--- title: Merge Unified Reviews meta_title: 'Merge Unified Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 253 reviews by the users' company size, role or industry to find out how Merge Unified works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 253 scale: '5' date_modified: '2026-08-04' parent_category: name: Development url: https://www.g2.com/categories/development --- # Merge Unified Reviews **Vendor:** Merge **Category:** [Unified APIs Software](https://www.g2.com/categories/unified-apis) **Average Rating:** 4.7/5.0 **Total Reviews:** 253 ## About Merge Unified Merge Unified is the leading Unified API for thousands of organizations, including frontier LLMs, Fortune 500 organizations, and other B2B SaaS companies. Merge Unified allows businesses to add hundreds of integrations to their products through a single API. Instead of building and maintaining each integration in-house, your developers can integrate once with Merge and instantly access over 220 integrations across accounting, HRIS, ATS, CRM, file storage, knowledge base, and ticketing categories. Our platform normalizes data and handles authentication, pagination, and rate limiting, eliminating the complexity of managing multiple APIs. Merge handles the entire integration lifecycle, from implementation to maintenance. Our observability features give your customer success team full visibility and control, while our engineering team catches and resolves integration issues before they impact your customers. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Merge adheres to industry-standard compliance frameworks including SOC 2 Type II and ISO 27001, and complies with privacy regulations like HIPAA, GDPR, and CCPA. ## Merge Unified Pros & Cons **What users like:** - Users commend the **exceptional customer support** from Merge, appreciating their responsiveness and effective assistance throughout integration. (71 reviews) - Users find Merge Unified to be **incredibly easy to use** , with excellent support and intuitive integration options. (50 reviews) - Users value the **easy integration options** and excellent API documentation, enhancing their connectivity with various systems. (48 reviews) - Users value the **integration capabilities** of Merge Unified, simplifying connections across various accounting and HR systems. (27 reviews) - Users value the **well-documented APIs** of Merge Unified, enabling quick integration and seamless support for their needs. (26 reviews) - User Interface (17 reviews) - Easy Setup (16 reviews) - Easy Integrations (15 reviews) - Time-saving (15 reviews) - Features (14 reviews) **What users dislike:** - Users experience **integration issues** with complex models, requiring effort to identify supported options for seamless connectivity. (11 reviews) - Users note that Merge Unified can be quite **expensive** , especially as their needs and client base grow. (10 reviews) - Users find the **poor documentation** of Merge Unified to be inconsistent and lacking detail for effective integration. (9 reviews) - Users face **data limitations** with Merge Unified, leading to unexpected schema issues and lack of visibility into data translation. (6 reviews) - Users find the **learning curve steep** for non-technical individuals, impacting overall usability and understanding of features. (5 reviews) - Missing Features (5 reviews) - API Limitations (4 reviews) - Difficult Learning (4 reviews) - Limited Connectors (4 reviews) - Limited Customization (4 reviews) ## Merge Unified Reviews ### 1. Merge is the best way to integrate with other platforms **Rating:** 4.5/5.0 stars **Reviewed by:** Milo H. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Merge Unified?** We've been using Merge for a year and a half to allow us to offer integrations with our customers HRIS. Their API's are super easy to work with, and are easily on the same level as Stripe, if not better. We managed to launch our integrations in under a week. Any issues we've had with data syncing have been promptly resolved by the Merge team. Overall, I hightly recommend using Merge. Great product! **What do you dislike about Merge Unified?** The biggest downside with Merge is that it's not cheap. But it's also the best on the market for HRIS integrations, with a fantastic development experience and some of the best customer support going. **What problems is Merge Unified solving and how is that benefiting you?** Merge allows us to integrate with 40+ HR plaforms, using one easy to use API. ### 2. Solid product and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Merge Unified?** Merge allows us to add new integrations to our product quickly. We've been very happy with the results so far. We were initially nervous about outsourcing our integrations, but the product and team has been great so far. **What do you dislike about Merge Unified?** Nothing right now -- Merge has been very solid and reliable. I highly recommend. **What problems is Merge Unified solving and how is that benefiting you?** Without Merge, we would have to build dozens of integrations in-house. With Merge, we save money and can rely on a specialized partner. ### 3. Best in class for Accounting unified APIs **Rating:** 4.5/5.0 stars **Reviewed by:** Pablo M. | Staff software engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Merge Unified?** Clean and modern API, great dashboard and good DX. **What do you dislike about Merge Unified?** Test accounts are limited in functionality **What problems is Merge Unified solving and how is that benefiting you?** Our product needs to integrate with 7-8 ERPs. Instead of having to write 7-8 different integrations, each one with their own idiosyncrasies and quirks, we can use a single and unified API to rule them all. ### 4. Worth at least 5 engineers **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Merge Unified?** Truly made building integrations SO easy. Merge has erased what would be weeks of project work and given us so much engineering time back. **What do you dislike about Merge Unified?** You're reliant on a single service instead of multiple, but hey -- that's the whole point! **What problems is Merge Unified solving and how is that benefiting you?** Abstracting away building API integrations with multiple services ### 5. High recommendation for Merge **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Merge Unified?** Customer support has been solid. Whenever I’ve had questions, they responded quickly with helpful solutions, which was a nice touch. Overall, their team is reliable, which is especially important with integrations. Their docs were great too, and the dashboard is helpful for seeing what’s going on with our Linked Accounts. We have partnered with Merge now for just under a year, and it has been a great partnership. **What do you dislike about Merge Unified?** Overall we’ve had a good experience. Sometimes I wish they had a few more integrations, but they are blocked by not having a sandbox account. **What problems is Merge Unified solving and how is that benefiting you?** Before Merge, building and maintaining integrations was a lot of work for our team. We were spending a lot of money on it. With Merge, they take care of it all. We have been able to accelerate our product roadmap, and we don’t have to worry about updates or fixes. ### 6. Impressive integration coverage, data quality & support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Merge Unified?** Merge has great integration coverage and I've been impressed by the quality and consistency of the data returned from the API. **What do you dislike about Merge Unified?** Having worked with APIs before I know there are inevitable data bugs due to configuartion edge cases, but the Merge team is always very quick to respond and remediate, and the overall quality is far superior to what I've previously experienced with integrations **What problems is Merge Unified solving and how is that benefiting you?** Integrations are a pain and working with Merge has been a game changer from a development perspective. Can now offer dozens of integrations to customers, when we would only have had resources to focus on a couple previously with a large development time opportunity cost. It also significantly accelerated our speed to market ### 7. Solid concept with Helpful Documentation and a Supportive Team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Merge Unified?** The product shines with its well-organized documentation and user-friendly access for clients, while the internal team’s responsiveness and dedication make a real difference in our experience- shoutout to Matt Ho! **What do you dislike about Merge Unified?** The product has a self-serve design, but adding more usability features would make it easier for clients to manage setup independently. **What problems is Merge Unified solving and how is that benefiting you?** The product helps centralize data access for our clients utilizing common HR systems, which reduces some manual effort and streamlines data management. ### 8. The best of the best. Full Stop. **Rating:** 5.0/5.0 stars **Reviewed by:** Adam G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Merge Unified?** Merge has made our integration process seamless, allowing us to connect multiple tools effortlessly without the need for custom solutions. Its real-time monitoring and error-tracking features have significantly reduced downtime, and their support team is always responsive and helpful. Thanks to Merge, we can now focus more on growing our business and less on technical headaches! **What do you dislike about Merge Unified?** There were a couple integrations we couldnt use it for but i know they will get there over time. **What problems is Merge Unified solving and how is that benefiting you?** Simplifying ATS integrations ### 9. One Stop Shop for Integrating all the systems in Any Organisation **Rating:** 5.0/5.0 stars **Reviewed by:** Harshendu S. | Associate Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Merge Unified?** Very easy to use it and integrate it . And it provides various features to get data from various platforms. Very easy handful guide of how to get it implemented for end customer . **What do you dislike about Merge Unified?** Till the part we have used it for our purpose i didn't found anything that is wrong in this platform **What problems is Merge Unified solving and how is that benefiting you?** This is helping to solve the probelm of integrating various different portals of a company in single place to get the whole insight of the organisation and we can link the various different data on unified platform to get the value out of it. ### 10. Best Unified API Out There **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Merge Unified?** Merge's observability dashboard and customer success team. It helps our customer success team answer and triage questions for customers much more quickly than if we had built the integration in-house. We also use their custom fields feature quite extensively. Whenever we have questions, their customer success team is extremely reliable and technical. They can really help us out. **What do you dislike about Merge Unified?** Nothing really, but we'd love for Merge to cover more categories! **What problems is Merge Unified solving and how is that benefiting you?** Building integrations and maintaining them is a huge pain. It's great to have a partner that fully owns this, so that we can prioritize building our core product. ### 11. Great product, great CS/Support team **Rating:** 5.0/5.0 stars **Reviewed by:** Adam P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Merge Unified?** Mostly that it just works. There are times where there's an issue but even when that happens, the resolution is fast and effective from the merge team. It allows us to offer a critical service to our customers (used every single day by a significant number of customers) without having to build it ourselves. The administration UI is also easy enough for me to use when I need to even though I'm not technical at all. For our customers, it's even easier to integrate their HRIS to our product because the in-our-app UI is so straightforward. Finally, we had to quickly implement Merge due to needing to roll off another tool urgently and we were able to do so. **What do you dislike about Merge Unified?** I'm the head of customer success, but from my perspective I have no constructive feedback. **What problems is Merge Unified solving and how is that benefiting you?** We are a non-HRIS HR software that depends on a reliable and up-to-date sync with our customers' HRIS tools. Merge provides that connection in a seamless, easy for our customers to set up way. ### 12. Great developer experience adding Merge to my app **Rating:** 5.0/5.0 stars **Reviewed by:** Alex H. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2024 **What do you like best about Merge Unified?** Merge was extremely easy to set up and get running out-of-the-box. I was using it to import data into my application from multiple sources within an hour. **What do you dislike about Merge Unified?** Some of the integrations were slow to pull, even with small datasets. **What problems is Merge Unified solving and how is that benefiting you?** Merge solves the problem of allowing us to pull data from disparate sources into our systems without having to write a specific API wrapper for each one. ### 13. Excellent Customer Success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Merge Unified?** Kirk and the rest of the Customer Success team at Merge have been excellent to work with. They respond to emails quickly, are always happy to hop on a call if async communications aren't enough, and are incredible to have on our client-facing calls. I'm not an engineer, but our SWEs love how easy it is to set up integrations between our products and our clients' applicant tracking systems. **What do you dislike about Merge Unified?** For non-technical folks, understanding how these integrations really work can be difficult. More learning resources for these users could be helpful, but Merge's Ebooks and webinars substanially help fill in the gaps. **What problems is Merge Unified solving and how is that benefiting you?** Our clients use 20+ applicant tracking systems in total. Our team is too lean to be able to afford spending precious development time manually building these integrations on an ATS-to-ATS basis. Merge gives us an affordable solution so that we don't have to do that. ### 14. Merge is a roadmap saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2024 **What do you like best about Merge Unified?** The number of HR integrations, the speed of standing Megre up, the great custom success. **What do you dislike about Merge Unified?** Can be expensive compared to competitors **What problems is Merge Unified solving and how is that benefiting you?** Integrations play a large role in our business, but integrations alone are not our business. We need to span a wide array of hr products, and merge allows us to build a single integration to cover them all. ### 15. Seamless Integration Made Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Merge Unified?** Merge shines with its streamlined approach to integrations. The platform’s pre-built connections simplify workflows and save a lot of time in getting various applications to work together, all while minimizing the usual integration headaches. It’s an ideal choice for those looking for a smooth, user-friendly solution to sync multiple tools efficiently. **What do you dislike about Merge Unified?** Nothing comes to mind—Merge has covered all the bases well! **What problems is Merge Unified solving and how is that benefiting you?** Merge streamlines the complex process of connecting various applications, eliminating the need for multiple, resource-heavy integrations. By consolidating these connections, it allows us to integrate new tools faster and focus on core business activities rather than time-consuming manual setups. ### 16. Accelerates growth! **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Merge Unified?** Product is easy to use, reliable, and documented super well **What do you dislike about Merge Unified?** No complaints, the documentation is awesome **What problems is Merge Unified solving and how is that benefiting you?** Get integrations up and running gaster ### 17. Great product, customer service, and response to feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Dawn D. | VP, Client Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Merge Unified?** We use Merge all day, every day! Merge's product saves us lots of time, and they are very timely when it comes to answering questions, troubleshooting issues, and listening to feedback. **What do you dislike about Merge Unified?** Not all issues are prominently or equally displayed. Would like this to be more complete with slightly more detailed remediations. **What problems is Merge Unified solving and how is that benefiting you?** Integration of software ### 18. Merge is a team of strong professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Bogdan J. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Merge Unified?** Apart from delivering the high-quality services I expected, the Merge team was always available to listen and understand the issues my team was trying to solve. The team always showed empathy, and that was key to forming a strong partnership. **What do you dislike about Merge Unified?** I wish we were able to influence more Merge's roadmap, although the team was very receptive with our needs. **What problems is Merge Unified solving and how is that benefiting you?** Merge opened the possibility to seemlessly integrate with hundreds of customers. ### 19. Solves a real pain point **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2024 **What do you like best about Merge Unified?** Merge is a great product that solves a real pain point. It saves us time and money, accelerates our ability to monetize, and the support is outstanding. **What do you dislike about Merge Unified?** I can't think of anything that I dislike about Merge to be honest. **What problems is Merge Unified solving and how is that benefiting you?** Merge helped us integrate with a substantial long-tail of systems without spending our own development time building and maintaining them ourselves. ### 20. Great ATS integrations and responsive team **Rating:** 5.0/5.0 stars **Reviewed by:** Emil I. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Merge Unified?** Merge provides a great API that we can use to integrate once and connect to tens of ATSs. The service has been very reliable and the team has been very responsive. **What do you dislike about Merge Unified?** So far we haven't had issues with the service! **What problems is Merge Unified solving and how is that benefiting you?** We use Merge's Unified API to integrate once and get access to tens of ATSs. ### 21. Game-Changer for Our Integration Needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Merge Unified?** Merge’s unified API makes managing integrations a breeze. It’s saved us weeks in development time and reduced maintenance efforts, letting us scale integrations across platforms faster. The observability tools give us full visibility, which keeps things running smoothly and allows us to focus more on our core product. **What do you dislike about Merge Unified?** Honestly, nothing! Merge has covered all our needs with seamless setup, reliable performance, and excellent support. **What problems is Merge Unified solving and how is that benefiting you?** Leveraging Merge saves us significant development time and resources, allowing us to scale faster and focus on our core product. ### 22. Merge is miles ahead in polish compared to all the competition **Rating:** 4.5/5.0 stars **Reviewed by:** Mick H. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Merge Unified?** Thought through APIs, excellent documentation, and stable product. Customer support is top notch! **What do you dislike about Merge Unified?** Things that don't fit into the unified schemas aren't easy to work with, but there is always a path forward. **What problems is Merge Unified solving and how is that benefiting you?** Support 100+ data sources with a single implementation. ### 23. Merge is amazing!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2024 **What do you like best about Merge Unified?** Merge is super quick to integrate...under a day of work! The team is also incredibly supportive and proactive for any assistance but honestly their docs are great so we were able to do it all ourselves. The benefits for our business and value add for our customers made it a no brainer **What do you dislike about Merge Unified?** There are no downsides that I can think of! **What problems is Merge Unified solving and how is that benefiting you?** Merge helps us offer countelss of integrations for our customers that makes our product stickier and more effective. We mainly use Merge to handle our CRM integrations but plan to use others down the line. It is of course a hige time saver! ### 24. Seamless service and great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Merge Unified?** Helped us offer hundreds of integrations in under 4 weeks. **What do you dislike about Merge Unified?** We haven't seen anything we dislike yet. **What problems is Merge Unified solving and how is that benefiting you?** Our customers demand new integrations constantly and now we can provide them without additional investments. ### 25. The Ultimate Integration Solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Merge Unified?** Merge stands out for its ease of use and robust capabilities. The platform has a wide range of pre-built integrations, saving time and effort in connecting with our applications. The API documentation is thorough, and the setup process is incredibly streamlined. **What do you dislike about Merge Unified?** The platform is very solid, no dislikes standout. **What problems is Merge Unified solving and how is that benefiting you?** Merge allows us to seamlessly sync data across multiple systems without having to build custom integrations for each application. This drastically reduces engineering overhead and allows us to focus on other areas. ### 26. Exactly what we needed to speed up our sales processes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Merge Unified?** The simplicity of a previously very complex matter, writing and maintaining multiple API connections. Customer Support is great and implementation was very smooth. **What do you dislike about Merge Unified?** Would like to have more access to test environments on the HRIS side. **What problems is Merge Unified solving and how is that benefiting you?** As a small startup, we would have to cancel some of our deals if it were not for Merge - since we could not write and maintain multiple HRIS connections at the moment. ### 27. Unified API- Makes fragmentation among ERP's manageable **Rating:** 5.0/5.0 stars **Reviewed by:** Shrinivas K. | Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Merge Unified?** The ease of integrating with multiple ERP tools through a single portal. **What do you dislike about Merge Unified?** Not having the ability to sync deleted entities from ERP's to your portal without purchasing the Delete data plan separately **What problems is Merge Unified solving and how is that benefiting you?** The excessively fragmented ERP tool space has too many variations to build a single connector for. Merge's unified API solves this very elegantly necessitating only integrating with one set of API's to achieve multi-ERP integrations ### 28. Effortless ATS Integration with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jas S. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2024 **What do you like best about Merge Unified?** Merge makes integrating with various ATS systems effortless. The seamless API and comprehensive documentation have significantly streamlined our processes. Their excellent support team is always ready to help, making the integration smooth and efficient. This has saved us a lot of time and effort, allowing us to focus more on our core business. **What do you dislike about Merge Unified?** So far, we haven't encountered any issues with Merge. It has been a reliable and efficient tool for our integrations. **What problems is Merge Unified solving and how is that benefiting you?** Merge simplifies the integration with multiple ATS systems through a single API. This has significantly reduced our development time and effort, allowing us to focus on enhancing our core product. The seamless data synchronization ensures our hiring process is efficient and up-to-date, ultimately improving our overall workflow. ### 29. Seamless integration and impressive responsiveness **Rating:** 5.0/5.0 stars **Reviewed by:** David P. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Merge Unified?** As the CEO and founder of Fondo, I'm very satisfied with our journey using Merge. The initial setup and integration process was impressively smooth. Integrating Merge into our existing React/Next/Django stack was a breeze. The simplicity in weaving their APIs into our system for data handling was equally impressive. What stands out most about Merge is the breadth of their integration options and their team’s quick response to our feedback. They've shown remarkable speed in enhancing features, particularly the admin dashboard. This dashboard is a goldmine of features, including proactive alerts for integration hiccups, complete with detailed explanations, usually related to permission issues. From the perspective of our end-users, Merge delivers a frictionless experience. We've seen numerous clients integrate their ATS/HRIS systems effortlessly. The integration process itself, refined through thoughtful UX design, is typically completed in minutes. We've been very impressed with Merge's ability to provide an exceptional integration experience for end-users and ease of internal management. **What do you dislike about Merge Unified?** The only area for improvement I see is in expanding their HRIS system coverage and branching into new domains like cap table management. However, I recognize that some constraints, such as the lack of public-facing APIs from partners, are outside Merge's control. **What problems is Merge Unified solving and how is that benefiting you?** Integrations with QBO + payroll providers ### 30. Removes the headache of integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Merge Unified?** The setup and go live time was one of the easiest that we've used. Takes the headache out of figuring out outdated docs from integration partners. Anytime I've needed customer support, the answers were given quick and precise. They take feedback well to implement features that help with quality of life. Now, since the setup is done, all we have to do is wait and enable any new integration partners to pop up and with a quick toggle is available to us. **What do you dislike about Merge Unified?** Some docs are out of date but they're working on it. **What problems is Merge Unified solving and how is that benefiting you?** Saving us from spending time filtering through other company's integration docs that are rarely up to date and clear. ### 31. First rate product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2024 **What do you like best about Merge Unified?** Merge’s Integrations are first rate. The APIs and dashboards are user-friendly. Documentation is excellent. And the support team is awesome – remarkably responsive and can help us trobleshoot issues in real time. **What do you dislike about Merge Unified?** Merge can occasionally struggle with some particularly complex integrations, but the support team has helped us through **What problems is Merge Unified solving and how is that benefiting you?** Makes it easy for our clients to integrate their file storage services as well as connect to their own clients' financial institutions. ### 32. The market leader for integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Nick B. | CTO & Co-founder, Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Merge Unified?** Merge allows us to support the long tail of ATSs with a single unified API. It would take us much longer to build in house. They have great support, action feedback quickly, and we see them as true partners in supporting all the ATSs. **What do you dislike about Merge Unified?** Merge is clearly the leader in the category, so there's no other solution with as much support for vendor API functionality, but there can always be deeper support (like realtime updates for more fields, etc) for each individual API. This is constantly increasimg over time, so I have no doubt that we picked the right vendor for the long term. **What problems is Merge Unified solving and how is that benefiting you?** Merge allows us to integrate with the long tail of platforms. If we did this in-house it would be much costlier, and would distract us from other critical business priorities. ### 33. Seamless setup and straightforward way to manage complex integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Luuk D. | Head of Engineering & AI for Orbiit, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Merge Unified?** The simple UI for navigating customers through their authentication flow. The unified data model is also very useful (we are managing both Salesforce and Hubspot integrations). Customer support is top. **What do you dislike about Merge Unified?** The speed of passthrough API requests could be a bit faster, we rely on these custom requests for unsupported operations in Merge and directly hit the remote APIs. **What problems is Merge Unified solving and how is that benefiting you?** Authentication and Unified Data Models for multiple CRM integrations ### 34. Company's integration scaling needs **Rating:** 5.0/5.0 stars **Reviewed by:** Chalom M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Merge Unified?** Merge's standout quality is its unparalleled efficiency in scaling integrations. The platform seamlessly streamlines the integration process, saving us valuable time and resources. The team behind Merge has been instrumental in our implementation journey, offering exceptional support and responsiveness. Whether it's troubleshooting, adjustments, or general inquiries, Merge's support team has consistently delivered prompt and effective solutions. Their commitment to client satisfaction sets them apart. **What do you dislike about Merge Unified?** While our experience with Merge has been overwhelmingly positive, one minor drawback is the learning curve associated with its advanced features. Some team members found certain functionalities initially complex to navigate. However, this concern was quickly mitigated by the comprehensive documentation provided by Merge and the responsive support team, ensuring a smooth transition and mastery of the platform over time. Bare in mind I am not tech and our engineering team has mainly use the product in day to day. **What problems is Merge Unified solving and how is that benefiting you?** Before adopting Merge, our integration processes were time-consuming, often requiring extensive manual efforts and troubleshooting. Merge has streamlined these processes, significantly reducing the time and resources needed for integration scaling. ### 35. HR and ATS integrations **Rating:** 2.0/5.0 stars **Reviewed by:** David X. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2023 **What do you like best about Merge Unified?** They do have a lot of APIs and in general they have a decent setup process and their APIs aren't too expensive. I only use the HRIS and ATS APIs so I can't comment on the rest of the offerings so maybe people have had a more positive experience with Merge there. **What do you dislike about Merge Unified?** The big issue is poor documentation, lack of developer tooling and just general data quality issues. Data Quality: For example I'm trying to pull in an employee and their employment data. Now we can get the employment data from the employee when I call the merge endpoint for employees, however when calling the endpoint to get employments there is no explicit link back to the employee. There are work arounds to this issue, but there is no consistency here and we have to check against every possible edge case because everything is possibly null Developer Experience and documentation: Their typescript SDK is coming along nicely but they completely abandonded a shoddy JS library. But my main complaint is with the docs. There aren't enough examples and often things are explained. For example there's an expand parameter for some of the endpoints. Would be nice to know what we can expand. **What problems is Merge Unified solving and how is that benefiting you?** We need integrations with HR platforms and their API does it make easy for us not to have to manually deal with each integration ourselves. ### 36. Awesome Integration Solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Merge Unified?** Merge’s integration platform is very user-friendly and has already saved countless hours of development time. The Merge team is great to work with and very quick to respond to any questions along the way. **What do you dislike about Merge Unified?** Our team has not encountered any downsides with the product or the team. Both have been great. **What problems is Merge Unified solving and how is that benefiting you?** Scaling integrations across our platforms ### 37. Love working with the Merge team! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Merge Unified?** As a product/CX leader, working with the Merge team has been awesome. They are responsive, attentive to issues, receptive to feedback, and constantly improving their offering. **What do you dislike about Merge Unified?** Nothing to do with the Merge team/product specifically, but more of a meta point on building integrations in-house vs. using Merge/3P: when there is a data issue with one of our end-users, there can be additional coordination overhead to liase between Merge/3P, the end-user, and our support/data team, to ultimately resolve the issue. **What problems is Merge Unified solving and how is that benefiting you?** APIs for HRIS/Payroll, Accounting, CRMs etc. ### 38. Merge has helped us a lot with integration. It's easy to understand. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Merge Unified?** Integration capabilities and the customer service is superb. Very approachable and helpful when it comes to our concerns. **What do you dislike about Merge Unified?** Merge seems to have problem synchronizing large amount of data. Especially when it comes to million amount. It takes weeks to be fully synchronized. **What problems is Merge Unified solving and how is that benefiting you?** Integrations and connections. Merge gives us an easy access to connect with our partners. ### 39. Great, easy-to-use product with amazing customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Merge Unified?** Merge has been seamless to integrate with. Their documentation is well done, and the sandbox capabilities are great. Customer support and enablement has been outstanding. **What do you dislike about Merge Unified?** We haven't had any issues with Merge so far. **What problems is Merge Unified solving and how is that benefiting you?** Merge is allowing us to offer 50+ HR integrations to our customers - so they can bridge their HR system with our equity management platform. ### 40. Simplification for difficult processes **Rating:** 4.0/5.0 stars **Reviewed by:** Peter V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Merge Unified?** Team is responsive and provides insights in advance to ensure you are able to align all stakeholders in advance of starting any project. The service they offer takes a lot of additional resource needs off our internal team, making the process scalable and efficient. **What do you dislike about Merge Unified?** Took us a few tries to get alignment between Merge and our team but once we identified areas of growth within our partnership all aspects have been more streamlined. **What problems is Merge Unified solving and how is that benefiting you?** Streamlining the build out and implementation of ATS integrations for customers. Opposed to our team having to build out each integration on an ad hoc basis, Merge is able to provide the essential plumbing for our team to more with more speed and efficiency - reducing headaches across the board for all stakeholders. ### 41. Great customer support! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Merge Unified?** - Customer support is prompt - Open about their product roadmap - Prioritize our feature requests **What do you dislike about Merge Unified?** - Support for legacy integrations can be lacking - Support for SCIM is still nascent **What problems is Merge Unified solving and how is that benefiting you?** HRIS integrations; allows our customers to connect their HRIS systems to our product ### 42. Excellent unified API for accounting integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Shrinivas K. | Senior Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Merge Unified?** Provides abstraction from the fragmentation across multiple accounting vendors enabling you to integrate with one unified API which works across all the platforms **What do you dislike about Merge Unified?** Absolutely nothing. They have an AI powered website making searching for docs childs play. The only issue is they work the North American timezone which makes collaborating with the India team slightly difficult. **What problems is Merge Unified solving and how is that benefiting you?** The fragmentation in API's of all accounting platforms requires extensive bespoke integration for our fintech product. merge gets rid of this by providing the unified API which means one integration works for several different platforms! ### 43. Merge helped us get 100+ integrations live in 1 week **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav N. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Merge Unified?** The quality of the product is exceptional All of the team members are well-versed with various HRIS and ATS partners which is rare. Customer Success is very responsive. **What do you dislike about Merge Unified?** There are some edge cases for which we need to use passthrough requests which we think should be part of the product. Hoping Merge gets to them soon. **What problems is Merge Unified solving and how is that benefiting you?** Merge helps us easily integrate with hundreds of HRIS and ATS platforms out there. It's a huge relief for us since building coverage is very time consuming and we could get all the integrations up and running within a week with Merge's help. ### 44. Krystal has been very helpful from our first conversation until final decision making. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Merge Unified?** Comprehensive service offerings for payroll companies. **What do you dislike about Merge Unified?** The pricing structure is hard to predict for start up technology companies. **What problems is Merge Unified solving and how is that benefiting you?** One intergration to several payroll providers. ### 45. Merge's Unified API Is Game Changing **Rating:** 5.0/5.0 stars **Reviewed by:** Steven F. | Vice President of Engineering & Data Innovation, Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2024 **What do you like best about Merge Unified?** Our team had an intricate challenge to connect to our clients systems across multiple verticals in order to extract data and develop comprehensive reports and checks. We did a ton of research on the best SAAS companies that could meet our needs around offloading the connection, authorization, logging and data transformation pieces that come with API development. Merge hit all of these goals and then some. The best feature is the unified API. Being able to work with one data model across a singular vertical not only saves time, but just makes sense. It allows our team to continue towards our north star and not get caught up in all of the plumbing that comes with API development and ETL work. It is so easy to use and implement. The entire team at Merge has been super helpful and answers any questions at a moment's notice. Could not recommend this product and the people that make up the company any more! **What do you dislike about Merge Unified?** We genuinely have had no issues. The team is super helpful when we have any questions. **What problems is Merge Unified solving and how is that benefiting you?** Merge allows our team to focus on building our internal features and not get caught up maintaining hundreds of different integrations and data models ### 46. the ideal approach for your SaaS integration strategy **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Merge Unified?** Merge is an excellent way to quickly and relaibly start, and scale, your SaaS integration strategy. We have a few key integrations that we needed to get stood up quickly, and will have dozens more as we scale over time. Being able to get these out of the box and implented by one engineer was a huge win. Moving from scoping to POC to prod has been seamless. It's really, really nice to be able to add integrations quickly with just a fraction of an engineer's time as opposed to the alternative which could potential require dedicated headcount. **What do you dislike about Merge Unified?** There are a few features that we'd like that the product doesn't yet have, including some additional features related to some webhooks. But we're told this is coming soon! The team has been very responsive to feedback and requests we've made. Things we've asked for have been implemented or are on the roadmap for next year. **What problems is Merge Unified solving and how is that benefiting you?** Our product makes use of data from many existing tools that customers have, and over time we'll be integrating with dozens of them. It's extremely difficult to build and support these integrations without full time resources dedicated to them, which is something I've had to live with in past roles. As we scale we'll surely require more engineering time to support integrations, but Merge takes this down significantly, and likely puts off the requirement for an integrations team by years. ### 47. Merge defines and leads the industry standard in API unification **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Merge Unified?** Merge's value proposition is easy to understand (handle the hard part of unifying commonly use APIs for you) and it genuinely delivers on it. It's easy enough to be impressed with the offering as shipped, but Merge continues to add new features too. Adding new features in a way that's useful rather than spammy is very welcome and shows good product insight.The whole package genuinely makes the integration process not only way cheaper but more reliable too, because if there are any issues, Merge are the experts in their field and can be contacted for support. **What do you dislike about Merge Unified?** The only thing that comes to mind is happening upon an API that Merge hasn't integrated with yet, but that feels like a matter of time. **What problems is Merge Unified solving and how is that benefiting you?** It's easy to feel locked in to certain providers in a startup. Changing between integrating with different providers can be such a significant undertaking on its own that the benefits of switching may not end up being worth it. With Merge, those choices are easier because the APIs don't change for the startup -- just a toggle on what provider is being used. Not being locked in is very freeing, not to mention general improved reliability. ### 48. Merge is amazing for expediting your product roadmap **Rating:** 5.0/5.0 stars **Reviewed by:** Anvisha P. | Chief Product Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Merge Unified?** Merge clearly cares a lot about their product and customer support. The customer support team is extremely responsive, and they listen to customer feedback intently. We’ve sent over requests for several new integrations and have seen them pop up on the roadmap and in the product — really appreciate the leverage that we have gotten from Merge! **What do you dislike about Merge Unified?** There are several categories that we wish we could integrate with. Merge has mentioned they may go into it in 2024, but the more we can offload on integrations, the better. **What problems is Merge Unified solving and how is that benefiting you?** Saving engineering time from having to manually build + maintain integrations. ### 49. Merge’s product is exceptional and the team provides support every step of the way! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Merge Unified?** Creating new integrations with Merge saved our team significant time and energy, and was budget well spent in both $ ROI and team morale. The product is well designed and easy to implement, the data quality exceeds expectations, and the product provides a super easy on-ramp for our customers. From original inquiry, through the sale process, and support, the team has been responsive and super helpful. We're often able to self serve using Merge's well prepared guides, and when we do need assistance the support team is quick to provide a solve. Throughout the process, we had regular check-ins as needed at the perfect cadence for us. Highly recommend Merge and excited to continue working with the product and the team! **What do you dislike about Merge Unified?** I don't have any specific constructive feedback at this point in my team's experience with the product; onboarding was a breeze! **What problems is Merge Unified solving and how is that benefiting you?** Merge is making the most of our team's resources, saving us so much time and freeing capacity up for more interesting and complex projects. ### 50. Simplified HRIS integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Timo H. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Merge Unified?** Merge gives us a unified API to interact with 50+ HRIS. Without Merge we wouldn’t even consider building that many integrations and just limit ourselves to a few. • It manages the complex feat of wrapping all the different API systems and data models into a usable common subset. • Using their Field Mappings we can allow our users to customize the data pulled from the HRIS when it doesn’t fit into the common model. • Usually, a new integration “just works” which gives it a certain feel of magic to integrate with a new HRIS with zero effort ✨ **What do you dislike about Merge Unified?** • For many enterprise HRIS it’s hard to get a sandbox account. This makes it difficult to get a feel of how an integration is set up and works in practice. • We would like to push custom data back into the HRIS. **What problems is Merge Unified solving and how is that benefiting you?** • Integrate with 50+ HRIS by integrating only once. • Position us as the most integrated platform on the market. ## Merge Unified Discussions - [What is Merge API used for?](https://www.g2.com/discussions/what-is-merge-api-used-for) - 2 comments - [View Merge Unified pricing details and edition comparison](https://www.g2.com/products/merge-unified/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+02%3A30%3A21+-0500&secure%5Bsession_id%5D=6d1e8531-5a50-403e-9612-ca252e610d7f&secure%5Btoken%5D=69d35b5cc8f2e15d4188a1ab7ba44aa719360ebd344981a34b28143acf1fcce0&format=llm_user) ## Merge Unified Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [Accelo](https://www.g2.com/products/accelo/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 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