--- title: Mention Reviews meta_title: 'Mention Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 442 reviews by the users' company size, role or industry to find out how Mention works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 442 scale: '5' date_modified: '2026-07-17' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Mention Reviews **Vendor:** Mention **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.3/5.0 **Total Reviews:** 442 ## About Mention Founded in 2012 in Paris, Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries. By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment. With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (Linkedin, Twitter, Facebook, Tiktok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online. Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you! Start your 14-day free trial or talk to our experts by booking a demo! ## Mention Pros & Cons **What users like:** - Users value the **real-time alerts** from Mention, significantly enhancing their ability to monitor brand and media presence promptly. (2 reviews) - Users find Mention's **ease of use** impressive, simplifying brand monitoring with intuitive features and quick setup. (2 reviews) - Users value the **time-saving features** of Mention, enabling quick reactions to trends and streamlined brand monitoring. (2 reviews) - Users value the **real-time analytics** of Mention, making brand monitoring and trend reaction efficient and effortless. (1 reviews) - Users value the **superior analytics** of Mention, which enhance their monitoring efficiency and responsiveness to brand conversations. (1 reviews) - Coverage (1 reviews) - Users commend the **excellent customer service** from the Mention team, enhancing their overall experience with the platform. (1 reviews) - Data Analysis (1 reviews) - Users appreciate the **easy integrations** of Mention, enhancing collaboration and streamlining workflows with other platforms seamlessly. (1 reviews) - Easy Setup (1 reviews) **What users dislike:** - Users find the **complex interface and inaccurate sentiment analysis** challenging, making the experience less user-friendly. (1 reviews) - Users find the **complexity of the interface** challenging initially, with setup and accuracy concerns affecting usability. (1 reviews) - Users find the **complex usage** challenging, especially with alert setup and varying accuracy in sentiment analysis. (1 reviews) - Users report **data inaccuracy** in sentiment analysis, complicating the reliability of insights and overall experience. (1 reviews) - Users find the **pricing too high** for small teams, which can limit accessibility and usage. (1 reviews) - High Pricing (1 reviews) - Inaccuracy (1 reviews) - Inaccurate Data (1 reviews) - Inconsistent Outputs (1 reviews) - Irrelevant Content (1 reviews) ## Mention Reviews ### 1. Mention makes me look like a hero! **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl B. | Sole Proprietor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2019 **What do you like best about Mention?** I am usually the first to share helpful and important information with my clients and colleagues. The information invariably is about a competitor or something that we/they will want to keep an eye on. Luckily, I am confident that Mention already has its eye on the topic! **What do you dislike about Mention?** I do not use the dashboard as much as I should, relying more heavily on the alerts sent to my inbox. But when I do I always find a nugget of information about an influencer that is helpful for me or my clients. I think Mention has done an amazing job of increasing and improving the level of valuable information it gathers and shares. **Recommendations to others considering Mention:** Mention is worth every penny. I find that the information I get from Mention is invaluable to me, my clients and my colleagues. **What problems is Mention solving and how is that benefiting you?** Mention lets me give my clients a leg up on their competition. Mention also allows me to alert my clients to and prepare them for potential issues before they arise. Listening to what others are saying about my clients' products or areas of interest and industry is critical to being sure we are ready for any potential social media storm! ### 2. Beautiful experience **Rating:** 5.0/5.0 stars **Reviewed by:** Roy Z. | Chief Operating Officer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2019 **What do you like best about Mention?** Lovely UX/UI, my one stop for looking at my band or company mentions online, what I love the most is the ability of replying, liking and sharing from the app. Great service, thank you. **What do you dislike about Mention?** Loving it so far, I haven´t really seen any areas of improvement so far, keep aading features and integrations. **Recommendations to others considering Mention:** Keep coming more integrations. **What problems is Mention solving and how is that benefiting you?** Saves time and focuses my energy where it is needed. It´s crazy how simple it is to just go to one place and access all your mentions, but also being able to interact regardless of the platform that is truly unique. ### 3. it is straightforward, and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2020 **What do you like best about Mention?** most useful the analytics and the filters **What do you dislike about Mention?** the sentiment analysis could be improved. i cannot track the website pages at the second level. starter doesn't track facebook feeds **Recommendations to others considering Mention:** identify the topics that are more relevant for tracking the conversation that matters **What problems is Mention solving and how is that benefiting you?** i can monitor the main topics and conversation for each coutry and language . ### 4. Easy to use and very good way to keep track of where your brand is mentioned **Rating:** 5.0/5.0 stars **Reviewed by:** Rikke J. | Teamleader for communication, sales and booking, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2019 **What do you like best about Mention?** We've use it to keep track of when bloggers and guests mention our museum. We have a tight budget - as most museums - when it comes down to marketing/communication/PR. This helps us finding out what our guests post about their visits and also allow us to find out if international bloggers or newsites writes about the Viking ship Museum in Denmark. we first founded our business and we wanted to track the mentions around the Internet. We really enjoyed it because you don't have to continuously google yourself (or your brand), instead, the mentions comes directly to my inbox! You don't have to google your company and filter through all the mentions in order to find out who is talking about you and what they are saying. There are times when someone mentioned us unexpectedly - even top-professional newssites does not always get in contact before they write about the Danish Viking Sships. **What do you dislike about Mention?** The pricing is a bit steep if you're a non-profit organisation. We are using a free account, and there is a limit on free mentions (quite understandable, but something to keep in mind). **What problems is Mention solving and how is that benefiting you?** Our Museums has a very international profile, and it is quite costly to overview both Danish press and media and internatioal press. But Mention has really helped us to get some insigth in the international mentions and find out who talks about us and what do they say (without resorting to daily googling our company name). ### 5. A great tool for tracking web / social media brand mentions! **Rating:** 4.5/5.0 stars **Reviewed by:** Michael C. | Advisor, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Mention?** Aptly named, this service is perfect for keeping track of when your brand name is mentioned on social media or the web in general. I have been using it for years, after giving up on Google alerts which were completely unreliable. I would whole heartedly recommend Mention. **What do you dislike about Mention?** The only thing I dislike is that sometimes the social media mentions are shown on the email alert as 'Unknown' but I believe there's a way for me to fix this so it's probably my fault! **Recommendations to others considering Mention:** My recommendation is to give it a try, even in conjunction with other monitoring tools that you might already be using. **What problems is Mention solving and how is that benefiting you?** It is helping me solve the problem of missed opportunities when my brand is mentioned on social media. I can now also reply immediately in a positive way to comments/questions and not miss out. ### 6. Very good tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2020 **What do you like best about Mention?** fast, accurate, punctual in providing answers **What do you dislike about Mention?** some responses not consistent with the research **Recommendations to others considering Mention:** none **What problems is Mention solving and how is that benefiting you?** Finding out more info, save time ### 7. Easy Quick Comprehensive **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2019 **What do you like best about Mention?** Seems to capture most if not all mentions of my alert keyword. Super easy to use, I like getting the daily email update, allows my team to stay on top of our online brand exposure **What do you dislike about Mention?** Not really having any issues or problems. Overall the experience is pretty seamless. **What problems is Mention solving and how is that benefiting you?** Mention helps us stop important comments from slipping thru the cracks, allows us to understand our customer experience and feedback better, and respond in a timely manner. ### 8. It gave me good data and monitoring results! **Rating:** 4.0/5.0 stars **Reviewed by:** Ethan J. | Marketing Manager, Consumer Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2019 **What do you like best about Mention?** One of the best things I like is their statistics dashboard. Their influencer dashboard did a good job in helping me connect with the right individuals in the photography industry They have an accurate monitoring spot and they never miss out on publications that I don't have the time to look for on my own.! **What do you dislike about Mention?** I was hoping I could look into my Twitter lists for any keyword as oppposed to going through the entire Twitter site. I was recently told from their deveopers that they'll consider including this feature in the near future.! **Recommendations to others considering Mention:** It helped me keep a consistent eye on conversations made about my brand. In addition, I was able to to successfuly streamline line it with different social media platforms.! I highly recommend it! **What problems is Mention solving and how is that benefiting you?** I'm now capable of detecting top publications and news that matter most as well as those with a high influencer score. This keeps me abreast on corridor voices and essential news. Its mobile app is perfect for receiving instant mentions.! ### 9. Mention is awesome **Rating:** 4.5/5.0 stars **Reviewed by:** Odianosen I. | Digital Marcoms Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Mention?** The ability to filter information regarding sentiment in their platform. It really provides granular information in an awesome way **What do you dislike about Mention?** The platform takes some getting used too especially if you're quick to dive in(like me) **What problems is Mention solving and how is that benefiting you?** Sentiment Analysis and Online reputation management ### 10. Fantastic platform to promote your business **Rating:** 5.0/5.0 stars **Reviewed by:** PJ Leisure B. | Watch manager, Events Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Mention?** The platform that I used was very user friendly with a great experience even for people like myself who haven’t been brought up with computers. Very easy to download pictures and documents on mobile and desktop. Would certainly recommend to anyone who is trying to promote there business and get up to date notifications on competitors posts. **What do you dislike about Mention?** I couldn’t say there was anything really that I disliked I enjoyed the experience with “mention” and “my news desk” **What problems is Mention solving and how is that benefiting you?** Helped me solve many problems where I was previously missing out on opportunities where my competitors were making the most in promoting there business. ### 11. Overall very useful for my line of work, can be tedious **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Mention?** Critical mention allows me to sort through vast amounts of social media posts and analyze the results efficiently and intuitively. **What do you dislike about Mention?** There can be lots of clutter in the data. **What problems is Mention solving and how is that benefiting you?** Sentiments and conversations surrounding topics. We can see in real time how people are reacting to things ### 12. Good for online mentions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2019 **What do you like best about Mention?** Mention helps keep me on top of brand and competitor mentions. I get an alert every morning with a preview of mentions and go to the app to investigate further. **What do you dislike about Mention?** Getting rid of all the noise can be a challenge. When I look at a list of mentions, and mark a mention that is irrelevant, instead of carrying on with the next mention, it takes me back to the top of the list. I then have to scroll all the way down for each time I mark something as irrelevant. **Recommendations to others considering Mention:** Set up alerts **What problems is Mention solving and how is that benefiting you?** Brand and competitor monitoring made easy and simple. Also a good way to identify influencers. ### 13. Great low cost tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Mention?** I like this tool because its low cost and pulls what's needed. Its a great social listening tool. If you're on a low-tool budget this is the tool for you! I would suggest getting familiar with Boolean if you aren't already. **What do you dislike about Mention?** The platform can be a little disorganized and all the mentions kind of cluster. BUT its a great tool to monitor the keywords or competitors. **Recommendations to others considering Mention:** If you don't have the budget to get a high-cost social listening tool, this will work. If you're a small business but want to monitor your reputation and social listening, this is a great tool! For larger companies and businesses, it can be a bit of a mess. It didn't work out for me, but that's not to say it wouldn't work well for others. **What problems is Mention solving and how is that benefiting you?** Social Listening ### 14. Mention Organizes My Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2017 **What do you like best about Mention?** Mention streamlines the process of seeing who talked about one of my clients by putting them all together in my email box and individually categorizing them. **What do you dislike about Mention?** Sometimes I think the grades are inaccurate. **Recommendations to others considering Mention:** Try it. You'll like it. Super easy to set up and great results that keep you in touch with what's going on. **What problems is Mention solving and how is that benefiting you?** I have over 20 accounts as an SEO and this helps me by having Mention email me at 6am the notifications from the previous day so I can promptly respond or take action. Time saver and makes me more efficient. ### 15. Very comprehensive **Rating:** 4.5/5.0 stars **Reviewed by:** Larry D. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2019 **What do you like best about Mention?** Returns accurate results. Better than competitors. **What do you dislike about Mention?** Limitation on how many "mentions" are returned. **What problems is Mention solving and how is that benefiting you?** Mention allows us to assure that our brand image is an accurate reflection of who we are. ### 16. Mention - Review **Rating:** 5.0/5.0 stars **Reviewed by:** Roger T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Mention?** I have found Mention to be an indispensable tool for keeping track of how my domain is being used throughout the Internet. Mention provides up-to-the-minute indexing of links, both bad and good, thus allowing me to take the necessary steps to protect my websites reputation. **What do you dislike about Mention?** I do not have any complaints other than I wish it were free. **Recommendations to others considering Mention:** If you need to keep track of your company's internet reputation and links, Mention has got to be in your arsenal. **What problems is Mention solving and how is that benefiting you?** My website has been the focus of a continuous and focused negative SEO campaign launched by competitors. Mention has allowed me to deal quickly with published duplicate content and plagiarism and it has allowed me to quickly identify backlinks that should be disavowed. ### 17. Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2019 **What do you like best about Mention?** I was planning to create an ecommerce website and this helped me to identify competitors as well my target market. **What do you dislike about Mention?** No select all option if I need to delete a massive number of alerts. **Recommendations to others considering Mention:** N/A **What problems is Mention solving and how is that benefiting you?** I was planning to create an ecommerce website and this helped me to identify competitors as well my target market. ### 18. Best for the money **Rating:** 4.5/5.0 stars **Reviewed by:** Nataly B. | publicist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Mention?** Gets more brand hits than other more expensive services. I tried 4 free trails and mention was the best, even over Cision which took forever to set up! This is quick and easy, and the support team is nice and helpful. **What do you dislike about Mention?** Some placements I find on google if I search first. Not every placement is found. Many are and it's a big help. **What problems is Mention solving and how is that benefiting you?** The problem with press outreach is that you send information out, have conversations with press people and the news comes out without any notice. Clients want to see the results of your outreach efforts. The daily emails and easy to navigate dashboard help with all of this. ### 19. Very up-to-date information Great help to monitor your competition!!! **Rating:** 4.5/5.0 stars **Reviewed by:** Blas C. | Director General, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2019 **What do you like best about Mention?** The constant updating of information **What do you dislike about Mention?** The price, why should it go according to use, there should be a smaller scale. **Recommendations to others considering Mention:** No **What problems is Mention solving and how is that benefiting you?** Tracking competitor actions. ### 20. Staying in touch is easy with Mention **Rating:** 4.5/5.0 stars **Reviewed by:** Scott M. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Mention?** The fact that once you set it up, it delivers the news to you every morning or when you are mentioned in the press. **What do you dislike about Mention?** Sometimes the links don't always work. Most likely that is not due to Mention, but the news repository. **Recommendations to others considering Mention:** Give it a try and see if it meets your needs. **What problems is Mention solving and how is that benefiting you?** Staying abreast of the news that mentions what we track. ### 21. Best meta news, analitycs, monitoring and keywords service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2019 **What do you like best about Mention?** The service is convenient to use, and very effective to track brand names, companies, user accounts or names of specific services or also the competition. **What do you dislike about Mention?** For more than three years I have used the Mention service for companies and I have not been able to see reasons to say that I do not like the application. **What problems is Mention solving and how is that benefiting you?** Brand monitoring. Monitoring of product and company services, monitoring in social networks. ### 22. How is your brand performing? **Rating:** 5.0/5.0 stars **Reviewed by:** ESAT K. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Mention?** A really really valuable tool, that you wouldn't ever stay without. **What do you dislike about Mention?** Pricing plan might be reconfigured to meet the budget constraints of medium to small business companies as well **Recommendations to others considering Mention:** Do start using Mention right now, if you want to keep track of what people are talking about your brand. **What problems is Mention solving and how is that benefiting you?** We are having realtime media monitoring with little effort. ### 23. Easy to use and very useful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2019 **What do you like best about Mention?** Regular email-notifications and very clear web app listing details with all collected 'mentions'/alerts. All to include pretty deep monitoring of social networks, news sites, forums, blogs, etc. Extra - it offers basic yet handy statistics section. **What do you dislike about Mention?** Sentiment Scoring part could been more advanced/enhanced. Also, there is no option (or at least in the version I am using) to connect with branded LinkedIn profile while creating a new alert. **What problems is Mention solving and how is that benefiting you?** Allows regular monitoring and thus - reacting on time. ### 24. Mention has been great for my artists in the music business. **Rating:** 5.0/5.0 stars **Reviewed by:** William [Biff] K. | President/Managing Director, Music, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Mention?** There are so many social outlets that Mention can detect each day. It covers a whole spectrum of territory that is not covered by Google Alerts. Love that. **What do you dislike about Mention?** I am limited to the number of artists that I can monitor. **Recommendations to others considering Mention:** If you are scanning the www for activity on musical acts, Mention will provide great online coverage of postings, twitter feeds and radio station playlists. **What problems is Mention solving and how is that benefiting you?** Finds results online that other miss. ### 25. How to ensure the success of a marketing push on social media **Rating:** 5.0/5.0 stars **Reviewed by:** Gareth W. | Percussionist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Mention?** It is quite difficult to continuously monitor social media streams for odd mentions of you or your services. Mention helps by working in the background to alert you every time you come up in conversation. **What do you dislike about Mention?** I wish mention worked across LinkedIn and other social media streams **Recommendations to others considering Mention:** Take some time to set it up. Ensure you understand who your target audience is. **What problems is Mention solving and how is that benefiting you?** Monitoring the success of customer marketing campaigns ### 26. Easiest and most comprehensive tool of the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Mention?** All in one tool Easy to set up Well trained and perfect onboarding There are many features perfect to measure all the actions taken by my team **What do you dislike about Mention?** Nothing The tool answers to all my requirements **What problems is Mention solving and how is that benefiting you?** Mention helps my team to measure all their actions online, while comparing our branding vs. those of our main competitors. Eventually we are saving time regarding our social media challenges, by plannifying our social posts via the Mention's Publish feature. ### 27. Mention - Affordable and powerful Brand Reputation Monitoring from the beginning **Rating:** 4.0/5.0 stars **Reviewed by:** Duccio C. | Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2019 **What do you like best about Mention?** Mention is easy to use but powerful enough to be used professionally. The freemium license support a very sustainable kick-off. **What do you dislike about Mention?** Nothing in particular. It worth the money requested **What problems is Mention solving and how is that benefiting you?** I am using it only for r&d purposes currently. Plan to use it professionally soon and establish a service on it. ### 28. Awesome Way to Find Out Where You're Mentioned **Rating:** 4.0/5.0 stars **Reviewed by:** Zee G. | Digital Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** We've used it when we first founded our business and we wanted to track the mentions around the Internet. We really enjoyed it because you don't have to continuously google yourself (or your brand), instead, the mentions (especially when your brand name is somewhat unique) are coming to your inbox. **What do you dislike about Mention?** The pricing is a bit steep if you're a small company. So you can start with the free account and see if this instrument is needed for you. If you are using a free account, there is a limit on free mentions (quite understandable, but something to keep in mind). Otherwise, it can be a very convenient tool for marketing specialists, especially if you're using the dashboard available for listening analysis and competitive analysis. **Recommendations to others considering Mention:** You don't have to google your company and filter through all the mentions in order to find out who is talking about you and what they are saying. There were times when someone mentioned us unexpectedly and it was a wonderful surprise to see it since we were a small IT startup back when I discovered Mention. If you are a marketing specialist at a large company, it's a great tool to simplify your life. **What problems is Mention solving and how is that benefiting you?** Our company is not a big one and therefore every mention counts. Mention gives us the opportunity to easily track where who talks about us and what do they say (without resorting to daily googling our company name) ### 29. Best in Class Brand Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Christian C. | ★ Booking Agent, CEO, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Mention?** Easy to use & understand your brand mentions **What do you dislike about Mention?** Can be a little pricey, depending on needs **Recommendations to others considering Mention:** Excellent for any level of professional for monitoring your brand, your client, and anyone seeking reputation intelligence. **What problems is Mention solving and how is that benefiting you?** I am able to completely monitor brand reputation and ensure that metrics are identified, reviewed, and focused on accordingly. I can monitor any mention of my personal information, my brands, or my clients which gives me the ability to enhance or resolve any mention and to act upon any information that is on the web. Monitoring Social allows me to engage immediately, and intelligently with anyone that speaks about my brand(s) positive or negative, Mention allows me to act quickly and to ensure the accuracy of information available. Daily digest notifications are perfect for monitoring any mentions, and I can quickly interact with those that are speaking about me or my brands. Mention is perfect for individuals OR agencies handling reputation management in any capacity. Their tools are complementary to any of your current platforms that allow monitoring and you can easily discover influencers, allowing you to have a more powerful and advantageous engagement with those influencers. The reporting feature is amazing and allows you to create reports that can be utilized for stakeholders, clients, or your own personal reference points for month-over-month mentions and ensure that you are headed in the right direction with your marketing and branding efforts. ### 30. Review for the platformMentio **Rating:** 5.0/5.0 stars **Reviewed by:** Marlon C. | Plumber, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Mention?** It’s perfect because it’s accurate and up to date **What do you dislike about Mention?** Nothing because it’s exactly what I was looking for **What problems is Mention solving and how is that benefiting you?** Either for individuals that want to see where their names is mentioned or for businesses and promotion . It’s accurate and perfect the program mention ### 31. Spread the Wealth and Tell Your Friends **Rating:** 5.0/5.0 stars **Reviewed by:** Penelope J. | Muffy Wilson Books, Publishing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2018 **What do you like best about Mention?** I particularly like the Try It on For Size Free Plan. It is a generous program that entices users to work with the program, see how they can use it to integrate their business plan into their social platforms to build their brand and market more effectively to more readers and expand their base. Indie Authors are not typically born marketeers and having a program that they can easily SEE how effective the network of distribution channels and marketing plans and ads they are paying for to promote their books is right at their finger tips in a tangible way You can actually see what is and isn't working which better serves your future planning in that a project-able ROI is a handy thing to have to gauge exactly how much to invest. **What do you dislike about Mention?** I prefer a more legible contrast on my font ink. Small thing, but it is big to me. The little things slow me down. Grey on white is a pain and it aggravates me. Older users typically have my money to invest in profitable software but all too aften, developers market to their peers. Why is that? **Recommendations to others considering Mention:** You will never know if you don't try it. Obviously, Cyril is interested in the development of the software for end-user use. If it isn't working for the user it won't sell. And Cyril contacted me to see how the shoe fit.-- Quite nicely. I am considering an upgrade. **What problems is Mention solving and how is that benefiting you?** Distribution and growing my reader base by viewer to buyer conversion. I like it! ### 32. Such a great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2019 **What do you like best about Mention?** Accuracy, reactivity, UX, UI, support, custom reports. **What do you dislike about Mention?** N/A Nothing specific to mention at this point. **What problems is Mention solving and how is that benefiting you?** Showing the actual reach we have, and we raise brand awareness. ### 33. Best I've Used **Rating:** 4.5/5.0 stars **Reviewed by:** Scott R. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2018 **What do you like best about Mention?** Helps me keep track of where someone's talked about me or one of my books. **What do you dislike about Mention?** I dislike that a lot of the features have been moved behind a paywall, but I understand that they need to make money. It is a business after all. I can't give away all of my books for free if I want to keep writing. **Recommendations to others considering Mention:** If you need to keep track of yourself or anything you've created, this is the site to use. I've yet to have an unexplained spike in sales that I couldn't go to mention and see where a website has promoted my book. **What problems is Mention solving and how is that benefiting you?** I'm so busy writing I don't have a lot of time for social media, and this helps me stay connected quickly and easily. ### 34. Must have service for any small business **Rating:** 5.0/5.0 stars **Reviewed by:** Barry W. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2018 **What do you like best about Mention?** At their price point, Mention is the best solution for small businesses and startups that want to monitor their reputation on social media. **What do you dislike about Mention?** I was pretty happy with my evaluation of the product, but of course there's always room for improvement. I hope to see them grow and add more features. **What problems is Mention solving and how is that benefiting you?** Monitoring social media mentions helps in several ways; First of all, it helps business owners keep an eye on their reputation in order to address and correct any potentially negative customer mentions before they become a issue. Secondly, it helps to promote and interact with any positive customer feedback as soon as possible in order to reward customers and build brand loyalty. ### 35. Buyer beware - they automatically renew without warning **Rating:** 0.0/5.0 stars **Reviewed by:** Kim O. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2018 **What do you like best about Mention?** Didn't find it useful at all. It mainly pulls tweets which I don't need to pay $1000 a year for. **What do you dislike about Mention?** Buyer beware - they will automatically renew without asking. Now I'm out $1K for a service I don't use. Terms say you can opt out on subscription page - however, it's not mentioned on the Subscription page, nor the Settings page. **What problems is Mention solving and how is that benefiting you?** I signed up to track mentions but it just gathers non-relevant data. **Official Response from Joel Gaudeul:** > Dear Kim, I understand you've been on an account since 2014, so I'm sorry to hear now that your account has been ineffective. The customer success team is always happy to help discuss ways to make your account more effective and provide suggestions so please let us know what we can do to help make your account more useful for you. Users are free to delete their accounts at any time through their Mention account in settings. This is also detailed in Mention's terms of service that you can cancel at any time. ### 36. Nothing new but great product **Rating:** 5.0/5.0 stars **Reviewed by:** Chris N. | Founder, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2018 **What do you like best about Mention?** It is extremely helpful to have an overview of our social presence according to brand mentions all in one single dashboard. **What do you dislike about Mention?** This product has yet to stand out to me in comparison to every other similar product I have used in the past. **Recommendations to others considering Mention:** Cover all your bases with competitive analysis **What problems is Mention solving and how is that benefiting you?** Monitoring and analyzing social data and results ### 37. A useful tool for digital marketers & PR **Rating:** 4.5/5.0 stars **Reviewed by:** Jason D. | Marketing Officer, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Mention?** It's an incredibly useful tool - that allows you to really get into what is being said about your brand and to track exactly how it is that you can control your message **What do you dislike about Mention?** I genuinely wish the pricing system was a little bit more flexible, I like the package I'm on but I think that the differential between price points is a little steep and this can really limit access to some other features. **Recommendations to others considering Mention:** Understand how it can be integrated to you marketing strategy, to simply bump the ego it's not entirely useful, it should fit comfortably into your marketing strategy **What problems is Mention solving and how is that benefiting you?** Primarily around communications and perceptions, for our brand it's particularly important to remain aware of the challenges facing our brand ### 38. Perfect for personal brands. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Mention?** I used Mention to track all my name mentions and links to my work on Twitter, which helped ne attract with my audience. **What do you dislike about Mention?** I would love to see some examples of custom reports and how I can use them for my business. **What problems is Mention solving and how is that benefiting you?** I now interact with prospects and followers more effectively, which serves my long-term goals for my personal brand. ### 39. Mention used to be good by now their internet forum mining is terrible **Rating:** 0.0/5.0 stars **Reviewed by:** Bart H. | Field Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Mention?** I used to have a great relationship with Mention because they did what I expected. Then the results started lacking, close to 90% of previous results. They kept telling me they were working on their end to fix the problem. Nothing! **What do you dislike about Mention?** I used to have a great relationship with Mention because they did what I expected. Then the results started lacking, close to 90% of previous results. They kept telling me they were working on their end to fix the problem. Nothing! I then said I was going to cancel at the end of the month and the person helping me canceled my account without telling me that the package I had is no longer available. If she had I would have stayed on hoping for a fix in a reasonable time. Very disappointed in what they have become. Mention used to be very helpful with my work. **Recommendations to others considering Mention:** If you are looking for Blog/Internet forum data do not waste your time. Heck, I wasn't even getting product release info from major publication's. I don't know what happened to Mention but they have been zero help to me since 10/2017 **What problems is Mention solving and how is that benefiting you?** Online PR. Checking what customers are saying about our products and if they are having any issues. ### 40. Easy way to keep up with mentions! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2019 **What do you like best about Mention?** I like the ease of using this app for listening to social media mentions. **What do you dislike about Mention?** There is nothing I disliked about this product/service. **What problems is Mention solving and how is that benefiting you?** It's important to know what's being said about your brand and related news. ### 41. A great way of keeping on top of your social media monitoring - highly recommended! **Rating:** 4.5/5.0 stars **Reviewed by:** Donna H. | Miss Donna Hill, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Mention?** I like the fact that when I get to the office in the morning, I receive dedicated emails containing the social media mentions for each of my accounts, I can quickly review them, then pass them on to the account management team for further analysis and recording in our clients' coverage books. Mention contains a lot more functions that we have yet to take advantage of, but we will be doing this in the coming months. **What do you dislike about Mention?** From our experience, Mention is a very solid media monitoring product that continues to meet our growing needs. Cost is always an issue, but Mention have managed to keep the service reasonably priced. **Recommendations to others considering Mention:** Try and get the best out of the service by getting to grips with all the functionality. **What problems is Mention solving and how is that benefiting you?** Mention is solving the issue of monitoring a wide range of client accounts. The service has enabled us to demonstrate ROI and give us a platform for future growth. ### 42. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Fuad T. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2019 **What do you like best about Mention?** Everything, speed and accuracy and easy to use **What do you dislike about Mention?** Nothing I dislike, they have everything you need **What problems is Mention solving and how is that benefiting you?** Give us the exact position in the media ### 43. Mention is a powerful tool for monitoring and analyzing online mentions of your brand or any specific keyword. It allows users to track conversations across various platforms, providing insights into public perception and engagement. With real-time alerts and comprehensive analytics, Mention helps businesses and individuals stay informed and responsive to their online presence. **Rating:** 5.0/5.0 stars **Reviewed by:** Aida Josefina G. | CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2018 **What do you like best about Mention?** With Mention, I can have a chronological view of each of the mentions we get at Carmencita Inc, through Twitter and Instagram. We can schedule posts, search for specific topics whenever we want, and even download the mentions in the format you prefer. Mention keeps you updated so you can respond to your customers in real time. **What do you dislike about Mention?** Mention has become the perfect tool to keep all mentions organized, as well as to monitor each of the topics our contacts are discussing; in this way, we can maintain a relationship with our clients and contacts in real time, which is why we do not find any negative features to report in Mention. **Recommendations to others considering Mention:** Mention collects all the information managed on your social networks regarding your sales and scheduled posts, especially the mentions, which are organized chronologically, so that you can respond to your customers in real time. **What problems is Mention solving and how is that benefiting you?** With Mention, I have definitely stopped googling the name of my company, Carmencita Inc, to find comments on the internet regarding the services we offer. We can manage the social networks we use the most through Mention and get a universe of possibilities to keep you updated on the needs of your customers. ### 44. Stop Searching Yourself on Google with Mention **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro N. | Asociado principal, Graphic Design, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2018 **What do you like best about Mention?** With Mention, you can stop searching for your mentions on Google. Mention can quickly organize each and every mention you receive on each of the social networks you have linked to your Mention account; it tells you what the comments on your posts are and the response flow regarding the products you are promoting through your social networks. **What do you dislike about Mention?** Mention can filter every comment generated regarding the content published through your social networks, in this way having a complete monitoring of each of these and thus being able to respond to each of the publications you generate; after extensive use, we did not find any negative features to report. **Recommendations to others considering Mention:** Filter all the information and feedback generated from your social media accounts so you can closely monitor each and every one, in order to improve and update yourself in your sector. **What problems is Mention solving and how is that benefiting you?** At Peter Nation Entertainment, we have stopped googling our account to find additional comments from our contacts and clients. With Mention, we can do a complete review of all the content generated through our clients, as well as schedule posts at the most convenient times. Mention is an excellent work tool. ### 45. Great way to save time on scouting the web for mentions **Rating:** 5.0/5.0 stars **Reviewed by:** Thibaut D. | Growth Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2018 **What do you like best about Mention?** Super easy to use and effective. The most valuable feature for us is probably being able flag spam sources or irrelevant ones. It takes very little time to do and compounds in value as it really quickly cuts through the noise. Digests are also very handy for team members who don't have much time to dedicate to social listening but would still like to keep an eye on it. **What do you dislike about Mention?** There's not much to dislike to be honest. Perhaps an easier way to reply on Twitter straight from the platform, but perhaps I missed this feature somehow. **Recommendations to others considering Mention:** Just try it, it literally takes seconds to get started and the free trial is large enough to get a good idea of the platform's capabilities and whether it's a fit for you and your team or not. **What problems is Mention solving and how is that benefiting you?** We mostly use Mention for social media monitoring as well as influencer and blogger outreach. So, there are 2 main areas that we use Mention for: 1) Listening for mentions of Livestorm on social media and 2) Keeping track of articles related to our industry that don't mention us in order to follow up with the authors. In general, we also just reach out to authors or publication's owners in order to start a conversation, get to know them and being able to reach out again when we have relevant news to suggest. ### 46. Save Our Palms Association **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2019 **What do you like best about Mention?** We all fully use your information **What do you dislike about Mention?** Nothing too little French and other languages **What problems is Mention solving and how is that benefiting you?** Member information ### 47. They charged our company credit card $6000 USD without our permission and will not return the money. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2018 **What do you like best about Mention?** We leveraged mention for tracking some conversations for some of the brands and categories we were working on. The functionality was good. The platform worked well but it was costly given the volume of mentions we were tracking. **What do you dislike about Mention?** They screwed us out of $6000 grand. We agreed to a one-year contract with them and provided our credit card for a one-time charge. A year and a half later, we notice a $6000 USD charge on our company credit card. It is Mention. We requested a refund as we were no longer using the service, and we were waiting for our contract to expire. They refuse because their Terms and Conditions allow them to recharge our credit card annually. When we pointed we were never provided the Terms and Conditions, there was no reference to Terms and Conditions on the documentation we approved and that we never accepted any Terms and Conditions they are still refusing to refund the money. So, no we have to take them to small claims court if we want our money back. So, if you are going to use them I would not provide them with your credit card information, or if you do, immediately contact your bank or credit card company and put a block on them to protect yourself. **Recommendations to others considering Mention:** Force them to sign a contract that protects you from the Terms and Conditions. They were never shared with our team, and we thought we had a one-year agreement as per our invoice and documentation. They then charged us $6000 on our company credit card without our permission. So I would also suggest paying via wire or cheque to protect yourself and your company. **What problems is Mention solving and how is that benefiting you?** We were using them for basic social media listening. ### 48. Anti consumer behavior & charges you incorrectly. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** Quick installation and easy of use with minimum manual intervention. . **What do you dislike about Mention?** The staff does not communicate or highlights that the account is in auto-renewal. Ones the credit card is charged (no way of removing the card or any prior alert) they will not refund the money or cancel the account. **Recommendations to others considering Mention:** Make sure you have it in writing from them regarding the renewal date, notice period that is required to cancel the account or get your credit card blocked after one payment. Otherwise the company with charge an annual subscription and will not refund money. **What problems is Mention solving and how is that benefiting you?** We help our clients keep a track of any negative mentions and help resolve customers' query. ### 49. Easy way to monitor your brand and competitors **Rating:** 4.5/5.0 stars **Reviewed by:** Ilaria B. | Organizzatore di eventi, Performing Arts, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2018 **What do you like best about Mention?** The interface of Mention is so good that we love to use it a lot. We love the fact that for each "alert" of a mention you can see the location, sentiment, listening and also the influencers work on the mention. So it's not just matter of the weigh or volume of the mentions, but all the elements that create it. It have also a good managing of the roles in it. **What do you dislike about Mention?** The learning curve is really slow. You need to understand it well before using it, and you do not have so much help in the FAQ or How To sections. They have to improve them. **Recommendations to others considering Mention:** If you need to control your business and your activityes onto the social world, Mention is the best choice that you can make. **What problems is Mention solving and how is that benefiting you?** Thanks to Mention we can keep an eye on every social mention of our events and see how well the audience perceive our presence. Also Mention helps us to understand in wich way the "competitor's events" move to see what we need to improve to stand out before them. ### 50. Always keep an eye on your brand **Rating:** 4.5/5.0 stars **Reviewed by:** Alessandro P. | Direttore commerciale, Performing Arts, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2017 **What do you like best about Mention?** Mention is a great platform that allows you to monitor your brand accross the internet. Thanks to its simple interface is easy to learn how to use it and organize all the mentions regarding your brand. It works great if you're in a team. Mentions helps you to set filter if you do not want to monitor certain sites (for example we excluded our website, we know when we talk of ourself lol). Also the pprice can be affordable for solo enterpreteneurs and small business. **What do you dislike about Mention?** We found some problems of using the recent influenzer dashboard. If the Mention team work on it making it more handy and simple it will be a lot easier to use it. **Recommendations to others considering Mention:** We use Mention everyday. I highly reccomend you to use this platform i fyou want to manage your brand reputation and also keep an eye on your field competitors. **What problems is Mention solving and how is that benefiting you?** We use Mention to keep an eye on what our customers or potential customers say about us but also we use it to follow the trends in our industry, especially from competitors. ## Mention Discussions - [Do you offer a free trial?](https://www.g2.com/discussions/trial-9ea8afc6-924f-436b-99e5-c147f8daa291) - 1 comment, 1 upvote - [What is Mention used for?](https://www.g2.com/discussions/what-is-mention-used-for) - 1 comment - [View Mention pricing details and edition comparison](https://www.g2.com/products/mention/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+18%3A43%3A58+-0500&secure%5Bsession_id%5D=de20eb0b-9d39-4b9c-b2d3-4e9bf1401fa0&secure%5Btoken%5D=d10cd9314221fcb51d2cab69431a9571ff7a567f53c401b4b42341430d23c681&format=llm_user) ## Mention Integrations - [Telegram Bot](https://www.g2.com/products/telegram-bot/reviews) ## Mention Features **Media Channels** - Online Media **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Social Management** - Social Analytics - Hashtag Capabilites **Geographic Coverage** - Local Media - National Media - International Media **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Generative AI** - AI Text Generation - AI Text Summarization ## Top Mention Alternatives - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,636 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,345 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,798 reviews)