--- title: Merchant e-Solutions Reviews meta\_title: 'Merchant e-Solutions Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Merchant e-Solutions works for a business like yours. aggregate\_rating: rating\_value: 2.5 review\_count: 5 scale: '5' date\_modified: '2025-10-30' parent\_category: name: Payment url: https://www.g2.com/categories/payment ---

# Merchant e-Solutions Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Merchant e-Solutions but has limited features.  
  
Are you part of the Merchant e-Solutions team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

Merchant e-Solutions is the Leader in Simplifying Payments. Merchant e-Solutions helps merchants accept payments anywhere and easily manage all on one platform. Merchant e-Solutions provides a global network and enables merchants to securely do business in multiple channels including online, mobile, and in-person. Our industry-leading technology platform, flexible and customized reporting, and world-class service provide customers, banks, partners and developers with the most comprehensive payment services in the market. Merchant e-Solutions is a U.S.-based company headquartered in the heart of Silicon Valley in Redwood City, California, and registered in the state of Delaware. Merchant e-Solutions is both a merchant acquirer and global processor, processing over $14 billion in annual transaction volume and supporting 150 global currencies including all major credit cards, debit, and alternative payment solutions. Merchant e-Solutions is owned by Cielo S.A., Latin America’s leader in electronic payment solutions. Cielo S.A. acquired Merchant e-Solutions in 2012 primarily for its industry-leading technology platform, world-class service, and payment expertise. Headquartered in Sao Paulo, Brazil, Cielo S.A. is a publicly traded company serving more than 1.3 million active merchants and covers 99% of Brazilian territory.

* * *

Seller
[Merchant e-Solutions, a Cielo Company](https://www.g2.com/sellers/merchant-e-solutions-a-cielo-company)
Discussions
[Merchant e-Solutions Community](https://www.g2.com/products/merchant-e-solutions/discuss)
Overview by
Ivette Gomez (Marketing Coordinator at Merchant e-Solutions)

Show More

## Top-Rated Alternatives

[

 ![Stripe Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stripe Payments")

Stripe Payments

4.2/5(458)

](https://www.g2.com/products/stripe-stripe-payments/reviews)

[

 ![Thryv](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thryv")

Thryv

4.3/5(2,014)

](https://www.g2.com/products/thryv/reviews)

[

 ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye")

Birdeye

4.7/5(4,203)

](https://www.g2.com/products/birdeye/reviews)

[
View All Alternatives
](https://www.g2.com/products/merchant-e-solutions/competitors/alternatives)

## User Insights

Average based on 5 real user reviews.

[Log in to unlock pricing and user insights](/login)

 ![Klane B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Klane B.")
KB

Klane B.

Accounting Associate

Enterprise (\> 1000 emp.)

12/6/2023

"Personal Merchant-E Experience"

4.5/5

What do you like best about Merchant e-Solutions?

Merchant-E is easy to use, and it's quite strict with the log in details which makes it safer and more trustworthy to use. I like that the reports I need are almost as real time as it could get, or way earlier than other commerce websites, and the website is easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Merchant e-Solutions?

What I dislike about it is the graphics, it's not really that user-friendly. Review collected by and hosted on G2.com.

What problems is Merchant e-Solutions solving and how is that benefiting you?

Merchant-E helps us to consolidate customer payments and easily directs to the company the payments without issues. It may show the report in batch for the whole period or whichever chosen period, or per transaction basis. Review collected by and hosted on G2.com.

Show More

7/9/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Jeff L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff L.")
JL

Jeff L.

Chief Operating Officer

Utilities

Small-Business (50 or fewer emp.)

12/31/2013

"Merchant e-Solutions Review"

5/5

What do you like best about Merchant e-Solutions?

MeS has been very easy to adopt and integrate into our hosted ERP application. Setup costs and ongoing fees are reasonable. Integration with NetSuite is solid. Review collected by and hosted on G2.com.

What do you dislike about Merchant e-Solutions?

Had some errors at first with the automation and processing of credit card transactions, but once we got the hang of it it's been smooth sailing ever since. Review collected by and hosted on G2.com.

Recommendations to others considering Merchant e-Solutions:

Very easy to integrate with NetSuite. Once we got the solution configured correctly we've seen no issues. Review collected by and hosted on G2.com.

What problems is Merchant e-Solutions solving and how is that benefiting you?

Being able to process small numbers of orders on a monthly basis via credit card transactions. Not wanting to have PCI issues with storing credit card information on site. We've been able to process credit card transactions very effectively and efficiently in an ongoing basis. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

## Questions about Merchant e-Solutions? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Merchant e-Solutions
](https://www.g2.com/products/merchant-e-solutions/discussions/new)

GU

Guest User

What is Merchant e-Solutions used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-merchant-e-solutions-used-for)

[
View all Discussions
](https://www.g2.com/products/merchant-e-solutions/discuss)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/merchant-e-solutions/pricing)

##### Categories on G2

[Payment Processing](https://www.g2.com/categories/payment-processing)

##### Explore More

[Why do project managers report that network availability issues affect jobsite management platform performance when working on-site?](https://www.g2.com/discussions/why-do-project-managers-report-that-network-availability-issues-affect-jobsite-management-platform-performance-when-working-on-site)[Viafoura vs Disqus for a digital media publisher choosing a commenting system: which builds a more loyal first-party audience while keeping moderation overhead manageable at scale?](https://www.g2.com/discussions/viafoura-vs-disqus-for-a-digital-media-publisher-choosing-a-commenting-system-which-builds-a-more-loyal-first-party-audience-while-keeping-moderation-overhead-manageable-at-scale%20)[Top tools for running multi-channel marketing campaigns](https://www.g2.com/discussions/what-are-the-top-tools-for-running-effective-multi-channel-marketing-campaigns)

[Which records management solutions enable multi-office coordination for agency-wide request fulfillment?](https://www.g2.com/discussions/which-records-management-solutions-enable-multi-office-coordination-for-agency-wide-request-fulfillment)[AI software most effective for improving sales](https://www.g2.com/discussions/which-ai-software-is-most-effective-for-improving-sales)[Easy-to-use session replay tools for non-tech businesses](https://www.g2.com/discussions/easy-to-use-session-replay-tools-for-non-tech-businesses)

[Show MoreShow Less](javascript:void(0);)