--- title: Mention Reviews meta_title: 'Mention Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 442 reviews by the users' company size, role or industry to find out how Mention works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 442 scale: '5' date_modified: '2026-08-04' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Mention Reviews **Vendor:** Mention **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.3/5.0 **Total Reviews:** 442 ## About Mention Founded in 2012 in Paris, Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries. By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment. With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (Linkedin, Twitter, Facebook, Tiktok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online. Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you! Start your 14-day free trial or talk to our experts by booking a demo! ## Mention Pros & Cons **What users like:** - Users value the **real-time alerts** from Mention, significantly enhancing their ability to monitor brand and media presence promptly. (2 reviews) - Users find Mention's **ease of use** impressive, simplifying brand monitoring with intuitive features and quick setup. (2 reviews) - Users value the **time-saving features** of Mention, enabling quick reactions to trends and streamlined brand monitoring. (2 reviews) - Users value the **real-time analytics** of Mention, making brand monitoring and trend reaction efficient and effortless. (1 reviews) - Users value the **superior analytics** of Mention, which enhance their monitoring efficiency and responsiveness to brand conversations. (1 reviews) - Coverage (1 reviews) - Users commend the **excellent customer service** from the Mention team, enhancing their overall experience with the platform. (1 reviews) - Data Analysis (1 reviews) - Users appreciate the **easy integrations** of Mention, enhancing collaboration and streamlining workflows with other platforms seamlessly. (1 reviews) - Easy Setup (1 reviews) **What users dislike:** - Users find the **complex interface and inaccurate sentiment analysis** challenging, making the experience less user-friendly. (1 reviews) - Users find the **complexity of the interface** challenging initially, with setup and accuracy concerns affecting usability. (1 reviews) - Users find the **complex usage** challenging, especially with alert setup and varying accuracy in sentiment analysis. (1 reviews) - Users report **data inaccuracy** in sentiment analysis, complicating the reliability of insights and overall experience. (1 reviews) - Users find the **pricing too high** for small teams, which can limit accessibility and usage. (1 reviews) - High Pricing (1 reviews) - Inaccuracy (1 reviews) - Inaccurate Data (1 reviews) - Inconsistent Outputs (1 reviews) - Irrelevant Content (1 reviews) ## Mention Reviews ### 1. Mention, on time monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael E. | Digital Marketing Specialist, Machinery, Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2017 **What do you like best about Mention?** Mention is a service that really helps you keep up with the market. It is always helping you find out what the internet is saying about your business and you environment. **What do you dislike about Mention?** There is nothing to dislike about mention. **Recommendations to others considering Mention:** You need to use it with Google Alerts. Both services work great together. **What problems is Mention solving and how is that benefiting you?** I can always keep up with what people are communicating about my business online. ### 2. great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2017 **What do you like best about Mention?** Easy to review mentions each day. Also, I spent time early on to "train" mention on what I wanted, which helped me down the road have quick, accurate mentions to follow up on (or not follow up on). **What do you dislike about Mention?** I don't like the "hidden" mentions. I like to be able to see the mentions in my email and then jump directly onto those social platforms or websites to respond. **What problems is Mention solving and how is that benefiting you?** The best problem solver is the ability to find "hidden" mentions. It's easy to see where I'm tagged, but Mention helps me find conversations I might have missed because we were not properly tagged. ### 3. Good to keep Track **Rating:** 4.0/5.0 stars **Reviewed by:** Ram N. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2017 **What do you like best about Mention?** The constant monitoring and reporting ability. The dashboards and the daily mailers are great and quite useful, as it can be forwarded and shared with other stakeholders in the project. **What do you dislike about Mention?** The lack of depth to read into forums like BitcoinTalk is the only downside really. **Recommendations to others considering Mention:** Mention is a great product for lightweight analytics By lightweight I mean, you don't drown in data. Analogy being -- you get 10 more pairs of eyes, basically! **What problems is Mention solving and how is that benefiting you?** Helping clients see the ROI of their campaigns. ### 4. Best Brand Monitoring Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Bharath A. | Vice President & Global Head of Marketing , Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2017 **What do you like best about Mention?** It's easy and simple to use. Pretty accurate about all the brand mentions on social media, blogs etc. **What do you dislike about Mention?** Doesn't give a weekly email summary that talks about total mentions in a week, by region, by channel etc. **What problems is Mention solving and how is that benefiting you?** It helps me identify opportunities to get new backlinks, build relationships with people who use/review our product and finally respond to those who are advocating our brand ### 5. Great!!! **Rating:** 5.0/5.0 stars **Reviewed by:** . V. | Site Internet, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2017 **What do you like best about Mention?** Everything. The application is very well made, intuitive, and especially remarkably effective. No publication escapes it. **What do you dislike about Mention?** Nothing. Everything is really well thought out. Really very happy. **What problems is Mention solving and how is that benefiting you?** I monitor the e-reputation of my company. ### 6. I love to receive my notifications from Mention **Rating:** 4.5/5.0 stars **Reviewed by:** Ouali B. | CEO & Founder, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** I keep updated on the latest social activity that mentions me or my business. The new influencers features is great, I am planning to check it out more in depth! **What do you dislike about Mention?** More analytics could be interesting, maybe even predictive analytics and be able to always be on top of what's posted. **Recommendations to others considering Mention:** We all should be tracking and monitoring the content posted on social media about our business. Mention is a great solution for that. **What problems is Mention solving and how is that benefiting you?** knowing when content is posted online that mentions me ### 7. Great way to keep track of our media presence! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashton E. | Communications and PR Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** The real-time updates from everywhere on the internet **What do you dislike about Mention?** I have not had any memorable issues this far! **What problems is Mention solving and how is that benefiting you?** Definitely being able to see every mention we have, regardless of language or platform. Before I started using Mention, I really had a hard time finding every article, social media post etc that was posted about my company and our products. Because of this, we were unable to see where we are going wrong and how to improve it from a press and communications perspective. ### 8. Keep tabs on your organization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2017 **What do you like best about Mention?** Mention provides MANY more alerts and information than Google Alerts, and I'm typically a big fan of Google. **What do you dislike about Mention?** I know companies have to make money, but I can't afford to pay a fee to monitor my information, as well as my wife, kids, and community. I wish you could do more than 3 alerts with no monthly quota. **Recommendations to others considering Mention:** Better than Google Alerts; helps you learn what others are saying about your organization, business, etc. **What problems is Mention solving and how is that benefiting you?** It helps seeing bad reviews or negative information that people are saying on the internet, but it also lets you know when they're saying good things. ### 9. Very powerful and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Alex D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2017 **What do you like best about Mention?** I like it because it's very easy to use and to set up. **What do you dislike about Mention?** It's addictive and I would love to use it for everything but it then costs a little bit to much (for me). **What problems is Mention solving and how is that benefiting you?** I'm monitoring my personal name, company name and competition. It allows me to know who is talking about me and to react very fast ! ### 10. Pretty useful service to get mentions tracked on the web **Rating:** 3.0/5.0 stars **Reviewed by:** Michael T. | UX Designer, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** An advanced dashboard full of useful features **What do you dislike about Mention?** They tend to send too much emails, but i guess this can be adjusted in contact settings (never had the time to investigate further) **What problems is Mention solving and how is that benefiting you?** Keeping the conversation alive in real time with my customers ### 11. Quick Update on Social Mentions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** I have a free subscription of Mention and like the daily email I get summarizing the previous days mentions. It has given us visibility to our brand being included in various social posts as well as websites. **What do you dislike about Mention?** No complaints. My visibility to mentions is limited due to the free subscription which can be disappointing. However, it would be easily resolved if I upgraded my account. **What problems is Mention solving and how is that benefiting you?** It has given us visibility to our name being mentioned across various sites. One unexpected benefit has been seeing that customers of ours have posted a job description to hire someone with experience using our platform. This is very valuable to us so we can check in on that customer. ### 12. Best tool I've found for alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin L. | Brand and Influencer Engagement, Information Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2017 **What do you like best about Mention?** A few years ago I stumbled into the tool after looking for a replacement for Google Alerts... and so glad I found Mention. It's super comprehensive, loaded with filters and incredibly useful for gathering just about ever mention of our brand, executives, and key terms. **What do you dislike about Mention?** Some of their new and more advanced features that I'd love to have access to have proven to be out of my budget, but that's about it. **What problems is Mention solving and how is that benefiting you?** We were looking to get a handle on all the mentions of our brand and executives and the tool flourishes on that front. We've dabbled in using it for sales leads, link opportunities and a bunch more, but consistently return for the alerts. ### 13. There when you need it not when you don’t **Rating:** 3.5/5.0 stars **Reviewed by:** Vadim M. | Founder, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** I am by no means an advanced user of mention, but it’s very reliable in letting me know when information about me shows up around the web and that is crucial something absolutely every person should do at the least on their personal name. **What do you dislike about Mention?** Still debating whether other services provide better results, but in all honesty mention has been great and very accurate. **What problems is Mention solving and how is that benefiting you?** Just as in personal reputation management, use it for business reputation management ### 14. Good Product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** It's a good way to keep track of how my company is appearing online, as that's difficult to do without the support of an outside software. **What do you dislike about Mention?** It picks up quite a bit of spam, which is frustrating. I also wish that the max each month was higher for those who aren't using the paid service. **Recommendations to others considering Mention:** Shop around for the best service for your needs. **What problems is Mention solving and how is that benefiting you?** The difficulty of tracking the various "mentions" of our company. ### 15. Most useful from what I've tried **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** It seems to pull everything, unlike other similar apps that seem to have a bias towards certain sources. **What do you dislike about Mention?** I have to pay for it to use it properly haha Not figured out filtering - probably as only trialled free version, but would like to exclude non-UK sources for example and separate social mentions. **What problems is Mention solving and how is that benefiting you?** Keeping track of PR mentions - journos never tell you when they use your resource so mention helps find them. ### 16. Great insights on a daily basis. **Rating:** 5.0/5.0 stars **Reviewed by:** Cvetilena G. | Founder / Marketing Strategist, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** The report design, UX and quality of data. **What do you dislike about Mention?** Can't think of anything that I do not like about Mention. You are doing great. **What problems is Mention solving and how is that benefiting you?** Helps us better understand how well we are doing with social media. ### 17. MENTION is phenomenol **Rating:** 5.0/5.0 stars **Reviewed by:** Lynn R. | Administrative Assistant, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2017 **What do you like best about Mention?** We have many offices and Mention helps me keep up with company news from all over the country. **What do you dislike about Mention?** Nothing - it's a fabulous tool that helps me be more efficient. **Recommendations to others considering Mention:** Try it out - you'll like it. **What problems is Mention solving and how is that benefiting you?** I don't have to go searching for mentions of our Company in multiple news sources. ### 18. The best social listening software out there! **Rating:** 4.5/5.0 stars **Reviewed by:** Zach P. | Social Media Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2017 **What do you like best about Mention?** It's easy to monitor brand mentions online without any hassle. **What do you dislike about Mention?** Honestly, nothing. The program comprehensively covers brand mentions and I have no complaints. **Recommendations to others considering Mention:** It's an extremely valuable tool that works great in conjunction with Google notifications. **What problems is Mention solving and how is that benefiting you?** It helps us identify media mentions and discover opportunities to develop more valuable website back links. ### 19. Mention.net offers terrific service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2017 **What do you like best about Mention?** That the daily reports are reliable. I start my day reviewing the daily report, and am able to brief my leadership on any noticeable impacts of our messaging in social media. Sometimes it is a lack of evidence, but that is positive information as well. **What do you dislike about Mention?** The amount of redirection in your URLs. It is a problem when forwarding your emails to colleagues, as my network security settings choke on the redirects. **Recommendations to others considering Mention:** I frequently encourage associates to use this for their web properties. **What problems is Mention solving and how is that benefiting you?** The reports add credibility to my efforts to expand our exposure. It is 'anecdotal' (3 retweets yesterday!), but provides a visual appeal to limited data. ### 20. Mention is fabulous to gauge peoples views electronically of a show that I'm promoting **Rating:** 3.5/5.0 stars **Reviewed by:** Ray d. | Boss, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** I can see where all and what areas our electronic marketing has reached. I can also see peoples reactions. **What do you dislike about Mention?** That it is a service I have to pay for in Dollars, what with exchange rate being R14 to the Dollar, it puts it out of my budget. **Recommendations to others considering Mention:** If in SA be prepared to pay big bux at our exchange rate **What problems is Mention solving and how is that benefiting you?** Seeing if our electronic and media advertising is working. ### 21. Perfect platform for a Startup! **Rating:** 5.0/5.0 stars **Reviewed by:** Mallory J G. | Talent Acquisition Manager, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2017 **What do you like best about Mention?** Seamless way to track company mentions, build relationships with your online communities. **What do you dislike about Mention?** It was a bit difficult to navigate at times, responding to others I would have to click out of the platform. **What problems is Mention solving and how is that benefiting you?** Being able to build relationships across our online communities and spread the word about our company! ### 22. The service to take control of your social presence **Rating:** 4.0/5.0 stars **Reviewed by:** Alex B. | Mentalista, Performing Arts, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** The possibility to have under control my social presence **What do you dislike about Mention?** Too functions only for premium, some function for free it’s good for **Recommendations to others considering Mention:** Nothing more **What problems is Mention solving and how is that benefiting you?** I can control my name and reputation ### 23. Simple Setup and clear results **Rating:** 4.0/5.0 stars **Reviewed by:** Brendon C. | Account Manager & Marketing Advisor, Renewables & Environment, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** I've used mention in a few different applications and for different roles. I've found it to be clear and easy to set up. Many social media monitoring solutions are too complicated. **What do you dislike about Mention?** i find most of the metrics such as "influence" to be lacking in clarity or trustworthiness. **What problems is Mention solving and how is that benefiting you?** understand what's being said about my brand, being able to benefit from this in both positive ways and mitigating negative. ### 24. Great tool **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah D. | Chef de projet Marketing et Communication Digitale, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2018 **What do you like best about Mention?** It was easy to read inside the crowd everything about us and specially about the competitors **What do you dislike about Mention?** the free version is a bit too short in time **What problems is Mention solving and how is that benefiting you?** competitors visibility, competitors' influencers, social media monitoring ### 25. Keep up with your brand "Mentions" **Rating:** 4.5/5.0 stars **Reviewed by:** Ankur J. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** You would know the moment you are talked about on the web or social media. **What do you dislike about Mention?** It needs better spam filtering. At times we get several mentions from cluster of spam blogs which does nothing but copy articles about us from different sources. **What problems is Mention solving and how is that benefiting you?** You can timely respond to positive or negative feedback which is a huge plus. When a brand cares about its customer it shows. ### 26. A Great Tool for Social Listening **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen T. | Graduate Teaching Assistant, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2017 **What do you like best about Mention?** Mention is easy to use and intuitive. None of the comparable products I've used have been so straightforward or clean in their design. **What do you dislike about Mention?** Some lack of organizational tools. It would be nice to have more ways of filtering through past mentions. **What problems is Mention solving and how is that benefiting you?** Benefits include getting an active, outside picture of a business. It really helps you see how your brand is perceived across digital channels. ### 27. Great tool for monitoring brand mentions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** Mention is very simple to setup and use. I receive a daily email listing mentions of our brand and/or website, many of which would likely have gone unknown without this handy tool. **What do you dislike about Mention?** We do get some false positive results coming through for our brand, although not enough to cause any concern. **What problems is Mention solving and how is that benefiting you?** We started using Mention a few years ago when we noticed that the quality of Google Alerts had decreased dramatically. We need a way to track mentions of our brand to ensure that we're able to respond to potential issues, or share interesting content that has been referring to us. ### 28. Very Cool **Rating:** 5.0/5.0 stars **Reviewed by:** Bill N. | Business Owner, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2017 **What do you like best about Mention?** Great layout and worth spending time on **What do you dislike about Mention?** Nothing it is all great stuff would not change a thing **Recommendations to others considering Mention:** Definitely take your time and learn to set your account up the right way to benefit **What problems is Mention solving and how is that benefiting you?** We have had some good contacts and business benefits ### 29. Stay in tune with what social media thinks of you **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Mention?** This product is a great way to track what online users are saying about your business as well as listen for topics where you can jump in and add value to a Conversation. **What do you dislike about Mention?** The targeting can only be specific to a country. **What problems is Mention solving and how is that benefiting you?** We are looking for people talking about topics related to our product. We are able to jump in and join the conversation building credibility for our brand. ### 30. Best monitoring app on market **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Import and Export | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** What I like most about Mention is, that it gathers all information from websites, social networks and even newspaper. **What do you dislike about Mention?** Well, it is difficult to say, but I guess sometimes there are too many mentions we already seen, but that is not a fault of Mention. **What problems is Mention solving and how is that benefiting you?** It helps me to gather all information regarding our brand which is very important these days. ### 31. The right information and just it **Rating:** 5.0/5.0 stars **Reviewed by:** David P. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2017 **What do you like best about Mention?** It gives me everyday a small number of mentions which I can easily deal with. **What do you dislike about Mention?** Well. I have no idea. Why should I dislike something? **What problems is Mention solving and how is that benefiting you?** I'm alerted anytime someone is speaking about my company in french or myself in whatever lang. ### 32. Great app for finding what you need on the web **Rating:** 5.0/5.0 stars **Reviewed by:** Matt F. | Cofounder, CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2017 **What do you like best about Mention?** It's super easy to use and great customer service **What do you dislike about Mention?** There isn't much. It's tough sometimes with generic words but they do a great job for the most part **What problems is Mention solving and how is that benefiting you?** Keeping track of competitors as well as mentions of our own co in the news ### 33. Incredibly useful for tracking public perception **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** Mention snags mentions that Google Alerts doesn't. **What do you dislike about Mention?** The links in the email to flag unrelated mentions don't work, so every day I have to sift through lots of repeated unrelated mentions. **What problems is Mention solving and how is that benefiting you?** Saves me time! I don't seem to get many mentions in other languages, though, even though they exist and I've got my settings set to accept all languages. ### 34. Works great and keeps me in the loop! **Rating:** 5.0/5.0 stars **Reviewed by:** William D. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2017 **What do you like best about Mention?** Daily emails that keep me in the loop on what is being said about us online. **What do you dislike about Mention?** Not much, I mean it would be nice if it was a little cheaper :) **What problems is Mention solving and how is that benefiting you?** Staying in the loop and finding customers that need help. ### 35. Mention is super amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Debora C. | Software Engineer (Contract), Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** I really love using Mention because it has a super easy set-up and I can get started with fresh results in a few minutes. **What do you dislike about Mention?** I have had a hard time figuring out how to eliminate certain notifications. **What problems is Mention solving and how is that benefiting you?** When I was freelancing, Mention helped me locate exactly what people are talking about. ### 36. Great social listening tool. Great option. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Mention?** Not only is this a great tool to get insights from your social community, but there are a few other capabilities they offer such as influencer discovery, competitive analysis and brand insights. They also have a great system to alert team members and to keep users informed about monitor activity. **What do you dislike about Mention?** Not very flexible. If you need to pause monitors, there's no easy way to do so. There are also not a lot of variables or factors we can consider for monitor conditions. **What problems is Mention solving and how is that benefiting you?** Social listening, some community management. We get great community insights from social and competitors. ### 37. Very satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Myriam D. | Directrice de comptes , Apparel & Fashion, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** I love how effective is the website, we can add people to use are média and having a control on what is done! **What do you dislike about Mention?** There’s is nothing much I dont like, it’s great in general maybe i will have appreciated a webinair on how to use it properly. **What problems is Mention solving and how is that benefiting you?** We are using it mainly to managed our Facebook app. ### 38. Easy Air Austral digital networks feed back **Rating:** 4.0/5.0 stars **Reviewed by:** philippe w. | Responsable service clients, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** the ability mention allows you to get a quick daily overview on its ereputation **What do you dislike about Mention?** may be not enough segmentation possibility (may be more adword rather than just a brand to mentionned) **Recommendations to others considering Mention:** very usefull for easy and quick e reputation check of its brand **What problems is Mention solving and how is that benefiting you?** you may address Customer services, economics issues , do some benchmark studies ### 39. Using Mention Free **Rating:** 5.0/5.0 stars **Reviewed by:** Paweł K. | Co-owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2017 **What do you like best about Mention?** Mention is fast and intuitive tool, but we we like most is the email summary. **What do you dislike about Mention?** I wish it could find more regional mentions. **Recommendations to others considering Mention:** Start with free and test for yourself **What problems is Mention solving and how is that benefiting you?** Getting to know about our brand in user context. ### 40. Mention Keeps Me Informed **Rating:** 5.0/5.0 stars **Reviewed by:** Madalyn S. | Social Media and Digital Marketing Strategist | Blogger | Podcaster, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2017 **What do you like best about Mention?** What I love best about Mention is that it keeps me informed as to what others are saying about me and my brand. I've tried other services and none come close to what Mention can do for me. It's a winner! **What do you dislike about Mention?** I don't have any dislikes. The service works incredibly well for all my needs. **Recommendations to others considering Mention:** Yes, I'm always recommending this great product. **What problems is Mention solving and how is that benefiting you?** Mention allows me to easily cut through the clutter and noise to see who is talking about me and my brand. I love how I can quickly see the variety of sources. ### 41. Excellent tool for firms of all sizes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** Daily update of online references. In this, Mention is the best in the game. I'm simply not aware of any competitor who presents information in such a straight-forward manner. **What do you dislike about Mention?** I've got no criticisms in the present time. **Recommendations to others considering Mention:** Do not hesitate giving it a try. **What problems is Mention solving and how is that benefiting you?** I'm constantly up to date with press references to my company. ### 42. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** Mention is easy to use, and I love the email alerts. **What do you dislike about Mention?** Not much to dislike about the product--I get what I need! **What problems is Mention solving and how is that benefiting you?** Mention is a superior tool to help us find places on the web our brand has been talked about, and it gives us consistently better results than other methods and tools we've used. ### 43. It's Okay **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2017 **What do you like best about Mention?** I like mention has the ability to pull in specific words even if you are not tagged in that specifric post. **What do you dislike about Mention?** I do not like the fact that it is slightly delayed, and that LinkedIn won't allow you to pull results because of their private system. **Recommendations to others considering Mention:** Try the free trial before buying it. You may not need to purchase if it's a small business. **What problems is Mention solving and how is that benefiting you?** Mention allows me to find where people are "mentioning" us after a long day of work. I do not have to search for most of these mentions, they just pull right on in. ### 44. Why Mention is a more reliable place for News than Facebook **Rating:** 4.5/5.0 stars **Reviewed by:** Kieran B. | Senior Strategic Advisor - Consultant , Broadcast Media, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** Mention articles are worthwhile and insightful. They're to the point and not too long either. **What do you dislike about Mention?** Sometimes it might be the subject matter other times it's the length **Recommendations to others considering Mention:** Make it work for you **What problems is Mention solving and how is that benefiting you?** It's a connector in the intellectual sense - linking me to likeminded smart people I might want to trade creative ideas with. ### 45. Good, not great **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2017 **What do you like best about Mention?** A good tool to keep an eye on social media posts **What do you dislike about Mention?** Very complex setup, not user-friendly. If you put in a key word that is too broad, your credits evaporate immediately before your eyes, if it is too narrow, you get NO results. The app does not allow you to experiment. It is VERY expensive. Customer service is terrible. **Recommendations to others considering Mention:** Be very patient and don't expect much from Mention's customer service department **What problems is Mention solving and how is that benefiting you?** Useful to keep real-time information on what is going on on some SM platforms so one can respond timely ### 46. Very accurate overview of your e-reputation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2017 **What do you like best about Mention?** - (almost) only pertinent results are shown - intuitive and well-designed interface - alerts **What do you dislike about Mention?** - nothing special, all my needs are fulfilled. **What problems is Mention solving and how is that benefiting you?** Mention gives you a quick overview of what people are telling about your company, even on social media (minus Facebook or other private publications). In case of an unpleased customer, you can react immediately to avoid a potential bad buzz. Or you can just see how happy are your customers/users :) ### 47. Great experience using Mencion **Rating:** 5.0/5.0 stars **Reviewed by:** elimar r. | Senior Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2017 **What do you like best about Mention?** I have used mention for the last year and a half and it has been a very useful tool for my brand. I use it to track and monitor my client's mentions in social media. **What do you dislike about Mention?** I dont have any complains with this app. I have used for more than a year and dont have any complains. **Recommendations to others considering Mention:** Great tool to monitoring a brand or company in social media such as twitter and facebook. **What problems is Mention solving and how is that benefiting you?** I have managed to receive alerts and mentions of my social profiles using mention app. ### 48. Good Social monitoring tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2017 **What do you like best about Mention?** I like the simplicity of mention and it's ability to capture a wide range of sources and quickly notify you of articles, mentions on the web. **What do you dislike about Mention?** It could improve on its ability to monitor social mentions and influencers, this is something that has been improving but is still not perfect. **What problems is Mention solving and how is that benefiting you?** Keeping track of clients "viral" and organic value that is created. ### 49. An essential for a young and indentifiable brand **Rating:** 4.0/5.0 stars **Reviewed by:** Elliot W. | National Marketing Manager, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** The regular updates of public interaction **What do you dislike about Mention?** The lag on the notifications, but this has to do with our brand being a morning brand. You always find the posts next day. **Recommendations to others considering Mention:** Set up a free account and see the value of continuing **What problems is Mention solving and how is that benefiting you?** Identifying public opinion, opportunities and weakness ### 50. Extremely convenient for my brand **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** It puts me in contact with my readers and makes the marketing process that much easier. **What do you dislike about Mention?** There's nothing to dislike, it does exactly what it says it does. **What problems is Mention solving and how is that benefiting you?** It puts me in contact with my readers in no time and makes the marketing process that much easier. ## Mention Discussions - [Do you offer a free trial?](https://www.g2.com/discussions/trial-9ea8afc6-924f-436b-99e5-c147f8daa291) - 1 comment, 1 upvote - [What is Mention used for?](https://www.g2.com/discussions/what-is-mention-used-for) - 1 comment - [View Mention pricing details and edition comparison](https://www.g2.com/products/mention/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+10%3A07%3A08+-0500&secure%5Bsession_id%5D=1e0d38b2-2108-43fa-b6c4-8788fe73405c&secure%5Btoken%5D=75e8b5594f6b2ca2cec3bf422e15d2d81400a447b5497623ce69a4e547ae88ba&format=llm_user) ## Mention Integrations - [Telegram Bot](https://www.g2.com/products/telegram-bot/reviews) ## Mention Features **Media Channels** - Online Media **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Social Management** - Social Analytics - Hashtag Capabilites **Geographic Coverage** - Local Media - National Media - International Media **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Generative AI** - AI Text Generation - AI Text Summarization ## Top Mention Alternatives - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,636 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,351 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,798 reviews)