I like how the software is easy to follow and use and download starting off on this software is very easy to use and learn. Review collected by and hosted on G2.com.

At this time there is nothing I dislike about it. Review collected by and hosted on G2.com.

A unique product that is among few software's that provides email marketing services that combined the power/security of on-premise capabilities with efficiency and most importantly scalability of consistent cloud delivery. How amazing is that? Not to mention the software is very user-friendly with a *reliable* support staff at your assistance. Review collected by and hosted on G2.com.

Intended for large-scale companies. As a small company, we were deterred from our targeted audience and quickly tried to reach other audiences. Didn't turn out so well, ended up wasting more time instead of targeting our niche market. Review collected by and hosted on G2.com.

Expedia OCC team uses messagegears as their email delivery service. From the time I have started working with MG, my experience has been great! They provide a lot of support, and their response time and knowledge breadth are very good! Review collected by and hosted on G2.com.

I would really like to see single sign on implemented for expedia, as right now, i have to greate a new account with a different email id for each and every accelerator instance i have to login to. Review collected by and hosted on G2.com.

MessageGears has enabled us to send more email more efficiently and more effectively than anyone else in our space. As an email marketing agency, we deal with clients who are either completely unable to deliver their own email on an enterprise scale, or are only able to achieve mediocre deliverability. Many of our competitors struggle with the same problem. With the flexibility and insights that MessageGears makes available, we have a huge leg up. Review collected by and hosted on G2.com.

MessageGears requires a substantial learning curve on the back end, and is not a turnkey solution (certainly not one that we could give to a client and let them run with it). There are certain situations where we would like to make a more turnkey model available to less technologically savvy users, but for our team internally -- using it every day -- it is powerful and effective. Review collected by and hosted on G2.com.

MessageGears customer service is great! They are super responsive, helpful, go above and beyond to do what they can to meet our needs. They are also working hard at improving the service and bringing in new features that will help us even more. Review collected by and hosted on G2.com.

Can't schedule emails in user's time zone and can't localize email templates for language. We are a global company and offer 12 languages, if we wanted to format emails properly per language and send them to the whole world, that would end up being 36 total marketing campaigns. We would need to report on those 36 campaigns individually, even though it would actually be one campaign. This is extra difficult because there is no report builder to report on multiple emails at once, which is problematic for us because we have to send three campaigns for each campaign so that they send at semi appropriate times (because there is no feature allowing us to send emails in the user's time zone). Review collected by and hosted on G2.com.

What I like most about MessageGears is how easy it is to design custom HTML email templates, duplicate, schedule, and send them. Review collected by and hosted on G2.com.

The thing I dislike most about MessageGears is the lack of reporting features for marketing emails. It would be great if there was more of a function to look at the results of your email in a really specific way. Who opened, clicked, bounced, etc. Most email marketing softwares have this feature, which is why I think MessageGears is lacking in this department. Review collected by and hosted on G2.com.

The analytics and ease of access to accounts. I am able to see all historical emails for the accounts I work with. Review collected by and hosted on G2.com.

The UI could use a bit of an update. At times it is difficult to navigate. That said, we do have a lot of data flowing through the service. Review collected by and hosted on G2.com.

MessageGears Database connection flexibility is paramount in our day to day operations Review collected by and hosted on G2.com.

Very little. They have addressed most of the concerns from my previous review. I believe documentation is still an area for improvement Review collected by and hosted on G2.com.

MessageGears provides some good data for seeing send performance--initially--as well as checking on sends that were not able to complete. Review collected by and hosted on G2.com.

Primarily that individual sends--to one person--are not accessible until the next day. So if a send didn't go out and I'm trying to check the logs in MG, I can't necessarily see what happened. Review collected by and hosted on G2.com.

I love the Portal. Would like it to be a bit faster, but it is very easy to use and descriptive. Also, the Support team is always on-point and super helpful. Review collected by and hosted on G2.com.

The design could be a bit more modern looking. Review collected by and hosted on G2.com.