--- title: Bird Reviews meta\_title: 'Bird Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Bird works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 73 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Development url: https://www.g2.com/categories/development --- ### Bird Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **clean and intuitive UI** of Bird, making message management effortlessly simple. [(2 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1955946&qs=pros-and-cons#reviews) Users love the **intuitive UI** of Bird, which simplifies WhatsApp inbox management effectively. [(2 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1955942&qs=pros-and-cons#reviews) Users appreciate the **modern and intuitive UI** of Bird, making inbox management simple and professional. [(2 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1955932&qs=pros-and-cons#reviews) Users value the **robust API** of Bird, enhancing their WhatsApp Inbox management with seamless integrations. [(1 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632314&qs=pros-and-cons#reviews) Users appreciate the **effective communication tools** of Bird, enhancing connections with customers and driving engagement. [(1 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=2027644&qs=pros-and-cons#reviews) Users criticize Bird for its **poor customer support** , citing unhelpfulness and numerous unresolved technical issues. [(4 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632392&qs=pros-and-cons#reviews) Users find Bird to be **expensive** with inadequate support, leading to frustrations and unmet expectations. [(3 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632375&qs=pros-and-cons#reviews) Users face numerous **buggy features** in Bird, complicating their experience due to frustrating errors and inadequate support. [(2 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=2027643&qs=pros-and-cons#reviews) Users find the **complex setup** of Bird challenging due to numerous bugs and lack of support and guidance. [(2 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632304&qs=pros-and-cons#reviews) Users find the **difficult setup** of Bird frustrating due to numerous bugs and lack of adequate support documentation. [(2 mentions)](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632341&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Bird ##### 1. Ease of Use Users appreciate the **clean and intuitive UI** of Bird, making message management effortlessly simple. [ See 2 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1955946&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 1.5/5 "Locked Out, No Response for Days" What do you like about Bird? Clean UI which is modern and very professional looking. ![Jayraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayraj M.") JM Jayraj M. Small-Business (50 or fewer emp.) 5.0/5 "Reliable and Scalable WhatsApp Inbox Solution" What do you like about Bird? Simplifies WhatsApp Inbox management with an intuitive UI. Scalable to handle high message volumes seamlessly. Robust API for custom integrations. ##### 2. Intuitive Users love the **intuitive UI** of Bird, which simplifies WhatsApp inbox management effectively. [ See 2 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1955942&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 1.5/5 "Locked Out, No Response for Days" What do you like about Bird? Clean UI which is modern and very professional looking. ![Jayraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayraj M.") JM Jayraj M. Small-Business (50 or fewer emp.) 5.0/5 "Reliable and Scalable WhatsApp Inbox Solution" What do you like about Bird? Simplifies WhatsApp Inbox management with an intuitive UI. Scalable to handle high message volumes seamlessly. Robust API for custom integrations. ##### 3. User Interface Users appreciate the **modern and intuitive UI** of Bird, making inbox management simple and professional. [ See 2 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1955932&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 1.5/5 "Locked Out, No Response for Days" What do you like about Bird? Clean UI which is modern and very professional looking. ![Jayraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayraj M.") JM Jayraj M. Small-Business (50 or fewer emp.) 5.0/5 "Reliable and Scalable WhatsApp Inbox Solution" What do you like about Bird? Simplifies WhatsApp Inbox management with an intuitive UI. Scalable to handle high message volumes seamlessly. Robust API for custom integrations. ##### 4. API Quality Users value the **robust API** of Bird, enhancing their WhatsApp Inbox management with seamless integrations. [ See 1 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632314&qs=pros-and-cons#reviews) See Related User Reviews ![Jayraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayraj M.") JM Jayraj M. Small-Business (50 or fewer emp.) 5.0/5 "Reliable and Scalable WhatsApp Inbox Solution" What do you like about Bird? Simplifies WhatsApp Inbox management with an intuitive UI. Scalable to handle high message volumes seamlessly. Robust API for custom integrations. ##### 5. Communication Users appreciate the **effective communication tools** of Bird, enhancing connections with customers and driving engagement. [ See 1 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=2027644&qs=pros-and-cons#reviews) See Related User Reviews ![Gus K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gus K.") GK Gus K. Small-Business (50 or fewer emp.) 1.0/5 "Cool tech...just isn't robust." What do you like about Bird? Bird's flows product is interesting, and opens up lots of opportunities for connectin with customers. ### 5 Cons or Disadvantages of Bird ##### 1. Poor Customer Support Users criticize Bird for its **poor customer support** , citing unhelpfulness and numerous unresolved technical issues. [ See 4 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632392&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 1.5/5 "Locked Out, No Response for Days" What do you dislike about Bird? Support, lots of bugs and WhatsApp interface lacks formatting characters visualization. ![Boris G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Boris G.") BG Boris G. Small-Business (50 or fewer emp.) 0.0/5 "Awful buggy email and sms platform" What do you dislike about Bird? Everything does not work, support not helpful and accounts chase despite cancelling ##### 2. Expensive Users find Bird to be **expensive** with inadequate support, leading to frustrations and unmet expectations. [ See 3 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632375&qs=pros-and-cons#reviews) See Related User Reviews ![Gus K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gus K.") GK Gus K. Small-Business (50 or fewer emp.) 1.0/5 "Cool tech...just isn't robust." What do you dislike about Bird? Bluntly, there are just WAAAY too many bugs in the product, there are limited/no guides, and support is non-existent. For example, we're trying to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "A Scam in Sheep's Clothing" What do you dislike about Bird? Bird.com, formerly known as MessageBird, has proven to be a company that thrives on false promises and deceptive tactics. Their sales team is skilled ##### 3. Buggy Features Users face numerous **buggy features** in Bird, complicating their experience due to frustrating errors and inadequate support. [ See 2 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=2027643&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 1.5/5 "Locked Out, No Response for Days" What do you dislike about Bird? Support, lots of bugs and WhatsApp interface lacks formatting characters visualization. ![Gus K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gus K.") GK Gus K. Small-Business (50 or fewer emp.) 1.0/5 "Cool tech...just isn't robust." What do you dislike about Bird? Bluntly, there are just WAAAY too many bugs in the product, there are limited/no guides, and support is non-existent. For example, we're trying to ##### 4. Complex Setup Users find the **complex setup** of Bird challenging due to numerous bugs and lack of support and guidance. [ See 2 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632304&qs=pros-and-cons#reviews) See Related User Reviews ![Gus K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gus K.") GK Gus K. Small-Business (50 or fewer emp.) 1.0/5 "Cool tech...just isn't robust." What do you dislike about Bird? Bluntly, there are just WAAAY too many bugs in the product, there are limited/no guides, and support is non-existent. For example, we're trying to ![Jayraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayraj M.") JM Jayraj M. Small-Business (50 or fewer emp.) 5.0/5 "Reliable and Scalable WhatsApp Inbox Solution" What do you dislike about Bird? Initial setup may require some technical expertise. Pricing could be a concern for smaller teams. ##### 5. Difficult Setup Users find the **difficult setup** of Bird frustrating due to numerous bugs and lack of adequate support documentation. [ See 2 mentions ](https://www.g2.com/products/messagebird-bird/reviews?filters%5Bsentiment_snippet%5D=1632341&qs=pros-and-cons#reviews) See Related User Reviews ![Gus K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gus K.") GK Gus K. Small-Business (50 or fewer emp.) 1.0/5 "Cool tech...just isn't robust." What do you dislike about Bird? Bluntly, there are just WAAAY too many bugs in the product, there are limited/no guides, and support is non-existent. For example, we're trying to ![Jayraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayraj M.") JM Jayraj M. Small-Business (50 or fewer emp.) 5.0/5 "Reliable and Scalable WhatsApp Inbox Solution" What do you dislike about Bird? Initial setup may require some technical expertise. Pricing could be a concern for smaller teams. ## Top-Rated Alternatives [ ![Plivo](https://images.g2crowd.com/uploads/product/hd_favicon/0219be4caa38f6525d39454d85265b89/plivo.svg "Plivo") Plivo 4.5/5(747) ](https://www.g2.com/products/plivo/reviews) [ ![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![Vonage Communications APIs](https://images.g2crowd.com/uploads/product/hd_favicon/2e3d95995bfd345d17b179df3141db83/vonage-communications-apis.svg "Vonage Communications APIs") Vonage Communications APIs 4.2/5(404) ](https://www.g2.com/products/vonage-communications-apis/reviews) [ View All Alternatives ](https://www.g2.com/products/messagebird-bird/competitors/alternatives) ![Sanjay J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay J.") SJ Sanjay J. CEO Small-Business (50 or fewer emp.) 3/21/2023 "The best WhatsApp API provider" 5/5 What do you like best about Bird? MessageBird is an excellent WhatsApp API service provider. MessageBird also supports other social media communication channels like Facebook (Meta) Messenger, Instagram etc. Review collected by and hosted on G2.com. What do you dislike about Bird? There is nothing specific to dislike about MessageBird it gives almost all things perfect. There are some improvements needed for error messages. Sometimes error messages are not so applicable we can't get an exact idea about them, and debugging is tedious. Else everything is perfect. Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? I use MessageBird for my WhatsApp business channel integration. MessageBird allows seamless API integration. It also has ready available code snippets for popular programming languages like Python, PHP, Javascript etc. It is straightforward to test APIs in postman. It also provides a sandbox play area to try the templates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ravina M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravina M.") RM Ravina M. D Small-Business (50 or fewer emp.) 3/14/2023 "MessageBird is the best service for Chat, SMS and Voice Chat" 4.5/5 What do you like best about Bird? MessageBird is an excellent service for WhatsApp, SMS, and Voice call integration. MessageBird provides API to send SMS from our Website or Mobile Application. It also provides APIs for WhatsApp Channel Integration. Review collected by and hosted on G2.com. What do you dislike about Bird? The pricing of the MessageBird API is a bit high. A few other alternatives provide this type of service at a low cost. Sometimes API response takes a long time. Else everything is perfect. Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? I use MessageBird for my WhatsApp channel integration with MessageBird APIs. Using MessageBird's API, I can send and receive WhatsApp messages to and from my website. MessageBird provides a great Dashboard to view all data and statistics at one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Markus S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Markus S.") MS Markus S. Software Engineer Computer Software Small-Business (50 or fewer emp.) 1/20/2023 "Brilliant unified platform" 4.5/5 What do you like best about Bird? It's helpful to have one platform where we can manage different contact points from social media platforms, SMS and WhatsApp. Knowing that an automated reply will be sent out of hours too is reassuring so that clients don't feel they're being ignored. And can all be managed via their APIs. Review collected by and hosted on G2.com. What do you dislike about Bird? Our only issue with MessageBird is that there is no monthly billing invoice/statement. You top-up your account with account credit, but then there's no real monthly breakdown sent to you, to account for the depleting account credit. Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? Being able to interact with our clients via their preferred platforms, using a single API is incredibly efficient, and saves us a lot of work and headaches. It's helpful also for sending through notifications for updates on their services or orders with us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") EM Verified User in Market Research Small-Business (50 or fewer emp.) 11/22/2022 "Deceptive and unethical business practices" 0/5 What do you like best about Bird? MessageBird's product: - Data integrity = 6.5 / 10, but we've found it's the best available for the email deliverability niche - UX = 3 / 10, very difficult to use Review collected by and hosted on G2.com. What do you dislike about Bird? MessageBird is a horrible company to do business with. 1. Over 3 years of being a customer, we never heard from them unless we initiated contact. They only contacted us if it had to do with making them money — sales or renewal. They never offered customer service or training unless we forced them to. And this is for a product priced at $18,000 - 25,000 USD per year. 2. They bury essential contractual clauses as deep as possible in the paperwork to make it easy to miss. For example, our annual contract had a hidden auto-renewal clause that required 30 days notice to opt out of and they put that on page 6 of the contract in size 7 font. 2. After several years of using the product, it was no longer relevant to our business. Unfortunately, we missed the 30 day auto-renewal that was hidden in the contracts by 6 days. When we notified the MessageBird team, they insisted that we must continue subscribing for another entire year, at a cost of $25,000 USD, for a product we don't use. It felt very disappointing and unethical, especially from a company we had been a paying customer of for 3 years. Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? We used the a part of MessageBird's platform for email analytics. Specifically for doing research on clients' competitors' email metrics, activity, and tactics. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Armid A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Armid A.") AA Armid A. Group Medical Director Small-Business (50 or fewer emp.) 11/25/2022 "Excellent Omnichannel platform to manage customer requests, for telemedicine company." 5/5 What do you like best about Bird? It's virtually free, and we've had great success driving incoming messages through our WhatsApp API connection. We also have Facebook and Instagram messages coming through to our inbox so we never miss a thing. Review collected by and hosted on G2.com. What do you dislike about Bird? The UI is a little complicated for a non-tech person to get the full features of Messagebird working. It would also be great for our agents to be able to manage our incoming messages from their mobile phones through an app for instance. Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? It allows multiple response centre agents to respond to patient's incoming requests through our WhatsApp channel mostly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Baker A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Baker A.") BA Baker A. Product Manager Small-Business (50 or fewer emp.) 9/2/2022 "Good product but unstable and costly support" 3/5 What do you like best about Bird? Messagebird offers an actual omnichannel inbox for those looking for a unified inbox Has great automation via the flow builder Good reporting dashboards that give an extensive look into the inbox activities on ticket and agent level Robust messaging API Review collected by and hosted on G2.com. What do you dislike about Bird? The development of new features is slow compared to other market-established products The product is so unstable that we could barely go a week without an outage on one of the channels The introduced support plans were more costly than the one we subscribed to! That's why we left Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? We are currently using the messaging API for Whatsapp in a different tool (We stopped using Messagebird inbox in 2021 and switched to a different platform) We manage all our Whatsapp conversations via the API Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jesús G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesús G.") JG Jesús G. Growth Hacker Small-Business (50 or fewer emp.) 3/14/2022 "Do you need to integrate WhatsApp and all social platforms chat services? This is the app!" 5/5 What do you like best about Bird? Message bird has an impressive yet simple user interface, which allows you to configure all the necessary aspects to integrate Whatsapp, social network messaging and text messages. It has a very useful administration panel that allows you to easily understand where to go to execute any action, from flow configuration to message automation. Review collected by and hosted on G2.com. What do you dislike about Bird? It is very difficult to find something that I do not like about this platform. However, I think that an opportunity for improvement is to be able to quickly make the user who logs in for the first time understand where to click to go to the inbox and also, how to differentiate the inbox from the main dashboard. Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? I work with dental clinics, which do advertisements that generate many leads. And find a solution that allows you to centralize all the contact channels and make these potential clients go through a precise segmentation flow and which, in turn, can be derived to the corresponding managers. It has been a headache. I've tried Zendesk and similar solutions in the past, to no avail. MessageBird fully understood that most of the companies that generate business opportunities through advertisements require an easy integration with Whatsapp, above all, and they solved this perfectly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Vince T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vince T.") VT Vince T. Evangelist Telecommunications Small-Business (50 or fewer emp.) 9/7/2022 "MB" 3.5/5 What do you like best about Bird? Ability to integrate Intagram and Facebook messages Review collected by and hosted on G2.com. What do you dislike about Bird? Chat assignment function, analytics features Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? Chat support and also automated Whatsapp messaging, it helps filter out what customer needs help with instead of agents taking time to identify the issue Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Gaurav k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaurav k.") GK Gaurav k. Team Lead Small-Business (50 or fewer emp.) 9/27/2022 "Good tool for international sms" 5/5 What do you like best about Bird? I can used to send international sms , also two way sms can be done easily with it. Review collected by and hosted on G2.com. What do you dislike about Bird? Nothing so far, all features are best, api doc is not that much friendly Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? sending sms both national and international , able to read sms also , virtual sms number Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kumar B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kumar B.") KB Kumar B. Mr Civil Engineering Small-Business (50 or fewer emp.) 12/19/2021 "The Best free Omnichannel platform for your Business" 4.5/5 What do you like best about Bird? "It makes it easy to contact your customers and ensure their trust in you as a company." "This was also when we started a big campaign and really needed help." "MessageBird has many useful features and channels, great statistics, and good overall campaign delivery." Review collected by and hosted on G2.com. What do you dislike about Bird? The only thing we don't understand yet is to link the API to a physical desk phone or WiFi phone and receive an incoming call when no one is answering the main phone mobile phone How to be able to redirect to. Tutorials and guides for wireless phone models are not yet available. Review collected by and hosted on G2.com. What problems is Bird solving and how is that benefiting you? Getting connected to the business clients via WhatsApp, Telegram, Facebook Messenger and other platforms under a single platform and solve their queries via excellent chat support system by Messagebird Review collected by and hosted on G2.com. 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