--- title: Mention Reviews meta_title: 'Mention Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 442 reviews by the users' company size, role or industry to find out how Mention works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 442 scale: '5' date_modified: '2026-07-17' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Mention Reviews **Vendor:** Mention **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.3/5.0 **Total Reviews:** 442 ## About Mention Founded in 2012 in Paris, Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries. By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment. With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (Linkedin, Twitter, Facebook, Tiktok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online. Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you! Start your 14-day free trial or talk to our experts by booking a demo! ## Mention Pros & Cons **What users like:** - Users value the **real-time alerts** from Mention, significantly enhancing their ability to monitor brand and media presence promptly. (2 reviews) - Users find Mention's **ease of use** impressive, simplifying brand monitoring with intuitive features and quick setup. (2 reviews) - Users value the **time-saving features** of Mention, enabling quick reactions to trends and streamlined brand monitoring. (2 reviews) - Users value the **real-time analytics** of Mention, making brand monitoring and trend reaction efficient and effortless. (1 reviews) - Users value the **superior analytics** of Mention, which enhance their monitoring efficiency and responsiveness to brand conversations. (1 reviews) - Coverage (1 reviews) - Users commend the **excellent customer service** from the Mention team, enhancing their overall experience with the platform. (1 reviews) - Data Analysis (1 reviews) - Users appreciate the **easy integrations** of Mention, enhancing collaboration and streamlining workflows with other platforms seamlessly. (1 reviews) - Easy Setup (1 reviews) **What users dislike:** - Users find the **complex interface and inaccurate sentiment analysis** challenging, making the experience less user-friendly. (1 reviews) - Users find the **complexity of the interface** challenging initially, with setup and accuracy concerns affecting usability. (1 reviews) - Users find the **complex usage** challenging, especially with alert setup and varying accuracy in sentiment analysis. (1 reviews) - Users report **data inaccuracy** in sentiment analysis, complicating the reliability of insights and overall experience. (1 reviews) - Users find the **pricing too high** for small teams, which can limit accessibility and usage. (1 reviews) - High Pricing (1 reviews) - Inaccuracy (1 reviews) - Inaccurate Data (1 reviews) - Inconsistent Outputs (1 reviews) - Irrelevant Content (1 reviews) ## Mention Reviews ### 1. Real-Time Monitoring with Some Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Bhavesh . **Reviewed Date:** January 16, 2026 **What do you like best about Mention?** I use Mention to track brand and keyword mentions across social media, news, and the web, and I really like the real-time alerts and wide coverage. It makes staying informed and reacting quickly to important conversations much easier. Mention helps me monitor my reputation in real-time, understand sentiment, track competitors, and quickly react to trends or potential PR issues. The initial setup is generally easy, and most users can complete it in under 15–20 minutes without technical help. I also appreciate that Mention offers better analytics and saves me time monitoring brand mentions across platforms. I’d rate it 9/10 for recommending it to others. It’s easy to use and very effective for real-time brand and media monitoring. **What do you dislike about Mention?** The interface can feel a bit complex at first, alert setup takes time, and sentiment analysis is not always accurate. Pricing can also be high for small teams. **What problems is Mention solving and how is that benefiting you?** I use Mention to track brand mentions and keyword mentions across media outlets. It helps me monitor reputation, understand sentiment, follow competitors, and quickly react to trends or potential PR issues with real-time alerts. ### 2. Fast, Near-Instant Alerts for PR and Brand Monitoring **Rating:** 3.0/5.0 stars **Reviewed by:** Victor Z. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Mention?** Alerts come in almost immediately when something is published. For PR, brand monitoring, or crisis situations, speed actually matters, and Mention does this part well without weird delays. **What do you dislike about Mention?** Out of the box, you’ll get many irrelevant mentions. Common words, similar brand names, or weak context matches slip through. You have to spend time cleaning things up, otherwise it’s just alert fatigue. **What problems is Mention solving and how is that benefiting you?** Brand monitoring ### 3. Fulfils our requirements comfortably **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Mention?** Mention is a secure and capable platform designed for collaboration, perfectly suited to our needs. It's simple and intuitive to use, yet offers advanced tools for refining queries and eliminating false positives. The support from the Mention team, especially our account manager Camille, has been excellent. We particularly value the integration with other platforms. After trialling alternatives, we find that Mention excels in combining capability, security, and collaboration better than other options. **What do you dislike about Mention?** There are cheaper options, but have not found one that hits all the marks that Mention does. **What problems is Mention solving and how is that benefiting you?** We have a specific, commercially sensitive, use-case which Mention facilitates and does so very well. ### 4. Innovative product for your alertd **Rating:** 4.0/5.0 stars **Reviewed by:** Stéphane P. | Product Owner , Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mention?** Very simple to use, extremely reliable and efficient to find specific info anywhere on the web at the right time **What do you dislike about Mention?** The price? Not enough evolutions for free user to push me to get a pricing plan **What problems is Mention solving and how is that benefiting you?** I used to managepress curating everyday for event about my association ### 5. Mention helps me track backlinks unlike any other software I've used **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Mention?** I love how Mention is able to look for unbranded mentions in article copy, and find those (otherwise) hidden backlinks to my website that helps me track outreach efforts. It also provides a look at websites that sometimes helps when there is a paywall to an article talking about your brand. **What do you dislike about Mention?** I wish Mention would allow us to capture historical data after creating a boolean search. **What problems is Mention solving and how is that benefiting you?** Mention helps me find conversations where our brand is involved that helps fill in a lot of gaps from other PR tools I use in my toolbox. ### 6. Simple but effective. **Rating:** 4.0/5.0 stars **Reviewed by:** Isaac A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Mention?** I like how quickly it pulls social listening reports. **What do you dislike about Mention?** It is almost to simple with not a ton of room for personalization. **What problems is Mention solving and how is that benefiting you?** It allows us to keep an ear to the ground for however our name is being spread on the internet or in media. ### 7. It is really good for finding brand mentions on websites and social networks **Rating:** 4.5/5.0 stars **Reviewed by:** Karl P. | Lead Front-End Developer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2022 **What do you like best about Mention?** In my organization, we use Mention frequently to detect critical mentions of our brand and essential information for our marketing. Its user interface is intuitive, making it easy to use and the dashboard relatively easy to use. Thanks to this tool, we find in record time good and bad reviews from our customers in the vastness of the web and social platforms; it also has good tools that bring good points to the management of social networks. **What do you dislike about Mention?** Without proper configuration of searches, you can miss a lot of essential mentions. **What problems is Mention solving and how is that benefiting you?** With the help of Mention, we have been able to track where our customers are talking about us on the Internet and use that data to improve our services and advertising and outreach efforts. The filters and Boolean searches are valuable tools and integrate seamlessly with the most popular internal social networks. It has a solid search engine, is not difficult to set up, and is generally straightforward, so I recommend it. It's cheap and worth the money. ### 8. Good Automation - Excellent Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa M. | Executive Assistant To Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Mention?** The staff is terrific, and the training and ease of use of the software are fantastic. **What do you dislike about Mention?** There is nothing that I dislike as the system has been curtailed to meet our needs. **What problems is Mention solving and how is that benefiting you?** Mention automates the posting process which has saved us staff time and resources. ### 9. Mention, Best tool for monitoring! **Rating:** 4.5/5.0 stars **Reviewed by:** Agatka J. | Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Mention?** Mention allows us to create alerts and allow us to perform searches with our filters. We can easily monitor the profiles of our brand. With the searched keywords we can easily review and digest the email list. Their dashboards and is very simple to use and we do not have to learn many skills to use their dashboards. There are exceptional packages for the filters and Boolean search. It has a simple interface and is very easy to navigate. **What do you dislike about Mention?** Mention does not have an affordable price always and it is not cheap for every business and organization. email website directly from the platform. There is no macOS app available for their features. There must be more social media platforms available for their features. They must add more profiles to monitor. **What problems is Mention solving and how is that benefiting you?** They have a simple interface and are easy to navigate. We can easily track people who publish our content without our permission and can take action accordingly. They help us to find the conversations and campaigns that should be part of our brand and campaign. ### 10. Mention promises transparency! **Rating:** 4.0/5.0 stars **Reviewed by:** Enric O. | Sales and Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about Mention?** It is a great tool for social media management. It allows you to keep a record of every minute thing that has been mentioned on the web. It knows how to do its job. You can have an eye on your desired mentions and results. It will promptly notify you about every single thing. It has a very decent user interface and is very simple to use. Ever since we have been using Mention, we never lost any of our publications. It has very cooperative customer care support. **What do you dislike about Mention?** The search option can be modified a lot and can be made much better. It is not something that can be compared to Google but it is not that bad too. Just a little improvement will enhance its functionality manifold. Apart from that, it did not understand abbreviations or mentions. Cost is always an issue, and the pricing of the package should be reconsidered as smaller-scale businesses might find it too expensive. I am also not a fan of the features being moved behind the paywall. **Recommendations to others considering Mention:** It is an awesome tool for managing all activities related to marketing. It also has a free version that is very excellent. Overall, our experience was very pleasant and If you belong to a small company, I bet your experience will be worth using it. I am not sure about larger companies, but still, I will strongly recommend using it. **What problems is Mention solving and how is that benefiting you?** We have been using Mention to observe social campaigns that are specifically launched for our campaigns. It has helped us a lot in solving our issues related to the opportunities that were overseen or missed by us on social media. The reports that it generates are always very helpful. Our company is smaller, and this tool turned out to be very effective for our organization. It also assisted us in maintaining a track of the mentions of our organization. ## Mention Discussions - [Do you offer a free trial?](https://www.g2.com/discussions/trial-9ea8afc6-924f-436b-99e5-c147f8daa291) - 1 comment, 1 upvote - [What is Mention used for?](https://www.g2.com/discussions/what-is-mention-used-for) - 1 comment - [View Mention pricing details and edition comparison](https://www.g2.com/products/mention/reviews/mention-review-7065614?_sm_nck=1§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+17%3A11%3A02+-0500&secure%5Bsession_id%5D=36fb7347-f33f-4984-a450-f2d76522cd85&secure%5Btoken%5D=057b59b133ec0552f21c6cfd9d1ed7f040b96b9f314cb937c2ddb4605167a8a1&format=llm_user) ## Mention Integrations - [Telegram Bot](https://www.g2.com/products/telegram-bot/reviews) ## Mention Features **Media Channels** - Online Media **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Social Management** - Social Analytics - Hashtag Capabilites **Geographic Coverage** - Local Media - National Media - International Media **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Generative AI** - AI Text Generation - AI Text Summarization ## Top Mention Alternatives - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,629 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,311 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,547 reviews)