--- title: Mention Me Reviews meta_title: 'Mention Me Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 61 reviews by the users' company size, role or industry to find out how Mention Me works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 61 scale: '5' date_modified: '2026-08-04' parent_category: name: Brand Advocacy url: https://www.g2.com/categories/brand-advocacy --- # Mention Me Reviews **Vendor:** Mention Me **Category:** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy) **Average Rating:** 4.4/5.0 **Total Reviews:** 61 ## About Mention Me In an age where consumers are bombarded with advertising and skeptical of paid media, trust has become the true currency of growth. Mention Me empowers marketers to unlock profitable, customer-led growth through referral and influencer marketing. Backed by over a decade of experience and advanced AI technology, we help you win high-quality customers, boost their lifetime value, and transform them into influential brand champions who drive authentic, organic growth. Here’s just some of what sets us apart: - Capture real-life referrals at checkout with just a friend’s name—no links, no friction. - Predict who’s ready to refer using AI-powered propensity modelling to share the right message to the right customer. - Increase ROAS through paid channels with high-performing lookalike audiences modelled on your biggest fans. - Understand why customers love your brand with rich sentiment insights that boosts referral and wider CX. - Find, activate and manage micro-influencers already in your customer base - all through cookieless tracking. With direct integrations into your core customer platforms, you can deliver more relevant messaging, efficient media spend, and quality customer acquisition across every channel. And with our experienced client success teams working closely with you to continuously optimise performance, we’ll help ensure your referral and micro-influencer programmes deliver long-term value. To learn more, visit mention-me.com or contact hello@mention-me.com ## Mention Me Pros & Cons **What users like:** - Users appreciate the **helpful customer support** of Mention Me, making setup easy and attracting new customers affordable. (1 reviews) - Users find Mention Me to be **easy to use** , facilitating customer acquisition and setup with supportive assistance. (1 reviews) - Users find the **easy setup** of Mention Me beneficial, streamlining the process of attracting new customers. (1 reviews) - Users find it **easy and cost-effective to attract new customers** , appreciating the helpful customer support and setup process. (1 reviews) **What users dislike:** - Users find the **process to be time-consuming** as changes require support team involvement and can't be made directly. (1 reviews) ## Mention Me Reviews ### 1. Super company to deal with **Rating:** 5.0/5.0 stars **Reviewed by:** Anna Sara R. | Digital Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Mention Me?** The tool is great to make referrals easy for customers and for us to test different offers, copy, images etc. The team (and our brilliant CSM, Nick) is absolutely great in keeping in touch, sharing their learnings across different clients and tailoring new ideas, AB tests, etc. to suit our business. **What do you dislike about Mention Me?** You'll need a good partner with your ecom platform to set things up but on the Mention Me side things are very easy and straightforward. **What problems is Mention Me solving and how is that benefiting you?** Making referrals easy, testing different rewards, copy, imagery. Tracking referrals and measuring success. ### 2. Great expertise and super easy-to-use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Mention Me?** MentionMe is a brilliant partner for a successful Refer-a-friend program : the platform is super easy to use and their teams are always there to support you + coming with new ideas to test and optimise performance. **What do you dislike about Mention Me?** they could improve the way to access the creative on the platform - not straight forward **Recommendations to others considering Mention Me:** quick to set up and they have a great expertise across lots of industries now **What problems is Mention Me solving and how is that benefiting you?** Mainly relevant for new customers acquisition for us, but it also contributes to improve our brand reputation (spreading good words) and also to some extent, impacts repurchase rate ### 3. Excellent Product **Rating:** 3.5/5.0 stars **Reviewed by:** Benjamin E. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about Mention Me?** Easy to use and set up. Great for interaction with customers and referels. Have a excellent Customer service back end. **What do you dislike about Mention Me?** Can cause issues when setting up codes and linking with Magento **Recommendations to others considering Mention Me:** Easy to set up and great customer service **What problems is Mention Me solving and how is that benefiting you?** Advertising and returning customers ### 4. Easy to use and instant support **Rating:** 4.0/5.0 stars **Reviewed by:** Kayleigh C. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2018 **What do you like best about Mention Me?** Dashboard of performance for over the last 30 days, so see how we're doing on a daily basis, along with the share and purchase rate **What do you dislike about Mention Me?** Can't view reports from mobile, but that's the only issue so far **Recommendations to others considering Mention Me:** Good if you want to see exact numbers and where your customers are coming from **What problems is Mention Me solving and how is that benefiting you?** We're tracking and encouraging refer a friend and Mention Me allows us to see exactly how this channel is performing ### 5. Have not used yet but did demo **Rating:** 3.5/5.0 stars **Reviewed by:** Catherine B. | Waitress, Individual & Family Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2018 **What do you like best about Mention Me?** I liked the product. I like that they say they can increase customers by 30 percent. It seems like a very valuable marketing tool. **What do you dislike about Mention Me?** The price point. I am a small business and the price point is meh. **What problems is Mention Me solving and how is that benefiting you?** I would solve my customer problem. I have customers, but could always use more. ### 6. Great platform - would recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Laura H. | Marketing Manager, Utilities, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2018 **What do you like best about Mention Me?** -Makes it easy for our members to refer. -Great tracking and analytics which are easily accessed. -The customer interface is highly customisable campaign by campaign. -Excellent account management **What do you dislike about Mention Me?** There are gaming controls in place but the nature of referring makes it difficult to know what proportion of referrals are true, versus those that would have otherwise joined but googled us to find a referral bonus. That said, MentionMe make it easy to add more controls but I've found it difficult to do this without constraining 'true' referrals. **What problems is Mention Me solving and how is that benefiting you?** Easy to track shares (by existing customers), and very easy to perform A/ B tests to work out what reward/copy/imagery/campaign performs best. ### 7. Powerful tool & great people **Rating:** 5.0/5.0 stars **Reviewed by:** Finn L. | Head of Marketing, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2018 **What do you like best about Mention Me?** MentionMe provides a powerful solution for referral marketing which is simple to integrate and easy for marketing teams to access and manipulate. We've been really impressed with the speed & proactiveness of our account manager(s) too. **What do you dislike about Mention Me?** N/A **What problems is Mention Me solving and how is that benefiting you?** We've achieved as much as a 15% share of new customer acquisition through MentionMe after only 5 months using the platform. ### 8. Very clear positioning, analytics, process, testing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2018 **What do you like best about Mention Me?** How well geared it is for marketing teams with clear dashboards, tracking, A/B testing, tracking of orders etc. The entire set up. **What do you dislike about Mention Me?** I dont have things to say here, they are great **What problems is Mention Me solving and how is that benefiting you?** We are tapping into a channel that was not at all addressed. ### 9. No-brainer quick-win **Rating:** 5.0/5.0 stars **Reviewed by:** Finn C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2018 **What do you like best about Mention Me?** The ease of implementation, the company, the culture. **What do you dislike about Mention Me?** Struggling to think of anything, have yet to be let down. **What problems is Mention Me solving and how is that benefiting you?** Referrals, new revenue channel, increasing customer acquisition rates ### 10. Easy integration, great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2018 **What do you like best about Mention Me?** The easiness to integrate, great onboarding, quick support. **What do you dislike about Mention Me?** Designs are sometimes a bit tricky to change **Recommendations to others considering Mention Me:** Seamless implementation, easy to expand to other markets and languages, quick support. **What problems is Mention Me solving and how is that benefiting you?** We wanted to grow our referral program and Mention Me was a perfect fit for us. ### 11. Great platform dedicated to referral **Rating:** 4.0/5.0 stars **Reviewed by:** Sean T. | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Mention Me?** The reporting and tracking is fantastic, with tools to help manage referral simply. **What do you dislike about Mention Me?** People try and take advantage of our referral offer but they help us manage this. **What problems is Mention Me solving and how is that benefiting you?** We wanted a way to track and encourage referral. The use of names makes this very easy. ## Mention Me Discussions - [What is Mention Me used for?](https://www.g2.com/discussions/what-is-mention-me-used-for) - [View Mention Me pricing details and edition comparison](https://www.g2.com/products/mention-me/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+19%3A22%3A55+-0500&secure%5Bsession_id%5D=e95cdaa8-dbdc-4852-826c-8502653778dc&secure%5Btoken%5D=3dbbe5c4b8878741db4b11026a60f6c8eac9ada572d5528af3f5a82fdae2149c&format=llm_user) ## Mention Me Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Influencer Marketing** - Influencer Recruitment - Influencer Scoring - Audience Analysis - Influencer Segmentation - Influencer Collaboration - User-Generated Content (UGC) Management - Content Approval - Campaign Analytics - Reporting and Dashboards - Data Importing and Exporting Tools - Influencer Whitelisting - Influencer Compensation - Social Commerce - E-Commerce Integration - Trend Analysis - Real-Time Analytics - Multi-Campaign - Demographic Data - Social Media Integration - Campaign Segmentation - Communication Management - Influencer Relationship Management - Social Performance Management - Campaign Management - Multi-Channel Management - Contact Management - Content Management - Rewards Management - Workflow Management **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Social Media Integration **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - AI Copilot - Email Alerts - Customer Segmentation - Multi-Campaign - Email Marketing - Customizable Reports - Social Advertising - Widgets - Reporting & Statistics - API - Generative AI - Campaign Segmentation - Email Templates - Search/Filter - Pre-Approved Content Library - Surveys & Feedback - Customer Advocacy - Data Import/Export - Social Promotion - Employee Advocacy - Activity Dashboard - Alerts/Notifications - Filtering - Real-Time Updates - Social Media Monitoring - Customizable Fields - Customizable Branding - Email Distribution - Nonprofit Advocacy - A/B Testing - Customizable Templates - Content Library - CRM - Gamification - Activity Tracking - Discount Management - Customer Engagement - Campaign Management - Incentive Management - Campaign Analytics - Engagement Tracking - Real-Time Analytics - Customer Accounts - Communication Management - Community Management - Rewards Management - Gift Card Management - Multi-Channel Marketing - User Management - Visual Analytics - Feedback Management - Social Engagement - Event Triggered Actions - Loyalty Program - Campaign Planning - Rewards Program - Advocate Management - Lead Capture - Referral Tracking - Reporting/Analytics - Promotions Management - Pipeline Management - Reference Request Automation - Reminders - Nomination Tracking - Task Scheduling - Calendar Management - Reference Usage Tracking - Audio References - For Sales/Marketing - Workflow Management - Configurable Workflow - Video References - Survey/Poll Management - Program Notices - Contact Management - Lead Management - Customer Activity Tracking - Customer Database - ROI Tracking - Lead Generation - Conversion Tracking - Referral Templates - For Customer Referrals - For Employee Referrals - Lead Engagement - Fraud Detection - Performance Metrics **Discovery** - Referral Program - Incentives - 3rd-Party Trends **Agentic AI - Influencer Marketing Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning **Additional Functionality** - Data Visualization - Keyword Tracking - Search/Filter - Social Advertising - Influencer Tracking - Social Promotion - Conversion Tracking - Payment Tracking - Customizable Reports - Email Marketing - Approval Process Control - Alerts/Notifications - Performance Metrics - Data Import/Export - Campaign Scheduling - Engagement Tracking - Monitoring - Contact Database - Influencer Discovery - Multi-Channel Marketing - Social Media Monitoring - Activity Tracking - Customizable Branding - ROI Tracking - AI Copilot - Reporting & Statistics - CRM - Faceted Search/Filter - Categorization/Grouping - Filtering - Generative AI - API **Insight** - Monitoring - Adoption Insight - Engagement Analysis **Mobile** - Mobile Optimization **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution ## Top Mention Me Alternatives - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) - 4.4/5.0 (388 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,069 reviews) - [Smile.io](https://www.g2.com/products/smile-io/reviews) - 4.6/5.0 (452 reviews)