Ease of access, quick appointment, very kind doctor. Review collected by and hosted on G2.com.

Updated pharmacy info didn't go through. Review collected by and hosted on G2.com.

Ease of use. The app required no downloads of 3rd Party SW, or any special knowledge on my part. Zero learning curve and very little set up and use.

Easier to use! Review collected by and hosted on G2.com.

I honestly have no complaints. Everything worked as it should have and the process was easy to complete.

No improvements I can think of. Review collected by and hosted on G2.com.

Extremely thorough, very pleasant, and on time. Review collected by and hosted on G2.com.

Nothing. I appreciate the teleconference. Review collected by and hosted on G2.com.

Mend is really easy and simple to use and anyone can do it.Easy access to Mend and helping out the providers. Review collected by and hosted on G2.com.

Sometimes when I click on the wrong state, it takes a while to refresh for me to be able to pick the correct state to input the patient's info. Review collected by and hosted on G2.com.

Mend allows me to meet my patients' needs even when they can't meet in-person. Review collected by and hosted on G2.com.

I dislike that sometimes I cannot connect. Review collected by and hosted on G2.com.

Being able to connect with a patient and them not having to leave their home. Review collected by and hosted on G2.com.

Sometimes it's hard for a patient to connect and we will connect a different way Review collected by and hosted on G2.com.

Mend has allowed me to virtually interact with my clients while they are in their homes. Mend allows me to meet with clients who are unable to receive transportation or cannot leave their homes due to safety concerns for their health. The customer care team has been extremely helpful with troubleshooting and keeping my co-worker and me intact and running with our groups :) Review collected by and hosted on G2.com.

I honestly have not found anything I dislike about this program at this time. Review collected by and hosted on G2.com.

The easy access to the system once you set up your password and ask the system to save. I also like the quick response when you have an issue as well as they can detect it. Review collected by and hosted on G2.com.

Sometimes the messages if you have a problem they will give the same response after you have already tried the recommendation given. and then they tell you are following Review collected by and hosted on G2.com.

I love the easy access to MEND. Being able to have session using my computer or smartphone helps a lot. Review collected by and hosted on G2.com.

The only downside is sometimes the system gets glitchy and interrupts during appointments but it's always resolved promptly. Review collected by and hosted on G2.com.

I like that we are able to see our patients at their locations whether it be at home, work or school for their telehealth appointments which helps our no show rates. Review collected by and hosted on G2.com.

Some patients do not have the capability to use the Mend application due to not having appropriate internet services to use for their phones or computers. Review collected by and hosted on G2.com.