KH
Kathy H.
Musical Director
Small-Business (50 or fewer emp.)
"User friendly interface with excellent customer service"
5/5
What do you like best about Memberful?

Automating membership payments. Uploading files for members. Posts. Chat function for customer service Review collected by and hosted on G2.com.

What do you dislike about Memberful?

Not much control with file uploads. Would like the ability to bulk upload and delete files. It would be great to put uploads into folders Review collected by and hosted on G2.com.

JF
Joanna F.
CEO
Small-Business (50 or fewer emp.)
"Changed My ENTIRE Business Model - for the BETTER"
5/5
What do you like best about Memberful?

Memberful's customer support is truly unmatched. They're so helpful, fast, and kind. Their tech is seamless to integrate, and great for scaling your business. Review collected by and hosted on G2.com.

What do you dislike about Memberful?

There are a few limitations when it comes to hyper-customizing things, like having multiple referral programs, but other than that, it's perfect. Review collected by and hosted on G2.com.

CW
Colin W.
Creator
Small-Business (50 or fewer emp.)
"Straightforward, inexpensive paywall"
4/5
What do you like best about Memberful?

Simple options, not too cluttered with features, the basics are done well (and intuitively). Review collected by and hosted on G2.com.

What do you dislike about Memberful?

A few integrations are a little clunky, and it's not as cohesive as other options if you're willing to commit to a single paid platform. Review collected by and hosted on G2.com.

DK
David K.
Owner
"I can highly recommend Memberful"
5/5
What do you like best about Memberful?

Incredibly easy to use as an admin and also for users Review collected by and hosted on G2.com.

What do you dislike about Memberful?

The only major complaint I get from users is the default of emailing a link to login, I know this is the future, but it just confuses most people. There should be an option to change this default. Review collected by and hosted on G2.com.

Sunny V.
SV
Sunny V.
Producer, Executive Producer
Small-Business (50 or fewer emp.)
"Best membership platform."
5/5
What do you like best about Memberful?

Customer service is splendid. The team really helps get details on growth and members when needed. Being able to see new signups and also analytics on payments. Review collected by and hosted on G2.com.

What do you dislike about Memberful?

Not being able to see how much revenue in a quick glance. I always have to dive through the payments and members to see how much we collected. Review collected by and hosted on G2.com.

Kyle W.
KW
Kyle W.
Owner
"I've been using them for 7 years"
4.5/5
What do you like best about Memberful?

Super simple payment platform that integrates really well with WordPress and ConvertKit. Review collected by and hosted on G2.com.

What do you dislike about Memberful?

The per payment fee is a bit annoying. I'd like to be able to just pay a higher monthly fee. Review collected by and hosted on G2.com.

Jesse P.
JP
Jesse P.
Head of Operations
Small-Business (50 or fewer emp.)
"Memberful has features needed to run a content business, but gets out of the way of your business"
5/5
What do you like best about Memberful?

Memberful strikes the balance of being a backend service, giving you the power and help you need — but not getting in the way to deliver a product that is customized to your site. Memberful truly embraces their job of handling the difficult part of online memberships (payments, content, and plans) without getting in the way. They're the Stripe of online memberships. Review collected by and hosted on G2.com.

What do you dislike about Memberful?

The admin dashboard has been limiting in the past, but they've made improvements to it recently. Also, reporting and data on revenue has been an area of improvement. Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Memberful makes membership management easy and delightful"
5/5
What do you like best about Memberful?

It's incredibly easy to quickly search for members from the dashboard, pull up relevant subscription details, and perform tasks such as updating their profile information, processing a refund, or otherwise updating their subscription. The Memberful support team is also best in class -- they're incredibly knowledgable and helpful in working through any issue. Review collected by and hosted on G2.com.

What do you dislike about Memberful?

Honestly, there's nothing that I really dislike! We've had a great experience with Memberful so far and using the service has drastically reduced the amount of time we need to spend on member/subscription management. Review collected by and hosted on G2.com.

BR
Ben R.
CEO
Small-Business (50 or fewer emp.)
"Memberful, A+ Membership Software"
3.5/5
What do you like best about Memberful?

The amazing customer service is my favorite feature. Outside of that, Memberful "just works", which is saying something. Review collected by and hosted on G2.com.

What do you dislike about Memberful?

Membeful charges based on % of revenue. That is the only reason I wouldn't give it a perfect NPS score. If it charged a normal subscription price, it'd be perfect. Review collected by and hosted on G2.com.

Taegan G.
TG
Taegan G.
Publisher
Small-Business (50 or fewer emp.)
"A great tool for anyone building a subscription product"
5/5
What do you like best about Memberful?

Memberful works with your existing website design. It was seamless to set up. Review collected by and hosted on G2.com.

What do you dislike about Memberful?

I wish it worked across multiple websites at different domains. Review collected by and hosted on G2.com.