[ Merchan... Reviews ](https://www.g2.com/products/merchant-central-by-nmi/reviews) [ Merchan... Reviews ](https://www.g2.com/products/merchant-central-by-nmi/reviews) # Merchant Central by NMI Features ##### ## Content (1) Automation Automates some or all operation related tasks Show More ##### ## Platform Additional Functionality (5) Pre-Built Connectors Provides useful pre-defined data connections to important external systems and applications. Dashboard Has a centralized dashboard for users to interact with Cloud Provides a cloud based version of the platform Mobility Is accessible from a mobile device and by users on the go. Messaging Contains in-application messaging abilities Show More ##### ## Platform Reporting and Analytics (2) Reporting Provides analytics tools that reveal important business metrics and track progress. Forecasting Provides sales forecasting and modeling capabilities based on historical data. Show More ##### ## Customer Support (4) Case Management Contains customer request handling functionality and issue tracking. Customer Support Portal A portal through which customers can access the knowledge base as well as ask questions, place orders, raise issues, and more. Knowledge Base An information repository for customers to get self-service answers to their questions. Support Analytics Allows users to conduct analysis on support activities. Show More ##### ## Marketing Automation (3) Campaign Management Provides email marketing campaign management functionality. Lead Management Contains lead tracking and management capabilities. Marketing Analytics Contains analysis tools to provide insights on marketing campaign effectiveness. Show More ##### ## Sales Force Automation (5) Pipeline Management Manages sales pipelines from prospecting to close. Task Management Manages sales force tasks, assigning tasks and distributing work. Product and Price List Management Contains a product catalogue and price list for salespeople to pull from. Quote and Order Management Provides custom quote creation functionality. Contract Management Manages the entire contract process, from creation and negotiation to signing. Show More ##### ## Agentic AI - Financial Services CRM (1) Decision Making Makes informed choices based on available data and objectives Show More ## Top-Rated Alternatives [ ![Maximizer](https://images.g2crowd.com/uploads/product/hd_favicon/a920604f7639d8a62b8f6fb13b849ef8/maximizer.svg "Maximizer") Maximizer 4/5(672) ](https://www.g2.com/products/maximizer/reviews) [ ![Redtail Technology](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_44ed051eea3bdf5be32d1fc42e3d00de/redtail-technology.jpg "Redtail Technology") Redtail Technology 4.3/5(268) ](https://www.g2.com/products/redtail-technology/reviews) [ ![Agentforce Financial Services (formerly Salesforce Financial Services Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-financial-services-formerly-salesforce-financial-services-cloud.svg "Agentforce Financial Services (formerly Salesforce Financial Services Cloud)") Agentforce Financial Services (formerly Salesforce Financial Services Cloud) 4.3/5(227) ](https://www.g2.com/products/agentforce-financial-services-formerly-salesforce-financial-services-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/merchant-central-by-nmi/competitors/alternatives) Merchant Central by NMI Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-service-management.jpg "Product Avatar Image") ServiceNow IT Service... 4.5/5(1,899) [ Compare Now ](https://www.g2.com/compare/merchant-central-by-nmi-vs-servicenow-it-service-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a71fba40151dc70320f4c77a71515c4/agentforce-financial-services-formerly-salesforce-financial-services-cloud.png "Product Avatar Image") Agentforce Financial... 4.3/5(227) [ Compare Now ](https://www.g2.com/compare/agentforce-financial-services-formerly-salesforce-financial-services-cloud-vs-merchant-central-by-nmi) ##### Categories on G2 [ Financial Services CRM ](https://www.g2.com/categories/financial-services-crm) ##### Explore More [ What is the best tool for producing high-quality marketing videos? ](https://www.g2.com/discussions/what-is-the-best-tool-for-producing-high-quality-marketing-videos)[ Best iPaaS for small business software integration ](https://www.g2.com/discussions/what-s-the-best-ipaas-for-small-business-software-integration)[ What are the most trusted financial fraud prevention platforms used by fraud analysts at fintech companies based on user reviews? ](https://www.g2.com/discussions/what-are-the-most-trusted-financial-fraud-prevention-platforms-used-by-fraud-analysts-at-fintech-companies-based-on-user-reviews) [ Which ESB platforms do integration architects rely on for 99.9% uptime and failover capabilities? ](https://www.g2.com/discussions/which-esb-platforms-do-integration-architects-rely-on-for-99-9-uptime-and-failover-capabilities)[ What's the best cloud service for internal projects ](https://www.g2.com/discussions/what-s-the-best-cloud-service-for-internal-projects)[ Top tools for organizing customer support information ](https://www.g2.com/discussions/top-tools-for-organizing-customer-support-information) Show More [ What is the best tool for producing high-quality marketing videos? ](https://www.g2.com/discussions/what-is-the-best-tool-for-producing-high-quality-marketing-videos)[ Best iPaaS for small business software integration ](https://www.g2.com/discussions/what-s-the-best-ipaas-for-small-business-software-integration)[ What are the most trusted financial fraud prevention platforms used by fraud analysts at fintech companies based on user reviews? ](https://www.g2.com/discussions/what-are-the-most-trusted-financial-fraud-prevention-platforms-used-by-fraud-analysts-at-fintech-companies-based-on-user-reviews) [ Which ESB platforms do integration architects rely on for 99.9% uptime and failover capabilities? ](https://www.g2.com/discussions/which-esb-platforms-do-integration-architects-rely-on-for-99-9-uptime-and-failover-capabilities)[ What's the best cloud service for internal projects ](https://www.g2.com/discussions/what-s-the-best-cloud-service-for-internal-projects)[ Top tools for organizing customer support information ](https://www.g2.com/discussions/top-tools-for-organizing-customer-support-information)