Verified User in Philanthropy
AP
Verified User in Philanthropy
Mid-Market (51-1000 emp.)
"Review Feb2024"
4/5
What do you like best about Mentorink?

Overall, the platform is very user-friendly. Good video functionality, as are the notes; chat; objectives. The content section is a useful source of info but should not be taken as strict approach to the sessions or relationship. Meetings are easy to schedule and the email notifications (new message from mentee, meeting reminders) are useful. Review collected by and hosted on G2.com.

What do you dislike about Mentorink?

Main suggestion for improvement would be to launch the video session in separate browser window so you can still access notes and other pages while keeping the video on screen. You can currently minimise the video and navigate to the other sections but you can’t see the video when you do.

A couple of minor suggestions:

o Add ability to download the notes and goals to a pdf or word document

o Allow mentor and mentee to keep the mentorink match open and add more meetings after the first 4 if they both wish to continue the relationship (this could be part of the feedback process with both parties having to agree/consent that they want to continue). My mentee and I are planning to stay in touch but will use other apps. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Very transparent platform with a great team behind it"
3.5/5
What do you like best about Mentorink?

Mentorink provides a platform that is very transparent for the users, with a clear dashboard. The integrated videocall feature is really useful, and so is that the admins can see the progress of the pairs. The product onboarding went smoothly and we continue to receive regular support from the Mentorink team, who are really approachable and always ready to support. Review collected by and hosted on G2.com.

What do you dislike about Mentorink?

There are some features missing that would be key for activities such as reporting, and some things you can only do with a bit of a "workaround" which makes the admin processes a bit more manual. More possibilities for costumizing the automated emails and change the settings from the admin side would be useful. However, the Mentorink team is always highly receptive when it comes to product requests and it is clear that they are working tirelessly to expand the platforms features according to feedback. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Userfriendly experience"
5/5
What do you like best about Mentorink?

It is really nice that you can access everyhing at the same time. Review collected by and hosted on G2.com.

What do you dislike about Mentorink?

It would be better if I can arrange the size of the video chat. Review collected by and hosted on G2.com.

Response from Mahmut Kafkas of Mentorink

Thank you for your review! 🙏

We’re happy to hear you enjoy having everything in one place and appreciate your suggestion about video chat sizing. Feel free to share more ideas with us at support@mentorink.com.

OA
Oğuz A.
Small-Business (50 or fewer emp.)
"About Mentorink user experience."
5/5
What do you like best about Mentorink?

A useful platform with a detailed reporting screen and a user-friendly interface. In the matching section, the algorithmic structure and parameters are compatible. As a help desk, we can get very quick responses and solutions to our problems. Review collected by and hosted on G2.com.

What do you dislike about Mentorink?

We are experiencing minor software-related issues. For example, sometimes users do not appear when searched by first and last name. However, the backend team quickly resolves our issues. It is not a problem for us, but perhaps Turkish interface support could be introduced with new updates. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"All info at one place"
4/5
What do you like best about Mentorink?

Contact details and meetings are recorded at one place. Easy to access. Review collected by and hosted on G2.com.

What do you dislike about Mentorink?

Some requests appear but then disappear without notice. Review collected by and hosted on G2.com.

Response from Mahmut Kafkas of Mentorink

Thank you for your review! 🙏

We appreciate your feedback and would be happy to hear more about the disappearing requests. Feel free to reach out to us at support@mentorink.com.

Anna B.
AB
Anna B.
Project Manager
Small-Business (50 or fewer emp.)
"PMI Mentoring program leader"
4.5/5
What do you like best about Mentorink?

As a person who runs the program and who connects mentors and mentees, the functinality important to me is:

- Detailed applications with targeted questions and responses

- ability to send email from the application to one or many people

- ability to connect mentor with mentee through the application and automated emails people receive Review collected by and hosted on G2.com.

What do you dislike about Mentorink?

I need to be notified when people submit their application. As this currently does not exist, I ask members to email me separately to let me know so I can login to Mentorink and verify their application Review collected by and hosted on G2.com.

IK
Ivana K.
Mid-Market (51-1000 emp.)
"Amazing experience"
5/5
What do you like best about Mentorink?

We recently had the pleasure of using the Mentorink platform, and I must say, our experience has been exceptionally satisfying. The level of communication and approachability from the Mentorink team was outstanding. Their readiness to assist at every turn added significant value to our experience. The sense of support we felt was constant and reassuring, making our journey with Mentorink not just a service, but a partnership. It's evident that there's a dedicated team behind this platform, and their hard work and commitment to excellence have not gone unnoticed. We wholeheartedly believe that Mentorink and its team are well-deserving of great success. Review collected by and hosted on G2.com.

What do you dislike about Mentorink?

We haven't faced any downsides considering our needs. Review collected by and hosted on G2.com.

SU
SEMA U.
Enterprise (> 1000 emp.)
"practical use of the programme , bad reporting, some connection problems"
3.5/5
What do you like best about Mentorink?

communication:helpful to solve the problems

practical use of the programme

easy log in Review collected by and hosted on G2.com.

What do you dislike about Mentorink?

the numbers of progress is misleading. e.g 2/6 means that 1 progress have been made. We, as İyi Niyet derneği expressed about it a few months ago, but there is no progress about it.

the contents (library) could contain more information about mentoring.

we should have get various reports about our mentoring (expressed to Merve in our last meeting) Review collected by and hosted on G2.com.

Verified User in Building Materials
UB
Verified User in Building Materials
Small-Business (50 or fewer emp.)
"Feedback"
5/5
What do you like best about Mentorink?

It was very good that my mentor told me what I was lacking and asked me to fix it and supported me in this difficult time. Review collected by and hosted on G2.com.

What do you dislike about Mentorink?

I am very satisfied, I have no dissatisfaction. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Magic sharing"
5/5
What do you like best about Mentorink?

User friendly, basic and easy using, I like it Review collected by and hosted on G2.com.

What do you dislike about Mentorink?

Nothing, every need are thoğgth, success Review collected by and hosted on G2.com.

Response from Mahmut Kafkas of Mentorink

Thank you for your review! 🙏

We’re glad to hear you enjoy using Mentorink, your feedback truly supports our mission.