving - Rules-Based Workflow - Monitoring - Customizable Reports - Role-Based Permissions - HIPAA Compliant - Content Library - Document Templates - Secure Data Storage - Data Import/Export - Data Capture and Transfer - Data Migration - Disaster Recovery - Automatic Backup - Multi-Location - Tagging - Access Controls/Permissions - Compliance Management - Document Management - Workflow Management - Data Recovery - Content Management - Reporting & Statistics - SSL Security - Customizable Branding - Web Archiving - Reporting/Analytics - Data Storage Management - User Interface - AI Copilot - Multiple Format Support - Activity Dashboard - Activity Tracking - Document Storage - Archiving & Retention - Indexing - Match & Merge - Version Control - Active Directory Integration - File Management - eDiscovery - API - Generative AI - Storage Management - Records Management - Data Retention Management - Full Text Search - Digital Asset Management **Document Collection** - Legal Hold - Document Collection - Document Processing **Document Review** - Document Review - Project Analytics - Project Templates - Automated Review - User Reporting - Permissioned Access - Production - Reporting/Analytics **Agentic AI - eDiscovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Collaboration Tools - Alerts/Notifications - Full Text Extraction - Document Imaging - Audit Trail - Data Import/Export - Full Text Search - Categorization/Grouping - API - Activity Tracking - Search/Filter - Compliance Management - Document Storage - Secure Data Storage - Workflow Management - Generative AI - Optical Character Recognition - Data Visualization - Keyword Search - Metadata Extraction - Archiving & Retention - Multiple File Format Support - Data Retention Management - Drag & Drop - AI Copilot - Document Management - Commenting/Notes - Tagging - Metadata Management - Topic Clustering - Natural Language Search - Two-Factor Authentication - Customizable Reports - Indexing - Access Controls/Permissions - Duplicate Detection - User Management - Case Management - Dashboard - Document Classification ## Top MessageSolution Alternatives - [Logikcull](https://www.g2.com/products/logikcull/reviews) - 4.7/5.0 (515 reviews) - [Everlaw](https://www.g2.com/products/everlaw/reviews) - 4.7/5.0 (721 reviews) - [Relativity](https://www.g2.com/products/relativity/reviews) - 4.5/5.0 (642 reviews)