--- title: Bird Reviews meta\_title: 'Bird Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Bird works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 73 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Development url: https://www.g2.com/categories/development --- ### Bird Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **clean and intuitive UI** of Bird, making message management effortlessly simple. [(2 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1955946&qs=pros-and-cons#reviews) Users love the **intuitive UI** of Bird, which simplifies WhatsApp inbox management effectively. [(2 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1955942&qs=pros-and-cons#reviews) Users appreciate the **modern and intuitive UI** of Bird, making inbox management simple and professional. [(2 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1955932&qs=pros-and-cons#reviews) Users value the **robust API** of Bird, enhancing their WhatsApp Inbox management with seamless integrations. [(1 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632314&qs=pros-and-cons#reviews) Users appreciate the **effective communication tools** of Bird, enhancing connections with customers and driving engagement. [(1 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=2027644&qs=pros-and-cons#reviews) Users criticize Bird for its **poor customer support** , citing unhelpfulness and numerous unresolved technical issues. [(4 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632392&qs=pros-and-cons#reviews) Users find Bird to be **expensive** with inadequate support, leading to frustrations and unmet expectations. [(3 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632375&qs=pros-and-cons#reviews) Users face numerous **buggy features** in Bird, complicating their experience due to frustrating errors and inadequate support. [(2 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=2027643&qs=pros-and-cons#reviews) Users find the **complex setup** of Bird challenging due to numerous bugs and lack of support and guidance. [(2 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632304&qs=pros-and-cons#reviews) Users find the **difficult setup** of Bird frustrating due to numerous bugs and lack of adequate support documentation. [(2 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632341&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Bird ##### 1. Ease of Use Users appreciate the **clean and intuitive UI** of Bird, making message management effortlessly simple. [ See 2 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1955946&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 1.5/5 "Locked Out, No Response for Days" What do you like about Bird? Clean UI which is modern and very professional looking. ![Jayraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayraj M.") JM Jayraj M. Small-Business (50 or fewer emp.) 5.0/5 "Reliable and Scalable WhatsApp Inbox Solution" What do you like about Bird? Simplifies WhatsApp Inbox management with an intuitive UI. Scalable to handle high message volumes seamlessly. Robust API for custom integrations. ##### 2. Intuitive Users love the **intuitive UI** of Bird, which simplifies WhatsApp inbox management effectively. [ See 2 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1955942&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 1.5/5 "Locked Out, No Response for Days" What do you like about Bird? Clean UI which is modern and very professional looking. ![Jayraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayraj M.") JM Jayraj M. Small-Business (50 or fewer emp.) 5.0/5 "Reliable and Scalable WhatsApp Inbox Solution" What do you like about Bird? Simplifies WhatsApp Inbox management with an intuitive UI. Scalable to handle high message volumes seamlessly. Robust API for custom integrations. ##### 3. User Interface Users appreciate the **modern and intuitive UI** of Bird, making inbox management simple and professional. [ See 2 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1955932&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 1.5/5 "Locked Out, No Response for Days" What do you like about Bird? Clean UI which is modern and very professional looking. ![Jayraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayraj M.") JM Jayraj M. Small-Business (50 or fewer emp.) 5.0/5 "Reliable and Scalable WhatsApp Inbox Solution" What do you like about Bird? Simplifies WhatsApp Inbox management with an intuitive UI. Scalable to handle high message volumes seamlessly. Robust API for custom integrations. ##### 4. API Quality Users value the **robust API** of Bird, enhancing their WhatsApp Inbox management with seamless integrations. [ See 1 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632314&qs=pros-and-cons#reviews) See Related User Reviews ![Jayraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayraj M.") JM Jayraj M. Small-Business (50 or fewer emp.) 5.0/5 "Reliable and Scalable WhatsApp Inbox Solution" What do you like about Bird? Simplifies WhatsApp Inbox management with an intuitive UI. Scalable to handle high message volumes seamlessly. Robust API for custom integrations. ##### 5. Communication Users appreciate the **effective communication tools** of Bird, enhancing connections with customers and driving engagement. [ See 1 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=2027644&qs=pros-and-cons#reviews) See Related User Reviews ![Gus K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gus K.") GK Gus K. Small-Business (50 or fewer emp.) 1.0/5 "Cool tech...just isn't robust." What do you like about Bird? Bird's flows product is interesting, and opens up lots of opportunities for connectin with customers. ### 5 Cons or Disadvantages of Bird ##### 1. Poor Customer Support Users criticize Bird for its **poor customer support** , citing unhelpfulness and numerous unresolved technical issues. [ See 4 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632392&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 1.5/5 "Locked Out, No Response for Days" What do you dislike about Bird? Support, lots of bugs and WhatsApp interface lacks formatting characters visualization. ![Boris G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Boris G.") BG Boris G. Small-Business (50 or fewer emp.) 0.0/5 "Awful buggy email and sms platform" What do you dislike about Bird? Everything does not work, support not helpful and accounts chase despite cancelling ##### 2. Expensive Users find Bird to be **expensive** with inadequate support, leading to frustrations and unmet expectations. [ See 3 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632375&qs=pros-and-cons#reviews) See Related User Reviews ![Gus K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gus K.") GK Gus K. Small-Business (50 or fewer emp.) 1.0/5 "Cool tech...just isn't robust." What do you dislike about Bird? Bluntly, there are just WAAAY too many bugs in the product, there are limited/no guides, and support is non-existent. For example, we're trying to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "A Scam in Sheep's Clothing" What do you dislike about Bird? Bird.com, formerly known as MessageBird, has proven to be a company that thrives on false promises and deceptive tactics. Their sales team is skilled ##### 3. Buggy Features Users face numerous **buggy features** in Bird, complicating their experience due to frustrating errors and inadequate support. [ See 2 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=2027643&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 1.5/5 "Locked Out, No Response for Days" What do you dislike about Bird? Support, lots of bugs and WhatsApp interface lacks formatting characters visualization. ![Gus K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gus K.") GK Gus K. Small-Business (50 or fewer emp.) 1.0/5 "Cool tech...just isn't robust." What do you dislike about Bird? Bluntly, there are just WAAAY too many bugs in the product, there are limited/no guides, and support is non-existent. For example, we're trying to ##### 4. Complex Setup Users find the **complex setup** of Bird challenging due to numerous bugs and lack of support and guidance. [ See 2 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632304&qs=pros-and-cons#reviews) See Related User Reviews ![Gus K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gus K.") GK Gus K. Small-Business (50 or fewer emp.) 1.0/5 "Cool tech...just isn't robust." What do you dislike about Bird? Bluntly, there are just WAAAY too many bugs in the product, there are limited/no guides, and support is non-existent. For example, we're trying to ![Jayraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayraj M.") JM Jayraj M. Small-Business (50 or fewer emp.) 5.0/5 "Reliable and Scalable WhatsApp Inbox Solution" What do you dislike about Bird? Initial setup may require some technical expertise. Pricing could be a concern for smaller teams. ##### 5. Difficult Setup Users find the **difficult setup** of Bird frustrating due to numerous bugs and lack of adequate support documentation. [ See 2 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632341&qs=pros-and-cons#reviews) See Related User Reviews ![Gus K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gus K.") GK Gus K. Small-Business (50 or fewer emp.) 1.0/5 "Cool tech...just isn't robust." What do you dislike about Bird? Bluntly, there are just WAAAY too many bugs in the product, there are limited/no guides, and support is non-existent. For example, we're trying to ![Jayraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayraj M.") JM Jayraj M. Small-Business (50 or fewer emp.) 5.0/5 "Reliable and Scalable WhatsApp Inbox Solution" What do you dislike about Bird? Initial setup may require some technical expertise. Pricing could be a concern for smaller teams. ## Top-Rated Alternatives [ ![Plivo](https://images.g2crowd.com/uploads/product/hd_favicon/0219be4caa38f6525d39454d85265b89/plivo.svg "Plivo") Plivo 4.5/5(747) ](https://www.g2.com/products/plivo/reviews) [ ![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![Vonage Communications APIs](https://images.g2crowd.com/uploads/product/hd_favicon/2e3d95995bfd345d17b179df3141db83/vonage-communications-apis.svg "Vonage Communications APIs") Vonage Communications APIs 4.2/5(404) ](https://www.g2.com/products/vonage-communications-apis/reviews) [ View All Alternatives ](https://www.g2.com/products/messagebird-bird/competitors/alternatives) ![Bahar U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bahar U.") BU Bahar U. Product Manager Small-Business (50 or fewer emp.) 1/12/2022 "Great way of activating users, complementary to other activation channels." 4/5 What do you like best about Bird? Thanks to Messagebird, I can activate my users more and reach them out. Also, thanks to their verify feature, we use them as a verification method and increase our conversion rates. Review collected by and hosted on G2.com. What do you dislike about Bird? I wish the user interface were a bit easier to understand and straightforward. Sometimes I get lost when trying to find a function that I am looking for. But other than that, everything is fine. Review collected by and hosted on G2.com. Recommendations to others considering Bird: I recommend using it. It helped us to increase some significant conversion rates. Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? We started to activate more and more users with the help of MessageBird's SMS feature. We considerably increased our conversion rates and began to verify users through their phone numbers, thanks to MessageBird. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Kumar B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kumar B.") KB Kumar B. Senior Tendering Executive Small-Business (50 or fewer emp.) 12/20/2021 "Omnichannel platform for online chat support" 3.5/5 What do you like best about Bird? Overall the platform is great. The price is economical and our support team always tries to solve all the problems in the shortest possible time. The the control panel is beautiful and intuitive, and the documentation and support features such as stream builder are very well done and easy to use. What I love most about this software is that it integrates easily with other solutions and offers excellent uptime and high performance. Review collected by and hosted on G2.com. What do you dislike about Bird? MessageBird is limited by "providers" which severely limit the content, frequency, and volume of SMS messages. Nothing fancy except for a few UI improvements, but it seems to be gradual. There is no way to immediately add funds. All PayPal payments are manually authorized by our staff. However, payment will be approved within 12 days. Even better if you can install it right away. Review collected by and hosted on G2.com. Recommendations to others considering Bird: We recommend MessageBird Platform for those business owners who wants to establish their chat supports without initial costings and those who requires only initiate the chat after the customer have raised any queries or request. Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? The software offers multiple channels for the same price, so it is convenient for users to start viewing the content. We have a much better record than Twilio for sending SMS messages to our users. It's easy to use by downloading an Excel file, sending bulk text messages, and selecting the sender, message, and recipient columns. Visualization of incoming responses and visibility of conversation threads for each message. Easily add numbers as contacts to your database. Data can be easily exported to Excel. Review collected by and hosted on G2.com. Show More 12/22/2021 Validated ReviewerIncentivizedSource: G2 invite PL Pedro L. CEO / CTO Small-Business (50 or fewer emp.) 11/4/2021 "The best service to create good customer service" 5/5 What do you like best about Bird? Mainly the fact of having pricing, billing, and support dedicated to Brazil, we like and use the Flow Builder a lot, so we can create excellent service for our customers across all possible channels. Review collected by and hosted on G2.com. What do you dislike about Bird? Sometimes the documentation is a bit confusing, it's difficult to get the hang of the user interface, but after a certain time you get used to it and everything turns out perfect. Review collected by and hosted on G2.com. Recommendations to others considering Bird: Best alternative to Twilio Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? Telephony, SMS sending, Omnichannel service, native integration with WhatsApp, automation construct, with all this, we can provide personalized and well-automated service across all channels using MessageBird. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 inviteAI Translated ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 12/22/2021 "Messaging Platform with a Clean UI" 4/5 What do you like best about Bird? I like that the UI is extremely clean and sleek to use. Everything is pretty straightforward; anyone should be able to use it. Review collected by and hosted on G2.com. What do you dislike about Bird? You can only have one email for your entire inboxes is quite annoying. Primarily when the tool promotes multiple workspaces. Another thing that we dislike is the fact that there are limited roles, specifically only 2. Review collected by and hosted on G2.com. Recommendations to others considering Bird: I would recommend this tool if you don't have strict access and role requirements. Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? We needed to tool to support our Whatsapp use case, which is communication with our end users via Whatsapp. The previous tool that we were using was hard to learn and had complex UI. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite SS Shubhi S. HR Director Small-Business (50 or fewer emp.) 12/9/2021 "Not so good platform, very costly, and very bad customer support. Overall Not at all recommended." 1.5/5 What do you like best about Bird? Many types of communication channels like SMS, Whatsapp, Emails are available but with all different payment plans. Review collected by and hosted on G2.com. What do you dislike about Bird? The one-time setup fee is extremely high, very bad customer support (Available only on email). Very confusing payment plans. And a limited number of WhatsApp messages will get triggered in a day. Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? I used it for a year to communicate important alerts to my customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Namandeep B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Namandeep B.") NB Namandeep B. Co Founder & Chief Technology Officer Small-Business (50 or fewer emp.) 9/21/2021 "Worst website, Extremely complex pricing model, Pathetic customer support" 0/5 What do you like best about Bird? Mostly all communication channels under one roof Review collected by and hosted on G2.com. What do you dislike about Bird? Messagebird is charging an extremely high one-time integration fee (Around $600), which no other peer company charging. On top of it, you will never be able to contact the support team, it always says wait for a mail reply. Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? I was using it for sending alerts messages to my customers on whatsapp. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite HS Hardik S. CTO & Online Head Mid-Market (51-1000 emp.) 2/13/2021 "Fraud Company on Payments End" 0/5 What do you like best about Bird? Tried it for a week. Didn't like it so didn't use it much Review collected by and hosted on G2.com. What do you dislike about Bird? Had tried it in July 2020 and had linked my credit card. But then didn't go ahead with the paid plan and stopped using it. But surprisingly, they charged my credit card on Feb 4, 2021, for $600 which was very surprising. Contacted their support team. Was shocked by their response when they denied the same. It was very unethical and a case of fraud. Review collected by and hosted on G2.com. Recommendations to others considering Bird: Find another company with WhatsApp API Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? No benefits. Very unethical in terms of charging the credit card. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Laura Alejandra O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura Alejandra O.") LO Laura Alejandra O. Senior Software Developer Small-Business (50 or fewer emp.) 9/4/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Customer support is terrible!" 1.5/5 What do you like best about Bird? It works as promised, most of the time... Review collected by and hosted on G2.com. What do you dislike about Bird? When it doesn't work or something goes wrong, trying to get help from the Support Team is a living hell. For a company that's supposed to provide better customer communications, their communications with their own customers is terrible. Ever since the released of Inbox, their at at full capacity and it doesn't seem like they have done much to improve. Quite disappointing! Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? The whole process to get access to the WhatsApp Business API was great. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/26/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Pretty Good SMS Service" 4/5 What do you like best about Bird? The UI is super easy and intitutive to use. Navigating around the service, creating your message, uploading your list and everything else is a breeze with their simple UI. Review collected by and hosted on G2.com. What do you dislike about Bird? The only issue I ran into was with sending links. You have to get approved by carriers if you want to include a link, but their CS team is super helpful and will reach out to the carriers for approval on your behalf. The only other thing I wish they had was mobile number verification. They may have it now, but it was a little bit of a pain because you will get charged if you have a landline in your list but the SMS won't send. Review collected by and hosted on G2.com. Recommendations to others considering Bird: Make sure you have all Mobile Numbers if using SMS and double check your links are approved before you send out SMS. Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? Texting Customers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Camiel P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camiel P.") CP Camiel P. Owner Graphic Design Small-Business (50 or fewer emp.) 11/16/2018 "This is what you need as a consumer or business!" 5/5 What do you like best about Bird? The way the user interface works! it's clear and pretty to navigate true. The options are all displayed properly and the way the information Is given is good for a dummy or experienced user. I can recommend MessageBird to any company or individual, this actually works the way It should with no error's or Interruption or what so ever. Also, last but not least, the customer service Is helpful and caring, they answer in a quick manner. Review collected by and hosted on G2.com. What do you dislike about Bird? I can't find any dislikes so far. The service Is up and running! If I need to think about a dislike I can't come up with one. The price equals the service. Review collected by and hosted on G2.com. Recommendations to others considering Bird: Just try the service! The best way for us to get involved with MessageBird was the free trial option. Since I could try out the look and feel of a message and the way the system works, was the best way to get familiar with the tools and made me sign up with a good en trustworthy feeling. After the first payment, I could send messages right away to all of my customers or realtions with no delay. Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? True MessageBird I can reach out to customers In a more personal way. The way e-mail won't be read and calls can be forgotten, a text message is a solution for businesses to interact with customers on a direct level that suits the customer. We use MessageBird for invoice reminders, product activations and many more. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Mobile Marketing](https://www.g2.com/categories/mobile-marketing)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Mobile Marketing](https://www.g2.com/categories/mobile-marketing)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What Contact Center AI Observability platforms provide confusion matrices and automated regression testing for chatbot quality management?](https://www.g2.com/discussions/what-contact-center-ai-observability-platforms-provide-confusion-matrices-and-automated-regression-testing-for-chatbot-quality-management)[What are the best 3D visual configuration tools for a B2B manufacturing website where industrial buyers need to configure and quote custom products online?](https://www.g2.com/discussions/visual-configuration-what-are-the-best-3d-visual-configuration-tools-for-a-b2b-manufacturing-website-where-industrial-buye)[Service desk software reviews](https://www.g2.com/discussions/reading-through-service-desk-software-reviews) [Most recommended security compliance software for corporate use](https://www.g2.com/discussions/what-s-the-most-recommended-security-compliance-software-for-corporate-use)[Which owned media platforms simplify audience growth through built-in recommendation systems?](https://www.g2.com/discussions/which-owned-media-platforms-simplify-audience-growth-through-built-in-recommendation-systems)[Pros and Cons Details](https://www.g2.com/products/messagebird-bird/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)