--- title: MessageDesk Reviews meta\_title: 'MessageDesk Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 35 reviews by the users' company size, role or industry to find out how MessageDesk works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 35 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # MessageDesk Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by MessageDesk but has limited features. Are you part of the MessageDesk team? [Upgrade your plan](https://my.g2.com/messagedesk/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! MessageDesk is a web-based business text messaging and shared SMS inbox platform that enables organizations to send and receive SMS/MMS from existing landline or VoIP phone numbers through a multi-user interface. MessageDesk is designed for mid-sized and larger teams that want a centralized way to handle texting without moving their primary phone numbers to a new carrier. MessageDesk supports U.S. and Canadian 10-digit numbers and can connect with all major VoIP providers and messaging services like Twilio, while allowing voice calls to remain with the current provider. Capabilities include: Text-enabling existing numbers: connect a business landline, Twilio, or VoIP number via number hosting/authorization, or use new local or toll-free numbers. Shared team inbox: all inbound/outbound conversations appear in a single inbox for multiple agents, with conversation history visible to the team. Relay automations/workflows: assignment, labeling, filtering, and internal collaboration features to automatically send messages and route conversations across threads. Messaging features: group texting, mass/broadcast texting, MMS messaging/media, templates, and scheduled text messages. Customers use MessageDesk in a variety of ways, including for appointment reminders, customer support via text, sales or lead follow-ups, dispatch and logistics messaging, HR and company updates, service and delivery updates, and billing notifications. MessageDesk also includes carrier registration support for A2P 10DLC, which is required for all business texting use cases in the U.S. You can use MessageDesk via any device with a web browser or download the companion mobile apps for iOS or Android. MessageDesk integrates with Zapier to connect to CRMs, forms, and scheduling tools. More integrations are planned for the future. * * * Seller [Alderwood Labs](https://www.g2.com/sellers/alderwood-labs) Discussions [MessageDesk Community](https://www.g2.com/products/messagedesk/discuss) Languages Supported English Solution Type All-in-One Overview by Kyle Kuczynski (Co-Founder & CMO at MessageDesk) Show More ## Pricing Pricing provided by MessageDesk. ### Team $39.00 1 Per user seat Per Month ### Pro $99.00 1 Per user seat Per Month [ View More Pricing Information ](https://www.g2.com/products/messagedesk/pricing) ## Top-Rated Alternatives [ ![SimpleTexting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SimpleTexting") SimpleTexting 4.7/5(644) ](https://www.g2.com/products/simpletexting/reviews) [ ![Text-Em-All](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Text-Em-All") Text-Em-All 4.8/5(823) ](https://www.g2.com/products/text-em-all/reviews) [ ![YouCanBookMe](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "YouCanBookMe") YouCanBookMe 4.7/5(1,934) ](https://www.g2.com/products/youcanbookme/reviews) [ View All Alternatives ](https://www.g2.com/products/messagedesk/competitors/alternatives) ## User Insights Average based on 35 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Questions about MessageDesk? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about MessageDesk ](https://www.g2.com/products/messagedesk/discussions/new) GU Guest User What is MessageDesk used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-messagedesk-used-for) [ View all Discussions ](https://www.g2.com/products/messagedesk/discuss) ## Pricing Options Pricing provided by MessageDesk. ### Team $39.00 1 Per user seat Per Month ### Pro $99.00 1 Per user seat Per Month ### Enterprise Contact Us [ View More Pricing Information ](https://www.g2.com/products/messagedesk/pricing) ##### ##### MessageDesk Features Text Messaging Bulk SMS Two-Way Text Messaging Automatic Replies Features SMS [ View More Features ](https://www.g2.com/products/messagedesk/features) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Shared Inbox](https://www.g2.com/categories/shared-inbox) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Shared Inbox](https://www.g2.com/categories/shared-inbox)[Appointment Reminder](https://www.g2.com/categories/appointment-reminder) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best AI coding tools for prompting novice developers and accelerating onboarding](https://www.g2.com/discussions/best-ai-coding-tools-for-prompting-novice-developers-and-accelerating-onboarding)[What's the leading collaboration app for remote teams](https://www.g2.com/discussions/what-s-the-leading-collaboration-app-for-remote-teams)[Which analytics platform is best for in-app purchase tracking?](https://www.g2.com/discussions/which-analytics-platform-is-best-for-in-app-purchase-tracking) [Which VR collaboration platforms offer persistent virtual spaces with integrated project management tools?](https://www.g2.com/discussions/which-vr-collaboration-platforms-offer-persistent-virtual-spaces-with-integrated-project-management-tools)[Highly recommended CRM software for large enterprises](https://www.g2.com/discussions/crm-highly-recommended-crm-software-for-large-enterprises)[Pros and Cons Details](https://www.g2.com/products/messagedesk/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)