--- title: Fonteva for Associations Reviews meta_title: 'Fonteva for Associations Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 45 reviews by the users' company size, role or industry to find out how Fonteva for Associations works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 45 scale: '5' date_modified: '2026-07-07' parent_category: name: Association Management url: https://www.g2.com/categories/association-management- --- # Fonteva for Associations Reviews **Vendor:** Fonteva **Category:** [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 45 ## About Fonteva for Associations Fonteva for Associations is an association management software (perfect for medium/large organizations with 10+ staff users) that combines Salesforce, the world’s #1 CRM, with the features member-based organizations require to develop and nurture constituent relationships and achieve their mission, including: membership & CRM, member portals, communities, microsites, meetings, events, eBusiness, revenue accounting, reports, dashboards, and a development platform. ## Fonteva for Associations Reviews ### 1. FUN? Fonteva! **Rating:** 4.5/5.0 stars **Reviewed by:** Francisco P. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Fonteva for Associations?** So far it has proven to be a sturdy eCommerce and ERP/B2B add on. Does well with Membership tasks too. We have been able to customize it, either through Fonteva itself or through their Support Partner, fusionSPAN. Otherwise, having taken part of the AppCon'22 Conference at Crystal City, it looks like it has created its own Ecosystem, when it comes to Associations. Arguably, it now being part of Togetherwork, will make it an even more reliable product. **What do you dislike about Fonteva for Associations?** Hopefully most of these "sour grapes" will go away once we implement both Fonteva Payments AND Fonteva Platform 15.0. As said "sour grapes" come mostly from having to do extra work when handling credit notes and memos over multiple SO's. Yes, we were given a workaround, but no, one cannot use a workaround for too long as it hurts adoption. **What problems is Fonteva for Associations solving and how is that benefiting you?** Everything eCommerce on Salesforce, of course. It also shapes and manages our Stripe Payments. Spark Admin, we are now finally digging into the more advanced features, and how they can help us be more productive with some chores and features, such as Rollup Summaries (for Lookup Relationships) ### 2. Enjoying a much updated system **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth C. | Bookkeeper, Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Fonteva for Associations?** We're already establishing a good amount of useful history in the new system that we can draw on. We're a lot more self-sufficient with reporting whereas previously we had to rely on an outside source for reports. **What do you dislike about Fonteva for Associations?** So far, there has been no downside. We just went live in September 2021 so we're still building the system to our requirements. We're currently in phase 2. There could be some improvement in the training on creating reports. **What problems is Fonteva for Associations solving and how is that benefiting you?** Fonteva for Associations is live so we are able to see current information on our members. With our old system we had to wait one to two business days before records would update. We are also able to create up to date reports that helps with our customer service for our members as well as reporting correct data to our executives. ### 3. Gives associations a competitive user experience with larger companies **Rating:** 4.5/5.0 stars **Reviewed by:** John v. | Membership Data Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Fonteva for Associations?** They make it easy for membership organizations to tailor websites to their members without the cost of building a custom website from scratch. They give you options like role-based data access where certain members can only see certain content so there is great personalization. **What do you dislike about Fonteva for Associations?** There is limited customization with the user authentication process out of the box. I want our members to be able to access our community site easily. There is no option to log in with google or outlook. **What problems is Fonteva for Associations solving and how is that benefiting you?** Fonteva hosts our online member community. Our members have benefited from being able to select content preferences and view a searchable member directory. ### 4. Recommended Platform for Membership and Event **Rating:** 4.5/5.0 stars **Reviewed by:** Hiral S. | Senior Information Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Fonteva for Associations?** Membership and Event App is excellent. We can customize it according to our needs. The configuration is easy for Salesforce Admin, and it is user-friendly for the staff and customers. **What do you dislike about Fonteva for Associations?** It will be nice to have more documentation in the community along with we should be able to search Fonteva documentation using more keywords. **What problems is Fonteva for Associations solving and how is that benefiting you?** We use the membership and event app from Fonteva, and those are very useful, easy to configure. The buit in platform is great so we can focus on customers more than the system. ### 5. Great Reporting Features **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer O. | VP, Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Fonteva for Associations?** Reporting and ease of customization of reporting. **What do you dislike about Fonteva for Associations?** We haven't found a way to streamline invoicing yet. **Recommendations to others considering Fonteva for Associations:** Just know what you want before you work with the implementation team. Our team was excellent and really listened to what we were looking for, which helped design the system most efficiently for our needs. **What problems is Fonteva for Associations solving and how is that benefiting you?** Easier reporting; intuitive program; ease of use. ### 6. Recommend the tool **Rating:** 4.5/5.0 stars **Reviewed by:** Mehdi A. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Fonteva for Associations?** - Easy to build solutions - Security - Invoices **What do you dislike about Fonteva for Associations?** - Customization sometimes is a little bit hard **What problems is Fonteva for Associations solving and how is that benefiting you?** We are managing members with Fonteva pretty well. ### 7. The secret behind our membership success **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas A. | Director Of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2020 **What do you like best about Fonteva for Associations?** We have been using Fonteva for 3 years now and it has helped shaped the way we our moving forward with our multiple associations. Fonteva Membership has helped us manage our memberships, increasing our ability to monitor engagement with reporting. Also utilizing the Lightning Communities has given us the ability to create member portals, allowing our members to subscribe, renew and interact with other members. The platform and technology Fonteva provides has helped change our future and given us the ability to provide more to our staff and members. Also the support they provide along the way gives us the confidence to continue moving forward with no thoughts of slowing down. **What do you dislike about Fonteva for Associations?** So far all of the speedbumps we have it along the way have been overcome with the help of Fonteva and Salesforce! For users that have never used Salesforce there is a little bit of a learning curve but even to list that as a con is tough because of the training Fonteva has available! **What problems is Fonteva for Associations solving and how is that benefiting you?** We are now able to manage members across multiple associations, get better insights through reporting. ### 8. Great Team and a Platform With Endless Possibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra C. | Director, Member Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2020 **What do you like best about Fonteva for Associations?** I most like that there are so many options to customize and adapt the platform to meet our needs. We had a lot of specific asks that Fonteva worked hard on meeting for us during implementation. Now we have the ground work to continue to build on as we grow as a company. **What do you dislike about Fonteva for Associations?** Our developer left half-way through our implementation, but our new developer and project manager where more than helpful in picking up where we left off. **Recommendations to others considering Fonteva for Associations:** Make sure to have all of your wants and needs laid out clearly before you start implementation. You need to have a priority list and a list of what would be nice to include if you have the time. **What problems is Fonteva for Associations solving and how is that benefiting you?** As a small association, our biggest problem is trying to maximize everyone's time. Fonteva has already started helping us streamline our processes and save each team member from mundane tasks that can now be automated. The more we learn and expand in the system, I am confident we will continue to improve our day-to-day. ### 9. Disappointing performance, uncontrolled fees, upgrade installation is not free, & unreliable. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2018 **What do you like best about Fonteva for Associations?** The fact that it's built on Salesforce CRM. **What do you dislike about Fonteva for Associations?** My original glowing review was done during training. We aced the training as admins, and felt at the time this was going to be a great system. This company relies on first impressions for their reviews and offers incentives for reviews which are fluff. Once implemented, however, the honeymoon is over. It takes a long time to implement, you must conform to their software sacrificing functionality that is out-of-the-box in other systems. They claim that the fees are predictable and that the upgrades and installation of the upgrades are free -- both of which are incorrect. The eCommerce system lacks the elements of standard eCommerce best practices. Basic functions such as membership renewals, event registrations, and setting up new subscriptions are labor intensive, tedious, and unreliable. There are some elements in terms of optimization which should be addressed. There are some objects which require switching back to Salesforce Classic, though most elements live inside of Lightning. Integrations which are normally easy in Salesforce are difficult due to Fonteva's own Custom Objects. They talk a good game, but, in the end, we ended up spending more than anticipated and getting less. Their business model has also changed to rely on 3rd-Party companies for configuration rather than their own team which changes frequently. **Recommendations to others considering Fonteva for Associations:** Make sure you are very specific in your RFP about what you need. Make sure that you understand what you get in terms of support and upgrades. Be prepared that your eCommerce experience and setup will be unlike any other system. **What problems is Fonteva for Associations solving and how is that benefiting you?** We are striving to reduce the barriers to eCommerce for members to join or to purchase items. We are also striving for better UX for members to be able to access their benefits. Finally, we are seeking the easiest possible way to manage our members and non-member community. ### 10. Easy for a non-IT person to learn **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie R. | Senior Membership Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2019 **What do you like best about Fonteva for Associations?** I've been using Fonteva for about 5 months now. As a membership professional (non-IT person) I've found it fairly easy to pick-up. I love the ability to customize our join process (a luxury we've never had). The online training and customer support is always helpful as I try to learn new things. I'm enjoying all the features of the reports and dashboards to help better utilize our data. This is much better than our previous AMS! **What do you dislike about Fonteva for Associations?** With any new software implementation, there is a learning curve. I look forward to continuing to learn how we can be more efficient and utilize all the features in Fonteva. **What problems is Fonteva for Associations solving and how is that benefiting you?** We are finally able to customize our join process which was previously coded by a developer. We are empowered to update and customize our own pages now. We also love the discount code function which is something we weren't able to do in our previous system. ### 11. Right for Your Association **Rating:** 4.5/5.0 stars **Reviewed by:** Allan G. | Director of Customer Information Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2019 **What do you like best about Fonteva for Associations?** Fonteva is built for association management. And, unlike many legacy AMS solutions, it is stable and reliable because it's not on built on propriety code but a world-class platform, Salesforce. This positions your organization to be future-forward. Even when we hit a hitch, the escalation chain always leads to improvement of the experience. **What do you dislike about Fonteva for Associations?** Support via tickets/cases - responses can be sluggish and require too many touch points to resolution. A phone call would be so much more efficient and better train me to self-serve over time. **Recommendations to others considering Fonteva for Associations:** Make sure you are willing to review your business processes because no one AMS will fit your current needs 100%. Fonteva has the capability to meet the most common association needs ansd some customization can get you even further along. **What problems is Fonteva for Associations solving and how is that benefiting you?** Anniversary vs. calendar year or 12-month only membership. Configurability out of the box for efficiency and maintaining a low-risk upgrade path. ### 12. Satisfied with our first year on Fonteva AMS **Rating:** 5.0/5.0 stars **Reviewed by:** Julia R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2020 **What do you like best about Fonteva for Associations?** Knowledgeable staff; good training tools **What do you dislike about Fonteva for Associations?** Staff turnover impacts progress on tickets **Recommendations to others considering Fonteva for Associations:** Be sure to utilize Fonteva processes/options to limit customization time/expense - the base product features are really robust. Finance/accounting specifications should be well thought out and planned for during discovery & implementation for the smoothest launch. **What problems is Fonteva for Associations solving and how is that benefiting you?** Managing membership, events, bookstore sales, continuing education credit/transcripts, subscriptions. I appreciate the range of options for product & event set up that are possible without Fonteva staff support - it is a somewhat more complex system, but offers more out of box customization to us. ### 13. One of the most innovative Association App on Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Akashdeep A. | Software Engineer SFDC, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2019 **What do you like best about Fonteva for Associations?** Being a Fonteva partner, our organization uses Fonteva for membership, events, and e-commerce. Really appreciate the efforts made by the developers of Fonteva for creating such an innovative Association App that reduces the efforts for creating and setting up the member portals & event management. The day is not far when Salesforce might acquire this solid product. Kudos to the team!!!! **What do you dislike about Fonteva for Associations?** Not at the moment as of now, will definitely contact the concerned team when needed. **What problems is Fonteva for Associations solving and how is that benefiting you?** For setting up associations and memberships. It is easy to use and saves a lot of time. ### 14. Great sales, poor delivery, disappointing product **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Fonteva for Associations?** The events module is very good and very robust. I love that end users can transfer paid registration from one contact to another within their org. The end-user portal is okay and getting better. E-commerce is reliable. Like that they use Spreedly as an intermediary so you can connect almost any gateway / merchant account to the shopping cart without customizations. **What do you dislike about Fonteva for Associations?** Financial and accounting functionality is very bad. They have THE most convoluted data model for invoices I have ever seen that makes everything more complex than it needs to be. Here are the records related to one transaction: Sales Order Sales Order lines Invoice Invoice lines Receipt Receipt lines Transaction - Transaction lines As a result, anything but the simplest of transactions (say returning an overpayment to a customer, or transferring a payment from one invoice to another) involves convoluted series of non-intuitive steps that take easily 10 x longer than in our current CRM which was designed in 2011. Essentially, the accounting data model is fundamentally flawed. Future enhancements can only put lipstick on this pig. There is no support to batching transactions for general ledger import Everything is wide open, there are no data integrity controls out of the box, people can delete or modify posted transactions, you make changes to child objects that change the relationship to the parent, you can edit general ledger accounts after the fact. There is no integration for ERP systems Lots of things that you expect to have a standard in a revenue sub-ledger system are not there. You can't run an Accounts Receivable report to show the balances as of a date in the past. Membership functionality is limited. Professional services for implementation are horrible. The company is doing really well with its sales and is not expanding its implementation ability to keep up. They have some good business analysts, but most of them are severely overstretched and unable to really pay attention. Our project manager has 14 other open projects. They make promises and consistently miss them. Our eight-month implementation is actually taking about 20 months. Some of that is due to us, but most of it can be tied to their poor delivery and dramatic over-promising in the sales cycle. **Recommendations to others considering Fonteva for Associations:** Don't do it. Don't use any salesforce-based AMS. Salesforce looks really cool, and for many things it is great, but when it comes to association management tasks, it is convoluted and very expensive. Once you are in, you will have to spend way more money than you anticipated to get the desired results. It requires a ton of customization to handle even the most basic tasks that an AMS like iMIS mastered a decade ago. **What problems is Fonteva for Associations solving and how is that benefiting you?** Customer Relationship Management, customer billing, marketing, ebusiness/shopping cart, customer portal ### 15. Fonteva gives you the best combination of a hugely wide platform in Salesforce meaning you can roll **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2019 **What do you like best about Fonteva for Associations?** The solution is built on Salesforce which means that I have a massively deep cloud toolset that is mature and stable that can get me around any issues I am likely to run into. In addition, the membership and events functionality is really solid and flexible. **What do you dislike about Fonteva for Associations?** Too many add-in options available on the appexchange, difficult to know which tools play best with Fonteva. **Recommendations to others considering Fonteva for Associations:** Ensure you get the right people to implement as it does need to be done right **What problems is Fonteva for Associations solving and how is that benefiting you?** Automation - automated emails for (eg) renewal notifications) Automated renewals - set it and forget it with no staff intervention required. Dashboards - - great tool for making sense of all the data ### 16. Fonteva is fun! **Rating:** 5.0/5.0 stars **Reviewed by:** DeAnna H. | Fonteva is fun!, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2019 **What do you like best about Fonteva for Associations?** I love being able to easily search and have it bring up people named Chris as well as Christopher. It helps a lot when you have so many members! **What do you dislike about Fonteva for Associations?** It can be tough to navigate the reports because there is an overwhelming amount of options. **Recommendations to others considering Fonteva for Associations:** Get it, it's worth your time! **What problems is Fonteva for Associations solving and how is that benefiting you?** We have been able to update how our members access their own information. Additionally, having the downloads be easily viewable has been super helpful. ### 17. Salesforce based AMS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2019 **What do you like best about Fonteva for Associations?** This AMS is Salesforce based which means it is build on top of the most deployed AMS in the world. Both Salesforce and Fonteva work hard and there is no other AMS out there that can beat them which means you will have the stability and up to date technology at all time. With Salesforce Marketplace, you have access to other third party apps that will fulfill the needs not covered by Fontev anad Salesforce. The risk of this AMS is bought or merged or not supported is very very low. **What do you dislike about Fonteva for Associations?** Upgrade is necessary in order to keep up with security and technology, but it is time consuming to implement. Customization is unavoidable even though we try to keep it at minimum. But all AMS will have these two issues any way **Recommendations to others considering Fonteva for Associations:** It is Salesforce based with its own Marketplace Exchanges, just like Apple iOS with its own App store. Top notch ecosystem that will flourish for years to come, all other AMS will eventually be pushed out this market, it is just a matter of time. **What problems is Fonteva for Associations solving and how is that benefiting you?** We had an inhouse developed AMS, but there are just no more resources to keep updating it. So it is good for us to select and deploy a COTS AMS solution. It will help us grow and focus on core business instead of technology. ### 18. Great AMS for Diverse Needs of Nonprofit Staff **Rating:** 4.0/5.0 stars **Reviewed by:** Kari V. | VP, Member & Field Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2019 **What do you like best about Fonteva for Associations?** Fonteva is a flexible AMS where the end users can customize the product to best serve their business needs. **What do you dislike about Fonteva for Associations?** We had a few issues with implementation but we have resolved most now (18 months in). I do not like some of the membership functionality for managing individual membership terms and subscriptions. However, we have found work-arounds for our issues to use this system that best serves our overall association. **Recommendations to others considering Fonteva for Associations:** It's a great product but it is imperative that you take the time to set it up correctly for your business operations. We rushed through the implementation and were not satisfied with the product at go-live. It has taken almost 18 months and a lot of angry customers to get us where we should have been in the beginning. **What problems is Fonteva for Associations solving and how is that benefiting you?** We are using Fonteva to manage 100k association members, donors, and corporate partners. We will soon transition in events. The largest benefit is having all parts of our association under one system instead of multiple systems. ### 19. rolling business solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2020 **What do you like best about Fonteva for Associations?** great for categorizing interms of membership types, badges etc for airline, being gold diamond ruby membership ... **What do you dislike about Fonteva for Associations?** not that sophisticated system, needs enhancement which is very costly **What problems is Fonteva for Associations solving and how is that benefiting you?** we did approach for our loyalty program development on top of salesforce, but not implemented yet. ### 20. Association management out of the box **Rating:** 5.0/5.0 stars **Reviewed by:** Mike P. | Helpdesk Technician, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2019 **What do you like best about Fonteva for Associations?** Extends salesforce in ways that make sense for membership and event management. Almost meets all of our needs without much development. Robust events builder and management. This is something which is absent from our current CRM. I'm not sure if we're going to use the events management but from an admin perspective it is mature enough to handle our attendance for our smaller events. Great training and support staff! **What do you dislike about Fonteva for Associations?** Nothing to dislike. I do not have experience with other Salesforce implementations so I don't have comparisons. **Recommendations to others considering Fonteva for Associations:** Consider admin training a must. It was very comprehensive. As someone who had very little Salesforce experience to begin with I now feel very comfortable with Fonteva setup. **What problems is Fonteva for Associations solving and how is that benefiting you?** We are moving from an old, antiquated CRM with lots of customization to Fonteva. Because of all of our custom code it was difficult or impossible to upgrade. Fonteva handles the development here so we will not have to worry about it! ### 21. Great customizations options, not usable out of the box for our needs **Rating:** 4.0/5.0 stars **Reviewed by:** Arden W. | Coordinator, Membership Data and Industry Research, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2018 **What do you like best about Fonteva for Associations?** There are many robust capabilities on the horizon for us once our foundations within the database are strong. App integrations are much easier than with our previous database. Cloud basis means access is quick and easy from both the office, and a plane on the way to the conference. **What do you dislike about Fonteva for Associations?** Intense customization has been required in order to tailor the AMS to our needs, many of which we weren’t expecting. lots of these customizations were built in UAT and didn’t transfer to production successfully, causing delays and hiccups in our go-live. Reporting in Salesforce is always a challenge with their object limitations. **Recommendations to others considering Fonteva for Associations:** Be thorough and deliberate with your business users when evaluating nitty gritty needs to make sure that you’re not experiencing mismatch of expectations. **What problems is Fonteva for Associations solving and how is that benefiting you?** Corporate members across the globe, including hundreds of thousands of employees and hundreds of subsidiary companies, can easily and effectively leverage membership benefits. Our organization can synchronize more centrally and communicate effectively within the AMS. Email marketing tracking is easy on the contact level. ### 22. Top Notch Association Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Harry A. R. | Chief Technology Officer, Professional Training & Coaching, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2018 **What do you like best about Fonteva for Associations?** We conducted an in-depth search and review to evaluate and select an Association Management Software (AMS) for our medium sized Association. There are a variety of reasons as to why we selected Fonteva, but to summarize here are our main reasons for selecting this product. 1. User Experience - The SF Lightning and Fonteva user experience for our end users is clean, simple, and easy to learn. The flexibility it offers is clear and concise to staff and will make their day to day work much more efficient. The system is highly configurable. 2. Community Groups - For a chapter based association like ours there will be many benefits to having this feature enabled. Chapters will have a variety of accessible features that our current AMS doesn't easily offer. 3. Integration - We use a wide variety of other software to run our organization. Salesforce and Fonteva's ability to connect with and integrate is simple and cost efficient. I highly recommend this a solution for your Association. **What do you dislike about Fonteva for Associations?** Cost can be a barrier for smaller associations. **What problems is Fonteva for Associations solving and how is that benefiting you?** All typical association tasks, membership, events, etc. ### 23. Love it so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2018 **What do you like best about Fonteva for Associations?** My organization transitioned to this system a few years ago and we are loving it. Fonteva makes our Annual Conference and summit events easy to navigate. The system is intuitive and user-friendly and I love how everything speaks to each other. Fonteva provides excellent step-by-step training and guides to make sure that users feel comfortable navigating the system. **What do you dislike about Fonteva for Associations?** I recently joined the organizations so I am still learning this system **What problems is Fonteva for Associations solving and how is that benefiting you?** Seamless event and membership management ### 24. Out of the Box Customer/Membership Management Works Fantastically **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander H. | Technical Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Fonteva for Associations?** As a developer / technical consultant, when a customer is mentioning use cases involving "customer engagement" or "organize our member base" the first product that comes to mind is Fonteva Membership application (now called Fonteva for Associations?) This product easily saves me months of development for a product that I couldn't even compete with. Just like you don't want to build your own cloud based CRM product, why build your own customer engagement Salesforce functionality, when someone already did it cheaper, better, less buggy, and with a technical support team. Choosing Fonteva's software is often a no-brainer for my team and my customers. **What do you dislike about Fonteva for Associations?** Custom development on top of the Fonteva platform can add unnecessary complexity to the application. Can add more dev time to the project since you are building on top of other's codes, but in the long run the time you save is usually far more. **What problems is Fonteva for Associations solving and how is that benefiting you?** "I want an easy system in Salesforce to engage with my customers" "I want to drive customer engagement and have my existing base purchase/do more with my product" ### 25. Fonteva best choice for small associations **Rating:** 5.0/5.0 stars **Reviewed by:** Michele L. | Gold Quill Awards Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2018 **What do you like best about Fonteva for Associations?** Flexibility and configurability are the two biggest reasons I love Fonteva’s system. Simplicity of set up and user- friendly interfaces are easy to learn and use right away. **What do you dislike about Fonteva for Associations?** There isn’t much not to love about this system - it does just about anything a small association would need! **What problems is Fonteva for Associations solving and how is that benefiting you?** Integration via sales force apps is hugely beneficial - provides scalability for a smaller financial investment ### 26. New to Fonteva and I like it! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2018 **What do you like best about Fonteva for Associations?** Fonteva is build on the salesforce; therefore you get the same ease. In which Fonteva does a lot of the leg work. The Fonteva team has been really good to work with and the training has been very helpful in understanding what are the capabilities and limitations. **What do you dislike about Fonteva for Associations?** When working on certain apps you have to switch to lighting and classic versions which can be confusing when you have to what version to get the task down. **What problems is Fonteva for Associations solving and how is that benefiting you?** Different customization that our current database doesn't not allow us to do it. And also bring all data in one place. ### 27. Huge improvement over our previous system **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff P. | Digital/Email Manager, Membership Marketing, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2017 **What do you like best about Fonteva for Associations?** Extremely easy to use and being built into salesforce makes the data available for easy reporting **What do you dislike about Fonteva for Associations?** Setup took longer than expected but this was mainly due to issues with data cleanliness. **What problems is Fonteva for Associations solving and how is that benefiting you?** Fonteva allows us to combine outdated systems into one unified place to access out member data. ### 28. Product meets our business needs with out of the box functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Ivan M. | Marketing Specialist, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2017 **What do you like best about Fonteva for Associations?** MemberNation (MN) has proven to be an excellent AMS. The product is customizable, which allows Admins to configure the system based on their origination's needs. MN has allowed us to streamline processes that were once done manually. The Fonteva team worked diligently to help us reach our target go-live date. Our Business Analyst, Sundeep Pulaskar, was crucial to the project's success, as he used his expertise to understand our business processes and guide our internal team on configuring MN. **What do you dislike about Fonteva for Associations?** Salesforce does have limitations on editing their managed packages which limits the Admin on certain configurations. However, we have found a work around solution for each of these limitations. **Recommendations to others considering Fonteva for Associations:** Clean up data before uploading to MN. Draw out requirements before you begin the implementation. **What problems is Fonteva for Associations solving and how is that benefiting you?** Manual processes Lack of reporting Offering portal to our members ### 29. Fonteva Review **Rating:** 5.0/5.0 stars **Reviewed by:** Nia R. | Field Relations Manager, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2017 **What do you like best about Fonteva for Associations?** I like that is very easy to get into and find what you need **What do you dislike about Fonteva for Associations?** It can be a little difficult to process things. Especially if your transaction process isn’t very simple **Recommendations to others considering Fonteva for Associations:** It will be hard to transition but worth it in the end **What problems is Fonteva for Associations solving and how is that benefiting you?** We are solving membership duplicate issues to more accurate counts on membership data ### 30. MemberNation has been great **Rating:** 5.0/5.0 stars **Reviewed by:** Peter B. | Director of Membership, Public Policy, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2016 **What do you like best about Fonteva for Associations?** MemberNation has solved so many of the problems that had plagued our organization for years. Issues with duplication, communication, and financial management were solved overnight in making the switch. **What do you dislike about Fonteva for Associations?** There really isn't anything we don't like about MemberNation. The entire Fonteva staff did such a good job with the implementation that even our least tech-savvy staff members are using it. We thought for sure that at least half of our staff would not use MemberNation, simply because SalesForce was so different from what we were previously using, this was not that case. **Recommendations to others considering Fonteva for Associations:** MemberNation is the cutting edge for association management. We did not think t we needed something as powerful as MemberNation, however, after taking a look at it, we knew that we had to go with it. The implementation has been a breeze and the folks at Fonteva are great to work with. We thought at first that we were jumping into the deep end by making this switch, but after only a short while we realized that this was a long-needed change. **What problems is Fonteva for Associations solving and how is that benefiting you?** As I mentioned earlier, a big problem with duplicate contact records was solved by making the switch. We also have been able to tailor a great deal of email communication to our members with MemberNation, for the first time ever our database talks to our email server. ### 31. Fonteva's latest platform provides major enhancements for association management **Rating:** 5.0/5.0 stars **Reviewed by:** Matt D. | CEO, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2016 **What do you like best about Fonteva for Associations?** The most impressive thing about the MemberNation Platform is that it does an exceptional job of thinking through the business cases you'll encounter as an Association, and then streamlining those processes for you. Once you've completed the initial configuration working with the Fonteva team (special thanks in our case to Dagmar and Sundeep for their work) everything just works. There's a good amount of flexibility in terms of being able to customize and adapt a lot of features right out of the box, which makes our lives so much easier! They also have a great documentation center and training videos already created, which makes it easy for staff to get up to speed on the platform. **What do you dislike about Fonteva for Associations?** There's really not much to dislike. The only thing that I'd recommend for folks, is to take advantage of the training they provide, and to make sure there is a member of your team truly taking responsibility for owning the project. As with anything, if there's no one from your team really invested in making sure the platform will be a success, it won't matter what software solution you use. **Recommendations to others considering Fonteva for Associations:** You can evaluate a ton of member management platforms, but at the end of the day, I think Fonteva is doing an excellent job of making a robust platform, that continues to improve, and is really taking key member management issues into consideration as they develop their user-friendly platforms. **What problems is Fonteva for Associations solving and how is that benefiting you?** There are several benefits for us in moving to Fonteva's product. From a member management perspective, we now have out of the box (and easy) auto renewal options, helping us to hopefully improve on what has historically been an aggressive churn rate on our membership base. It also has a ton of great features to help us enable our members to get access to our members only information easily, to manage their profiles, to purchase subscriptions and items in an easy store-like setup, and all in a platform that we can trust will work with our Salesforce setup without issue. ### 32. Nonprofit Unicorn Reviews MemberNation **Rating:** 4.5/5.0 stars **Reviewed by:** Allison A. | Membership/Marketing Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2016 **What do you like best about Fonteva for Associations?** The user experience - our members are delighted! Vastly improved from our previous database. Members can easily login, renew their memberships, register for events, and more! **What do you dislike about Fonteva for Associations?** We had a couple of issues with Fonteva during implementation, namely we felt like they didn't grasp how BIG of an investment this was for us - we're a nonprofit state association and this was a big budget line item. We told them up front, and that we wanted to do everything we could to keep fees low and even handle a lot of the work ourselves. They didn't seem to get it - tried to charge us for the 2 hours it took to get our new account rep up to speed?! I'd advise extra vigilance if you have the same worries... **Recommendations to others considering Fonteva for Associations:** Built on Salesforce platform, which seems to be the CRM of the future - one that other companies are striving to interface with and develop to. We are confident that our investment will continue to pay off for a long time! **What problems is Fonteva for Associations solving and how is that benefiting you?** The user experience with our previous CRM was pretty abysmal and the service provider was NOT willing to work with us to fix it - tried to charge an arm and a leg! It made much more sense for us to make this investment with Salesforce/MemberNation/Fonteva. We're so excited to share the new UI with members - and happy that Salesforce is constantly under development/improvement so we can continue to delight members for years to come! ### 33. End to End **Rating:** 5.0/5.0 stars **Reviewed by:** Logan S. | Doing Business As, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2016 **What do you like best about Fonteva for Associations?** End to end solution. Robust accounting system that works well with all other aspects of the system. 100% Salesforce. Module based, so you get to pick what you want to initiate. Much more... **What do you dislike about Fonteva for Associations?** I can't think of anything I really dislike about the system. Anything I put here wouldn't be much more than nit-picking... **Recommendations to others considering Fonteva for Associations:** When shopping for an end to end solution, Member Nation has you covered. Built first as a robust accounting platform in your Salesforce instance, Fonteva then incorporates a vast majority of what is needed to operate most businesses through their variety of modules. I designed the Streams Ministries web site, which uses every module Fonteva offers, and I am pleased to say that the experience was a great one. I would encourage others to investigate how Fonteva’s Member Nation can benefit your organization. Logan Smith, Mortar Free **What problems is Fonteva for Associations solving and how is that benefiting you?** Accounting!! Including a compatibility with a plethora of payment gateways. A great eStore. Subscriptions/recurring users. Badge level access to specific web pages. Events... much more... ### 34. MemberNation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2017 **What do you like best about Fonteva for Associations?** Easy implementation process. Very flexible. Many payments processor options available. **What do you dislike about Fonteva for Associations?** Flexibility of multiple address. Renewal process **Recommendations to others considering Fonteva for Associations:** Yes **What problems is Fonteva for Associations solving and how is that benefiting you?** Cloud based and accessibility. Flexibility to create your own new fields and forms. Automation of various process. Clean easy to understand screens. ### 35. Fonteva was the perfect AMS solution for our Association **Rating:** 5.0/5.0 stars **Reviewed by:** Bonnie F. | Director, Member Services, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2017 **What do you like best about Fonteva for Associations?** The best thing about Fonteva is their employees! They were truly team players through the whole development and Go Live Process. The software is awesome. With a SalesForce platform it is powerful and adaptable. We look forward to growing in our new AMS. A very smart decision when choosing Fonteva. **What do you dislike about Fonteva for Associations?** We had some challenges with the integration between the AMS, LMS and CMS but that was not the fault of Fonteva. **Recommendations to others considering Fonteva for Associations:** A very powerful software that is continually growing and offering new solutions. **What problems is Fonteva for Associations solving and how is that benefiting you?** Membership Content Management, Event Management ### 36. Great program for a great cause **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2017 **What do you like best about Fonteva for Associations?** The efficiency that fonteva provides helps users create an develop with ease **What do you dislike about Fonteva for Associations?** There aren’t many aspects if any that I dislike **What problems is Fonteva for Associations solving and how is that benefiting you?** Organizational and managerial issues ### 37. Excellent AMS alternative using SalesForce **Rating:** 5.0/5.0 stars **Reviewed by:** James S. | Sr. Director, Web Communications & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2016 **What do you like best about Fonteva for Associations?** Ease of use. Tons of out of the box features and the ability to customize to meet business needs. **What do you dislike about Fonteva for Associations?** So far I have not found anything that I cannot live with. Compared to other systems the nuances are easy to understand. **What problems is Fonteva for Associations solving and how is that benefiting you?** Better front end user experience and better reporting using a cloudbased solution. ### 38. Great Experience with MemberNation! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie A. | Director of Membership and Member Engagement, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2016 **What do you like best about Fonteva for Associations?** Customer service. They are responsive and work with you to find a solution that makes you and your members happy. **What do you dislike about Fonteva for Associations?** We struggled to find a solution to our finance issues on the platform. But, again, they were very willing to work with us toward a solution. **Recommendations to others considering Fonteva for Associations:** Talk with MemberNation users. Each association is unique and they can provide you with tips for implementing MemberNation. **What problems is Fonteva for Associations solving and how is that benefiting you?** With MemberNation, we're able to gain better insights into our member engagement and trends, and provide a better user experience for them. We're also able to streamline the application process and automate many of our membership functions. ### 39. Great user experience and platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sona P. | Marketing and Communications Manager, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2017 **What do you like best about Fonteva for Associations?** MemberNation provides a great user experience and easy to navigate platform. It has helped solved our problems of having messy data and clunky application process. **What do you dislike about Fonteva for Associations?** Some issues during launch but they were willing to assist the best they could. **What problems is Fonteva for Associations solving and how is that benefiting you?** Having clean data and easy application process. ### 40. System Review by Nikki B. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2016 **What do you like best about Fonteva for Associations?** Ease of use with certain functions, especially the Batching systems. I also like how easily customizable everything is - from reporting to events, etc. **What do you dislike about Fonteva for Associations?** There have been certain bugs and kinks with text formatting and trying to print invoices. **Recommendations to others considering Fonteva for Associations:** Make sure you have a solid process in place for implementation and have someone internally that is focused on knowing how everything works. **What problems is Fonteva for Associations solving and how is that benefiting you?** Realizing that less is more and the system allows us to be more streamlined and efficient. ### 41. Step up from our experience with Personify **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2016 **What do you like best about Fonteva for Associations?** Ease of use for our non-technical users. Ability to extend functionality as needed with Spark and the app Marketplace. **What do you dislike about Fonteva for Associations?** Limitation to 3 objects for reporting, additional limitations with reporting. Slowness in running queries outside of MN/SF. **What problems is Fonteva for Associations solving and how is that benefiting you?** This is our new AMS, looking forward to being able to share report information with our c-suite easier than using Crystal Reports. ### 42. Member Nation--Great product; Great customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly T. | Associate Director, Meetings and Events, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2016 **What do you like best about Fonteva for Associations?** We are revamping our entire system and while we are still in the implementation stages, we are already loving it. Combined with the superb customer service, this product is a must-have! **What do you dislike about Fonteva for Associations?** So far, we have no complaints with Member Nation or Fonteva. **Recommendations to others considering Fonteva for Associations:** The staff is so knowledgeable and helpful, you can't go wrong. **What problems is Fonteva for Associations solving and how is that benefiting you?** Totally upgrading our whole system...front and back end of an association's website/database. ### 43. Perfect AMS Solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2016 **What do you like best about Fonteva for Associations?** MemberNation is exactly what our organization was looking for. Backed by the power of Salesforce, MemberNation allows us to customize our database to our specific needs. In addition, MemberNations beautiful, functional front-end pages give our members a easy and intuitive experience online. **What do you dislike about Fonteva for Associations?** The software is a bit more expensive than other AMS software. While the price is a bit of a stretch for our organization, the number of features that come with MemberNation and the benefit of having a customized AMS solution built on the Salesforce platform outweighs the costs. **What problems is Fonteva for Associations solving and how is that benefiting you?** With MemberNation, we're able to automate alot of our manual processes. Our front-end forms are now easier to use and more intuitive than with our previous database. ### 44. Very knowledgeable staff! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2016 **What do you like best about Fonteva for Associations?** That it is going to make my life easier by our members being able to register for programs themselves online. **What do you dislike about Fonteva for Associations?** That I don't fully know how to use it yet, **What problems is Fonteva for Associations solving and how is that benefiting you?** Once we are all trained and know what we're doing, everyone's lives are going to be made easier. This gives our members a lot of freedom to do things themselves. It's going to save us on supplies, phone calls, etc. ### 45. Fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Venkat I. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2016 **What do you like best about Fonteva for Associations?** Everything from the UI to usability to features. **What do you dislike about Fonteva for Associations?** Nothing. There may be some features that can be improved. **Recommendations to others considering Fonteva for Associations:** Lighting UI **What problems is Fonteva for Associations solving and how is that benefiting you?** Member Management, Customer Portal, Shopping Cart, Events ## Fonteva for Associations Discussions - [What is Fonteva?](https://www.g2.com/discussions/what-is-fonteva) - 1 comment - [View Fonteva for Associations pricing details and edition comparison](https://www.g2.com/products/fonteva-for-associations/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-08+03%3A10%3A48+-0500&secure%5Bsession_id%5D=5b840c8f-1c21-4a0f-b04e-d43dfcb42710&secure%5Btoken%5D=56c7c3f242fc79f1ca70ce0a3d52b1a2ce4e619884cc11be18a405b88d5c1c63&format=llm_user) ## Fonteva for Associations Features **Agentic AI - Professional Association Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Membership Management** - Member Self‑Service Portal - Member Database - Automated Dues & Renewals **Events & Committees** - Committee & Group Management - Event Management & Registration - Calendar & Scheduling Tools **Financial & Operational Tools** - Integration With Accounting Tools - Email Marketing & Automated Communications - Online Payments & Invoicing - Reporting & Analytics ## Top Fonteva for Associations Alternatives - [iMIS](https://www.g2.com/products/imis/reviews) - 4.2/5.0 (233 reviews) - [Nimble AMS](https://www.g2.com/products/nimble-ams/reviews) - 4.3/5.0 (17 reviews) - [MemberClicks](https://www.g2.com/products/personify-corp-memberclicks/reviews) - 3.8/5.0 (49 reviews)