--- title: Mercury xRM Reviews meta\_title: 'Mercury xRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Mercury xRM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 4 scale: '5' date\_modified: '2025-12-01' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # Mercury xRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Mercury xRM but has limited features. Are you part of the Mercury xRM team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Recruitment Software on ONE Platform. Our recruiting platform enables recruitment and staffing firms to leverage the great capabilities of the Microsoft Power Platform in order to produce more placements and development. You benefit from implementing award-winning technology that centralises your data, increases collaboration, strengthens and automates processes, and gives actionable business insights – all with limitless scalability and access from anywhere. * * * Seller [Mercuryxrm](https://www.g2.com/sellers/mercuryxrm) Discussions [Mercury xRM Community](https://www.g2.com/products/mercury-xrm/discuss) Languages Supported English Overview by Nicolle (Kikky) Huntingford 🤓 (Making Recrutment Technology fun without the use of technical Geek talk 📱 Enabling Recruiters in finding their most effective candidates without the use of siloed tech stacks 💥) Show More ## Top-Rated Alternatives [ ![Zoho Recruit](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Recruit") Zoho Recruit 4.4/5(1,851) ](https://www.g2.com/products/zoho-recruit/reviews) [ ![Bullhorn](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bullhorn") Bullhorn 4.2/5(1,231) ](https://www.g2.com/products/bullhorn/reviews) [ ![JobDiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JobDiva") JobDiva 4.7/5(1,845) ](https://www.g2.com/products/jobdiva/reviews) [ View All Alternatives ](https://www.g2.com/products/mercury-xrm/competitors/alternatives) ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Enterprise (\> 1000 emp.) 5/9/2024 "My Mercury Experience" 5/5 What do you like best about Mercury xRM? What I like most about Mercury is the ease of use; the functionality of this application makes it a breeze for me to process placements in the best, most effective ways possible. I utilize Mercury on a daily basis, so it is important for the information I'm viewing to be clear and effecient in holding all of our placement/client information. My company has only been using Mercury for about 6-8 months in the USA and the transition to using Mercury was amazing, we were well instructed on how to use Mercury and how to assess issues and find resolutions for issues we might encounter. Review collected by and hosted on G2.com. What do you dislike about Mercury xRM? There honestly isn't anything I have encountered to date that causes me to dislike anything about Mercury. Review collected by and hosted on G2.com. What problems is Mercury xRM solving and how is that benefiting you? - Helps to present placement and client information clearly. I can find everything I need in just a few clicks. I really like how organized the site is which helps with functionality and ease of finding all I need to process requests that come to me. - Every aspect of the onboarding process that my team and I handle now feels more streamlined with the help of Mercury. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Stephen R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen R.") SR Stephen R. Group Marketing & Operations Director Small-Business (50 or fewer emp.) 3/8/2023 "An intelligent and well thought out CRM for Recruiters" 5/5 What do you like best about Mercury xRM? Mercury's greatest strength is its intuitive set up, based on Dynamics, it feels logical to users and reduces some of the pressures on teaching people how to use the system. The system has amazing reporting functionality making it great for managers. The intergration with PowerBI allows for rich analysis. The system also has great searching capabilities. The platform also has several useful external integrations. Review collected by and hosted on G2.com. What do you dislike about Mercury xRM? Mercury is very different (better) from other CRMs, implementation went well but we have had some resistance to users more used to other systems. Overall our experience has been very positive. Review collected by and hosted on G2.com. What problems is Mercury xRM solving and how is that benefiting you? Mercury solves our need for a CRM that works on an international basis across 9 offices Mercury helps us achieve better workflows and consistency of process Mercury is very good for managing data protection Mercury is very searchable and generally improves our speed to hire Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Lee C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lee C.") LC Lee C. Talent Acquisition Partner Mid-Market (51-1000 emp.) 3/30/2020 "Customizable Recruitment CRM built on Dynamics 365 which means great integrations to MS Office" 4/5 What do you like best about Mercury xRM? Mercury is a very powerful platform which can be tweaked and modified to suit your individual businesses needs. Some of my favorite features: - Setting up pinned / saved searches which automatically update (for example you could set a list of clients that have not been spoken to in 60 days and it will keep it fresh) - Direct integration to Office 365 so the emails come from your inbox and everything is tracked automatically through Dynamics - Personal / Team dashboards for you to focus, get an overview of your pipeline and stats Review collected by and hosted on G2.com. What do you dislike about Mercury xRM? I don't think that Mercury is as easy to use as other platforms which we tested, even though it has the most features, most people either don't know about them or how to use it properly - I would love to see in future revisions for it to focus on simplicity and a more visually appealing user interface. Not being able to drag and drop CVs / resumes, boolean search everywhere, or update records directly from Outlook are also big missing features. Review collected by and hosted on G2.com. Recommendations to others considering Mercury xRM: Definitely consider Mercury when trialing CRMs and confident that it will only keep getting better. Probably most recommended to companies who have a dedicated internal system support or training function. Review collected by and hosted on G2.com. What problems is Mercury xRM solving and how is that benefiting you? Having a well supported CRM with integrations like Mercury is essential in agency recruitment. The ability to manage clients and candidates at the volume needed is important. If you spend the time to set up the system, dashboards and searches correctly, I believe Mercury is one of the best - especially since it's based on Microsoft Dynamics 365 which is constantly being improved. It's also great for managing contractors timesheets and linking to things like DocuSign. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") UH Verified User in Human Resources Small-Business (50 or fewer emp.) 9/2/2019 "Customizable and very convenient" 4/5 What do you like best about Mercury xRM? We've been using Mercury to log candidate profiles for our searches. The interface of Mercury is customizable and helps us decide the field appearing at the selection of options. Candidate tracking is one of the features that makes it easy to use with a wide range of parameters that we can add to a candidate profile. It's smooth integration with resume parsing software makes it easy to auto-fill all other fields without extra efforts. Review collected by and hosted on G2.com. What do you dislike about Mercury xRM? Lack of completeness when it comes to post-interview stages, background screening, reference checks, interview tracking are some of the options missing from Mercury. Interview scheduling is more difficult to do than other databases. Review collected by and hosted on G2.com. Recommendations to others considering Mercury xRM: When you buy Mercury, make sure you go for a complete suite instead of cherry-picking the best ones. It's less of a headache when you have all your features integrated and interconnected rather than disconnected. Review collected by and hosted on G2.com. What problems is Mercury xRM solving and how is that benefiting you? Overall, we've been able to successfully keep all the information about our candidates updated and complete. It solves the problem of manual addition of fields as well as the risk of losing certain information because automation on this software ensures the risk is eliminated. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Mercury xRM for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Zoho Recruit Logo](https://images.g2crowd.com/uploads/product/hd_favicon/446684f5208382f4c7613c9dd324b2dc/zoho-recruit.svg "Zoho Recruit Logo") Zoho Recruit 4.4 (1,851) Zoho Recruit takes in-house recruiting to a whole new level. 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