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MessageGears Platform Reviews & Product Details

MessageGears is a warehouse-native data activation and engagement platform built for scale. We empower brands to leverage their entire enterprise dataset for seamless communication across multiple channels, including email, SMS, mobile, and hundreds of third-party destinations. Our mission is to facilitate efficient and secure data access without the need for moving, copying, or syncing. MessageGears’ composable approach eliminates latency, mitigates security risks, and reduces costs associated with traditional ESPs, CDPs, and marketing clouds. Leading enterprises like Expedia, Chewy, and KAYAK trust MessageGears to manage and activate their customer data across diverse tech stacks. Discover how we drive ROI at messagegears.com.

Seller

MessageGears

Discussions

MessageGears Platform Community

Languages Supported

English

Product Description

MessageGears Message is the only cross-channel messaging platform built from the ground up to solve the unique data challenges Super Senders face with their marketing campaigns.

Overview by

Will Devlin (VP, Marketing @ MessageGears)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

View More Pricing Information

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MessageGears Platform Media

MessageGears Platform Demo - Warehouse-native audience builder

Dual-interface flexibility: Whether you’re a data pro comfortable with SQL or a less technical marketer who prefers a visual interface, MessageGears gives you both. Write complex queries across multiple tables or quickly adjust segments with drag-and-drop ease – all using your live internal data ...

MessageGears Platform Demo - Cross-channel campaigns

Orchestrate intelligent cross-channel campaigns with a simple "who, what, when" setup.

MessageGears Platform Demo - Email template builder

Create highly personalized messages with an intuitive email builder that's purpose-built for enterprise campaign complexity.

Responsive email with limitless scale. There's no limit on the number of attributes you leverage – use EVERY data point you want in your campaigns without dealing with extra data fees or slow data syncs.

MessageGears Platform Demo - Customer profiles

Search for any customer and view their full campaign history immediately. Every profile is unified across sources and packed with insights.

MessageGears Platform Demo - Analytics dashboard

See real-time campaign performance, and immediately feed necessary insights right into your data warehouse.

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Verified User in Insurance

Enterprise (> 1000 emp.)

6/6/2018

"Very reliable service"

4.5/5

What do you like best about MessageGears Platform?

quick response to issues and reliable service Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

none, the services provided suit the business need. Review collected by and hosted on G2.com.

Curtis S.

Technical Support Specialist - Lead

Computer Software

Mid-Market (51-1000 emp.)

6/8/2018

"Quick & Painless"

5/5

What do you like best about MessageGears Platform?

Ease of use with the ClickDimensions software. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

I am unable to see one of emails that ClickDimensions creates with MG Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

6/5/2018

"Creation flow is confusing "

3.5/5

What do you like best about MessageGears Platform?

Emails sent reliably, you can always count on that. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Setting up a template and campaign is confusing and takes a long time. Review collected by and hosted on G2.com.

Verified User in Insurance

Mid-Market (51-1000 emp.)

6/5/2018

"Clunky & slow and very limiting. "

1.5/5

What do you like best about MessageGears Platform?

There wasn't anything that I viewed as good about MessageGears. But that very well could have been the instance we had. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Slow, limiting, inefficient. We weren't able to segment effectively or see valuable email metrics. Review collected by and hosted on G2.com.

Verified User in Online Media

Mid-Market (51-1000 emp.)

6/8/2018

"good but not best"

3/5

What do you like best about MessageGears Platform?

the dynamic sql engine. The control passover to the marketing team is the best. Minimum engineering work for neew campaigns Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

intermittent connection issues in which case no retriggering automaticcally. We are not able to nail down the issues as to why some campaigns fail Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

6/5/2018

"Very positive"

5/5

What do you like best about MessageGears Platform?

Reliable service with fast and useful support Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

I like everything so no dislike for me at all. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

6/6/2018

"Flexible platform and greater customer support"

4.5/5

What do you like best about MessageGears Platform?

Flexibility in the platform to manage and modify the audience via the SQL queries Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Not a big deal, but explicit definition of click rates, open rates calculation will be helpful. Since not all platforms follow one definition. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

6/6/2018

"It is User friendly"

5/5

What do you like best about MessageGears Platform?

User Interface and speed of this tool is really good.

Litmus feature is one another thing I want to highlight. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Sometimes the error the error details wont be clear and in analytics would be great if we display number of unique clicks along with percentage. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/18/2016

"MessageGears"

5/5

What do you like best about MessageGears Platform?

The ability to see the email that was sent out. The interface is easy to navigate. The site is quick to load. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Nothing! This is great platform that is incredible stable. Review collected by and hosted on G2.com.

Response from Will Devlin of MessageGears Platform

edit

Hey there! Just a heads up, we'll be reintroducing the bulk job view on the upcoming release. We appreciate your feedback and your business!

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

6/8/2018

"Great Tool!"

4.5/5

What do you like best about MessageGears Platform?

Message Gears is a great tool to help send out mass transactional emails. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

I wish there were more reporting analytics on the messages that are sent out. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

Perceived Cost

$$$$$

View More Pricing Information

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MessageGears Platform Features

Platform

Custom Tracking Domain

Dedicated IP

Documentation

Administration

Template Creation

Custom Unsubscribe

Email Segmentation

Integrations

Event Tracking API

Mail Send API

Spam Filter Testing

View More Features

4.1 out of 5 stars

MessageGears Platform Reviews & Product Details

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