Sam K.
SK
Sam K.
Product Manager
Small-Business (50 or fewer emp.)
"Get in touch with your users independently!"
4/5
What do you like best about MessageGears Platform?

As a product manager I am no longer dependent on my developers to reach my users directly Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

The styling option could be enhanced, supporting GIFs in in-app messages and conversations would be great. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Time saving for lots of stuff but not intuitive enough"
3.5/5
What do you like best about MessageGears Platform?

Best: I needn't setup targeting/Audience every time, just need to change values in some fields. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Dislike: Updating counts/refreshing recipient takes a long time; lots of setup need to be done by our BI team rather than just in MG, so not intuitive enough for Email team. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Fantastic Support"
5/5
What do you like best about MessageGears Platform?

The message gears team is very responsive, and provide extensive support whenever necessary. The cloud solutions and analytics they provide are very good Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Their accelerator app does not scale very well Review collected by and hosted on G2.com.

Verified User in Online Media
CO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Swrve will bring your app communications to life!"
5/5
What do you like best about MessageGears Platform?

Setting up and managing multivariate tests

Applying segments/cohorts set up for one campaign or test to another

Serving different config data files to different player segments Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

The web interface is a bit clunky

Some of the SDK quirks lead to difficult implementation if you're doing anything non-standard

It's not cheap Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great, good interface"
3.5/5
What do you like best about MessageGears Platform?

It's easy to configure push campaigns, very friendly interface.

Very effective also. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

No bad experience so far, maybe there could be more personalizing options for push notifications. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"The best mobile app analytics software "
4.5/5
What do you like best about MessageGears Platform?

We use Swrve for our mobile app analytics and communications needs. These needs were focused on allowing our org to get push notifications and communicate with our other apps that we were using internally. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

The price can be a lot from an Opex standpoint, but the ROI kicks in very quickly. Also, the analytics piece could be more robust. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Good solution depending on yoru needs"
3.5/5
What do you like best about MessageGears Platform?

Functional UI with powerful reporting abilities Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Not as granular as it could be. It won't be a fit for more robust products that need greater customization. Review collected by and hosted on G2.com.

Mariana R.
MR
Mariana R.
Geoneology Research Network
Research
Small-Business (50 or fewer emp.)
"Best software for driving mobile engagement "
3.5/5
What do you like best about MessageGears Platform?

I like that Swrve includes AB testing and has a strong analytics feature Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

A huge part of our marketing is Dropbox campaigns, and I’m disappointed that it isn’t offered Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Best in class Multichannel Campaign solution"
3.5/5
What do you like best about MessageGears Platform?

Pretty easy to set-up and to use, and great interactions with the support team. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Interface is a bit nerdy, could use a bit of innovative UI. Review collected by and hosted on G2.com.

AP
Alana P.
Mid-Market (51-1000 emp.)
"Decent Email Platform – Could Use Improvement"
3.5/5
What do you like best about MessageGears Platform?

What I like best about Message Gears would be the ability to go in and edit HTML very easily rather being stuck with the drag and drop functionality. This is very important because the actual drag and drop functionality causes the email to have bugs in different email clients. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

The HTML editor itself is extremely irritating, so I have to copy the code into another program to edit and then replace the code in the Message Gears editor. Also, the insights are not as robust as our Hubspot platform. It would be nice if we could see more compelling data such as that. It would also be nice to see the emails running as a campaign. In turn, it would be nice to be able to track the users actions upon receiving the email and to be able to learn more information about who they are and where they are. Review collected by and hosted on G2.com.