There were 3 primary reasons we chose to switch to MessageGears from our previous solution- 1) the 'hybrid' solution allows us incredible flexibility with our data, 2) responsive developers & support, and 3) aggressive approach to pricing that fits well with our unique sending patterns.

We've been very happy for about 3 years now with the service and the team. All 3 of our initial reasons have remained positives for the service. Review collected by and hosted on G2.com.

I would only have 2 areas that we'd consider 'dislike.' The interface for end users doesn't have nearly the polish of a MailChimp, which I do hear about from end users. It is however simple enough that users get up and running with very little training on our side. The other is almost more of a back-handed compliment; because they are constantly improving and adding features to the end-user interface, stuff breaks more often than you'd see on more of a consumer-focussed or less actively updated tool. Review collected by and hosted on G2.com.

We are using this MessageGears for most of our iMeet product daily meeting invites and other communications to our customers. Our users are receiving emails on time and did not see any major failures. MessageGears has very good API structure and easy to integrate with any application with no time. I always recommend MessageGears email system for any kind of applications which is depends on email system. Review collected by and hosted on G2.com.

Nothing at this moment. It would be great if you add easy template editing system Review collected by and hosted on G2.com.

MessageGears has good consistent uptime and reliability. The portal has a lot of benefits including the rankings of the accounts, trends within the accounts, the email html and spam assassin scores. One of the features I use the most often is the bounce downloads for the daily sends for an account.

MessageGears support has been very responsive and helpful. Review collected by and hosted on G2.com.

My number one dislike is, within the portal, not being able to search by date for all accounts. Also, having the bounces viewable by send instead of date would be helplful. Review collected by and hosted on G2.com.

Message Gears serves as a viable email server for the software company that I work for. I like that the interface shows error messages in a clear, concise format. Review collected by and hosted on G2.com.

I would like to see the subject line included for individual email sends for testing purposes. We often deal with clients that send out many email sends in a single day and the subject line would greatly benefit. Review collected by and hosted on G2.com.

Definitely the error message list. I have found it to be more helpful than our other server's error messages, especially when I need to resolve an error on an email send. Review collected by and hosted on G2.com.

The UI is somewhat lacking. It's not always the easiest to navigate. Review collected by and hosted on G2.com.

MessageGears gives us the ability to self-host our database, which significantly reduces our TCO. Also, MessageGears has powerful integration with our data warehouse. Review collected by and hosted on G2.com.

The upgrade process can be a bit cumbersome, and troubleshooting application errors (especially tracebacks generated from template rendering) can be obscure. User management is onerous; it would be preferable to use some sort of SSO instead of making our colleagues remember yet another password. Review collected by and hosted on G2.com.

The ability to look up a email based on id. Review collected by and hosted on G2.com.

When loading the accounts page, I've noticed that all of our accounts (thousands) all load at once on the page and then are hidden in a multi-page searchable frame. This causes extremely long load times and can be frustrating. I also find it very difficult to search for specific emails based on subject line. Review collected by and hosted on G2.com.

The MessageGears team is super-responsive on the rare occasions that we need to contact them and ask for help researching a challenging issue or a change in how something works. Their platform is rock-solid reliable, and they have always gone above and beyond for anything we've needed. Review collected by and hosted on G2.com.

There's very little I dislike about MessageGears. Review collected by and hosted on G2.com.

The layout of the feature is easy to use and the support staff is always prompt and able to answer my questions. Review collected by and hosted on G2.com.

I hate that they have removed the ability to view individual/transactional emails. Review collected by and hosted on G2.com.

MessageGears just works. Very well. It's always available and reliable. Review collected by and hosted on G2.com.

Nothing in particular. We never had complaints. Review collected by and hosted on G2.com.