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MessageGears Platform Reviews & Product Details

MessageGears is a warehouse-native data activation and engagement platform built for scale. We empower brands to leverage their entire enterprise dataset for seamless communication across multiple channels, including email, SMS, mobile, and hundreds of third-party destinations. Our mission is to facilitate efficient and secure data access without the need for moving, copying, or syncing. MessageGears’ composable approach eliminates latency, mitigates security risks, and reduces costs associated with traditional ESPs, CDPs, and marketing clouds. Leading enterprises like Expedia, Chewy, and KAYAK trust MessageGears to manage and activate their customer data across diverse tech stacks. Discover how we drive ROI at messagegears.com.

Seller

MessageGears

Discussions

MessageGears Platform Community

Languages Supported

English

Product Description

MessageGears Message is the only cross-channel messaging platform built from the ground up to solve the unique data challenges Super Senders face with their marketing campaigns.

Overview by

Will Devlin (VP, Marketing @ MessageGears)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

View More Pricing Information

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4/5

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MessageGears Platform Media

MessageGears Platform Demo - Warehouse-native audience builder

Dual-interface flexibility: Whether you’re a data pro comfortable with SQL or a less technical marketer who prefers a visual interface, MessageGears gives you both. Write complex queries across multiple tables or quickly adjust segments with drag-and-drop ease – all using your live internal data ...

MessageGears Platform Demo - Cross-channel campaigns

Orchestrate intelligent cross-channel campaigns with a simple "who, what, when" setup.

MessageGears Platform Demo - Email template builder

Create highly personalized messages with an intuitive email builder that's purpose-built for enterprise campaign complexity.

Responsive email with limitless scale. There's no limit on the number of attributes you leverage – use EVERY data point you want in your campaigns without dealing with extra data fees or slow data syncs.

MessageGears Platform Demo - Customer profiles

Search for any customer and view their full campaign history immediately. Every profile is unified across sources and packed with insights.

MessageGears Platform Demo - Analytics dashboard

See real-time campaign performance, and immediately feed necessary insights right into your data warehouse.

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Matthew L.

Software Engineer/Developer 1

Internet

Enterprise (> 1000 emp.)

6/5/2018

"Software Engineer"

4/5

What do you like best about MessageGears Platform?

Speed of development, and flexibility of the templating language. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Ease of use for beginners, tools more for developers Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

6/6/2018

"Sometimes okay"

2.5/5

What do you like best about MessageGears Platform?

I like the ability to build templates and campaigns in one place Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

The slow load times. Counting users and loading a trial send takes way too long Review collected by and hosted on G2.com.

Recommendations to others considering MessageGears Platform:

Make sure you have everything you need listed out for your engineers before you make the switch Review collected by and hosted on G2.com.

What problems is MessageGears Platform solving and how is that benefiting you?

I've only been using it for a few months but it is useful having everything in one place Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

6/6/2018

"Easy to use"

4.5/5

What do you like best about MessageGears Platform?

Everything is easy to find. Love the search option to quickly find projects I am working on. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

There is nothing I particularly disliked about message gears. I mostly use it to build emails. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

6/6/2018

"Limited Experience"

3.5/5

What do you like best about MessageGears Platform?

Ease of use to find the emails we sent to our customers (primary reason I used the program). Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

I was able to find the above information because I was trained on the exact thing I needed to do, however, if I need to do something else, it takes a bit to find the correct menu. Review collected by and hosted on G2.com.

Channie W.

Mid-Market (51-1000 emp.)

6/6/2018

"MG for Email Marketing"

2.5/5

What do you like best about MessageGears Platform?

Things can be more automated than other competitor Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

different views for different access level Review collected by and hosted on G2.com.

Emma B.

Mid-Market (51-1000 emp.)

6/6/2018

"MG is quick and efficient"

4.5/5

What do you like best about MessageGears Platform?

I like how MG will display all of a customer's bulk sends in one place. Looking for stats is easy and I find error messages easy to read Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

I dislike that I have to wait a full day to view any individual emails send the same day Review collected by and hosted on G2.com.

Verified User in Hospitality

Enterprise (> 1000 emp.)

6/8/2018

"MessageGears Review"

5/5

What do you like best about MessageGears Platform?

How quick the support team responds. The support team knows what they're talking about. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

I wish there was SSO login. Creating multiple emails just to login for multiple brands is not great experience. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Enterprise (> 1000 emp.)

6/8/2018

"Transactional Email Manager"

4/5

What do you like best about MessageGears Platform?

Customizable to support growing business needs Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Troubleshooting errors usually requires contacting support when emails fail to send Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

6/6/2018

"Easy to use!"

4.5/5

What do you like best about MessageGears Platform?

Easy to access and very easy to see errors and status display. Can easily find the information I need within MessageGears Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

sometimes it takes a little time to load. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

6/6/2018

"Quick Campaign Set Up and Deploy Process"

2.5/5

What do you like best about MessageGears Platform?

Best part of this product is its flexiblity. Can create a template and campaign pretty quickly and deploy same day. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Had issues with csv versus xml formatted recipient files. Couldn't set campaigns to be sent further than same day. Template html content was not easily editable within the app. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

Perceived Cost

$$$$$

View More Pricing Information

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MessageGears Platform Features

Platform

Custom Tracking Domain

Dedicated IP

Documentation

Administration

Template Creation

Custom Unsubscribe

Email Segmentation

Integrations

Event Tracking API

Mail Send API

Spam Filter Testing

View More Features

4.1 out of 5 stars

MessageGears Platform Reviews & Product Details

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