Overall, the platform is very user-friendly. Good video functionality, as are the notes; chat; objectives. The content section is a useful source of info but should not be taken as strict approach to the sessions or relationship. Meetings are easy to schedule and the email notifications (new message from mentee, meeting reminders) are useful. Review collected by and hosted on G2.com.
Main suggestion for improvement would be to launch the video session in separate browser window so you can still access notes and other pages while keeping the video on screen. You can currently minimise the video and navigate to the other sections but you can’t see the video when you do.
A couple of minor suggestions:
o Add ability to download the notes and goals to a pdf or word document
o Allow mentor and mentee to keep the mentorink match open and add more meetings after the first 4 if they both wish to continue the relationship (this could be part of the feedback process with both parties having to agree/consent that they want to continue). My mentee and I are planning to stay in touch but will use other apps. Review collected by and hosted on G2.com.
