--- title: Mention Me Reviews meta_title: 'Mention Me Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 61 reviews by the users' company size, role or industry to find out how Mention Me works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 61 scale: '5' date_modified: '2026-08-07' parent_category: name: Brand Advocacy url: https://www.g2.com/categories/brand-advocacy --- # Mention Me Reviews **Vendor:** Mention Me **Category:** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy) **Average Rating:** 4.4/5.0 **Total Reviews:** 61 ## About Mention Me In an age where consumers are bombarded with advertising and skeptical of paid media, trust has become the true currency of growth. Mention Me empowers marketers to unlock profitable, customer-led growth through referral and influencer marketing. Backed by over a decade of experience and advanced AI technology, we help you win high-quality customers, boost their lifetime value, and transform them into influential brand champions who drive authentic, organic growth. Here’s just some of what sets us apart: - Capture real-life referrals at checkout with just a friend’s name—no links, no friction. - Predict who’s ready to refer using AI-powered propensity modelling to share the right message to the right customer. - Increase ROAS through paid channels with high-performing lookalike audiences modelled on your biggest fans. - Understand why customers love your brand with rich sentiment insights that boosts referral and wider CX. - Find, activate and manage micro-influencers already in your customer base - all through cookieless tracking. With direct integrations into your core customer platforms, you can deliver more relevant messaging, efficient media spend, and quality customer acquisition across every channel. And with our experienced client success teams working closely with you to continuously optimise performance, we’ll help ensure your referral and micro-influencer programmes deliver long-term value. To learn more, visit mention-me.com or contact hello@mention-me.com ## Mention Me Pros & Cons **What users like:** - Users appreciate the **helpful customer support** of Mention Me, making setup easy and attracting new customers affordable. (1 reviews) - Users find Mention Me to be **easy to use** , facilitating customer acquisition and setup with supportive assistance. (1 reviews) - Users find the **easy setup** of Mention Me beneficial, streamlining the process of attracting new customers. (1 reviews) - Users find it **easy and cost-effective to attract new customers** , appreciating the helpful customer support and setup process. (1 reviews) **What users dislike:** - Users find the **process to be time-consuming** as changes require support team involvement and can't be made directly. (1 reviews) ## Mention Me Reviews ### 1. Reputable referral scheme provider, especially well-suited to ecommerce sites **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Mention Me?** The referral widgets that mention-me provide are extremely customisable, which create a seamless user experience on site in terms of brand look/feel. The onboarding process was extremely well structured and the ability to AB test different incentives helps better understand what it is your customers like. **What do you dislike about Mention Me?** Some aspects of the set up process were difficult to implement and as such we have gone live with the scheme without accurate tracking in place. Sometimes it feels much more like we are trying to fit what we can of our business structure into their platform rather than having a platform which is flexible enough to accommodate different business types. **What problems is Mention Me solving and how is that benefiting you?** Due to our purchasing process being a little more complex than a standard e-commerce site I have found that some of the aspects of mention-me's platform are unavailable to me currently. The team is working with me to see what more of the platform can be unlocked but I can see there are definite limitations of the system, which it seems is designed for primarily e-commerce product based businesses rather than subscription/membership type businesses. **Official Response from Olivia Cox:** > Hi, thanks for sharing your feedback. We’re so pleased to hear you’re able to create a seamless user experience with your referral programme, and that you’re gathering valuable advocacy insights through A/B testing. We aim to accommodate all of the many types of businesses we work with within our platform. If you haven't already, please speak with your Client Success Manager if you think there’s more we could do to help you with this. ### 2. Great platform with helpful account managers. Can become a vehicle for fraudulent customers though. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2022 **What do you like best about Mention Me?** We've been using Mention Me for a couple of years now and have seen good results with strong new customer numbers and a more loyal customer base overall. Our account team has been incredibly helpful with guiding our testing roadmap and supporting us with any issues, and they are always very friendly and welcoming. **What do you dislike about Mention Me?** Overall the platform offers good value for money, but our concern is around fraud and customers abusing the platform. Mention Me does support in helping manage this, but it's challenging to keep on top of it - with numbers of customers still coming through, made worse by the GMAIL setup, whereby it's much easier to generate a new email address. **What problems is Mention Me solving and how is that benefiting you?** Mention Me enables greater reach and new customer growth, with the referred customers being more brand loyal with a greater lifetime value. **Official Response from Olivia Cox:** > Hi, thanks for sharing your thoughts with us. We’re pleased to hear you’re seeing strong results from your advocacy programme with the help of our Client Success team. If you haven't already, please speak with your Customer Success Manager to discuss how we can help you configure the gaming rules so this issue is easier to manage. ### 3. Good service if you want a very basic referral scheme **Rating:** 3.0/5.0 stars **Reviewed by:** Jasper L. | Senior Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Mention Me?** Mention Me allows you to quickly implement and test how a referral scheme would perform for your business. **What do you dislike about Mention Me?** It is a very inflexible platform. You can change the colours, fonts and images (well their support team can, you can't - a real pain!) but beyond that you're locked to their layouts. Their reporting has been improved lately but it has been a challenge to understand who our top referrers are and where we should actually be focusing to make the biggest improvements. **What problems is Mention Me solving and how is that benefiting you?** Whether or not there is customer demand for a referral scheme **Official Response from Simeon Atkins:** > Hi Jasper, Thank you for taking the time to share your thoughts, we really appreciate it. Your feedback is very timely as we are currently working on some exciting new developments to enhance the user experience and create a more self-serve environment. If you'd like to learn more, join us for our Product Launch Webinar on the 8th Sep (register here: https://www.mention-me.com/deeper-insights-product-launch). And as always your Customer Success Manager is on hand to help with anything you need. Have a great day ### 4. Great customer service **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about Mention Me?** The people I came into contact with at the company were all helpful and very friendly. **What do you dislike about Mention Me?** Sometimes communication tailed off without a satisfactory conclusion. **What problems is Mention Me solving and how is that benefiting you?** Their referral technology and data gathering are helpful for marketing. **Official Response from Olivia Cox:** > Hi, thanks for taking the time to leave your review. It’s great to know you’ve had a positive experience working with our team of Referral Experts. If there’s anything currently outstanding that you need help with, please get in touch with your Client Success Manager and they’ll be happy to help. ## Mention Me Discussions - [What is Mention Me used for?](https://www.g2.com/discussions/what-is-mention-me-used-for) - [View Mention Me pricing details and edition comparison](https://www.g2.com/products/mention-me/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+05%3A57%3A35+-0500&secure%5Bsession_id%5D=36a7be7a-a29d-4611-aeab-e229ddf387f6&secure%5Btoken%5D=05b812924ad2883af672cc641b63aaf9cd29979c78d653df21cc78a58f733a6d&format=llm_user) ## Mention Me Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Influencer Marketing** - Influencer Recruitment - Influencer Scoring - Audience Analysis - Influencer Segmentation - Influencer Collaboration - User-Generated Content (UGC) Management - Content Approval - Campaign Analytics - Reporting and Dashboards - Data Importing and Exporting Tools - Influencer Whitelisting - Influencer Compensation - Social Commerce - E-Commerce Integration - Trend Analysis - Real-Time Analytics - Multi-Campaign - Demographic Data - Social Media Integration - Campaign Segmentation - Communication Management - Influencer Relationship Management - Social Performance Management - Campaign Management - Multi-Channel Management - Contact Management - Content Management - Rewards Management - Workflow Management - Activity Dashboard **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Social Media Integration **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - AI Copilot - Email Alerts - Customer Segmentation - Multi-Campaign - Email Marketing - Customizable Reports - Social Advertising - Widgets - Reporting & Statistics - API - Generative AI - Campaign Segmentation - Email Templates - Search/Filter - Pre-Approved Content Library - Surveys & Feedback - Customer Advocacy - Data Import/Export - Social Promotion - Employee Advocacy - Activity Dashboard - Alerts/Notifications - Filtering - Real-Time Updates - Social Media Monitoring - Customizable Fields - Customizable Branding - Email Distribution - Nonprofit Advocacy - A/B Testing - Customizable Templates - Content Library - CRM - Gamification - Activity Tracking - Discount Management - Customer Engagement - Campaign Management - Incentive Management - Campaign Analytics - Engagement Tracking - Real-Time Analytics - Customer Accounts - Communication Management - Community Management - Rewards Management - Gift Card Management - Multi-Channel Marketing - User Management - Visual Analytics - Feedback Management - Social Engagement - Event Triggered Actions - Loyalty Program - Campaign Planning - Rewards Program - Advocate Management - Lead Capture - Referral Tracking - Reporting/Analytics - Promotions Management - Pipeline Management - Reference Request Automation - Reminders - Nomination Tracking - Task Scheduling - Calendar Management - Reference Usage Tracking - Audio References - For Sales/Marketing - Workflow Management - Configurable Workflow - Video References - Survey/Poll Management - Program Notices - Contact Management - Lead Management - Customer Activity Tracking - Customer Database - ROI Tracking - Lead Generation - Conversion Tracking - Referral Templates - For Customer Referrals - For Employee Referrals - Lead Engagement - Fraud Detection - Performance Metrics **Discovery** - Referral Program - Incentives - 3rd-Party Trends **Agentic AI - Influencer Marketing Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning **Additional Functionality** - Data Visualization - Keyword Tracking - Search/Filter - Social Advertising - Influencer Tracking - Social Promotion - Conversion Tracking - Payment Tracking - Customizable Reports - Email Marketing - Approval Process Control - Alerts/Notifications - Performance Metrics - Data Import/Export - Campaign Scheduling - Engagement Tracking - Monitoring - Contact Database - Influencer Discovery - Multi-Channel Marketing - Social Media Monitoring - Activity Tracking - Customizable Branding - ROI Tracking - AI Copilot - Reporting & Statistics - CRM - Faceted Search/Filter - Categorization/Grouping - Filtering - Generative AI - API **Insight** - Monitoring - Adoption Insight - Engagement Analysis **Mobile** - Mobile Optimization **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution ## Top Mention Me Alternatives - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) - 4.4/5.0 (388 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,072 reviews) - [Smile.io](https://www.g2.com/products/smile-io/reviews) - 4.6/5.0 (454 reviews)