TA

Tina A.

Member & Events Services

Small-Business (50 or fewer emp.)

5/9/2019

"Great education"

5/5

What do you like best about MemberSuite?

Learning about what is to come.

All sessions were very useful Review collected by and hosted on G2.com.

What do you dislike about MemberSuite?

Would like to see more advanced user sessions Review collected by and hosted on G2.com.

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/10/2019

"It has been wonderful to work with the MemberSuite staff. "

4/5

What do you like best about MemberSuite?

The ability to do multiple things. Less limitations Review collected by and hosted on G2.com.

What do you dislike about MemberSuite?

Complex format to create items within the system...especially Events Review collected by and hosted on G2.com.

AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

5/8/2019

"Just starting off"

4/5

What do you like best about MemberSuite?

As a new customer to MemberSuite, their support and services have been great in helping our team get on board and transfer from our homebuilt solution to a more modern solution. Review collected by and hosted on G2.com.

What do you dislike about MemberSuite?

Right now - nothing - we have not as of yet fully adopted he software and would like to explore it more Review collected by and hosted on G2.com.

CZ

Candice Z.

Director | Programs + Membership

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

8/13/2018

"A Good All-In-One Resource for Associations"

4/5

What do you like best about MemberSuite?

Even though each association is different, MemberSuite is highly customizable--events, awards, certifications, member directory... they can cover it all. Review collected by and hosted on G2.com.

What do you dislike about MemberSuite?

Our company has been a client since 2011 and over the years we've had some challenges with Support but this has become much better recently. Our CSM has been a very valuable resource. Review collected by and hosted on G2.com.

What problems is MemberSuite solving and how is that benefiting you?

Searching data is quite easy with MemberSuite because everything is housed in one place. As long as the user knows how to limit the search appropriately, it's quick and easy to find very specific records. This makes our clients happy when we're able to answer all of their curiosities or dwindle down a list to specific criteria quickly. Review collected by and hosted on G2.com.

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/8/2019

"More focused on bacckend and less on front end"

3/5

What do you like best about MemberSuite?

Does a great job with supporting accounting needs Review collected by and hosted on G2.com.

What do you dislike about MemberSuite?

Is so robust, it becomes cluttered and difficult to learn when you don't use all of the modules. Also is not user-friendly inn the interfaces for customers. Review collected by and hosted on G2.com.

SO

Stephanie O.

Manager of Digital Marketing and Member Services

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

8/24/2018

"Membersuite Review"

2.5/5

What do you like best about MemberSuite?

The database has a very easy search so if updates are needed they can be done quickly. Review collected by and hosted on G2.com.

What do you dislike about MemberSuite?

They have been promising updates for a while now, and they have not happened. It's more outdated than it should be. Review collected by and hosted on G2.com.

Recommendations to others considering MemberSuite:

This is a great tool when you have a large database of people. easy to update records. the Search function is a bit clunky but not too bad in the grand scheme of things. Review collected by and hosted on G2.com.

What problems is MemberSuite solving and how is that benefiting you?

We use it as a member database. It's nice to have an easy way to update member information when they can't login. Review collected by and hosted on G2.com.

EP

Verified User in Public Policy

Mid-Market (51-1000 emp.)

5/8/2019

"Good product with great team"

4/5

What do you like best about MemberSuite?

The leadership and direction starting with Natalie and Mike. We feel that the investments in development and infrastructure will help in the long run. Review collected by and hosted on G2.com.

What do you dislike about MemberSuite?

Still fixing previous bugs and missing better events and grassroots modules Review collected by and hosted on G2.com.

AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

5/8/2019

"Informative"

4/5

What do you like best about MemberSuite?

MemberSuite provides very granular reporting capabilities. Review collected by and hosted on G2.com.

What do you dislike about MemberSuite?

Still under development...few bugs that affect usage. Review collected by and hosted on G2.com.

UE

Verified User in Education Management

Small-Business (50 or fewer emp.)

5/9/2019

"Good"

5/5

What do you like best about MemberSuite?

All of our info is contained in one place Review collected by and hosted on G2.com.

What do you dislike about MemberSuite?

NOT IPAD COMPATIBLE WHAT THE WHAT???? make it compatible Review collected by and hosted on G2.com.

AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

8/16/2018

"Flexibility & Ease of Use All in One Package"

5/5

What do you like best about MemberSuite?

The flexibility of the AMS is terrific and the open API fits our needs easily and quickly. We use MemberSuite to handle the management of a wide range of events. With the open API we can easily integrate our email marketing campaigns to drive registration for our events. Review collected by and hosted on G2.com.

What do you dislike about MemberSuite?

With a robust and flexible system at our fingertips comes an intricate weaving of software coding. While the ability to search records is phenomenal, it has taken a long time to understand how to properly search for the data my company wishes to utilize for projects. Review collected by and hosted on G2.com.

Recommendations to others considering MemberSuite:

Ask questions. Test. Validate your data before conversion. Train everyone. Review collected by and hosted on G2.com.

What problems is MemberSuite solving and how is that benefiting you?

When we first sought to replace an aging event registration platform we had no idea we'd end up with a full AMS that now drives our website access thru single sign on and an AMS that integrates easily with our email marketing vendor to provide target marketing of our products and services. Review collected by and hosted on G2.com.