--- title: MessageGears Platform Reviews meta\_title: 'MessageGears Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 98 reviews by the users' company size, role or industry to find out how MessageGears Platform works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 98 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### MessageGears Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of MessageGears, finding it simple to learn for all skill levels. [(5 mentions)](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2071257&qs=pros-and-cons#reviews) Users appreciate the **robust analytics features** of MessageGears Platform, enhancing segmentation and integration capabilities seamlessly. [(3 mentions)](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2070992&qs=pros-and-cons#reviews) Users value the **enhanced security and flexibility** in data management that MessageGears offers, integrating seamlessly with existing systems. [(3 mentions)](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2071248&qs=pros-and-cons#reviews) Users highlight the **easy integrations** of MessageGears, enhancing their digital marketing suite seamlessly and efficiently. [(3 mentions)](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2070943&qs=pros-and-cons#reviews) Users value the **seamless integration** of MessageGears with other platforms, enhancing their digital marketing capabilities effectively. [(3 mentions)](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2070991&qs=pros-and-cons#reviews) Users find the **limited A/B testing features** inadequate, hindering their ability to conduct comprehensive experiments. [(4 mentions)](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2071212&qs=pros-and-cons#reviews) Users report **complexity in query handling** with MessageGears, requiring more SQL knowledge than anticipated. [(2 mentions)](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2071102&qs=pros-and-cons#reviews) Users find the **SQL requirements and lack of staging environment** more challenging than anticipated for non-developers. [(2 mentions)](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2071127&qs=pros-and-cons#reviews) Users note a **lack of features** such as limited A/B testing tools, affecting campaign effectiveness. [(2 mentions)](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2071062&qs=pros-and-cons#reviews) Users find the **limited testing capabilities** of MessageGears Platform frustrating, hindering effective campaign execution. [(2 mentions)](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2071113&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of MessageGears Platform ##### 1. Ease of Use Users value the **ease of use** of MessageGears, finding it simple to learn for all skill levels. [ See 5 mentions ](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2071257&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Innovators" What do you like about MessageGears Platform? MessageGears allows us to provide innovative and customer-centric options to supplement our clients' digital marketing suites. It integrates well with MR Mauricio R. Small-Business (50 or fewer emp.) 4.5/5 "Swrve is an amazing tool to engage with app users in a extremely personalized way" What do you like about MessageGears Platform? The multiple segmentation options, different reports view, easy to use and execution app notifications and pushes in a tight marketing calendar, AI to ##### 2. Analytics Users appreciate the **robust analytics features** of MessageGears Platform, enhancing segmentation and integration capabilities seamlessly. [ See 3 mentions ](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2070992&qs=pros-and-cons#reviews) See Related User Reviews MR Mauricio R. Small-Business (50 or fewer emp.) 4.5/5 "Swrve is an amazing tool to engage with app users in a extremely personalized way" What do you like about MessageGears Platform? The multiple segmentation options, different reports view, easy to use and execution app notifications and pushes in a tight marketing calendar, AI to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "The Email Marketing platform that got me excited again" What do you like about MessageGears Platform? I love that it keeps our customer data in our own systems and behind our firewalls. Enhanced security and privacy are huge factors for us. It also all ##### 3. Data Management Users value the **enhanced security and flexibility** in data management that MessageGears offers, integrating seamlessly with existing systems. [ See 3 mentions ](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2071248&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "The Email Marketing platform that got me excited again" What do you like about MessageGears Platform? I love that it keeps our customer data in our own systems and behind our firewalls. Enhanced security and privacy are huge factors for us. It also all ![Alex W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex W.") AW Alex W. Mid-Market (51-1000 emp.) 4.5/5 "Incredible Customer Service" What do you like about MessageGears Platform? That it's a completely different type of ESP. I like how it layers directly on top of our data and allows us to utilize every aspect of it. Whenever w ##### 4. Easy Integrations Users highlight the **easy integrations** of MessageGears, enhancing their digital marketing suite seamlessly and efficiently. [ See 3 mentions ](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2070943&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Innovators" What do you like about MessageGears Platform? MessageGears allows us to provide innovative and customer-centric options to supplement our clients' digital marketing suites. It integrates well with MR Mauricio R. Small-Business (50 or fewer emp.) 4.5/5 "Swrve is an amazing tool to engage with app users in a extremely personalized way" What do you like about MessageGears Platform? The multiple segmentation options, different reports view, easy to use and execution app notifications and pushes in a tight marketing calendar, AI to ##### 5. Integrations Users value the **seamless integration** of MessageGears with other platforms, enhancing their digital marketing capabilities effectively. [ See 3 mentions ](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2070991&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Innovators" What do you like about MessageGears Platform? MessageGears allows us to provide innovative and customer-centric options to supplement our clients' digital marketing suites. It integrates well with MR Mauricio R. Small-Business (50 or fewer emp.) 4.5/5 "Swrve is an amazing tool to engage with app users in a extremely personalized way" What do you like about MessageGears Platform? The multiple segmentation options, different reports view, easy to use and execution app notifications and pushes in a tight marketing calendar, AI to ### 5 Cons or Disadvantages of MessageGears Platform ##### 1. Limited Features Users find the **limited A/B testing features** inadequate, hindering their ability to conduct comprehensive experiments. [ See 4 mentions ](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2071212&qs=pros-and-cons#reviews) See Related User Reviews MR Mauricio R. Small-Business (50 or fewer emp.) 4.5/5 "Swrve is an amazing tool to engage with app users in a extremely personalized way" What do you dislike about MessageGears Platform? Hard to say, I guess the lack of email capabilities when we started, but now with MessagesGears their platform is much more robust. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Overall, pleased with MessageGears" What do you dislike about MessageGears Platform? The A/B testing tools feel lacking. We're unable to set up an MVT for triggered campaigns and push notifications ##### 2. Complexity Users report **complexity in query handling** with MessageGears, requiring more SQL knowledge than anticipated. [ See 2 mentions ](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2071102&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Innovators" What do you dislike about MessageGears Platform? We have run into some timeout issues related to running complex queries. ![Alex W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex W.") AW Alex W. Mid-Market (51-1000 emp.) 4.5/5 "Incredible Customer Service" What do you dislike about MessageGears Platform? There's a little more SQL involved than I initially expected, I was sold on more of the drag and drop and "for the marketer not developer" type stuff. ##### 3. Development Challenges Users find the **SQL requirements and lack of staging environment** more challenging than anticipated for non-developers. [ See 2 mentions ](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2071127&qs=pros-and-cons#reviews) See Related User Reviews ![Alex W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex W.") AW Alex W. Mid-Market (51-1000 emp.) 4.5/5 "Incredible Customer Service" What do you dislike about MessageGears Platform? There's a little more SQL involved than I initially expected, I was sold on more of the drag and drop and "for the marketer not developer" type stuff. ![Andrea G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea G.") AG Andrea G. Mid-Market (51-1000 emp.) 4.0/5 "Best in class for advanced segmentation" What do you dislike about MessageGears Platform? There is no testing or staging environment. ##### 4. Lack of Features Users note a **lack of features** such as limited A/B testing tools, affecting campaign effectiveness. [ See 2 mentions ](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2071062&qs=pros-and-cons#reviews) See Related User Reviews MR Mauricio R. Small-Business (50 or fewer emp.) 4.5/5 "Swrve is an amazing tool to engage with app users in a extremely personalized way" What do you dislike about MessageGears Platform? Hard to say, I guess the lack of email capabilities when we started, but now with MessagesGears their platform is much more robust. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Overall, pleased with MessageGears" What do you dislike about MessageGears Platform? The A/B testing tools feel lacking. We're unable to set up an MVT for triggered campaigns and push notifications ##### 5. Limited Testing Users find the **limited testing capabilities** of MessageGears Platform frustrating, hindering effective campaign execution. [ See 2 mentions ](https://www.g2.com/products/messagegears-platform/reviews?filters%5Bsentiment_snippet%5D=2071113&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Overall, pleased with MessageGears" What do you dislike about MessageGears Platform? The A/B testing tools feel lacking. We're unable to set up an MVT for triggered campaigns and push notifications ![Andrea G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea G.") AG Andrea G. Mid-Market (51-1000 emp.) 4.0/5 "Best in class for advanced segmentation" What do you dislike about MessageGears Platform? There is no testing or staging environment. ## Top-Rated Alternatives [ ![Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-marketing-formerly-salesforce-marketing-cloud.svg "Agentforce Marketing (formerly Salesforce Marketing Cloud)") Agentforce Marketing (formerly Salesforce Marketing Cloud) 4/5(4,629) ](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) [ ![Braze](https://images.g2crowd.com/uploads/product/hd_favicon/048489136cfe3c3bae96cb6be5abaa04/braze.svg "Braze") Braze 4.5/5(1,689) ](https://www.g2.com/products/braze/reviews) [ ![Iterable](https://images.g2crowd.com/uploads/product/hd_favicon/1bf77060f8ae9c8d49864d81c92f41d9/iterable.svg "Iterable") Iterable 4.4/5(825) ](https://www.g2.com/products/iterable/reviews) [ View All Alternatives ](https://www.g2.com/products/messagegears-platform/competitors/alternatives) ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 6/8/2018 "Great Tool!" 4.5/5 What do you like best about MessageGears Platform? Message Gears is a great tool to help send out mass transactional emails. Review collected by and hosted on G2.com. What do you dislike about MessageGears Platform? I wish there were more reporting analytics on the messages that are sent out. Review collected by and hosted on G2.com. What problems is MessageGears Platform solving and how is that benefiting you? Message Gears helps us to be able to reach many different individuals that we otherwise wouldn't have been able to engage. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 6/8/2018 "Technical Product Manager" 3/5 What do you like best about MessageGears Platform? Technical Product Management in Expedia Engineering Group Review collected by and hosted on G2.com. What do you dislike about MessageGears Platform? Nothing............................................................ Review collected by and hosted on G2.com. Recommendations to others considering MessageGears Platform: Yes Review collected by and hosted on G2.com. What problems is MessageGears Platform solving and how is that benefiting you? We use MessageGears for our ESP, and we find our partnership is getting stronger because they are MG team is very much collaborative and responsive for any production issues we find on a day-to-day basis. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 6/5/2018 "Message gears review" 4.5/5 What do you like best about MessageGears Platform? I like the way of having support for different kind of campaigns for both transnational and marketing emails. Review collected by and hosted on G2.com. What do you dislike about MessageGears Platform? Email delivery is slow compare to others. Review collected by and hosted on G2.com. What problems is MessageGears Platform solving and how is that benefiting you? Able to separate out both transactional and marketing emails easily. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 6/8/2018 "MessageGears provides very good service" 4.5/5 What do you like best about MessageGears Platform? Besides offering a very good service, MessageGears provides great customer support when new problems or opportunities arise. Review collected by and hosted on G2.com. What do you dislike about MessageGears Platform? nothing ------------------------------------------------------------------------------------------------------------------ Review collected by and hosted on G2.com. What problems is MessageGears Platform solving and how is that benefiting you? Sending mail and getting analytics Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") CF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 6/5/2018 "Good product" 4/5 What do you like best about MessageGears Platform? Template customization with freemarker and also cool audience / context data configs Review collected by and hosted on G2.com. What do you dislike about MessageGears Platform? Accelerator api are not full proof, still maturing. Review collected by and hosted on G2.com. What problems is MessageGears Platform solving and how is that benefiting you? Personalized campaigns for business users Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lucas P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucas P.") LP Lucas P. Senior Email Marketing Specialist Internet Mid-Market (51-1000 emp.) 7/18/2016 "Message Gears Is a Very Good ESP!!!" 4/5 What do you like best about MessageGears Platform? The simplicity of the product, while still being robust is very impressive. In the past I've worked with 4 other "Top-Tier" ESPs and this is by far the easiest one to use. Review collected by and hosted on G2.com. What do you dislike about MessageGears Platform? If there was one thing I could point out that I don't particularly like, is that you must know SQL to write queries. At this point in it's development, I believe they should start working on other ways to write these queries, whether it's drag 'n drop using database attributes or something else. Review collected by and hosted on G2.com. Recommendations to others considering MessageGears Platform: Definitely give it a try. it is a very easy platform to use, but that doesn't mean that it is lacking capabilities. The support staff are very open to hearing from their clients and are eager to take the things you think are missing and get them included in a speedy manner within their next platform upgrade. Review collected by and hosted on G2.com. What problems is MessageGears Platform solving and how is that benefiting you? Deploying emails for well over 150 clients in a fast manner. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Erin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin G.") EG Erin G. Director of Brand and Communications Computer Software Small-Business (50 or fewer emp.) 7/12/2016 "Great for interacting with your user database in real time " 4.5/5 What do you like best about MessageGears Platform? MessageGears allows us to be smart and nimble with how our user database informs our marketing campaigns. Our previous tool required us to manually pull and upload lists and we wanted to deep segmentation or include new attributes, while MessaageGears allows for this in real time with some simple queries. Recent updates have enabled us to roll out campaigns translated in our 12+ languages with significantly fewer steps. Their master template library structure has allowed us to create a centralized place for email designs and categorizations so that individual campaign creation is simple. Review collected by and hosted on G2.com. What do you dislike about MessageGears Platform? MessageGears is a very robust technical tool, so the main downside is that it can be a tad complex for marketers or those without an engineering background. The campaign creation goes easier for someone who has somewhat of a technical background and the analytics could be a bit more robust on a per campaign basis. Review collected by and hosted on G2.com. Recommendations to others considering MessageGears Platform: Use if you have a database you'd like to leverage in real time. Use if you have audiences in many languages and regions. Review collected by and hosted on G2.com. What problems is MessageGears Platform solving and how is that benefiting you? Intelligently using our data in our email marketing Creating marketing campaigns for our global user base Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Josh W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh W.") JW Josh W. Technical Support Specialist Computer Software Mid-Market (51-1000 emp.) 7/18/2016 "MessageGears... It just works" 4/5 What do you like best about MessageGears Platform? I like MessageGears becuase it just works. Really what I mean is that it's easy to use, quickly provides the necessary information, and it has a user friendly layout. Review collected by and hosted on G2.com. What do you dislike about MessageGears Platform? Well, the one thing that I dislike is that they took away the feature of being able to see the Day Summary of sends and what has been send that day. That was super helpful. Review collected by and hosted on G2.com. Recommendations to others considering MessageGears Platform: Use it. It is worth it. Other Email servers don't necessarily have the features and ease of use that MessageGears has. That being said, I really wish that they would bring back the Daily Sent view. Review collected by and hosted on G2.com. What problems is MessageGears Platform solving and how is that benefiting you? I am able to see when an email is sent, how many have received it, a general idea of what they are seeing, and if there are any errors a good idea of what the error is. Review collected by and hosted on G2.com. Show More Response from Will Devlin of MessageGears Platform [Editedit](https://www.g2.com/survey_responses/messagegears-platform-review-153733/official_response/edit) Thanks Josh! Just a heads up, we'll be adding the day summary back on the upcoming release. We appreciate your feedback! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Garon D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garon D.") GD Garon D. Web Engineer Computer Software Small-Business (50 or fewer emp.) 7/12/2016 "Allows Runkeeper to create new emails quickly" 4/5 What do you like best about MessageGears Platform? Templates for all our emails pieces and use of free marker! The standardized language allows for much easier troubleshooting and solution finding. The new organization structure with folders are also excellent. Review collected by and hosted on G2.com. What do you dislike about MessageGears Platform? No version control :( Also it would be great if I could see what templates shared content is used in. Making a change to shared content feels very much like a gamble a lot of the time. Review collected by and hosted on G2.com. Recommendations to others considering MessageGears Platform: Be sure to make full use of their templates. It might be more front end work but it will work our fantastic for you in the long run! Review collected by and hosted on G2.com. What problems is MessageGears Platform solving and how is that benefiting you? We use Message gears to send all of our emails to our customers and using Message gears allows us to make sure they have a constant look and tone and allow one team to manage it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/12/2016 "Great Customer Service" 4.5/5 What do you like best about MessageGears Platform? The Customer Service is great when you open a ticket. I also think the user interface is easy to use. The amount of information you receive on a Bulk Job, for instance, is very helpful. As a user of MessageGears, it allows me to provide great customer service by conveying due diligence in the server to see what is occurring with our customer's emails. Review collected by and hosted on G2.com. What do you dislike about MessageGears Platform? Recently the ability to view transactional emails was removed and that was a huge functionality of MessageGears that we used as a company. A huge portion of emails that we send out through our marketing automation platform are one-off (transactional) emails and the ability to see those emails are no longer available which will negatively affect our level of customer service for our customers. Review collected by and hosted on G2.com. Recommendations to others considering MessageGears Platform: Great product. Review collected by and hosted on G2.com. What problems is MessageGears Platform solving and how is that benefiting you? We provide technical support on sending emails through Microsoft CRM Dynamics and ensuring email deliverability of them. The ability to quickly and easily see the emails sent through MessageGears is very very helpful as a company and user of this product. Review collected by and hosted on G2.com. Show More Response from Will Devlin of MessageGears Platform [Editedit](https://www.g2.com/survey_responses/messagegears-platform-review-152159/official_response/edit) Hey there! Just a heads up, we'll be reintroducing the transactional view on the upcoming release. We appreciate your feedback and your business! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ##### Categories on G2 [Marketing Automation](https://www.g2.com/categories/marketing-automation)[Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)[Personalization](https://www.g2.com/categories/personalization) [Marketing Automation](https://www.g2.com/categories/marketing-automation)[Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)[Personalization](https://www.g2.com/categories/personalization)[Mobile Marketing](https://www.g2.com/categories/mobile-marketing)[Transactional Email](https://www.g2.com/categories/transactional-email)[Customer Data Platform (CDP)](https://www.g2.com/categories/customer-data-platform-cdp)[Personalization Engines](https://www.g2.com/categories/personalization-engines)[Reverse ETL](https://www.g2.com/categories/reverse-etl) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best contact center workforce management software for small business](https://www.g2.com/discussions/what-s-the-best-contact-center-workforce-management-software-for-small-businesses)[Which RASP vendors are considered leaders for runtime protection in cloud-native microservices where traditional perimeter defenses do not apply?](https://www.g2.com/discussions/which-rasp-vendors-are-considered-leaders-for-runtime-protection-in-cloud-native-microservices-where-traditional-perimeter-defenses-do-not-apply)[Is a paid CAD viewer like DraftSight worth it when free tools like DWG TrueView already open and share DWG files?](https://www.g2.com/discussions/is-a-paid-cad-viewer-like-draftsight-worth-it-when-free-tools-like-dwg-trueview-already-open-and-share-dwg-files) [Which digital wayfinding software avoids costly render updates when campus buildings change frequently?](https://www.g2.com/discussions/which-digital-wayfinding-software-avoids-costly-render-updates-when-campus-buildings-change-frequently)[Best cloud-based VoIP solution for remote work](https://www.g2.com/discussions/best-cloud-based-voip-solution-for-remote-work)[Pros and Cons Details](https://www.g2.com/products/messagegears-platform/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)