Product itself and ability to expand/incorporate new features based on the client requirement.

Support Staff is awesome and response time is very fast. Always available for working session on the questions, issues, account setup and new feature onboarding. Review collected by and hosted on G2.com.

Initially the company i worked for is one of big and new client for MessageGear and at the time, MessageGears is new in the market. so needed a good documentation and over the time it has been improved great. Review collected by and hosted on G2.com.

We use this service to drive sales and to support our current customers. It also has a reasonable cost that is justifiable. Review collected by and hosted on G2.com.

Seems to have an SQL audience error report Review collected by and hosted on G2.com.

The real-time syncing of recipients is so much more advanced than having to upload a list and watch it get out of sync as it uploads. Review collected by and hosted on G2.com.

It used to be templates and some bugs with that area, but much has been corrected. Review collected by and hosted on G2.com.

The platform is very easy to use. Campaigns can be set up and sent in a matter of minutes, and the dashboard provides easy to use and easy to explain analytics.

The Swrve team are extremely helpful and are very invested in your success with their product.

Review collected by and hosted on G2.com.

Estimated audiences for specific campaigns could be improved by refreshing the estimate after each sent campaign to take into account users that have uninstalled in the market. Review collected by and hosted on G2.com.

Analytics and event management - Also one of the most powerful type of message i've ever used in my professional career is the Conversation.

I like the variety of options, the fullness of the interconnectivity, and the options for your outbound campaigns according to the many different marketing channels. It works well internationally, so it's flexible per client based on the type of English you need to use (and I'm certain other languages will prove it's flexibility as well). Review collected by and hosted on G2.com.

There is not much I dislike, but if I had to choose something it would be that at times the system can be slow when doing complicated segments. The basic reporting is OK but could use some improvement. I would like to have the exact person who clicked on a particular push. Not an aggregated % Review collected by and hosted on G2.com.

I love swrve's customer service; they have always been and continue to be responsive Review collected by and hosted on G2.com.

Not much; I wish it was cheaper though, so that small players can use them. Review collected by and hosted on G2.com.

Swrve makes it easy to create push campaigns that aren't boring and cliche. It helps deliver an unique touch to customers which creates the beginning of a relationship right from the get go. With customisation and survey creator, it helps you engage with customers a whole lot easier and see more details stats of mobile usage. Review collected by and hosted on G2.com.

It can take time to make it more personal to your needs and can require a lot of monitoring. Though this is obvious, it has a great interface and is worth investing the time into. Review collected by and hosted on G2.com.

SWRVE gave Hopster the ability to communicate more effectively the changes going on within the app to both Parents and kids through push, and in-app messaging with a positive impact on awareness, app engagement, and subscriber retention. Secondly, the resource testing has enabled Hopster to improve the on-boarding experience for new and existing users with minimal development

A feature which I love as a marketer but didn’t get a chance to implement was the Facebook Ads and on-boarding integration - ensuring the ads seen by a user matches with the messaging in the on boarding. Review collected by and hosted on G2.com.

Having to manage two campaign profiles for iOS and Android separately which means duplicating everything across both. Though this is on SWRVE’s roadmap to integrated. Review collected by and hosted on G2.com.

Really easy interface, makes setting up push and in app messaging a simple task.

The team we've worked with over the past couple of years have been super helpful and really great at explaining how we can go about getting what we need out of the platform. Review collected by and hosted on G2.com.

Some message limitations (ie scrolling back and forth through in-app messaging) Review collected by and hosted on G2.com.

Message Gears provide a plethora of tools and features which help us manage and automate email delivery. This is taken a lot of overhead out of our daily work as we don't have to maintain our own email servers and template management tool. Review collected by and hosted on G2.com.

Their main interface application cannot autoscale, so we are still facing challenges around high volume sends. Review collected by and hosted on G2.com.