Verified User in Furniture
EF
Verified User in Furniture
Mid-Market (51-1000 emp.)
"Vice President of Custer Sales"
4.5/5
What do you like best about Membrain?

Our sales managers are now able to see areas in the sales process our account managers are having difficulty with and can help coach them through those obstacles. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

Some of the steps in the baseline sales process feels redundant. Internally, we need to work on the timing of when an opportunity gets flagged as yellow or red based on our sales cycle, which is an internal issue we need to address rather than depending on the timing automatically set by Membrain. Review collected by and hosted on G2.com.

PC
Portia C.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Customer Success Manager"
4/5
What do you like best about Membrain?

The system is very intuitive and easy to use. This is particularly helpful as I am an Admin and therefore am consistently changing processes, fields, views etc. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

I would like to have rich text within the boxes when writing notes. It can look messy without proper formatting. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Tech start-up using Membrain"
4.5/5
What do you like best about Membrain?

All in one solution that has become the centre of our universe - used not only by sales and customer success but also other teams for sharing data and reports Review collected by and hosted on G2.com.

What do you dislike about Membrain?

Sometimes not as intuitive as we would like but overall it is user-friendly. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
UR
Verified User in Renewables & Environment
Small-Business (50 or fewer emp.)
"Great CRM software, very easy to use with great customisable features."
5/5
What do you like best about Membrain?

Membrain can be easily customised to our exact business needs making the data as accurate as possible. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

sometimes it is complicated when all emails show up related to the company when trying to look at just the project. maybe this could be separated, Review collected by and hosted on G2.com.

Matt S.
MS
Matt S.
Vice President Operations
Small-Business (50 or fewer emp.)
"Amazing"
5/5
What do you like best about Membrain?

Ease of use for the CRM and an amazing customer service team. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

We don't dislike anything with Membrain. Everything works properly Review collected by and hosted on G2.com.

MH
Merle H.
Senior Account Executive
Management Consulting
Small-Business (50 or fewer emp.)
"Membrain is Best CRM I have Used."
5/5
What do you like best about Membrain?

Love the feature that lets me know when my email was opened by prospect or customer. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

One thing that comes to mind is the year of the task doesnt show up so when you see you have 3 tasks listed for the customer and one could be in two years maybe because it will time to renew their contract. The other two could be either over due or next week. You see the month and date but not the year without opening the task. Review collected by and hosted on G2.com.

Maria H.
MH
Maria H.
Chief Sales Officer - Europe
Small-Business (50 or fewer emp.)
"Finally I found a smart, fun and flexible All in solution to support our business in a modern way."
5/5
What do you like best about Membrain?

The Solution covers all needed processes to streamline and control your customer's experience and collaboration. With Membrian´s possibility to use the API connectivity, it provides a seamless workflow and is easy to use for everyone who has access to the system. Marketing, sales, support, and management. Including the Membrain app, we don't miss out on any interaction with our customers or in our internal communication.

Our experience from the first contact to where we are now is very professional and well performed with fantastic support. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

In all system there is room for improvment but so far there is nothing I would like to add. Membrain works continusly on improving the system and they are keeping us in the loop all the time. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Great tool - easy to learn and loaded with features"
4/5
What do you like best about Membrain?

Our team likes the customized prospecting activities and related timing. We can look at every prospect we have, what our activity needs to be and where we are in the process. Review collected by and hosted on G2.com.

What do you dislike about Membrain?

I wish that there were more integrations. Would be great if the team could download lead lists from LinkedIn and elsewhere. Also, as with any software, there is a learning curve. Review collected by and hosted on G2.com.

TW
Tomas W.
CEO
Small-Business (50 or fewer emp.)
"Smooth and helps us sell more!"
5/5
What do you like best about Membrain?

The sales project view and the Customer Success process (called Accoung Growth). Review collected by and hosted on G2.com.

What do you dislike about Membrain?

Nothing in particular to be honest, i dont know. Review collected by and hosted on G2.com.

Kristaps G.
KG
Kristaps G.
Demand Generation Lead
Mid-Market (51-1000 emp.)
"Membrain helps us solve all our Account Management, Sales cycle needs trough their customisable CRM."
4.5/5
What do you like best about Membrain?

The customizability and integrated workflows Review collected by and hosted on G2.com.

What do you dislike about Membrain?

Small amount of integrations and the capabilities of existing integration s Review collected by and hosted on G2.com.