--- title: Mentionlytics Reviews meta_title: 'Mentionlytics Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 112 reviews by the users' company size, role or industry to find out how Mentionlytics works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 112 scale: '5' date_modified: '2026-07-17' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Mentionlytics Reviews **Vendor:** Mentionlytics Ltd **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.9/5.0 **Total Reviews:** 112 ## About Mentionlytics Mentionlytics is an advanced social media listening and brand monitoring platform that helps brands track, analyze, and manage their online presence in real time. Using AI-driven media monitoring, it detects mentions across leading platforms like TikTok, X (Twitter), Instagram, Facebook, LinkedIn, YouTube, Reddit, Telegram, Pinterest, and Bluesky, as well as news sites, blogs, forums, and the broader web. With powerful social media analytics, Mentionlytics delivers deep insights into brand reputation, audience sentiment, and competitor activity. Its sentiment analysis feature leverages AI to identify trends, detect crises early, and optimize engagement strategies with data-driven recommendations. Designed for ease of use, Mentionlytics offers an intuitive dashboard and automation tools, making it the ultimate solution for businesses seeking comprehensive social listening and in-depth analytics. Trusted by thousands of global brands, Mentionlytics empowers teams to stay ahead in the ever-evolving digital landscape. ## Mentionlytics Pros & Cons **What users like:** - Users value the **excellent customer service** provided by Mentionlytics, making their experience smoother and more enjoyable. (4 reviews) - Users appreciate the **ease of use** of Mentionlytics, finding the intuitive dashboard and support team invaluable. (4 reviews) - Users value the **ease of navigation and excellent customer support** of Mentionlytics, enhancing their overall experience. (4 reviews) - Users find Mentionlytics to be **affordable and reasonable** , offering comprehensive features at great value for money. (3 reviews) - Users value the **excellent coverage and filtering options** of Mentionlytics, enhancing their tracking efficiency and convenience. (3 reviews) - Users value the **responsive customer support** of Mentionlytics, always ready to assist with any questions or issues. (3 reviews) - Customization (3 reviews) - Users value the **easy-to-navigate dashboard** of Mentionlytics, which enhances their overall experience and efficiency. (3 reviews) - Intuitive (3 reviews) - Time Saving (3 reviews) **What users dislike:** - Users find Mentionlytics to be **expensive** , but it offers valuable features that justify the cost. (3 reviews) - Users experience **issues with manual mention addition** , but customer support quickly resolves problems when they arise. (3 reviews) - Users feel Mentionlytics has a **high pricing** structure, but find its usefulness justifies the cost. (2 reviews) - Users experience a **learning curve** , but support is helpful and features improve with upgrades. (2 reviews) - Users note the **limited customization** of dashboards, restricting tailored data visualizations for specific reporting needs. (2 reviews) - Budget Constraints (1 reviews) - Clip Issues (1 reviews) - Customization Issues (1 reviews) - Dashboard Issues (1 reviews) - Dashboard Usability (1 reviews) ## Mentionlytics Reviews ### 1. Mentionlytics for Media Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea G. | Business Developer , Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Mentionlytics?** How comprehensive the coverage is, the clear and colorful overview which allow to have a bird eye overview in seconds. How user-friendly it is and how easily adjustable to clients ever changing demands is. Their personalized customer service is absolutely amazing. The report is THE highlight **What do you dislike about Mentionlytics?** Not enough mentions. Even though we upgraded, we always run out of mentions a few days before the end of the month. The mentions are sometines repeated and not the most relevant ones. **What problems is Mentionlytics solving and how is that benefiting you?** It gathers mentions, sentiment analysis, demographics, websites and social media all in one. It provides us with tailored service for our clients needs. We can have top mentions which is a great summary ### 2. Fabulous! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah H. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Mentionlytics?** It is so easy and accessible! We love the customer support and always feel like we are taken seriously when we have an inquiry. We have been using it for many year! **What do you dislike about Mentionlytics?** Nothing! We find Mentionlytics very helpful. **What problems is Mentionlytics solving and how is that benefiting you?** Reporting for our clients in order to show our worth ### 3. Great value for money and Excellent support team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Mentionlytics?** Appreciate all the support given by Ifigeneia and Betty from the support team. Look forward to work with mentionlytics in the future as well. **What do you dislike about Mentionlytics?** I am eager to receive increased mentions from Facebook and Instagram. **What problems is Mentionlytics solving and how is that benefiting you?** Using mentionlytics I was able to know how particular brand is mentioned in different social platforms ### 4. Very satisfied. Has greatly helped our company **Rating:** 5.0/5.0 stars **Reviewed by:** eleni k. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Mentionlytics?** The tool is very sophisticated and helpful. The people in Mentionlytics are also very helpful and have been very accomodading on our every need and request **What do you dislike about Mentionlytics?** There is nothing I dislike about Mentionlytics **What problems is Mentionlytics solving and how is that benefiting you?** Mentionlytics have helped us gather all the information about our company on all platforms. It has also helped us categorize that information with certain tags. Great reporting that has helped our marketing team acquire knowledge and make informed desicions ### 5. Great support and excellent tracking results **Rating:** 5.0/5.0 stars **Reviewed by:** Pierre H. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Mentionlytics?** Mentionlytics gives me the feeling of being supported in my project at all times. The support is exemplary and the implementation extremely fast. Even customised special requests were implemented immediately, so that I have a report that is completely tailored to my needs. When choosing an institute, it was crucial for us to find a provider that could not only deliver the tracking results as a dashboard, but that also allowed for a comprehensive export of the information. Mentionlytics proved to be the optimal option here. **What do you dislike about Mentionlytics?** Due to the immense size of my keywords and platforms, the loading of the dashboard can sometimes take a few seconds longer. But I'm happy to wait that minute, because afterwards I can see all my subsamples at a glance. **What problems is Mentionlytics solving and how is that benefiting you?** impact&emotions uses Mentionlytics to analyse social media metrics related to sponsorship and brand activation. ### 6. My experience in Mentionlytics is excellent! **Rating:** 4.5/5.0 stars **Reviewed by:** Georgia A. | Junior Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2021 **What do you like best about Mentionlytics?** What I like most is the immediate service they offer. Also, I really appreciate the fast download of files! **What do you dislike about Mentionlytics?** There is nothing I dislike or missing from this product. I have to say that everything works properly. **What problems is Mentionlytics solving and how is that benefiting you?** The fast download of files. ### 7. Mentionlytics is super **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Mentionlytics?** The variety of the data sources in one place **What do you dislike about Mentionlytics?** The benchmark (competitor analysis) feature **What problems is Mentionlytics solving and how is that benefiting you?** Understand my audience better than ever ### 8. The social listening tool @jorgeavilam recommends - 2021 **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge A. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2021 **What do you like best about Mentionlytics?** Awesome service and features with a great cost-benefit relation. Highly recommended! **What do you dislike about Mentionlytics?** The report shows our logo two times, would love to have the big one in the cover, and the corner one in the rest of the pages. Not a big deal :P **What problems is Mentionlytics solving and how is that benefiting you?** We run the 4 types of monitoring one company should work out. Brand, competitors, industry and segment of interest. ### 9. Beyond any expectation! **Rating:** 5.0/5.0 stars **Reviewed by:** Lily A. | Freelancer Digital Marketeer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2021 **What do you like best about Mentionlytics?** I find Mentionlytics easy to use and easy to set the right keywords for your business! Great aggregator, quick results and for sure in that way you minimize the time you spend googling! Great! I would definitely recommend that! **What do you dislike about Mentionlytics?** There isn't something I dislike........... **What problems is Mentionlytics solving and how is that benefiting you?** Automated results about my business and daily reporting! No need googling anymore as I used to... ### 10. Mentionlytics is exactly what we needed! **Rating:** 5.0/5.0 stars **Reviewed by:** Ingrid A. | Marketing Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Mentionlytics?** The interface is so easy, we can easily find the topics we are looking for. **What do you dislike about Mentionlytics?** For Brazilian Business Costumers, you need to take care if you doesn't have or doesn't want to use a credit card because it must be an international credit card. But for a while, they are accepting pay pal payments. In this case, you can pay through a bank slip. **What problems is Mentionlytics solving and how is that benefiting you?** Having all the mentions in one place was the problem, and mentionlytics solves that very easily. We had more intelligence to take some decision mostly because mentionlytics shows many things we need to knows about our customers. ### 11. Awesome product for social media managers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Mentionlytics?** This is a cheap tool that provides excellent tracking on social media, which oftentimes is difficult. We used to provide leads for our sales team. **What do you dislike about Mentionlytics?** So far the platform has been well suited to our needs. **What problems is Mentionlytics solving and how is that benefiting you?** Being able to track social media leads and provide insight and analytics from other users. ### 12. Modern, fresh, user friendly platform with useful dashboards and insights, excellent support and UX **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about Mentionlytics?** The user interface, the depiction and excellent grouping of data which is very understandable and is all out there in front of your eyes without much effort needed by the user. It is a very easy to use platform. The support is also remarkable. **What do you dislike about Mentionlytics?** I cannot find anything wrong. Up to now the requests are all met. **Recommendations to others considering Mentionlytics:** Yes, it is a very easy to use, modern and fresh platform, Go for it! I definitely recommend it **What problems is Mentionlytics solving and how is that benefiting you?** Mentions are retrieved from all over the world, which is very useful, the suggestions given are also very helpful. Speed of data retrieval is also an added benefit and the daily mini reports that we receive give us a quick and useful overview of the daily activity. One look at the dashboards, give you a complete overview. ### 13. Awesome tool for social media tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Mentionlytics?** This tool saves us time by manually reviewing hashtags and mentions and keeps data for us to use in the future. **What do you dislike about Mentionlytics?** I do not have any complaints with this product. **What problems is Mentionlytics solving and how is that benefiting you?** Keeping track of social media analytics in a simple and easy platform. ### 14. High Value, Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2021 **What do you like best about Mentionlytics?** Mentionlytics' customer service has been top notch throughout the entire process, from initial interest to becoming a customer. The platform also provides a robust amount of data about who is mentioning us and on what channels, but we find most of the data very useful. Other tools -- and we've looked at many of them -- sometimes provide many not-so-useful bells and whistles which of course also come at a premium. Mentionlytics' pricing is very reasonable compared to other tools and they were willing to be a bit flexible with my organization since it is a nonprofit. **What do you dislike about Mentionlytics?** We have not found anything yet that we've disliked. However we have only been using the platform for a few months. **What problems is Mentionlytics solving and how is that benefiting you?** Primarily we needed a tool to track campaign hashtags. We use Hootsuite for social listening but did not find that it worked well for tracking hashtags in a measurable way. We also previously used Hashtracking, but it provides a very limited service for a higher price than Mentionlytics full platform. Not only is Mentionlytics helping us track hashtags, it's also helping us track our brand mentions across online news outlets, social media, and more. ### 15. the best social media monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2021 **What do you like best about Mentionlytics?** the easy template for using the tool and the user experience **What do you dislike about Mentionlytics?** the reporting sometimes stuck and need to be refresh again **Recommendations to others considering Mentionlytics:** n/a **What problems is Mentionlytics solving and how is that benefiting you?** the reporting sometimes stuck and need to be refresh again ### 16. Super fast and problem-solving customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Abid Emre K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Mentionlytics?** We have used Mentionlytics for over 6 months. Since day 0, they answered all of our questions in 5 minutes. We had extra needs such as requesting historical social media and web mentions. They put so much effort to extract exactly what we need for historical social media data. Another good point is, they kept their promise of agreed budget even though the cost of extracting huge amounts of historical data exceeded what we agreed. They care about you for the long-term. **What do you dislike about Mentionlytics?** The panel can be more user-friendly. For example, a more important mentions (with high engagement or reach) can be highlighted. **Recommendations to others considering Mentionlytics:** We highly recommend to those who want to do social media monitoring. It might take a while to get comfortable with the panel. After a day or 2 you add a profile, keyword or hashtag for tracking, check out which mentions they detected. So you can optimize tracking criteria. **What problems is Mentionlytics solving and how is that benefiting you?** We track mentions across social media platforms and web including Facebook, Instagram, Twitter, Youtube, blogs, forums etc. Mentionlytics is more affordable than other solutions we spoke with. ### 17. Highly recommend Mentionlytics **Rating:** 5.0/5.0 stars **Reviewed by:** Kleopatra T. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2021 **What do you like best about Mentionlytics?** I like the custom report and that you can personalize it with your company's logo. **What do you dislike about Mentionlytics?** I could say that there' s no something that I dislike. Maybe I would like to have the option to change the theme-colors on the report. **What problems is Mentionlytics solving and how is that benefiting you?** The benefits are many. First of all you can find easily the info you need. Secondly, you can erase from the report results that you don't like and last but not least the application that you can use from mobile in emergency siyuations is really useful. ### 18. Great online monitoring tool. Responsive team. Excellent support (Eva is precious!). **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Mentionlytics?** Being a people's person, I mostly like communicating with Eva. She's eloquent & easy to understand, supportive, caring, responsive, fast, and patient. **What do you dislike about Mentionlytics?** Mentionlytics is an overall great tool. Nonetheless, I'd like its User Interface to be more minimal / less cluttered. In case you wish to conduct a UX Research, I'll happily participate and provide feedback. **What problems is Mentionlytics solving and how is that benefiting you?** We use Mentionlytics for the purposes of our clients; mainly monitoring the progress of their brand vs competition, regarding Share of Voice, Sentiment, key influencers etc. ### 19. Very Helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Katerina M. | Digital Account Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2021 **What do you like best about Mentionlytics?** Εasy to use and easy to find the data you are looking for **What do you dislike about Mentionlytics?** Sometimes it takes too long to load data **What problems is Mentionlytics solving and how is that benefiting you?** I am informed about what it haw written on the digital environment about my brand ### 20. Best customer experience, value information & data **Rating:** 5.0/5.0 stars **Reviewed by:** Giota C. | Senior Digital Communication Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Mentionlytics?** Easy to understand the platform. New features **What do you dislike about Mentionlytics?** I would like to export reports in ppt format **What problems is Mentionlytics solving and how is that benefiting you?** Value data, easy setup to keywords and alerts ### 21. Satisfying and user friendly experience with helpful client service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2021 **What do you like best about Mentionlytics?** Many impressive possibilities for tracking and reporting! Excellent support! **What do you dislike about Mentionlytics?** The loading time of the data is not fast enough **What problems is Mentionlytics solving and how is that benefiting you?** We can monitor our competitive brands and improve our web presence ### 22. Great tool and support team **Rating:** 5.0/5.0 stars **Reviewed by:** Todor B. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2021 **What do you like best about Mentionlytics?** It is user-friendly, straightforward, and helps me monitor the online presence of several different clients in different industries. This tool offers great value for a fraction of the price of other similar solutions. **What do you dislike about Mentionlytics?** The user interface can be improved for some of the functionalities **What problems is Mentionlytics solving and how is that benefiting you?** Monitoring of several of our brand product conversations across social networks and forums. ### 23. Great tool for social listening! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna W. | Associate Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Mentionlytics?** I really like the interface (simple to toggle insights by selecting different data inputs) and the customer service is great. **What do you dislike about Mentionlytics?** It would be ideal if it came with historical data, but the team was able to provide it for a very reasonable extra cost. **What problems is Mentionlytics solving and how is that benefiting you?** We are gaining brand sentiment insights with Mentionlytics ### 24. Enterprise monitoring for minimal cost! **Rating:** 5.0/5.0 stars **Reviewed by:** Muzafar C. | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2020 **What do you like best about Mentionlytics?** The easy access to graphs and infographics such as share of voice means this tool saves a tonne of time in monthly reporting and the alerts functionality is great for brand monitoring. The data exports also mean visualisation of metrics in more detail is a breeze. **What do you dislike about Mentionlytics?** Having more options to customise graphs and visuals (colours) in the tool would be great as this could help eliminate the time in reporting further. The ability to brand reports would also be great. Finally being able to integrate with with data studio with an api data connector would make this tool perfect. **What problems is Mentionlytics solving and how is that benefiting you?** We use mentionlytics to monitor brand mentions for our company as well as brand mentions for our competitors. The tool allows us to monitor and report on the impact of our digital PR campaigns as well as our digital and social campaigns and track these against competitor benchmarks ### 25. Highly customizable with great features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2020 **What do you like best about Mentionlytics?** Boolean operators, hashtag tracking, social media posts publisher are all features that allow us to have a trust-worthy and efficient social media monitoring. The dashboard is a charm and totally user-friendly. It’s also really useful that we can manage each client in a separate project and still have a total overview **What do you dislike about Mentionlytics?** Sentiment analysis had some fails over some sarcasm content, but eventually, this has been improved a lot with their guidance. Their support is fast and super helpful. **What problems is Mentionlytics solving and how is that benefiting you?** We are a digital marketing agency and we use Mentionlytics to manage our client’s social media efforts. That means, social reach of the posts, sentiment analysis, influencer identification and, most of all, crisis management. The Social Intelligence Advisor has great value for us since it helps us with all the social media posts we have to manage, like finding the best times to post, share on other channels/sites, etc. Small tips, but useful. We are also able to set up highly customized alerts and notifications, meeting our clients’ needs and furthermore generate high-quality reports. ### 26. Trustworthy monitoring solution with great capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Naya M. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2020 **What do you like best about Mentionlytics?** Mentionlytics brings much more results than other social media monitoring tools I have tested, it’s very easy to use and Customer support is awesome. **What do you dislike about Mentionlytics?** Only that the mobile app doesn’t provide the same capabilities as the desktop application. E.g. I couldn’t add a new keyword from my mobile app, I had to open it in a browser. **What problems is Mentionlytics solving and how is that benefiting you?** I love that I get notified whenever someone speak about my brand in social media and the customized reports with my logo on them. It is really easy to use and support is great. ### 27. Fantastic product: Great for your business **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew B. | Senior Account Based Marketing Manager (ABX), Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2020 **What do you like best about Mentionlytics?** It's a great way for you social media managers to track what consumers are saying about your brands via comments. It keeps you fresh perspectives on what the general public want and think about. **What do you dislike about Mentionlytics?** I believe it could use a more clear interface to understand but apart from that I like it **What problems is Mentionlytics solving and how is that benefiting you?** Right now I am using the product to figure out how real consumers are finding benefits with clients products and find innovative new ways to keep them engaged through social media. I am also looking at competitors to look for new trends to come up with ways to be ahead of the curve or notice patterns throughout the web. ### 28. Extremely efficient and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Dimitris A. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2020 **What do you like best about Mentionlytics?** Mentionlytics has all the features that make it a tool every agency should use. Very perceptive analytics and mentions that you can easily track, and have immediate access to, straight from the dashboard. The set up is quick and the interface really easy to use. **What do you dislike about Mentionlytics?** There is not much to dislike, actually. No complaints so far. **Recommendations to others considering Mentionlytics:** Just give it a try. Totally worth the money, since you get all the features even in the lowest package. **What problems is Mentionlytics solving and how is that benefiting you?** The reports and email alerts are super useful, and we use them both for our personal use as well as for our clients. Social reach and engagement are indicators that allow us to effectively advise our customers and improve their online efforts. Also, being able to publish is another pros. ### 29. Mentionlytics Review **Rating:** 5.0/5.0 stars **Reviewed by:** Vangelis G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2020 **What do you like best about Mentionlytics?** There are all the features that can help my business to grow **What do you dislike about Mentionlytics?** I had some problems with the setup but the customer support department helped me so much to fix it. **Recommendations to others considering Mentionlytics:** It's the best software in the market and I totally recommend it to every enterprise or Agency that wants to monitor its reputation. I use it also for scheduling my posts at social media and for getting meaningful insights for my brand. **What problems is Mentionlytics solving and how is that benefiting you?** I can monitor what people are saying in the global network and track my reputation. I can schedule my posts in social media and i can get meaningful insights for my brand. ### 30. Really good and Prompt Customer Service, Tool suitable for Social media listening **Rating:** 3.5/5.0 stars **Reviewed by:** Meetali P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2020 **What do you like best about Mentionlytics?** User friendly interface and Customer Service **What do you dislike about Mentionlytics?** Keyword restrictions, also it would be really helpful if we get Boolean Logic while setting up the topics **What problems is Mentionlytics solving and how is that benefiting you?** Problems trying to solve: Campaign Analysis / Social media marketing analysis ### 31. An intelligent easy-to-use monitoring tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Konstantinos V. | Scientific Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2020 **What do you like best about Mentionlytics?** The best parts of the Mentionlytics platform for me are the following: infographic creator, hashtag tracking, social media posts publisher and of course Social Intelligence Advisor. **What do you dislike about Mentionlytics?** Not something that I've seen until now.. **What problems is Mentionlytics solving and how is that benefiting you?** We use Mentionlytics for the online brand image of our NGO. It helps us out with crisis management (prevention) and brand awareness. ### 32. This is a great tool! we great lot of insights for our marketing campaigns. **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos J. | Latin America Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2020 **What do you like best about Mentionlytics?** Its very easy to work with, it has all networks I need to check it up. **What do you dislike about Mentionlytics?** you change your mail and it does not change it, it needs some support to get it done. **Recommendations to others considering Mentionlytics:** Use all features!! **What problems is Mentionlytics solving and how is that benefiting you?** Social listenig ### 33. Mentionlytics: know the mentions that your clients make in the publications. **Rating:** 4.5/5.0 stars **Reviewed by:** Claudia T. | Digital Marketing, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2019 **What do you like best about Mentionlytics?** It is a very nice platform with striking design, with an intuitive interface and a very easy and dynamic operation to use. It guarantees you productive functions such as notifying the organization when the clients mention the products or issues related to the services of the organization and thus provide productive results in the work activities of the organization. **What do you dislike about Mentionlytics?** It is a tool that has not presented me with any problem, so far it has worked perfectly well for me, and it has let me do my job without any problem. **Recommendations to others considering Mentionlytics:** I would recommend the tool for many reasons, it is a tool that allows you to know where customers have made mention of your brand or your services in turn you can know the degree of receptivity at the time of publishing your campaigns, in addition to these aspects it is a tool quite intuitive and light, it allows you to adapt to its use quickly, it does not take much time to learn how to use the tool, it has a fairly accessible and pleasant cost so that all companies feel the need to implement it in their activities. **What problems is Mentionlytics solving and how is that benefiting you?** We use the tool in the marketing department in order to monitor all our publications in social networks. This tool helps us know when our clients mention us in information regarding our brand or products, we use it both at work and personal level. It allows us to know what our reach on the web is and to know in detail who makes mention of our products and of us as a company both on the web and in social networks. We are quite pleased to use this tool because apart from being a useful tool for our activities, it guarantees easy handling and adaptation. ### 34. It's the best software. **Rating:** 5.0/5.0 stars **Reviewed by:** Nikos L. | Laboratory Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2020 **What do you like best about Mentionlytics?** We are able to track every social media mention of marketing campaigns. It's the best software in the market and I totally recommend it to every enterprise or Agency that wants to monitor its reputation. **What do you dislike about Mentionlytics?** Nothing. Everything is just what we need. **Recommendations to others considering Mentionlytics:** it will help you monitor everything that is going on with your social media. **What problems is Mentionlytics solving and how is that benefiting you?** Monitoring all our social media. Keeping stotistics on everything. ### 35. The best Mentions Monitoring Software **Rating:** 5.0/5.0 stars **Reviewed by:** José Luiz M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2020 **What do you like best about Mentionlytics?** Fast Updates and the accuracy of information. **What do you dislike about Mentionlytics?** No graphics on PDF report, it will be very useful. **What problems is Mentionlytics solving and how is that benefiting you?** Mention on Social Media. I can monitore and act fast when some crises occours. ### 36. Great reports! **Rating:** 5.0/5.0 stars **Reviewed by:** Irini P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2020 **What do you like best about Mentionlytics?** The simple interface and all the info generated, in terms of mentions, hashtags, and share of voice. The email alerts and the reports being delivered are well integrated and make the team's monitoring life easier. **What do you dislike about Mentionlytics?** Nothing in particular. Everything works smoothly. **What problems is Mentionlytics solving and how is that benefiting you?** It’s really useful that we can assign and label mentions within the team members. Totally works for our marketing dept. ### 37. An efficient social media monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2020 **What do you like best about Mentionlytics?** I have used Mentionlytics for several time, since social media monitoring is a vital process of our online presence strategy. With this tool, I immediately received web and social mentions from social media platforms. I especially liked the support and chat function. I use to ask several questions and receive quickly a reply when I need more clarifications in respect to our mentions. **What do you dislike about Mentionlytics?** I wish more features were available to base plans, even on an a la carte basis. I would be great to see more options to display data. To really get it working for me, I needed to spend some time learning how to effectively use the interface of the tool. **What problems is Mentionlytics solving and how is that benefiting you?** I use Mentionlytics to track our company's news as well as evaluate our ### 38. Insightful **Rating:** 5.0/5.0 stars **Reviewed by:** Ioannis K. | Lead Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2020 **What do you like best about Mentionlytics?** Very good experience. very seasoned team! Mentionlytics allows me to easily access to mention insights. This way I can easily provide text for my influencers & sales leads. **What do you dislike about Mentionlytics?** This was a very easy to use system and don';t have any issues! **Recommendations to others considering Mentionlytics:** Go ahead! very dependable team! **What problems is Mentionlytics solving and how is that benefiting you?** insights about the feelings of my clients ### 39. Review Mentionlytics **Rating:** 5.0/5.0 stars **Reviewed by:** Michalis T. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2020 **What do you like best about Mentionlytics?** It is a comprehensive and useful tool to monitor on a daily basis mentions on social media for our company **What do you dislike about Mentionlytics?** There is always room for improvement, not sth specific at this stage. **What problems is Mentionlytics solving and how is that benefiting you?** I have a thorough and quick review of what s happening out there regarding our brands. ### 40. 3rd year using **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2020 **What do you like best about Mentionlytics?** The Overview dashboard shows what we need to know - mentions growing, sentiment going down, from which country, etc. It's a good starting point. It supports Japanese language. **What do you dislike about Mentionlytics?** UI design is dated. But the Beta is looking good and loading faster. **What problems is Mentionlytics solving and how is that benefiting you?** We are from Tech Support, we use this tool to identify product issues that are not reported to the traditional support channels. ### 41. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Dionisis K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2020 **What do you like best about Mentionlytics?** The limitless possibilities that this platform gives when monitoring social media and the intelligence that can generate. **What do you dislike about Mentionlytics?** Nothing really! Everything is easy to use. **What problems is Mentionlytics solving and how is that benefiting you?** Gathering information and data from social media in order to boost our brand. ### 42. A really good tool **Rating:** 5.0/5.0 stars **Reviewed by:** Roumeliotis T. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2018 **What do you like best about Mentionlytics?** The dashboard interface of Mentionlytics is perfect and easy to use. We like the functions that are available for each mention. We can see directly the sentiment, the country and the type of mentions. Also, the volume of the mentions is incredible in comparison to other tools that we have used. Everything has been perfectly placed together in the right position. **What do you dislike about Mentionlytics?** Mentionlytics has to improve FAQ section in the website. It could be useful to have a detailed guide on the functionalities of the tool. They have to improve this section in the website. **What problems is Mentionlytics solving and how is that benefiting you?** We are able to track every social media mention of marketing campaigns. We can also evaluate the performance of each campaign, as well as our online presence. This tool helps us to find advertising patterns in respect to the campaigns of our competitors. This enables us to see what we need, towards improving our efforts and differentiate our strategy from them. ### 43. A very helpful and reliable tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kostas P. | Digital Marketing Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about Mentionlytics?** What I love about Mentionlytics is the fact that it's a tool I can trust. Its accuracy is exceptional and it won't miss a single mention. And having correct data is essential for successfully executing the campaigns I manage. I mostly use it for competitor and niche tracking and it saves me from the hassle of having to find the data I need manually. **What do you dislike about Mentionlytics?** No issues so far. Everything works as intended **Recommendations to others considering Mentionlytics:** It's simply an accurate and reliable tool. You will not miss any important mention and It will also save you time spent on research. I Would recommend Mentionlytics in a heartbeat. **What problems is Mentionlytics solving and how is that benefiting you?** The two basic problems I am solving are: #1. The chance of missing important data that I need for executing marketing campaigns. Mentionlytics will simply find anything I need. Just be sure to select a correct plan that reflects your needs in terms of monthly mentions. #2. Staying ahead of competition. It helps both in real time monitoring of competitors and in finding niche marketing opportunities (especially good for PR and outreach). ### 44. Excellent quality - price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2017 **What do you like best about Mentionlytics?** It has an easy to use interface, useful graphs that are downloadable & also included in a detailed infographic report. Very simple and understandable keyword setup. You can also define e-mail alerts to notify you about the mentions you need to check the most. **What do you dislike about Mentionlytics?** I didn't find anything to dislike so far. **What problems is Mentionlytics solving and how is that benefiting you?** We wanted to generate reports not only in excel or pdf format but also a report that will include the necessary information in graphics. It was really helpful that the reports were sent automatically by date/time we needed to be sent. Furthermore, we needed to keep an eye on the negative results and we set up e-mail alerts to notify us when a negative mention showed up. ### 45. User-friendly - great features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2017 **What do you like best about Mentionlytics?** It has an easy setup that does not require any special knowledge. We found very useful the feature "Share of Voice" as it helped us compare our performance with our competitors. **What do you dislike about Mentionlytics?** We didn't find anything to dislike so far. **What problems is Mentionlytics solving and how is that benefiting you?** We needed to check how efficient our online performance was compared to our competitors. So we added the competition and managed to measure our & their performance with useful graphs and data by mentions, reach & social engagement. Sentiment analysis was also a helpful value as we found out who was likable to people. ### 46. Happy customer! **Rating:** 5.0/5.0 stars **Reviewed by:** Aretousa S. | Shop Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2017 **What do you like best about Mentionlytics?** I really like the simplicity of the interface, which is really easy to use, and also the fact that you get a complete picture about your business with just a single look at the dashboard. The support team is very friendly and they helped me a lot to optimize my account in order to benefit from the tool’s potentials to my account, since I’m not a super tech-savvy person! **What do you dislike about Mentionlytics?** In general I have no issue using the platform. The only think I could mention is that I’d like to have a more extent archive. But it works fine so far, so that’s a minor. **Recommendations to others considering Mentionlytics:** Since I made a small research before choosing mentionlytics, I ‘d like to highlight the huge number of features that it offers even in the startup plan (ideal for a small business like mine), compared to other similar tools, which provide those info only at their high-cost packages. **What problems is Mentionlytics solving and how is that benefiting you?** Mentionlytics helped me grow my small business in terms of competitor monitoring, keyword and hashtag trends etc in order to listen to the market needs and act accordingly! It is highly recommended! ### 47. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Athanasios L. | Senior Geotechnical Engineer & Business Development Coordinator, Civil Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2017 **What do you like best about Mentionlytics?** It has a great looking UI. Makes it really fun to work with and really easy too. Most importantly, in terms of mentions it really gave us a clear picture of our exposure to the internet! **What do you dislike about Mentionlytics?** Can't say that we dislike anything so far. A few issues we had in the begining were resolved during the time we are using it, so we have no real issues. **What problems is Mentionlytics solving and how is that benefiting you?** We want to see how the public are responding to our product. We also want to see if the various online campaigns we run have the impact we desire. Mentionlytics has really helped us see the overall picture. ### 48. Easy to use - excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Diamantina K. | Advertising Specialist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2017 **What do you like best about Mentionlytics?** The support team is always willing to help and guide us. It helped us to discover who the top mentioners are & find the top keywords that are appropriate for us. **What do you dislike about Mentionlytics?** We didn't find anything to dislike so far. They keep upgrading the tool very frequently! **What problems is Mentionlytics solving and how is that benefiting you?** We found out who are the people who support our company the most. In that way, we came close to them and strengthen our relations. On the other hand, when you're in a crisis you can easily find & manage the negative comments. ### 49. Good and easy first experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2017 **What do you like best about Mentionlytics?** The user interface is quite good and easy to understand. I quickly adapted and found the top mentioners straight away. Compared to other social media monitoring tools that I have tested this is by far the most user friendly. **What do you dislike about Mentionlytics?** The first page in the app presents too much information. I would suggest a simple overall view first. **What problems is Mentionlytics solving and how is that benefiting you?** We needed to address negative social comments and articles (crisis management in general) in the pharmaceutical sector. Since we have been using mentionlytics we managed to respond on time. We have also utilised the very helpful hootsuite integration which makes posting and community management quite easy. Overall we are quite happy with the app. ### 50. Excellent resource to monitor social brand awareness **Rating:** 5.0/5.0 stars **Reviewed by:** Brian S. M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2017 **What do you like best about Mentionlytics?** Time saving aspect, ease of use, sentiment scoring and concise dashboard of analytics. **What do you dislike about Mentionlytics?** Keyword constraints, price could be lower. **What problems is Mentionlytics solving and how is that benefiting you?** Brand awareness ## Mentionlytics Discussions - [Does Mentionlytics provide historical data?](https://www.g2.com/discussions/25581-does-mentionlytics-provide-historical-data) - 2 comments, 1 upvote - [How does Mentionlytics work?](https://www.g2.com/discussions/how-does-mentionlytics-work) - 1 comment - [Is Mentionlytics free?](https://www.g2.com/discussions/is-mentionlytics-free) - 1 comment - [View Mentionlytics pricing details and edition comparison](https://www.g2.com/products/mentionlytics/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+04%3A26%3A47+-0500&secure%5Bsession_id%5D=fa7a9b66-b3c2-4474-ad2f-6a67ae8b3768&secure%5Btoken%5D=f21b2a0673a8262c875c38f4c305a71b9ad4d1ef3f7115c101cc2ebd8641350d&format=llm_user) ## Mentionlytics Integrations - [Data Studio](https://www.g2.com/products/data-studio/reviews) ## Mentionlytics Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Content & Collaboration** - Content Calendar - Users and Permissions **Media Channels** - Online Media **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Geographic Coverage** - Local Media - National Media - International Media **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization ## Top Mentionlytics Alternatives - [Brand24](https://www.g2.com/products/brand24/reviews) - 4.6/5.0 (351 reviews) - [Mention](https://www.g2.com/products/mention/reviews) - 4.3/5.0 (436 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) - 4.4/5.0 (709 reviews)