DK

Dionisis K.

Small-Business (50 or fewer emp.)

3/24/2020

"Excellent service"

5/5

What do you like best about Mentionlytics?

The limitless possibilities that this platform gives when monitoring social media and the intelligence that can generate. Review collected by and hosted on G2.com.

What do you dislike about Mentionlytics?

Nothing really! Everything is easy to use. Review collected by and hosted on G2.com.

RT

Roumeliotis T.

Account Manager

Small-Business (50 or fewer emp.)

12/6/2018

"A really good tool"

5/5

What do you like best about Mentionlytics?

The dashboard interface of Mentionlytics is perfect and easy to use. We like the functions that are available for each mention. We can see directly the sentiment, the country and the type of mentions. Also, the volume of the mentions is incredible in comparison to other tools that we have used. Everything has been perfectly placed together in the right position. Review collected by and hosted on G2.com.

What do you dislike about Mentionlytics?

Mentionlytics has to improve FAQ section in the website. It could be useful to have a detailed guide on the functionalities of the tool. They have to improve this section in the website. Review collected by and hosted on G2.com.

What problems is Mentionlytics solving and how is that benefiting you?

We are able to track every social media mention of marketing campaigns. We can also evaluate the performance of each campaign, as well as our online presence. This tool helps us to find advertising patterns in respect to the campaigns of our competitors. This enables us to see what we need, towards improving our efforts and differentiate our strategy from them. Review collected by and hosted on G2.com.

KP

Kostas P.

Digital Marketing Strategist

Small-Business (50 or fewer emp.)

11/13/2018

"A very helpful and reliable tool"

5/5

What do you like best about Mentionlytics?

What I love about Mentionlytics is the fact that it's a tool I can trust. Its accuracy is exceptional and it won't miss a single mention. And having correct data is essential for successfully executing the campaigns I manage.

I mostly use it for competitor and niche tracking and it saves me from the hassle of having to find the data I need manually.

Review collected by and hosted on G2.com.

What do you dislike about Mentionlytics?

No issues so far. Everything works as intended Review collected by and hosted on G2.com.

Recommendations to others considering Mentionlytics:

It's simply an accurate and reliable tool. You will not miss any important mention and It will also save you time spent on research. I Would recommend Mentionlytics in a heartbeat. Review collected by and hosted on G2.com.

What problems is Mentionlytics solving and how is that benefiting you?

The two basic problems I am solving are:

#1. The chance of missing important data that I need for executing marketing campaigns. Mentionlytics will simply find anything I need. Just be sure to select a correct plan that reflects your needs in terms of monthly mentions.

#2. Staying ahead of competition. It helps both in real time monitoring of competitors and in finding niche marketing opportunities (especially good for PR and outreach). Review collected by and hosted on G2.com.

UO

Verified User in Online Media

Small-Business (50 or fewer emp.)

10/27/2017

"Excellent quality - price"

5/5

What do you like best about Mentionlytics?

It has an easy to use interface, useful graphs that are downloadable & also included in a detailed infographic report. Very simple and understandable keyword setup. You can also define e-mail alerts to notify you about the mentions you need to check the most. Review collected by and hosted on G2.com.

What do you dislike about Mentionlytics?

I didn't find anything to dislike so far. Review collected by and hosted on G2.com.

What problems is Mentionlytics solving and how is that benefiting you?

We wanted to generate reports not only in excel or pdf format but also a report that will include the necessary information in graphics. It was really helpful that the reports were sent automatically by date/time we needed to be sent. Furthermore, we needed to keep an eye on the negative results and we set up e-mail alerts to notify us when a negative mention showed up. Review collected by and hosted on G2.com.

UH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

10/27/2017

"User-friendly - great features"

4.5/5

What do you like best about Mentionlytics?

It has an easy setup that does not require any special knowledge. We found very useful the feature "Share of Voice" as it helped us compare our performance with our competitors. Review collected by and hosted on G2.com.

What do you dislike about Mentionlytics?

We didn't find anything to dislike so far. Review collected by and hosted on G2.com.

What problems is Mentionlytics solving and how is that benefiting you?

We needed to check how efficient our online performance was compared to our competitors. So we added the competition and managed to measure our & their performance with useful graphs and data by mentions, reach & social engagement. Sentiment analysis was also a helpful value as we found out who was likable to people. Review collected by and hosted on G2.com.

AS

Aretousa S.

Shop Owner

Small-Business (50 or fewer emp.)

6/20/2017

"Happy customer!"

5/5

What do you like best about Mentionlytics?

I really like the simplicity of the interface, which is really easy to use, and also the fact that you get a complete picture about your business with just a single look at the dashboard. The support team is very friendly and they helped me a lot to optimize my account in order to benefit from the tool’s potentials to my account, since I’m not a super tech-savvy person! Review collected by and hosted on G2.com.

What do you dislike about Mentionlytics?

In general I have no issue using the platform. The only think I could mention is that I’d like to have a more extent archive. But it works fine so far, so that’s a minor. Review collected by and hosted on G2.com.

Recommendations to others considering Mentionlytics:

Since I made a small research before choosing mentionlytics, I ‘d like to highlight the huge number of features that it offers even in the startup plan (ideal for a small business like mine), compared to other similar tools, which provide those info only at their high-cost packages. Review collected by and hosted on G2.com.

What problems is Mentionlytics solving and how is that benefiting you?

Mentionlytics helped me grow my small business in terms of competitor monitoring, keyword and hashtag trends etc in order to listen to the market needs and act accordingly! It is highly recommended! Review collected by and hosted on G2.com.

AL

Athanasios L.

Senior Geotechnical Engineer & Business Development Coordinator

Civil Engineering

Small-Business (50 or fewer emp.)

6/15/2017

"Great"

5/5

What do you like best about Mentionlytics?

It has a great looking UI. Makes it really fun to work with and really easy too. Most importantly, in terms of mentions it really gave us a clear picture of our exposure to the internet! Review collected by and hosted on G2.com.

What do you dislike about Mentionlytics?

Can't say that we dislike anything so far. A few issues we had in the begining were resolved during the time we are using it, so we have no real issues. Review collected by and hosted on G2.com.

DK

Diamantina K.

Advertising Specialist

Marketing and Advertising

Small-Business (50 or fewer emp.)

6/24/2017

"Easy to use - excellent support "

5/5

What do you like best about Mentionlytics?

The support team is always willing to help and guide us. It helped us to discover who the top mentioners are & find the top keywords that are appropriate for us. Review collected by and hosted on G2.com.

What do you dislike about Mentionlytics?

We didn't find anything to dislike so far. They keep upgrading the tool very frequently! Review collected by and hosted on G2.com.

CH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

6/16/2017

"Good and easy first experience "

4/5

What do you like best about Mentionlytics?

The user interface is quite good and easy to understand. I quickly adapted and found the top mentioners straight away. Compared to other social media monitoring tools that I have tested this is by far the most user friendly. Review collected by and hosted on G2.com.

What do you dislike about Mentionlytics?

The first page in the app presents too much information. I would suggest a simple overall view first. Review collected by and hosted on G2.com.

What problems is Mentionlytics solving and how is that benefiting you?

We needed to address negative social comments and articles (crisis management in general) in the pharmaceutical sector. Since we have been using mentionlytics we managed to respond on time. We have also utilised the very helpful hootsuite integration which makes posting and community management quite easy. Overall we are quite happy with the app. Review collected by and hosted on G2.com.

BM

Brian S. M.

Small-Business (50 or fewer emp.)

12/7/2017

"Excellent resource to monitor social brand awareness"

5/5

What do you like best about Mentionlytics?

Time saving aspect, ease of use, sentiment scoring and concise dashboard of analytics. Review collected by and hosted on G2.com.

What do you dislike about Mentionlytics?

Keyword constraints, price could be lower. Review collected by and hosted on G2.com.