--- title: Mention Reviews meta_title: 'Mention Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 442 reviews by the users' company size, role or industry to find out how Mention works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 442 scale: '5' date_modified: '2026-06-30' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Mention Reviews **Vendor:** Mention **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.3/5.0 **Total Reviews:** 442 ## About Mention Founded in 2012 in Paris, Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries. By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment. With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (Linkedin, Twitter, Facebook, Tiktok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online. Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you! Start your 14-day free trial or talk to our experts by booking a demo! ## Mention Pros & Cons **What users like:** - Users value the **immediate alerts** from Mention, enabling swift responses to brand mentions and PR situations. (2 reviews) - Users find Mention to be **easy to use** , enabling quick setup and efficient real-time brand monitoring across platforms. (2 reviews) - Users appreciate the **time-saving features** of Mention, making it easier to stay informed and responsive. (2 reviews) - Users commend the **real-time analytics** of Mention, enabling swift reactions and informed decision-making for brand management. (1 reviews) - Users value the **robust analytics** of Mention, enhancing their ability to monitor and respond to brand mentions effectively. (1 reviews) - Coverage (1 reviews) - Users commend the **excellent customer service** from the Mention team, enhancing their overall experience with the platform. (1 reviews) - Data Analysis (1 reviews) - Users appreciate the **easy integrations** of Mention, enhancing collaboration and streamlining workflows with other platforms seamlessly. (1 reviews) - Easy Setup (1 reviews) **What users dislike:** - Users find the **AI limitations** of Mention problematic due to complex setup and inaccurate sentiment analysis. (1 reviews) - Users find the **interface complex** initially, facing challenges with alert setup and inaccurate sentiment analysis. (1 reviews) - Users find the **complex usage** of Mention challenging, particularly with alert setup and sometimes inaccurate sentiment analysis. (1 reviews) - Users experience **data inaccuracy** with sentiment analysis, leading to unreliable insights and potential decision-making issues. (1 reviews) - Users find the **high pricing** to be a drawback, particularly for small teams seeking budget-friendly options. (1 reviews) - High Pricing (1 reviews) - Inaccuracy (1 reviews) - Inaccurate Data (1 reviews) - Inconsistent Outputs (1 reviews) - Irrelevant Content (1 reviews) ## Mention Reviews ### 1. something for everyone **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** Mention is great, as it caters to everyone! Everyone can benefit from it. **What do you dislike about Mention?** nothing! everything is really fabulous! **What problems is Mention solving and how is that benefiting you?** Researching my area. ### 2. I'm very happy with Mention **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Libraries | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2017 **What do you like best about Mention?** I'm very happy because I have every mention in social networks in a single panel **What do you dislike about Mention?** Some time some mentions are missing. I realize that cheking my Twitter account. **What problems is Mention solving and how is that benefiting you?** Because I know every mention of mine in social networks and I have the opportunity to answer them. ### 3. The best service to track what is being said about your brand **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2017 **What do you like best about Mention?** Absolutely all platforms are monitored: social media, websites, TV, radio... As soon as your brand is mentioned somewhere, you are notified. **What do you dislike about Mention?** The price. But all good things have a price. **What problems is Mention solving and how is that benefiting you?** Thanks to Mention, we receive a notification as soon as someone talks about our brand, and we can respond quickly. ### 4. Great way to monitor your online reputation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2017 **What do you like best about Mention?** The alerts are great! I like the dashboard **What do you dislike about Mention?** False positives and no YELP views. If you fix that you would have an awsome product **Recommendations to others considering Mention:** Full integration with all platforms... Including yelp **What problems is Mention solving and how is that benefiting you?** Customer opinion ### 5. I am not really sure how effective it is, i only have the trial version which has limited services. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2017 **What do you like best about Mention?** captures brand mentions and keywords. I get to know what has been posted on websites **What do you dislike about Mention?** not good at social media mention, most of the social media mentions are not captured except for websites mentions **Recommendations to others considering Mention:** I think its worth trying **What problems is Mention solving and how is that benefiting you?** brand monitoring online (key words monitoring, mentions online) ### 6. awesome experience for the free version. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2017 **What do you like best about Mention?** that I don't have to search many sites all mentions are in one place **What do you dislike about Mention?** nothing I like everything about this product **What problems is Mention solving and how is that benefiting you?** we have 33 offices across 4 states it helps us know what each office is involved in each community. ### 7. Smart, focused, free **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2017 **What do you like best about Mention?** Mention makes me look like I read EVERYTHING. I'm always the first to spot something. **What do you dislike about Mention?** Nothing, the system works really well for what I need. **What problems is Mention solving and how is that benefiting you?** I can't be everywhere, I can't read everything. They bubble up the most pertinent stuff. ### 8. Maybe I Just Don't Get It? **Rating:** 0.0/5.0 stars **Reviewed by:** Mike P. | Marketing Communications, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2016 **What do you like best about Mention?** Honestly, nothing. I haven't had much luck with Mention. The information that comes back hasn't been about our brand and it isn't very easy to use. I've only used the free version but based on results, don't think I'd consider buying a subscription. **What do you dislike about Mention?** Everything. I don't like the UX, the features and functionality are clunky and the actual product doesn't seem to provide much of what I'm looking for. I feel bad trashing the tool, but when all you get is a bunch of off-brand info, it isn't very helpful. **Recommendations to others considering Mention:** Maybe I'm doing something wrong or just don't get it but I've had zero luck with Mention. I guess I'd say to lean on their support to help you set up the correct alerts? **What problems is Mention solving and how is that benefiting you?** I initially tried to use this as a social monitoring tool but the data coming back was off base. As a result, it really isn't solving any problem. ### 9. Great way to find about conversations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2017 **What do you like best about Mention?** It tracks all kind of sources and is not limited to social networks. This helped me find mentions I would have missed. **What do you dislike about Mention?** No startup payment option to be viable for a small company **What problems is Mention solving and how is that benefiting you?** Backlinks and press ### 10. Awesome advantage **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Political Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2017 **What do you like best about Mention?** have insigths of bad and good interaction ina quantitative maner **What do you dislike about Mention?** maybe a better user interface. i will like to ahve like a pivot table option to configure the results **What problems is Mention solving and how is that benefiting you?** understansd customer insifgths ### 11. Mention app just works **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2017 **What do you like best about Mention?** I like that Mention sees everything and alert me when we get mentioned. **What do you dislike about Mention?** The price of subscription is quite expensive **What problems is Mention solving and how is that benefiting you?** Relevance ### 12. Very bad **Rating:** 0.0/5.0 stars **Reviewed by:** Javier V. | Autojefe, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2016 **What do you like best about Mention?** Nothing. The support is bad. The way for customizing is too hard. The rendering of pages is too slow. **What do you dislike about Mention?** I subscribed a 29 €/month plan because the basic plan does not allow to make anything. During two days, the mentions were not updated. I asked for help and they told me that was normal, that all was right. False. I saw through the Google how the informations were flowing. At the third day, I received a message from Mention saying I almost had reached the quota!!! Only I had used Mention ONE DAY! What is the trick? Mention shoot a number of hundreds of mentions which fullfiled your conditions. You can to block sources, one by one, so many times... Immediately you reach the limit. I decided to cancel my account but they denied to return me the money (29 € for nothing!). **Recommendations to others considering Mention:** Don't subscribe Mention. It's a fraud. **What problems is Mention solving and how is that benefiting you?** I'm searching for news about a particular field. ### 13. Great influencer marketing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Ann S. | Community and Brand Manager, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Mention?** I love Mention influencer analysis: They break influencers into social media influencers and web influencers and use their own score to rank them. You can see how many interactions each influencer has with the brand you are monitoring. You can follow and reply to each one on the list. You can create automated recurring reports to document your influencer interactions regularly. You can also see which influencers a competing brand is interacting with. Since I am very involved into influencer marketing, these tools are very helpful. Other good features: Day-by-day activity reports, sentiment reports, related tags... **What do you dislike about Mention?** Mention has good tiers allowing you to choose a plan that best suits you. However the individual plan is both too limited and too expensive. I think the need something similar to what Hootsuite does: a $5 plan for that selection of options that would suit freelancers and bloggers better. **Recommendations to others considering Mention:** Unfortunately mention doesn't have a free plan but you can use a 14-day trial to understand if this is something you'd need. **What problems is Mention solving and how is that benefiting you?** Mention is a great way to scale influencer marketing reports (Something that we used to do manually), so it saves lots of time. ### 14. Extremely helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2016 **What do you like best about Mention?** This product has been extremely helpful in monitoring what's being said about us. We can see articles and social media mentions of our company's name and have found several opportunities to either make improvements on our end or toot our own horn based on things we found online. **What do you dislike about Mention?** It is difficult to filter out irrelevant information like our own job postings that appear online or misspellings that are attributed to our company name. **Recommendations to others considering Mention:** None **What problems is Mention solving and how is that benefiting you?** We are able to keep track of what's written about us organically as well as what media is publishing our press releases. We are also able to see what clients are saying. It helps us fine tune our marketing and PR efforts as well as the way we do business when applicable. ### 15. Great product but unusable on lower price plan **Rating:** 0.5/5.0 stars **Reviewed by:** Liz F. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2016 **What do you like best about Mention?** I like the way it found so many international sites that published our ecommerce shipping report. It was better than Google alerts **What do you dislike about Mention?** I signed up for $29 plan and was disappointed that the dashboard was not available on the lowest price plan. I ask for the service to be cancelled immediately. They should be more up front that the dashboard is not available **What problems is Mention solving and how is that benefiting you?** I wanted to see how widely our report was published on the internet. No benefits realized ### 16. My favorite product for monitoring my e-reputation and that of my clients **Rating:** 5.0/5.0 stars **Reviewed by:** Regis C. | Consultant et coach e-commerce, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2016 **What do you like best about Mention?** The Mention interface is simple and efficient, the configuration is easy to understand, and nothing escapes it. I can easily recommend it to all my clients, regardless of their size. **What do you dislike about Mention?** The mention sorting system must be able to be improved, it's the only ergonomic point where an improvement should be made. Otherwise, I don't have any real negative points. I have been using tracking tools for a very long time, and mention has become quite advanced in recent years. **What problems is Mention solving and how is that benefiting you?** Thanks to mention, I can track the activity of my competitors and those of my clients, and thus react quickly both on social networks and in comments on blogs or forums. The email alert as well as the mobile applications are really effective. The time savings and the ability to avoid unpleasant surprises allow for peace of mind, and prevent being caught off guard by negative comments about a brand and especially the buzz they can generate. ### 17. Keep track of what people are saying about you online! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer Foehner W. | Novelist, Writing and Editing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2016 **What do you like best about Mention?** I recommend mention to other authors all the time. It's so much easier than googling yourself and combing through the results for new entries. Every time my name is mentioned online I get an email with links. This is really great with social media--sometimes people mention me or my books without tagging me, and I can catch those and retweet the tweets or respond to the posts, which readers really seem to like. **What do you dislike about Mention?** The only problem I have is related to the fact that my surname is very common. So I used a combination of search terms to keep that issue to a minimum. And really, mention can't be blamed for that. It's just doing its job. A person with a really unique name would never run into that issue. **Recommendations to others considering Mention:** Everyone that I've told about Mention loves it! **What problems is Mention solving and how is that benefiting you?** I am able to draw attention to blog posts or social posts that mention me or my book and give them a boost from my social network. It just contributes to positive buzz about my personal brand. ### 18. My Eyes On The Internet **Rating:** 5.0/5.0 stars **Reviewed by:** Gina C. | Gina Charles, Founder of FUEL Your Life, A Living Meditation, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2016 **What do you like best about Mention?** As a busy business owner, I appreciate Mention's ease of use. I signed up for a free account and was able to jump in running. The interface is clean and straightforward, and the software did exactly what it was supposed to do. These two aspects are a winning combination. **What do you dislike about Mention?** I miss the icon that allowed me to tell the software when a mention is unrelated. However, there are sufficient other options as to how to you'd like to categorize a mention, and what you'd like to do with it. **Recommendations to others considering Mention:** If you're looking for painless and valuable feedback on your promotional efforts, Mention fits the bill. It's easy to use, and it works. **What problems is Mention solving and how is that benefiting you?** Mention has allowed me to realize that my business is being mentioned! When one invests their time in promoting their business, there's no better news than to see that it is working. In my experience, I receive more mentions than I receive Google Alerts. This is a consistent finding. Another benefit is being able to tell which of my promotions are translating into sales! ### 19. Best monitoring tool out there **Rating:** 5.0/5.0 stars **Reviewed by:** Tali G. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2016 **What do you like best about Mention?** I was looking for a social monitoring tool for a long time, but couldn't find one that really finds EVERYTHING. Mention was the first tool that I found that was working great, and also looked great and was easy to use. With Mention I found foreign press talking about us in other languages, I found youtube videos with reviews about our product, but the best thing was that I found happy and un-happy costumers and I was able to offer assistant in real time. They also have great costumer service, are very attentive to their users, and they are always working on improvements. I've been using them for a year and I witnessed numerous new features appear plus a new design! **What do you dislike about Mention?** The site is a bit buggy at times and still has a way to go before it is perfect, but that's natural for a starting product in it's first years. The main focus of the service, which is finding your mentions online, works great, and that is what's most important in my eyes. **Recommendations to others considering Mention:** Give it a try, the free trial is a great way to get to know the product, and after those 14 days you wouldn't want to leave. **What problems is Mention solving and how is that benefiting you?** Marketing, PR and support are the three problems Mention helps me solve. With Mention I found foreign press talking about us in other languages, I found youtube videos with reviews about our product, but the best thing was that I was able to find un-happy costumers in real time and I was able to offer assistant right away and improve their opinion on my product. It can also help you stay on top of what's going on in your industry as you can add multiple keywords and get all the updates right inside your mention account. ### 20. Mention Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2016 **What do you like best about Mention?** It is best suited to track activities of a specific Facebook page/account or twitter account. It provides valuable information such as potential Social media reach and Social media activity level. **What do you dislike about Mention?** The biggest disadvantage of Mention is, it doesn't track keyword specific social media activity. This short coming of Mention,com becomes pretty painful as you can't use Mention,com for social media measurement of Brand. **Recommendations to others considering Mention:** If anyone is looking for a tool which can monitor online activities of a specific Facebook page or Twitter account then Mention.com is a best tool and does provide value for money. **What problems is Mention solving and how is that benefiting you?** I was trying to identify key social media influence accounts for a specific products. Mention helped me analysing behaviour of key social media authors as it tells about social media reach, Content sentiment and interaction level. ### 21. The must have for a digital brand **Rating:** 4.5/5.0 stars **Reviewed by:** Simone M. | Co-founder & CEO, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2016 **What do you like best about Mention?** The best way to have an all in one tool to identify the digital presence. I like the simplicity of the product and the UX **What do you dislike about Mention?** 5 alerts for the starter package are few for me, specially if would like do do growth hacking. I would like to have more package and choose more alerts or more mentions. For a startup are better more alerts, for a mature company maybe are better more mentions. **Recommendations to others considering Mention:** Very important if you are in the first time of your project. **What problems is Mention solving and how is that benefiting you?** I'm founder of Lanieri.com involved in the fashion field and it's very important to know the word of mouth about your product specially in the first time. I love the possibility to reply to my customers in the same time when they write of Lanieri. For example, know when Lanieri is quoted in a forum is fantastic ### 22. Mention - A Great Tool for Monitoring your Brand! **Rating:** 5.0/5.0 stars **Reviewed by:** Sari S. | Professional Singer, Music, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2016 **What do you like best about Mention?** I was overwhelmed by the sheer amount of mentions I get across the internet. Trying to catch them all is especially difficult when people don't always tag you. Mention to the rescue! It has allowed me to monitor the conversations about my album and tour across the web. I've never been keen on googling myself. This tool sends me Mention notifications right into my email inbox. Relief at last! Other Mention users also comment about the company's great customer service, which is very important to me as a new user. **What do you dislike about Mention?** Nothing at all. And, if you incorporate Buffer into your Mention dashboard to schedule posts you've got a powerful workflow. **What problems is Mention solving and how is that benefiting you?** Monitoring conversations about my band and streamlining social media. ### 23. Best social media monitoring tool on the market ! **Rating:** 5.0/5.0 stars **Reviewed by:** Pauline d. | Associate "International Arbitration", Law Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2015 **What do you like best about Mention?** - Mention monitor the web BUT also social networks - The product is very easy to use - Email notifications are great - Influencers score makes it very easy to find most important people to engage with - Customer support is great (big thanks to Adriana, Patricia and Matt). **What do you dislike about Mention?** - I would love to have even more flexibility in notifications **Recommendations to others considering Mention:** - Mention offers a 14 days free trials so do not hesitate to signup. I recommend contacting their support if you have any questions. **What problems is Mention solving and how is that benefiting you?** - Monitoring company name - Monitoring brand - Monitoring competitors Having a tool that allows web and social media monitoring (in one place) and as detailed as Mention offers it, makes it possible to spare time and allows be the first to know when something happens with a customer/brand we monitor. ### 24. Excellent tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor E. | Chief Operations Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2016 **What do you like best about Mention?** Mention lets me listen to my customer's online conversations. It's led to interesting insights and even better stories. It also puts new reviews and articles about my company's products in front of me every morning. Save a lot of time and is better than other tools I've tried. **What do you dislike about Mention?** Mention is meeting my needs just fine. A mobile app would be cool, but isn;'t necessary for my work. **What problems is Mention solving and how is that benefiting you?** Keeping up with the internet is time consuming and Mention drastically reduces the time it takes to find mentions of my brand and products. ### 25. Mention is just awesome. Period. **Rating:** 5.0/5.0 stars **Reviewed by:** Radu-Sebastian A. | Principal Software Delivery Lead - AI Products, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2016 **What do you like best about Mention?** Mention is the easiest way to keep track on any person or brand that mentions you. It does what it's suppose to do. **What do you dislike about Mention?** The fact that facebook doesn't allow mention tracking. That's a Facebook problem of course, unfortunately for mention there isn't anything they can do about it. **Recommendations to others considering Mention:** It's a great tool, easy to use with a big impact in everything social related. Totally recommend it! **What problems is Mention solving and how is that benefiting you?** Knowing the influencers allows you to get in touch with them and boost your brand visibility. Also very good to react to negative feedback ### 26. Efficient, Effective, Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2016 **What do you like best about Mention?** Mention is user friendly and very easy to use. The interface is clean and answering directly from the dashboard is really useful for the work I do with niche and emerging brands. **What do you dislike about Mention?** I'd like to better understand reporting. **Recommendations to others considering Mention:** Mention is a tool that manages to simplify the social media monitoring process. I recommend it to niche and emerging brands and also clients who seem overwhelmed and frustrated with social media. **What problems is Mention solving and how is that benefiting you?** I am solving how to better understand communications and new media assets for myself and my clients. The benefits include the easy-to-use dashboard, email updates and the app. Also, and more importantly, Mention seems personable. The design and brand are contemporary but somehow manage not to feel like marketing comes before its clients which I like. ### 27. a new tool for a consolidated industry **Rating:** 5.0/5.0 stars **Reviewed by:** Pauline L. | Project Manager, Packaging and Containers, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2015 **What do you like best about Mention?** the easy to use interface and the support from the account managers. We are working a lot with them to figure out how to "mold" the tool for our needs and they are very responsive in giving us demo and a spare person to talk to. **What do you dislike about Mention?** Nothing in particular. Maybe if we had only one point of contact for both technical and commercial queries it would be easier to keep track of our communications, but i guess it's about different backgrounds. **What problems is Mention solving and how is that benefiting you?** We recently have been approached and introduced the tool for the marketing portion of our job. I really appreciate the fact that we can see in one dashboard many players and their footprint in the same place. We are still practicing but so far the tool has been a success here. We need to work with the company to have some training but so far we managed to consolidate plenty of reports we needed to estrapolate from different sources. ### 28. Top monitoring results and data **Rating:** 5.0/5.0 stars **Reviewed by:** Ali M. | Image processing engineer, Photography, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2015 **What do you like best about Mention?** I like best Mention's statistics dashboard, their new influencer dashboard is helping me a lot in connecting with the right people in the Photography industry.Their monitoring is spot on and never misses an important publication that I don't have time to look for myself. **What do you dislike about Mention?** I wish I could monitor my Twitter lists for keywords instead of the entire Twitter website. But I was told by the product team that they will consider adding this as a feature. **Recommendations to others considering Mention:** Mention is my favorite monitoring tool because it's easy to use and the product team is making great feature additions almost monthly. The support team is friendly and knowledgeable to always jump on a call and help. **What problems is Mention solving and how is that benefiting you?** I am able to detect news and top publications which are relevant with a high influencer score. This helps me to be always on top of the relevant news and corridor voices. The mobile app is great for receiving mentions instantly. ### 29. Discover media content with ease **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2015 **What do you like best about Mention?** Mention has always make us discover content on the web and social media platforms which other tools missed. We especially enjoy the supportive and helpful staff that always gets back to us quickly. The Buffer integration is a huge advantage for anyone who wants to use Mention for social community management, but as well for PR purposes. **What do you dislike about Mention?** Nothing in particular. In the past I had a few bugs but the support team and tech got back to me quickly with a solution. The team really cares whenever I report a bug, especially through their NPS which I always get a personal response to within hours. **Recommendations to others considering Mention:** Mention is a great tool for monitoring, with a clear and easy setup process, great support and a fair price for it's features and value. I would always recommended over other competitors who do not monitor historical data, since Mention is monitoring in real-time. Another great implementation is the one with Buffer, you can connect your Buffer account and schedule posts directly from the Mention dashboard on your connected Buffer accounts. **What problems is Mention solving and how is that benefiting you?** One benefit is that we always get notified first whenever we are mentioned online, even on forums such as Reddit which I normally would have never visited. ### 30. Best monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ethel K. | Assistant to the Advertising Director, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2015 **What do you like best about Mention?** Mention offers a variety of alert filters to setup my alert for the best results, such as their country filter which helps me narrow down my search for relevant mentions. Their new Influencers dashboard is amazing for me when reaching out to important Twitter accounts. **What do you dislike about Mention?** The price gab between the Growth plan and the Company plan is quite big. **Recommendations to others considering Mention:** From all monitoring tools that I've tried out Mention offers the best value. If you subscribe to Mention, keep in mind that it does not collect historical data, however, if you are interest in real-time monitoring Mention will be your best choice. **What problems is Mention solving and how is that benefiting you?** The biggest benefit is being notified immediately on my mobile or by email whenever my keywords are mentioned online. I no longer need to spend hours on different platforms searching for recent publications and news. ### 31. Brand Monitoring at its best **Rating:** 5.0/5.0 stars **Reviewed by:** Izabella B. | Head of Marketing Campaigns, Startups & SMB, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2015 **What do you like best about Mention?** I like that Mention scours the entire web for an alert you set. The user interface is very easy to use and their customer service is great. **What do you dislike about Mention?** I dislike that you can only set 5 negative keywords on an alert. **What problems is Mention solving and how is that benefiting you?** Because my company's industry is so small and serves such a niche market, it's difficult to assess it's level of awareness within the market. Mention allows us to see just who is talking about our industry, therein allowing us to reach out and make new connections we wouldn't otherwise have known about. ### 32. French monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2015 **What do you like best about Mention?** It is quite simple to use, and if you have a basic understanding of using social media tools, you will get used to it easily. All the "mentions" searched in English were found, we are now testing in French and so far it is working well. The influencers also work in French. **What do you dislike about Mention?** We haven't had any particular problems so far. I read that the cost could be an issue, but honestly, they have been able to make interesting offers for businesses, so I have no concerns in that regard. The iOS app is not the most reliable, but I am only giving my opinion on the tool in general here. **Recommendations to others considering Mention:** It is really necessary to take the time to understand how the software works if you have no experience with this type of application. Do not hesitate to contact them directly to get help, half of our team has started using this tool and we were able to have training sessions and online assistance, for free. **What problems is Mention solving and how is that benefiting you?** We use this tool for social media management and we are satisfied with it. So far, the software has allowed us to track multiple sources and targets (each of us follows several accounts) and this gives us a good overview of these accounts, all available in one single place. ### 33. Love Mention more than other alert services **Rating:** 5.0/5.0 stars **Reviewed by:** Amy D. | Social Media Committee Chair, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2016 **What do you like best about Mention?** I like the ease of navigating the website, as well as seeing all my mentions in a list. **What do you dislike about Mention?** I haven't seen anything that I do not like yet. **What problems is Mention solving and how is that benefiting you?** I have always had Google alerts for my brand and for clients' brands. Mention seems to reach things Google didn't. ### 34. I love Mention **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa W. | President, Public Relations and Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2016 **What do you like best about Mention?** Every morning I wake up to all of the mentions my client has received the day before. Its an invaluable service. **What do you dislike about Mention?** There's nothing I dislike. It works perfectly! **Recommendations to others considering Mention:** I recommend this to all users. It's fantastic! **What problems is Mention solving and how is that benefiting you?** I have information easily accessible before my day begins. ### 35. Mention for SM Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2016 **What do you like best about Mention?** Mention has upped my social media game tremendously, no amount of Google Alerts have captured all of the references to our company like Mention has. Even obscure sources get highlighted so we are aware of everything being said everywhere about our work! **What do you dislike about Mention?** Nothing, it has been fantastic and easy **What problems is Mention solving and how is that benefiting you?** Keeping tabs on what is happening across the country., mentions in small town newspapers etc...We now don't miss a thing. ### 36. Great supervision tool **Rating:** 4.5/5.0 stars **Reviewed by:** Yoann D. | Business Development, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2015 **What do you like best about Mention?** Mention is a great supervision tool. I use it for my business, to know how internet talk about my product. And also in my personal life to follow things I like (events, people etc.). It's really user friendly and efficient. **What do you dislike about Mention?** Nothing, I like everything so far. **What problems is Mention solving and how is that benefiting you?** Now I know when people or companies are talking about my product and i can communicate on it. ### 37. Fantastic piece of software for those looking to see their social impact. **Rating:** 5.0/5.0 stars **Reviewed by:** Neil E. | Founder, CEO, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2015 **What do you like best about Mention?** The breadth and depth of the coverage. Web, blogs, Facebook, Twitter and so on is what makes mention standout. That combined with intelligent filtering so that you don't get incorrect matches for your brand or too much noise. **What do you dislike about Mention?** Nothing really, the updates by email used to be a little spammy, but that seems to have more intelligent defaults now. **Recommendations to others considering Mention:** Give it a try, I'm pretty sure you'll be hooked! **What problems is Mention solving and how is that benefiting you?** Trying to monitor all brand activity and to discover where people are looking to solve the problems that our product splves. ### 38. Excellent tool & amazing customer service! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2016 **What do you like best about Mention?** Very easy to use and set-up. The iPhone app is a great way to stay on top of things on the go. More than that, if for whatever reason you need help with something, the customer service team is very quick and helpful. **What do you dislike about Mention?** I wish it caught things in real time a bit quicker, but still very good. **Recommendations to others considering Mention:** Go for it! **What problems is Mention solving and how is that benefiting you?** We use this tool to stay on top of what people are saying about us online and catch things that would have otherwise fallen through the cracks. ### 39. Our preferred Monitoring Tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2015 **What do you like best about Mention?** The clean and easy to use interface is well done. Mentions finds a lot of mentions and shows the results very fast. **What do you dislike about Mention?** The pricing model doesn't perfectly fit for me: I only need to track our brand name but would like to have 15 or 20 different accounts. The additional price for accounts is relatively high. **What problems is Mention solving and how is that benefiting you?** Mentions shows me very reliable and extremely fast almost all sources (web, social media, ....) where my company gets features/mentions. Our internal reporting are based on Mention reports. ### 40. Real-time mentions about my competitors **Rating:** 5.0/5.0 stars **Reviewed by:** Clément L. | Sourcing Project Manager, Packaging and Containers, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2015 **What do you like best about Mention?** The intuitive UI to setup alerts and edit them whenever my needs change to monitor other industry competitors. Also, the live chat is a great asset whenever I need support to optimise my keywords for best results **What do you dislike about Mention?** The pricing, although it is relatively low compared to other media monitoring tools. **Recommendations to others considering Mention:** Consider well it's an efficient tool **What problems is Mention solving and how is that benefiting you?** Monitoring competitors to prepare reports and present competitive analysis to the team in order to make more informed decisions. ### 41. Great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Amaury P. | Marketing Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2015 **What do you like best about Mention?** The free feature of Mention is very appreciable. It is the only tool with a "free" version offering such performance on the market. **What do you dislike about Mention?** Adding a greater number of keywords for alerts would complement an already top product **Recommendations to others considering Mention:** Great monitoring tool! **What problems is Mention solving and how is that benefiting you?** As the community manager of the company, Mention allows me to save a considerable amount of time in my daily work. It is an essential monitoring tool for assessing e-reputation! ### 42. account management and marketing campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2015 **What do you like best about Mention?** So far the product reflected the expectations we had. The best feature for us is to filter the keyword with the “AND” criteria and the possibility to whitelist / blacklist sources. **What do you dislike about Mention?** To be honest nothing, everything matched our expectations **What problems is Mention solving and how is that benefiting you?** Through the software we can narrow down the redundancy of results while we search for news relative to our customers. With some filter we can avoid to have non relevant information (our customers are involved in hundreds of initiatives while we are interested only in the ones relative to the packaging industry). For the benefit, we can definitely save a lot of time in filtering the info ourselves ### 43. Tech company with small company personal service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2016 **What do you like best about Mention?** Perfect for my needs. Great company with whom to work. I always get a quick response and they go above and beyond. **What do you dislike about Mention?** There is a big jump in plans but I found them willing to work with me to fit my needs, **What problems is Mention solving and how is that benefiting you?** I'm running for office and use this to keep track of things being said about the race and the candidates ### 44. Mention for overall monitoring **Rating:** 3.0/5.0 stars **Reviewed by:** Rachel N. | Online Marketing Manager, Individual & Family Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2015 **What do you like best about Mention?** Does grab mentions from ALL over the web, very easy to set up and use, and having it email a daily or weekly summary is great. **What do you dislike about Mention?** You have to be diligent in your set-up. If you neglect key words or marking things as irrelevant, your quota for mentions fills up quickly. **Recommendations to others considering Mention:** We've been utilizing the free version since it's only during certain events we've been needing to heavily monitor things, so from that standpoint, it's perfect for what we need when we need it. The only drawback to the free version is if you've not been attentive to the initial "mentions" set up your limited amount of mentions fills up quickly. If we were in need of this throughout the year, we would definitely jump on one of the paid versions. **What problems is Mention solving and how is that benefiting you?** We have a broad array of areas in our organization and keeping track of all the places they're mentioned went well beyond the abilities of Google Alerts. Mention worked well (after we became more diligent in our set-up and keywords, what to avoid, etc.). It is quick, broad, and made for easy tracking. ### 45. Very useful and great customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Annes O. | Ecommerce Consultant / CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2015 **What do you like best about Mention?** Also, the customer support is really good. Huge thanks to Patricia W. for help! You did a really good job! :) **What do you dislike about Mention?** Price should be cheaper, user interface is innovative, but sometimes hard to understand. **What problems is Mention solving and how is that benefiting you?** I use mention on weekly basis and it really helps me to monitior what people are talking about my online store www.tabletennis11.com ! ### 46. Really useful for social media and international monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2015 **What do you like best about Mention?** Mention has a nice, easy to use interface. My favourite aspects are that it allows us to see mentions on social media and filter mentions by language. As an international company, it is often difficult to find a monitoring service that works outside of the US as well. **What do you dislike about Mention?** We don't always see mentions for small blogs. **What problems is Mention solving and how is that benefiting you?** We're able to respond to customers and journalists much quicker than before. Mention also lets us measure the impact of our marketing communications campaigns. ### 47. Great product, great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal H. | Operations Manager, Photography, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2015 **What do you like best about Mention?** Mention is a fantastic product that is easy to set up and makes keeping a pulse on my company and industry quick and simple. There's lots of customizable options for alert settings to dial in exactly what you need see. The service of the company representatives are some of the finest that I've encountered. Very friendly, quick to solve problems and are proactive in ensuring everything is running smoothly on your account. All in all, Mention is great! **What do you dislike about Mention?** Nothing! Seriously. There is nothing in my everyday use of the product that annoys or bothers me. It was intuitively designed to just work with the inputs that you give it. **Recommendations to others considering Mention:** Do some research and determine what your needs are. There are lots of products out there for this type of service and give a couple a trial run to see what you think. I went through that process and of the two or three that I was testing Mention was the one that I always came back to for accurate information that was easy to see. **What problems is Mention solving and how is that benefiting you?** Not really business problems, but I wanted to keep a pulse on what others were saying about our industry and our company. I feel very much in touch with what is going on now and it is great to use that information to manage our growth. ### 48. Better than google alerts at this point **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2015 **What do you like best about Mention?** It provides better alerts than the seemingly defunct google alerts **What do you dislike about Mention?** After being so used to google alerts, the free tier of Mention feels limiting **Recommendations to others considering Mention:** Check into other web alert services and still keep google alerts on in the background. **What problems is Mention solving and how is that benefiting you?** Without google alerts, mention captures things I would see otherwise. ### 49. Help is always on hand with Mention **Rating:** 4.5/5.0 stars **Reviewed by:** Olivia K. | Digital Marketing Manager, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2015 **What do you like best about Mention?** Mention makes my job run smoothly. Whether I'm out and about on my tablet, or on the PC at my desk, I can rely on Mention to quickly inform me of my business being mentioned on the internet. It's reliable, easy to use and helps me out so much. **What do you dislike about Mention?** I'd love it if there were more free mentions! **What problems is Mention solving and how is that benefiting you?** My job has evolved so much in the past two years, and there have been a lot of times where I've felt underprepared. Mention has helped me greatly as it enables me to take control of my business presence online. By responding to all feedback left online, I'm able to continue my company's positive reputation. Tools like Mention are applicable to all industries, and I can't see how anyone would want to miss out on using it. Mention helps me so much! ### 50. Excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2015 **What do you like best about Mention?** The ability to recognize the entries on different platforms. **What do you dislike about Mention?** That my company to monitor notifies me of what happens each to be some kind of event, it would be appropriate to exclude mentions of my business activities are carried internally, so to speak. **What problems is Mention solving and how is that benefiting you?** Retail and Importation. ## Mention Discussions - [Do you offer a free trial?](https://www.g2.com/discussions/trial-9ea8afc6-924f-436b-99e5-c147f8daa291) - 1 comment, 1 upvote - [What is Mention used for?](https://www.g2.com/discussions/what-is-mention-used-for) - 1 comment - [View Mention pricing details and edition comparison](https://www.g2.com/products/mention/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-07-05+01%3A08%3A40+-0500&secure%5Bsession_id%5D=6273d17d-6880-411b-a6c9-477fd3299b44&secure%5Btoken%5D=60a33f7b3324bcde3e5a24682687889ad9923f36e2db2c6b3dbc6ca2e97dd609&format=llm_user) ## Mention Integrations - [Telegram Bot](https://www.g2.com/products/telegram-bot/reviews) ## Mention Features **Media Channels** - Online Media **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Social Management** - Social Analytics - Hashtag Capabilites **Geographic Coverage** - Local Media - National Media - International Media **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Generative AI** - AI Text Generation - AI Text Summarization ## Top Mention Alternatives - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,624 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,276 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,386 reviews)